Dear Bennito, Thank you very much for your kind and genuine review. We are happy to know that you enjoyed your stay with us and look forward welcoming you back in the future. Best Regards.

Thank you for your positive feedback.We are very happy to know that you had a great stay with us and that you've enjoyed the food at our restaurant.We would be looking forward to welcoming you again in any future trip to Jerusalem.

Thank you for your positive feedback. We are super thrilled to know that you've enjoyed your stay with us.

Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you've enjoyed your meals at our restaurant.we would always be looking forward to staying with us again in any future trip to Jerusalem.

Your positive feedback is highly appreciated. We are very happy to know that we've met your expectations and you had a pleasant stay with us.

Your positive feedback is greatly appreciated. Thank you for staying with us and we are super thrilled to know that you've enjoyed your stay and that we were of good help to you.

We greatly appreciate your positive feedback. We are happy to know that you had a great stay with us.We would be looking forward to staying with us again in any future trip to Jerusalem.

Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you have enjoyed your meals at our restaurant.We would always be looking forward to staying with us again in any future trip to Jerusalem.

It is also important to note that the reason of your stay was to refresh your memory after sixty years from your first stay at the Azzahra.However,it is very surprising to read your comment about the elevator especially that you came to the Azzahra Hotel whilst you know that you will be staying in a heritage building with lots of history and more than 120 years old.

Your positive feedback is greatly appreciated. Thank you for staying with us and we would be looking forward to staying with us again in any future trip to Jerusalem.

We greatly appreciate your positive feedback. We are super thrilled to know that you've enjoyed your stay with us , and we would be looking forward to welcoming you again in your next trip.

I believe that you should have been more transparent to the readers and should have mentioned all the positives rather than what you've mentioned.It started from the day of your arrival when you reached the hotel completely wet as it was raining heavily on that day and in order to help you ;we had to switch rooms to let you check-in earlier to your room to be able to change your wet clothes. We also helped you with your luggage to your room. On your way down, you were given an umbrella for free as you were going to the Old city and specifically to Al Aqsa Mosque which is around 15 minutes walk while it was still raining.It is important to note to our guests that the Azzahra Hotel building is more than 120 years old, so the authenticity of the building is well kept with all its original characters.Finally, on your Check-Out date , you came back from the Old city after the check-out time by more than 90 minutes and you were still not charged for that.Unfortunately, it is very disappointing when it turns out that people are not appreciative despite of all what was given to them.

Thanks for staying with us.

Thank you for staying with us and we are very happy to know that you've also enjoyed your meals at our restaurant.Your positive feedback is greatly appreciated.

We greatly appreciate your Positive feedback. We are very happy to know that you had an enjoyable stay at the Azzahra Hotel and that you've enjoyed your meals at our restaurant. Thank you for staying with us, and we would always be looking forward to staying with us again in any future trip to Jerusalem.

Thank you for choosing Azzahra Hotel for your stay in Jerusalem. Your positive feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.Your Home away from home.

Thank you for choosing Azzahra Hotel, and for sharing your feedback online. We are very glad to read that you had an enjoyable and comfortable stay at our Hotel, and that you enjoyed your meals at Azzahra Restaurant. We all look forward to welcome you again in any future trip to Jerusalem, please consider Azzahra your home away from home

We are very happy to know that you've enjoyed your stay with us and we greatly appreciate your positive feedback. We would always be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us, and we are happy to know that you've also enjoyed eating at our restaurant. Your positive feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.

Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem. Please consider Azzahra your home away from home

Thank you for staying with us,and your positive feedback is greatly appreciated. It would always be our pleasure to have you staying with us in any future trip to Jerusalem. Also,we are happy to know that we met your expectations.

Thank you for staying with us,and we are very pleased to know that you had an enjoyable stay with us. Please consider Azzahra Hotel to be your home away from home.

Thank you for staying with us, we are very pleased to know that you had an enjoyable stay at Azzahra Hotel we would be looking forward into staying with us again in your future trips to Jerusalem. Please consider Azzahra to be your home away from home.

Thank you for staying with us, we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.

Thank you for staying with us, but we wish that you had informed us about your comments while you're staying with us as we could have helped you better. It is important to note that the hotel has a limited free parking space ,so it needed to be previously reserved which you haven't done .The laundry is a service that we offer with a surcharge. On the other hand,all our rooms have been newly renovated and so all the furniture including the TV's are new but probably you did not follow the correct instructions to put it on and you haven't asked for any help . Also, you must have realized that our restaurant is one of the most popular in the area and reservation is requested but it doesn't close before 23:00. Unfortunately you did not make a reservation and it was fully booked on that day . We always look forward to be of great help to our guests, and we would be looking forward into welcoming you again in any future trip to Jerusalem.

Thank you for staying with us.Your feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us. We are sorry that you were not able to stay in the newly renovated rooms, as they were all occupied for the period of your stay. We will be finishing our second stage of the renovation in August, so we would be looking forward into welcoming you again in our newly designed rooms in any future trip to Jerusalem.On the other hand, it seems that you've taken the wrong way to get to the old city, because we are located only within 5-7 minutes walking.

Thank you for staying with us, and we greatly appreciate your positive feedback.

Thank you for staying with us. We are very happy to know that you had a pleasant stay, and we would be looking forward into staying with us again in any future trip to Jerusalem.

We greatly thank you for staying with us, and appreciate your positive review.We are also very happy to know that you have enjoyed eating at our restaurant. We would always be looking forward into welcoming you again in any future trip to Jerusalem.

Your feedback is greatly appreciated. We are happy to know that we met your expectations and made you feel at your home away from home. Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.

We greatly appreciate your feedback. Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.

Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.

We greatly appreciate your feedback, and it would always be our pleasure to have you staying with us in any future trip to Jerusalem. We are happy to know that we met your expectations and made you feel at your home away from home.

It is our great pleasure to know that you have enjoyed staying with us and you have also enjoyed the food at our restaurant. We would always be looking forward into welcoming you again in any future trip to Jerusalem.

We greatly appreciate your stay with us, and it would always be our pleasure to stay with us again in any future trip to Jerusalem.

We greatly thank you for staying with us, and appreciate your positive review.

Dear Sir/Madame, If you had mentioned your name and the reasons for giving us such a bad review rate, then we would have appreciated your credibility. It is always good for the Hotel as well as for the guests to mention out the positive and the negative points about your stay. But it is not fair neither for the hotel nor for other guests when you give the hotel a low review rate as a revenge because the hotel refused to fulfill your request of adding an adult to a double room to become a triple room without any additional charge. We always work hard and we go to the maximum to please our guests and make their stay with us unforgettable.

Thank you for your feedback

Thank you for your review & feedback

Dear Guest, Thank you for your feedback and review. We will be looking forward into welcoming you again. Thanks & Best Regards, Khaled

Thanks , we greatly appreciate your feedback.

We are very delighted to know that you had a great stay with us, and we would always be looking forward into welcoming you again in any future trip to Jerusalem.

Thank you for your comments, and we'll take it into consideration because our aim is always to be of great service to our guests and make them have a pleasant stay at our hotel. You are right, the hotel building is very old and it is categorized as an authentic premises as it is about 120 years old, but in a great shape. It would have been really helpful if you had informed us about anything that you were not satisfied of while you were staying with us, as we would have done the maximum to avoid making it happen. We would always be looking forward into having you staying with us again in any future trip to Jerusalem. Thank you.

We are very happy to know that you've enjoyed your stay with as well as your meals at our restaurant. we always try our best to be of very good service to all our guests. It's a pity that you haven't asked for the plugs that you've needed because we have a wide selection of plugs that are suitable for most of the foreign electrical devices that our customers might be carrying, and this service is offered for free. We would be looking forward into welcoming you again in any future trip to Jerusalem. Thank you.

It was our great pleasure to know that you had a pleasant stay with us and that you have enjoyed eating at our restaurant. The hotel is not neglected, but 120 years old building takes a lot of effort to always keep it in shape. We have already finished the first stage of the renovation plan, and we hope that the second stage ends by the end of the summer. We would be looking forward into staying with us again to enjoy our new style rooms.

We greatly thank you for staying with us, and appreciate your positive review.