Property amenity
Check availability

Reviews of Jekyll Island Club Resort

3.5 out of 5
Jekyll Island Club Resort
371 Riverview Dr, Jekyll Island, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 969 reviews" "
Rating 8 - Good. 211 out of 969 reviews" "
Rating 6 - Okay. 55 out of 969 reviews" "
Rating 4 - Poor. 24 out of 969 reviews" "
Rating 2 - Terrible. 11 out of 969 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Lovely property full of history.
Stayed 3 nights in May 2024
Response from Megan on 28 May 2024
We are delighted to hear that you enjoyed your stay. Thank you for your feedback.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with plenty to see and do on the island. Dining options were good but expensive. Room was nice. Staff was very helpful and friendly. We took the history tour and sea turtle center tour and kayaked the marsh area. Driftwood beach was a fun exploration area.
Stayed 3 nights in Mar 2024
Response from JJ on 26 May 2024
Thank you so much for the feedback! We hope to see you again soon.

8/10 Good

Roger, Hanford

Travelled with partner
Liked: Staff & service
The hotel was quiet and peaceful with plenty of deck seating available. The grounds were well maintained and provided plenty walking and bike riding paths. We were only able to visit one cottage. It would have been great to be able to tour other onsite cottages. Our room's bathroom was dirty. There were yellow stains along the wall base grout and yellow stains around the toilet base. Also the hallways and elevator floors were dirty. They looked like they had not been vacuumed in a week or more. The staff was friendly and accommodating.
Stayed 2 nights in May 2024
Response from JJ on 22 May 2024
Thank you for the feedback. We are glad you enjoyed the peaceful grounds. We hope to see you again soon.

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jekyll Island Club is our perfect weekend getaway!
Stayed 2 nights in Apr 2024
Response from Jekyll Island Club Resort on 15 Apr 2024
Thank you, Michael! We hope to welcome you back soon.

6/10 Okay

Erin

Stayed 1 night in Apr 2024
Response from JJ on 4 May 2024
Thank you for the feedback.

10/10 Excellent

Robert J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is unique, historical and classic. Eighty Ocean restaurant is first class. The Wharf restaurant is to be avoided. Terrible service and cold food.
Stayed 2 nights in Apr 2024
Response from JJ on 12 Apr 2024
We are delighted you enjoyed the property and Our Eighty Ocean Restaurant. Thank you for your feedback.

10/10 Excellent

Alex, Atlanta

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The buildings are very historically well kept but also modern enough amenities inside the room. Good balance between keeping the amazing history while not feeling outdated. The Property and staff, as well as surrounding area was all top notch. Tons of activities for kids and adults. Plus 20 miles of beautiful biking and walking paths around the entire island.
Stayed 4 nights in Apr 2024
Response from JJ on 8 Apr 2024
Thank you for the feedback! We are delighted to hear that you had a wonderful experience and look forward to having you stay with us again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JJ on 4 Apr 2024
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Hadley

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything!
Stayed 3 nights in Mar 2024
Response from Jekyll Island Club Resort on 1 Apr 2024
Hey Hadley,We are so happy to hear this, and can't wait for your next visit with us!

10/10 Excellent

Kevin, Johns Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful buildings and grounds. Like going back in time to the Gilded Age. Biking paradise with extensive, well maintained bike trails around the whole island that are accessible right from the resort. It would have been nice to have the main dining room open for dinners.
Stayed 2 nights in Mar 2024
Response from JJ on 27 Mar 2024
Thank you for the valuable feedback. We are delighted you had such an enjoyable time with us and look forward to seeing you again soon.

10/10 Excellent

William Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when visiting Jekyll Island.
Stayed 2 nights in Mar 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you, William!

6/10 Okay

Jennifer

Liked: Amenities, property conditions & facilities
There was not daily housekeeping. I stayed 5 nights and had to find a member of housekeeping to get more bottled water and coffee. My sheets and towels were never changed.
Stayed 5 nights in Mar 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback regarding housekeeping services not meeting expectations is concerning to us and will be addressed with our team immediately. We strive to provide exceptional service, and we regret that we fell short in this instance. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The grounds are beautiful and the staff was very friendly.
Stayed 2 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you, Maria!

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Hello,We are so sorry you did not enjoy your stay with us. We would appreciate any further feedback to ensure a more enjoyable experience next time.

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent staff
Stayed 2 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you, Cecil! We are thrilled to hear this.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful in Every Way
Lovely Hotel. Everything was perfect. Wonderful staff. Great room... great everything ... Restaurant service very slow but that did not take away from the hotel which still deserves the highest rating. Great location for shopping, dining, sightseeing, walking... loved our stay.
Stayed 3 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you, Sharon! We are so glad you have a great experience with us, and sincerely apologize for any inconveniences as far as dining. We hope to see you again soon.

10/10 Excellent

Richard, Atlanta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property that makes you feel like you are stepping back in time. Beautiful sunsets, incredible history, relaxing environment well-heated pool also makes it easy to swim even when it’s in the mid 60s and sunny.
Stayed 2 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you for your kind words, Richard!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible...the Club takes you back in time and you can just relax and enjoy the surroundings. We will be back.
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you so much John! We hope to see you back at the resort shortly.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic and Comfortable
This is an amazing Historic Hotel. The grounds are huge and very interesting with lots of history. The rooms were very cozy and comfortable - the AC worked great. Bathroom was large and very clean. Unfortunately we were only able to stay for about 24 hours and it was raining for most of the first day but it didn't stop us from having smores at the fire pit by the pool and playing card games and checkers in the lobby area. The fireplace was going, lots of large comfortable chairs and tables where couples or families could relax and enjoy the ambiance day or night. My 6 and 7 year old granddaughters loved the hotel too. They enjoyed the sitting areas available throughout the hotel and "the pantry". The only thing that could have been better were food options. We had to leave the resort on Sunday night as nothing was open for dinner except The Pantry for sandwiches etc. The breakfast was expensive and was a buffet which equated to a breakfast at a Fairfield or Hampton but with less options. Coffee was not even included. Dinner is available six nights a week but a "Resort" should always have breakfast, lunch and dinner available that meet the expectations one would have of a full service "resort". That said, I will return again during the week to this lovely, historic hotel.
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you so much for your kind feedback! We are so glad you enjoyed your stay and can't wait to see you again soon for an even better experience.

8/10 Good

floella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you for the positive review!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with with a lot of history, well kept & very good staff and service. Will stay again !
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you for your positive feedback, Donald. We hope to see you again at Jekyll Island Club Resort!

6/10 Okay

Oscar

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you for your review, Oscar. We hope you enjoyed your stay with us.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got there early and they checked us in.
Stayed 1 night in Feb 2024
Response from Jekyll Island Club Resort on 13 Feb 2024
We are glad to hear you had a good check in experience! Please visit again soon.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Wonderful stay for our anniversary and my wife's birthday! Nicely renovated while retaining vintage charm.
Stayed 2 nights in Feb 2024
Response from Jekyll Island Club Resort on 21 Mar 2024
Thank you, Mitchell! We are so thrilled you enjoyed your stay with us, and hope to welcome you back soon.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very historical resort. Really enjoying our stay here .
Stayed 1 night in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Thank you, Luis! We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
We had a wonderful stay. The staff was lovely and accommodating to our last-minute early check-in request.
Stayed 1 night in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
We are thrilled to hear this feedback! Thank you.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to visit for 30 years and still counting
Stayed 2 nights in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Patrick, thank you for your loyalty to Jekyll Island Club Resort. We hope to see you soon!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Peaceful at Jekyll
We try to come to Jekyll Island Club twice a year for a much needed recharge! It is peaceful and delightful. Highly recommend.
Stayed 2 nights in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Hi Virginia,We are glad that our resort is your ideal getaway. We can't wait to see you again soon!

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jekyll Island Club is like stepping back into the Gilded Age with wi-fi and gas fireplaces. A wonderful preservation of the past while embracing the new.
Stayed 1 night in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Hi Gary,Thank you for your feedback, we appreciate it greatly.

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Jekyll Island Club Resort on 5 Feb 2024
Thank you, Connie!

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, but the room had only one chair so it was difficult for both of us to enjoy the gorgeous sunset from our room.
Stayed 1 night in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Hi Amy,Thank you for your feedback. We're delighted to hear you loved your stay overall. We appreciate your observation about the room's seating arrangement and will certainly consider this for future improvements. We hope to welcome you back for another opportunity to provide an even more enjoyable experience.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jekyll Island Club Resort on 5 Feb 2024
Thank you, Gary!

6/10 Okay

Jenniffer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Jekyll Island Club Resort on 5 Feb 2024
Thank you, Jennifer.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jekyll Island Club Resort on 5 Feb 2024
Thank you, Robert!

10/10 Excellent

Patricia, Spartanburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is stunning 19th century resort property and is filled with all the amenities of the age. Staff are highly trained and try to meet every guest's needs. The grounds are lovely and well manicured. It is a truly a special property not to be missed on a trip to Jekyll.
Stayed 1 night in Dec 2023
Response from Jekyll Island Club Resort on 5 Feb 2024
Patricia,Thank you so much for the kind review. We strive to make our resort top quality for our guests, and are thrilled you enjoyed your experience. Visit soon!

10/10 Excellent

Windy

Stayed 4 nights in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was beautiful. However, the dining was subpar and the service was terrible. Certainly not as expected of a 4 star hotel. In addition, equipment failure made for an unsafe and diminished experience. In addition, beware of unexpected "hotel" charges FAR exceeded the anticipated price by over $100!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a very warm & informative greeting before our room was ready...we did get here super early! They have bikes to rent right here at the resort and we rode them around almost the entire island...stunning! What a gorgeous place to come and visit. The Jekyll Island Club Resort is such a special place to come visit, especially at Christmas time. The lights around the property were delightful. We played games in the parlor. The holiday decor is so romantic. Our double queen room was lovely and well equipped. Loved having tea and coffee in the room. The staff is helpful and nice. Can't wait to come back one day.
Stayed 1 night in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

6/10 Okay

Renee, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort is always lovely during the holidays. However, as an overnight guest, I expect to be given preference over walkins for breakfast seating. We arrived at 10am and were told they could not take us for breakfast, although breakfast was to be served until 10:30 and there were open tables available. Apparently they had a noon lunch event for the public and prioritized that seating over their paying lodging guests. Even after speaking to the front desk manager & the food & beverage director, we still were not seated. Not good customer service in my opinion for someone who is an annual patron to the hotel and also hosted a large wedding at this property. Disappointed to say the least.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday getaway
Beautiful historic hotel which is decorated so beautifully with Christmas trees everywhere. We arrived and there was people playing croquet on the front lawn.
Stayed 2 nights in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Carey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful! The grounds are just breath taking and the resort is self is lovely & very comfortable. The staff is friendly & helpful and really went out of their way to make us feel comfortable. We will be repeat guests!
Stayed 1 night in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and serene. Great food and accommodations Enjoyed the nature walks and biking
Stayed 2 nights in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

TED

Stayed 1 night in Dec 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

2/10 Terrible

gilbert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Need a. Manager.
Just got back from my stay. Couldn’t sleep because of AC making a loud sound. Never saw a manager. Breakfast order was delivered without collard greens as indicated in menu.server said they haven’t had them in months. No concierge. Went home sick. As I use a Cane, it is the most user unfriendly hotel that I have ever stayed.no men,s room except in basement. Pretty property but managed poorly.
Stayed 1 night in Dec 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm and excellent service
Stayed 1 night in Nov 2023

6/10 Okay

courtney

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Rosemarie

Stayed 1 night in Nov 2023
Response from Megan on 4 Jan 2024
We are delighted that you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
Very lovely
Stayed 2 nights in Nov 2023