Property grounds

Reviews of Mentors Country Estate

3 out of 5
Mentors Country Estate
N2 offramp to Jeffreys Bay, Jeffreys Bay, Eastern Cape

Reviews

6.8
Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cameron

Travelled with family
Liked: Staff & service
Fair
Very spacious for a family stay. Understand is a farm style, but cutlery and crockery are very old rusted and I think not clean and safe to use. Farm style is nice, but the place needs some upgrades and more comfort to suit today's lifestyle. Close to the shopping centre and entertainment. Very nice that it's not in the city centre. Hopefully a more modern environment in a few years time.
Stayed 5 nights in Dec 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness
No WI-FI as it was advertised which was really disappointing so false advertising. Gate at the bottom is a struggle, to open with key and to bang close, someone else never closed so not great security as we were alone most of the time. Surprised as a great spot and Hancke have a few businesses running and this is simple things to see to and fix.
Stayed 4 nights in Mar 2020
Response from Lizel on 11 Mar 2020
Charlene, we never advertise WIFI at our Holiday Apartments. We have WIFI at our Estate Mentors Country Estate next to the N2. Maybe you read it wrong ;-) We are busy with quotes for the gate. Thank you for bringing under our attention, we know it's a struggle. Regards

4/10 Poor

Sammy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
While the price was pretty low, and we were visiting in winter, it would have been nice to know that there was no heat available. The staff was accommodating, in that they drove us to the property. This may be a very different experience in summer. In winter the place was pretty run down and freezing.
Stayed 1 night in Jun 2019
Response from Lizel on 29 Jul 2019
Good Morning Thank you for your review. The unit have no Heating as advertise. Holiday Rental Apartment Have a lovely day Regards Shearwaters Holiday Rentals

10/10 Excellent

Miss HJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Loved the animals nearby.
Still don't know how Expedia managed to call what we rented "3 ROOMS" when they were clearly three FLATS. There was room for 15 for the 5 of us (we oriiginally reserved 7 but 2 of our guests bailed. thought that was a waste of our money.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ruim no geral
Flat bem antigo, com uma infestação de baratas no banheiro, área um pouco deserta em demasiado a noite, sem estrutura alguma, nem toalhas havia, pois é dito self-catering. Okk endereçode locacao é de um hotel especializado em convenções de casamento, e nao corresponde ao do flat. A vista é linda, e a praia otima para banho, mas nao voltaria.
Stayed 1 night in Jan 2020
Response from Lizel on 11 Mar 2020
Thank you

2/10 Terrible

otto, Nürnberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komplett daneben
Wir kamen nicht in diese Anlage,sondern mussten 5km weiter fahren in eine Wohnung über einem schnell Restaurant. Es hat gestunken und wir fühlten uns nicht sicher. Zum überfluss fiel der Strom noch aus. Horror. Eine Reinigungs gebühr wurde u s erlassen, vom der nie die rede war. Zudem kostete der Aufenthalt deutlich weniger als wir an Expedia gezahlt hatten. Unbedingt meiden.