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Reviews of REDTOP Hotel & Convention Center

4 out of 5
REDTOP Hotel & Convention Center
Jalan Pecenongan 72, Jakarta, Jakarta

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 149 reviews" "
Rating 8 - Good. 76 out of 149 reviews" "
Rating 6 - Okay. 30 out of 149 reviews" "
Rating 4 - Poor. 10 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lusi

Travelled with group
Liked: Staff & service
If on sale should be ok,otherwise expensive
Hotel is ok, big, but because old hotel room situation a bit run-down. Breakfast was great.staffs friendly. Perhaps need to put out sale often. Room a bit high
Stayed 1 night in Aug 2022

6/10 Okay

Aadisht

Business traveller
Liked: Cleanliness, room comfort
The check-in process was extremely slow. The room is very comfortable, but outdated (no power sockets near bed). As it is in the city centre, the prayer call from nearby mosques enters the room and disturbs sleep in the early morning.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Danny

Liked: Cleanliness, staff & service, room comfort
Nice stay
starting from the receptionist, very welcoming and helpful. I enjoyed the room with the cool AC, but it gets warmer during the daytime. Weird. The room is quite old, as it was very super popular during the late 80s-early 90s and i dont think it was every renovated. My superior room was still labelled "Business Class" under the room number. Breakfast was so-so, reasonable amount of options. The surrounding area provides plenty of entertainment, starting from late night snacks, coffee, satays, seafood, and plenty more. hot water worked well.
Stayed 1 night in Sep 2019

6/10 Okay

Hugues

Liked: Cleanliness, staff & service, room comfort
Hotel rooms are oldish. Double windows would held to reduce noice
Stayed 1 night in Sep 2019

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Russell, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Redtop Hotel Jakarta on 4 Apr 2019
ear Valued Guest, Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to foward this issue to concerned department to make sure your next visit will be more pleasant.

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019
Response from Redtop Hotel Jakarta on 4 Apr 2019
Dear Valued Guest, Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to foward this issue to concerned department to make sure your next visit will be more pleasant.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
the facilities are very run down, wifi connection was not stable, services in the restaurant was very poor.
Stayed 2 nights in Feb 2019
Response from Redtop Hotel Jakarta on 27 Feb 2019
Dear Valued Guest, Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to foward this issue to concerned department to make sure your next visit will be more pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stayed and Good Location
Was great overall, just that check-in was slow due many guests checking in at that time and only two front desk clerks. Wifi slow and due to service provider and nothing hotel can do about it.
Stayed 3 nights in Feb 2019
Response from Redtop Hotel Jakarta on 26 Feb 2019
Dear Valued Guest, Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to foward this issue to concerned department to make sure your next visit will be more pleasant.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from Redtop Hotel Jakarta on 4 Apr 2019
Dear Valued Guest, Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to foward this issue to concerned department to make sure your next visit will be more pleasant.

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overall: meh
The aircon in my room (club lounge) was not cold at all. The maintenance guy came to fix, but i didn't feel much improvement. The food/snack choices were also very limited and not very attractive. however, the staff were very friendly, bed was comfy, city view from my room was directly at Monas, and its pretty cool. This place was once the IN place in town, I hope the hotel makes improvement on this. The swimming pool was alright, but there was no hot n cold pool, steam room, only a sauna room that fits about 4-5people. The gym was nice, was said that its one of the best in town. I wouldn't know, as I don't go to gyms.
Stayed 2 nights in Dec 2018
Response from Redtop Hotel Jakarta on 3 Jan 2019
Dear Valued Guest, thank you for your feedback. We do apologize for any unpleasant experience. We will do our best to give our guest the best service and will share it to anagement for future improvement. We are looking forward to have you stay with us again in future

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2018
Response from E-Commerce on 28 Nov 2018
Thank you for your feedback! We are looking forward to have you stay with us again in future.

10/10 Excellent

mark

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2018
Response from Hengky on 3 Oct 2018
Dear Mark, Thank you for your feedback. We wish to have you stay with us again in future.

8/10 Good

Andre, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everywhere
Old but well look after hotel, except the bathroom might need a bit restoration. Staff are really nice and polite, always helpfull. Will come back again
Stayed 9 nights in Aug 2018
Response from Yepsa on 12 Sept 2018
Dear Guest, thank you for your feedback. We wish to have you stay with us again in future.

6/10 Okay

Verified traveller

Disliked: Staff & service
poor responding in no wifi issue, but the lobby & restaurant staff are friendly
Stayed 1 night in Jun 2018
Response from Yepsa on 11 Jun 2018
Dear Guest, thank you for your feedback. We will deliver the issue, and give better service for our guest. Hope to have you stay with us again in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience. Very good hotel!
Stayed 1 night in May 2018
Response from Yepsa on 9 May 2018
Thank you for your feedback. We are looking forward to have you stay with us again in future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Yepsa on 9 May 2018
Thank you for your feedback. We are working hard to serve guest better in future. Wish you stay with us again.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yepsa on 24 Apr 2018
Thank you for staying with us. We appreciate your feedback. We are looking forward to have you stay with us again.

8/10 Good

Ednend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Fast Wifi and good housekeeping
Response from Yepsa on 10 Apr 2018
Thank you for staying with us. We appreciate your feedback. Looking forward to have you stay with us again in future.

8/10 Good

Ednend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very good wifi..breakfast was so-so..Housekeeping was effective..
Response from Yepsa on 10 Apr 2018
Thank you for staying with us. We appreciate your feedback. Looking forward to have you stay with us in future.

10/10 Excellent

J, Hamburg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Rooms, Great View, Great Hospitality
Was greeted by two of the most amazing receptionists (Tifany and *cant remember) with a gesture and smile. Mind you, it made a whole lot of difference after hours in a flight and a hectic day. Soaked into the cozy room (i took up the Club Suite at Level 17) and had the most beautiful view facing the city; it was tranquil at its best. Breakfast was decent. Hospitality was Great.
Stayed 2 nights in Jan 2018
Response from Yepsa on 17 Jan 2018
Thank you for your feedback! It's our pleasure to have you stayed in our hotel.

6/10 Okay

Michelle

Stayed 2 nights in Oct 2017
Thank you for your review

10/10 Excellent

Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay - Return Stay
This is my second time coming back to this hotel. As usual the check in is quite prompt. Manage to get my room at the TOP level (Plaza Club Level). The room was clean and nice. The hotel even send me a welcome fruit and chocolate for my arrival. Plus point! The breakfast was good at the ground level with various kind of food. Was quite limited at the lounge. Location of the hotel is quite good with many local food at the road side. And good restaurant like Pondok Laguna is just at the near walking distance. You will never go with empty stomach around this area. The check out was also very prompt but I’m surprise that been paying for more staying at the executive level, you can’t do the check out at the executive level (Most of the hotel do have such service). Maybe the hotel management would like to consider to included such facilities in the future to enhance the customer service.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown Hotel
Staying for 3 days in August 2017. Requesting a non smoking room. Room conditions: we were unable to sleep all night due to the strong cigarette odor, has carpet stains, chair fabric was torn, electric outlet was broken, bathroom sink counter was cracked, bathtub has brown stain all over, drain was plugged, bath towels fabric had no more fiber, loud noise where the band started playing at 7AM. Loud scream and banging at 6AM, from the other room. We will NEVER go back NOR recommend this hotel to anyone.
Stayed 3 nights in Aug 2017

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, room comfort
Jakarta stay
Good hotel that needs some refurbishment but overall a good place to stay
Stayed 5 nights in Jul 2017

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
No airport shuttle, service is alright
Against stated at hotels.com Redtop hotel does not provide airport shuttle service. Rather confusion and a bit of a disappointment.

6/10 Okay

Colin Tan

Liked: Room comfort

6/10 Okay

Sam, Seatle, Wa

Liked: Cleanliness
Disliked: Room comfort
Decent Hotel but very busy
Hotel was ok. Very busy with political convention. Booked a two day stay and in middle of first night found a note slipped under door to check out the next day due to being full. Not very professional. Was told that was mistake by delivery person but that's not good. Hotel elevators were slow and this is probably a result of the political convention going on at the same time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, classy, charming
Hotel is little bit old and outdated, but classy and charming, still highly recommended, for the price you will get everything you need

8/10 Good

Gerald, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Jakarta Pusat
Nice location. Accessible to places of interest. Close to MONAS..within walking distance. Breakfast variety is good.Staff is friendly. Good facilities. Only thing is the aircond in the original room was not working. Got upgraded to the Suite room. Nice room but better maintenance should be done. Dust in the wardrobe. Wash basin drainage issue and bathroom drainage not fast enough.

8/10 Good

Greeta, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but stingy
Stayed at this hotel for a week, nice hotel. Service ok also. I had some expensive watch missing from my room.It was recovered although damage was sustained. I'm appreciate if a small gesture of goodwill from management as recompense for my anxiety and the upcoming cost of repair to my damaged watch, and im happy to keep confidential and discreet if they could upgrade my room or something else but, "Sorry"thats the only thing that they could do.

6/10 Okay

jan hendrix, auckland

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is not far from railways
The swimming pool,is the best part, staff in general does not speak English not even at reception, rooms are on the small side, in our first room the aircon was on full cooling, impossible to change,so way too cold and noisy, bathroom very run down, stained bath, loose shower head, in our second room the toilet was mounted on an angle makes for awkward sittings. But the aircon was working. Free towels at the pool were old and worn, ordering a beer was a big problem as they only had 2 bottles, breakfast was ok , but nothing special. Maybe we were very spoiled last time when we visited the Majestic in Kuala Lumpur as that is the best hotel we ever been in.

6/10 Okay

Chee Eng, Singapore

Business Hotel
The WiFi very bad, always cannot connect in the room..

8/10 Good

hartono, sydney, australia

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Jakarta
Good location. Food is good. 24 hour room service and friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tom, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Decent value for money
ok hotel, nice staff, quite a bit of issues with wifi that were resolved after a while

10/10 Excellent

David, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the National Monument
The hotel is fairly new, well staffed, and a very comfortable place.

10/10 Excellent

enjoy night., jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time stay, but different room style
i like stay in this hotel at first, in my 2nd time i thought it would be the same room style. Compared to my first, this room a bit worse. the curtain not completely blocked the sun, the bed a bit not comfortable (the first is so good), the type of the room is not quite nice placed compared to the first time. it would be enjoyable if i got the same room type, because i book exactly the same as the first time and it was really good

10/10 Excellent

zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hotel in jarkarta
It very good expecially at night near the roads side have sell food i enjoyed the food at the roads side the hotel food also very nice 2 night I stay this hotel i order ing food from this hotel Red top conversation centre

6/10 Okay

AHAMED AZIMULLAH, HongKong

Disliked: Cleanliness, property conditions & facilities, room comfort
Worth the cost but otherwise nothing great…
There was no free wifi, useless Toilet shower very bad

6/10 Okay

amien, hong kong

average experience
location was OK, breakfast can be much better.

10/10 Excellent

Denzil F., Mangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jakarta Getaway
Would vist again, and recommend the place to others

8/10 Good

Eugene, Mangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday at Jakarta
Had a wonderful stay. Staff courtesy was superb

10/10 Excellent

Marc, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redtop- great value in a great part of Jakarta
As usual the place was comfortable, with excellent service from a highly professional staff.

8/10 Good

Heather, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value, Comfort, Practical location, safe to walk
So comfortable I extended my stay. Easy to get to various parts of city by taxi due to easy access to bypass roads.Excellent help from staff to find directions to obscure businesses. Friendly, professional staff.

8/10 Good

Diana, MY

Liked: Cleanliness, property conditions & facilities, room comfort
Good but...
There are many other type of rooms offered by this hotel but I am not sure why they only provide 2-3 types of rooms on other online booking websites. Most of their staff have thick Indonesian accent and it quite difficult for me to communicate/ understand their English language.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort