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Reviews of TRH Ciudad de Baeza

4 out of 5
TRH Ciudad de Baeza
Calle Concepcion, 3, Baeza, Jaen

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 276 reviews" "
Rating 8 - Good. 134 out of 276 reviews" "
Rating 6 - Okay. 35 out of 276 reviews" "
Rating 4 - Poor. 2 out of 276 reviews" "
Rating 2 - Terrible. 0 out of 276 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, amenities
It’s nice place close to the center. The issue is limited English speaking staff.
Stayed 1 night in Feb 2024
Response from Dirección Hotel TRH Ciudad de Baeza, Manager on 4 Mar 2024
Dear Mohammed,Thanks for this review about your recent stay.We're delighted to hear that our location was convenient for your visit to the city centre. It's wonderful that the cleanliness and amenities of our rooms met your expectations, highlighting our commitment to providing a serene and well-furnished environment for our guests. We appreciate your feedback regarding the language barrier you experienced with our team. While we strive to maintain a team proficient in multiple languages to better serve our international guests, we recognise there may be room for improvement and will continue to enhance our language training programs to ensure clearer communication.We do hope to welcome you back for an improved experience. Best wishes,Dirección Hotel TRH Ciudad de Baeza, Manager

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the centre of the amazing historic town of baeza
Stayed 3 nights in Jul 2023
Response from MARIA OGEDA CASTILLA, Manager on 17 Jul 2023
Dear Philip,Please accept our sincere thanks for this kind feedback.We are delighted to hear that we met your expectations and to know that our strategic location helped make your visit to the city enjoyable.All of the team look forward to seeing you again in the future.Kind regards,MARIA OGEDA CASTILLA, Manager

6/10 Okay

Valerie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Dorothy Miller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to stay
Lovely hotel in centre of beautiful Baeza
Stayed 1 night in Oct 2022
Response from dirección on 31 Oct 2022
Thank you for your comment

8/10 Good

Kate

Stayed 1 night in Sep 2022
Response from dirección on 5 Oct 2022
Estimado cliente gracias por su puntuación

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Carlos on 5 May 2022
Muchas gracias Loreta Un saludo y gracias por alojarse con nosotros en TRH Ciudad de Baeza

10/10 Excellent

Richard

Stayed 1 night in Apr 2022
Response from Carlos on 4 Apr 2022
Muchas gracias. Esperamos que pronto vuelva a alojarse en nuestro hotel. Un saludo

8/10 Good

Maria, Richmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and great location!
Stayed 4 nights in Nov 2021
Response from Carlos on 23 Nov 2021
Many thanks for your grettings Best regards

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but I got a small room. Friendly staff
Stayed 1 night in Nov 2021
Response from Carlos on 10 Nov 2021
Many thanks for your review Best regards

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay.
.A nice hotel near the center of town. Parking is available. The breakfast had a large selection of items including eggs. I would stay here again. The staff was very friendly and accommodating.
Stayed 1 night in Sep 2019
Response from Carlos on 8 Oct 2019
Thank you very much for your stay at TRH Baeza Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find although difficult to drive through tiny streets. Great location for restaurants and tapas bars. All told a good choice
Stayed 1 night in Sep 2019
Response from Carlos on 8 Oct 2019
Many thanks for your greatings Best regards Hope to see you soon

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Underground secure parking. Good quality bed linen and towels. Spacious room for a city hotel.
Stayed 2 nights in Jul 2019

8/10 Good

Yunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel at the small town
Great location. Easy to find and convenient parking nearby the hotel with a fee. Mattress was good and very quite.
Stayed 1 night in Jan 2019
Response from d on 1 Apr 2019
Gracias

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Overall very good, restaruant was very good.
Stayed 1 night in Nov 2018
Response from dirección on 23 Nov 2018
gracias por su comentario

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with perfect location. Good breakfast. Nice staff.
Stayed 1 night in Oct 2018
Response from Gestión de clietne on 23 Oct 2018
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from DIRECCIÓN on 25 Oct 2018
Estimado cliente muchísimas gracias por su puntuación y su comentario.

8/10 Good

2016greynomad, oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a treat!
We arrived at the TRH Cuidad Baeza having had some very hectic city stays. On arrival, the receptionist was really helpful, providing a map and advice on where to visit Checkin was easy, including the parking of our car. The hotel is in a really tranquil setting, very close to amenities and attractions. We had two nights in calm surroundings - just what we needed to recharge our batteries!
Stayed 1 night in Jun 2018
Response from Gestión de clientes on 13 Jul 2018
Dear customer, thank you for your comment.

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Response from d on 29 May 2018
Thank you

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really good hotel, marvelous breakfast. Hotel central lots of restaurants nearby. Take the mini train to find your way around only 4.50. Hotel deceptively small from outside but huge inside. Large rooms, restaurant and courtyard impressive
Response from Carlos on 29 Apr 2018
Thank you very much for your comment. Best regards

8/10 Good

Cristina, Aylesbury

Liked: Cleanliness, staff & service, room comfort
Great hotel in the middle of Baeza
I have already been to Baeza and know how easy is to park on the street if you don't mind walking a bit to the hotel. This hotel has own parking but very limited places so, as soon as I saw an space on the street I parked and there was only 5 min walk to the hotel. It is very well located if you want to visit Baeza, staff pleasant enough and both room and bathroom was well clean. I will only say that the television should be a bit bigger and have some coffee facilities in the room to make it not good but excellent. Breakfast was well stocked. This was a monastery but, apart from the arches in the patio, there is not much to see. I will definitely recommend this hotel as it is both near the old town and restaurants.
Stayed 1 night in Feb 2018
Response from Carlos on 11 Mar 2018
Dear guest Many thanks for your appreciated comments. We will take care about your TV comments. Is one of our future improvements and budgets to improve our rooms. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Central hotel with very good restaurant and service
Stayed 5 nights in Aug 2017

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Good quality
Excellent hotel with just a little niggle - orange juice in the morning more water than orange.
Stayed 1 night in Jun 2017

8/10 Good

AA, ~UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware: Half Board limitation hidden
Nice stay spoilt by Expedia not displaying that drinks with your"half board" meal will cost extra. Hotel insist they have asked twice for the change to be made!
Response from Carlos on 16 Jun 2017
Many thanks for your comments. Best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Large, corporate hotel fits the 4 star category with generous spaces, large rooms, modern bathroom. Close to center of town, but on a relatively narrow side street. Has its own garage.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel in very convenient location
Very nice hotel in beautiful old building situated adjoin the main square. Very convenient location.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too much external noise. Thin walls. Could hear snorer in next room and people talking outside.

6/10 Okay

John

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Per, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Baeza.
Nice stay in Baeza. Hotel is very centrally located.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel.
Everything was awesome including the free breakfast. Clean, comfortable room and friendly helpful staff that even helped me with my Spanish.

8/10 Good

Alfredo Matheus, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to historical Center
Nice hotel, Staff very kind and helpful, close to restaurants, shops and the historic Center. the only inconvenience is if your a driving a large car, the parking is very, very narrow.

6/10 Okay

Monique, Montréal

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff but a bit noisy
The hotel is very well situated and the staff welcoming. There is a parking in the hotel, wich is a big plus. The only drawback is the noise, all the floors are in marble and you hear people walking. Ask for a room at the end of the corridor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We were welcomed by friendly staff to a cool peaceful hotel on a very hot day Perfect location for sights and bars/cafes. good underground parking for 11E a night which had large spaces and was also cool!! Although we did not eat in the hotel it had a good menu and was popular with locals - a good sign!! delightful inner courtyard where you could have coffee, wine or food. Very attentive staff. Excellent

8/10 Good

Helene

Liked: Cleanliness, staff & service, room comfort
TRH Baeza
Nice hotel in a very good location. Their restaurant was very good. The room was big and comfortable. I would probably go back....

10/10 Excellent

Barbara B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommended
I cannot recommend this hotel highly enough. It is conveniently located in the centre of town close to attractions, shops and bars. It is clean throughout, the staff are helpful and friendly. Room was comfortable, air con worked well although was a little noisy, wi-fi also worked. Lovely relaxed courtyard and bar with prices that were incredibly good value. Only advice I would give is not to use the hotel car park which has an extremely tight entrance off a narrow street. We used it one night but decided to use the secured public underground car park a stone's throw away after that ... the cost was the same. Would also recommend El Torreon tapas bar near the town gate - cheap, delicious and good portions.

8/10 Good

Virginia and Al

Liked: Cleanliness, staff & service, property conditions & facilities
Fun City
We just missed a festival but arrived in the afternoon to see women and children is flamenco costumes and many happy people moving about. So a walk in the evening was convenient, right out the hotel door to the city center. /the room was clean but for more than one night it would not have been adequate due to lack of storage, table or chairs. The staff was kind and helpful and the breakfast was brilliant for the price. TheVirginia and Aly did not serve hot foods but offered soy milk, important to my husband's diet and plenty of choices for a nice meal.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nice hotel with not so nice beds.
Matrasses too hard, really unconfortable. Rooms too small. Air conditioning in reception and bar areas, too weak, even for the few Spanish guests we met there. The best thing about this hotel is the personnel, wonderful personnel, dependable, likeable, extremely kind. I hope some day this hotel will deserve such wonderful personnel.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adrian, Buenos Aires

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Jenny, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Baeza
This was a great basic hotel in Baeza. It had everything we needed, including breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed for seeing the sights
Very convenient for walking around all the historic sights of this small town, but very difficult to access by car, even with Google maps in hand, due to the one-way system in the narrow streets. The breakfast buffet was good.

10/10 Excellent

Victoria, Plainfield, IL.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Mid-Range Hotel & Location
My family stayed at TRH Baeza in late May for 2 days and 1 night, while we visited the beautiful Rennaisance towns of Baeza and Ubeda, but I wish we had stayed longer! The hotel is difficult to find, due to all the narrow, one-way street, but it is well worth it. Our rooms were more than adequate and clean, with balcony doors that opened onto the street, allowing us to enjoy the fresh air and breeze. There is a central courtyard which is lovely, and the breakfast room is nice, with cloth tablecoverings and arched windows overlooking the courtyard. The hotel is within very easy walking distance of the main, tree-lined pedestrian square, lined with restaurants, as well as the tourist center and ancient gate into the city. Parking is available underneath the hotel, for a fee. Ask for a map of the city and its attractions at the front desk. All-in-all, this is a very nice place to stay, AND a great value.

10/10 Excellent

Patrick, Brighton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRH Baeza
Hard to believe they could give so much for so little money. This must be about the best value hotel I have stayed in. Recommend it to all.

8/10 Good

Alexander, New Orleans

Liked: Cleanliness, staff & service
Nice hotel in the center of beautiful Baeza
If you go to see beautiful cities of Baeza and Ubeda, I recommend you to stay in this hotel, which is reasonably prices, nice, and located in the heart of Baeza.

10/10 Excellent

Morgan, Santa Fe, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRH Baeza
Very impressive staff who are extremely helpful. The location is also perfect in that it is close to the central plaza.

10/10 Excellent

Francisco Sánchez

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable , l
Stayed 1 night in Mar 2024
Response from MARIA OGEDA CASTILLA, Manager on 11 Mar 2024
Estimado Francisco,Nos complace saber que nuestro personal le brindó un servicio amable y que la limpieza de las habitaciones fue de su total satisfacción. Agradecemos sus amables palabras sobre el servicio que ofrecemos, ya que trabajamos con dedicación para que nuestros huéspedes tengan una estancia inolvidable. Nos gustaría mencionar que la condición del hotel, aunque ha recibido una valoración del 80%, es algo en lo que estamos constantemente trabajando, incorporando mejoras y atendiendo cada detalle para que todo esté a la altura de las expectativas de nuestros visitantes.Muchísimas gracias por su confianza y sepa que estaremos a la espera de recibir la grata noticia de su vuelta. Un saludo muy cordial,MARIA OGEDA CASTILLA, Manager

10/10 Excellent

Marina

Liked: Cleanliness
Excelente
Stayed 1 night in Feb 2024
Response from MARIA OGEDA CASTILLA, Manager on 1 Mar 2024
Cara Marina, muito agradecemos a sua preferência e simpático feedback. Ficamos muito satisfeitos por, de modo geral, termos ido ao encontro das suas expectativas.MARIA OGEDA CASTILLA, Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Muy buen hotel, en el centro de Baeza. El personal muy amable, tanto las chicas de la limpieza como las camareras de la cafetería. En cuanto al buffet del desayuno, completísimo y de calidad. Volvería.
Stayed 1 night in Dec 2023
Response from Dirección Hotel TRH Ciudad de Baeza, Directora on 11 Jan 2024
Estimado huésped,Nos encanta recibir reseñas como la suya, cargadas de positividad y de buenos comentarios.Nos complace enormemente saber que el servicio de nuestro personal fue de su agrado y que tanto las camareras como el equipo de limpieza han contribuido a una estancia placentera. Es un placer leer que nuestro buffet de desayuno cumplió con sus expectativas de calidad y variedad, reflejando el compromiso de nuestro restaurante Señorío de Baeza en ofrecer una cocina internacional con un toque de los ingredientes tradicionales de Jaén. Nos alegra que la limpieza de la habitación haya sido de su completa satisfacción, manteniendo nuestro estándar de limpieza diaria para garantizar el confort de nuestros huéspedes.Ojalá muy pronto pueda tener la oportunidad de volver a visitarnos. Reciba nuestros saludos más afectuosos,Dirección Hotel TRH Ciudad de Baeza, Directora

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MARIA OGEDA CASTILLA, Manager on 18 Dec 2023
Estimado Julio,Nos alegramos mucho de haber estado a la altura de sus expectativas y de que nos exprese su completa satisfacción durante estos días que ha pasado con nosotros.Esperamos volver a contar con su presencia muy pronto. Atentamente,MARIA OGEDA CASTILLA, Manager

8/10 Good

Francisco

Stayed 1 night in Nov 2023
Response from MARIA OGEDA CASTILLA, Manager on 18 Dec 2023
Estimado Francisco,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Reciba nuestros mejores saludos y le hacemos llegar nuestra total satisfacción al comprobar que planea volver a visitarnos. ¡Hasta pronto!MARIA OGEDA CASTILLA, Manager

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Magnífica ubicación pero mucho ruido en el hotel hasta cerca una de la madrugada por la cafetería o patio con música etc
Stayed 1 night in Oct 2023
Response from MARIA OGEDA CASTILLA, Directora on 9 Nov 2023
Estimado Rafael,Gracias por tomarse el tiempo de compartir su experiencia y dejarnos una favorable valoración.Nos complace saber que disfrutó de nuestra magnífica ubicación en el corazón de Baeza, una ciudad Patrimonio de la Humanidad por la UNESCO. Sin embargo, lamentamos que haya experimentado ruido durante su estancia. Nuestra cafetería y patio ofrecen música y actividades para el disfrute de los huéspedes; pero entendemos que esto puede no ser del agrado de todos. Agradecemos su comentario y tomaremos medidas para garantizar que el nivel de ruido sea adecuado en el futuro.Esperamos tener la oportunidad de darle la bienvenida nuevamente en futuras ocasiones. Cordiales saludos,MARIA OGEDA CASTILLA, Directora