Couples treatment room(s), body treatments, hydrotherapy

Reviews of Hotel & Spa Sierra De Cazorla 4*

4 out of 5
Hotel & Spa Sierra De Cazorla 4*
Carretera de la Sierra, s/n, La Iruela, Jaen

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 21 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maureen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the view from our room was worth the stay—gorgeous! The hotel was good. Staff had limited English but that’s to be expected off the beaten track. The meals that came with “full board” were quite limited, and we would go a la Carter next time. Room was a little stuffy, and it was a little noisy in the evening with the window open. The thermostat didn’t do anything, so a bit of air conditioning was not an optio.
Stayed 2 nights in Feb 2024

6/10 Okay

t

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good but not that good
The Hotel is a tourist trap, every add on is very expensive. The spa is a particular rip off because the outdoor pool is closed its the only pool available for 60 euro per couple for 2 hour session. No Thanks! The breakfast was good but the evening meals were poor. Very disappointing that the outdoor swimming pool was closed, its hardly a 4 star hotel without this. We paid for a superior room but the room was also a disappointment. I had tried to contact the property directly 3 times before our stay and had no response. It was a lovely view from the small balcony. The room got made up daily and was cleaned nicely. The terrace bar was reasonable and the staff were nice. We did get a kettle and some plates and cutlery from the helpful staff. Overall it was a ok place to stay but pricey for what you get, and we don't want to return here again. Out of our 12 night holiday in Andalucía we stayed in 5 hotels this was the only one that was disappointing.
Stayed 3 nights in Apr 2023
Response from General Manager on 23 Jun 2023
Dear T, good morning.We would like to extend you our gratitude for the time you have taken to public your impressions regarding your recent stay in our Hotel, as well as for choosing us in la Sierra de CazorlaIt is only through our clients valuable observations that we are able to identify our shortcomings and give them a proper supervision. We are sorry that our gastronomic offer did not get your expectations.We would like to thank you for your observations regarding some areas and services of the hotel towards the improvement of our services. We have shared your comments with the departments involved in order for them to correct their shortcomings making us able to achieve the adequate level of satisfaction of our clients.Thank you once again for making us aware of these circumstances; we sincerely hope to have the pleasure of welcoming you again in the near future, so we can change the bad memories that your stay might have left you.Kind regards,Antonio Rojas General Manager

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. The room decor was quirky and parking was difficult, due to high season. Staff was great. Having drinks at the veranda with a great view of the olive fields and Sierra de Cazorla was an unforgettable experience. Great jumping point for hikes and visits around Jaén
Stayed 4 nights in Apr 2022

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

James, Vancouver

Liked: Cleanliness
Nice, but not terrific

10/10 Excellent

Maria del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia perfecta en la Sierra de Cazorla.
La estancia ha sido perfecta. La habitación era amplia y muy cómoda , al igual que los colchones. El aseo con ducha de chorros y bañera de estilo. Y muy limpio todo. El personal del hotel muy amable, tanto en recepción como en el comedor. El desayuno buffet muy completo y la cena buena. Y para guinda, un spa muy completo en el que nos pudimos relajar después de nuestras excursiones por la Sierra de Cazorla. Muy recomendable!! Nosotros repetiremos seguro !!!
Stayed 2 nights in Oct 2023
Response from Antonio Rojas on 2 Nov 2023
Muchas gracias por sus comentarios

10/10 Excellent

Verónica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato inmejorable la atención muy buena y buena comida
Stayed 3 nights in Oct 2023
Response from Antonio Rojas on 2 Nov 2023
Muchas gracias por sus comentarios

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor de lo esperado, personal muy amable, buenas vistas, limpieza y acogedor, si decido volver por la zona, volveremos a repetir sin dudarlo.
Stayed 2 nights in Sep 2023
Response from Antonio Rojas on 2 Nov 2023
Muchas gracias por sus comentarios

8/10 Good

Conchy

Liked: Cleanliness, staff & service, property conditions & facilities
I don't speak english
Stayed 2 nights in Aug 2023

6/10 Okay

Salvador

Travelled with partner
Liked: Cleanliness
Las comidas dejan mucho que desear y las habitaciones no son cómodas
Stayed 4 nights in Jun 2023
Response from Director General on 23 Jun 2023
Estimado Salvador, buenos días.Muchas gracias por su valoración.Lamentamos que el servicio de restauración no haya sido de su agrado. A diario elaboramos un menú diferente compuestos por varios primeros platos, segundos platos y postre (a elegir una opción).Nos habría gustado conocer su malestar durante su estancia ya que estoy convencido que habríamos solucionado las mismas in situ activando los protocolos establecidos al respecto.Cordialmente.Antonio RojasDirector General

10/10 Excellent

Ana Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza y las instalaciones
Stayed 2 nights in Feb 2023

8/10 Good

Jorge

Stayed 1 night in Jan 2023

8/10 Good

JUANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son preciosas
Stayed 2 nights in Oct 2022

8/10 Good

Faustino

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El Personal
Stayed 4 nights in Oct 2022

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia genial, el Spa genial, por poner una pega, el comedor pequeño y concurrido, pero todo perfecto, comida, desayuno muy completo, para repetir ☺️
Stayed 2 nights in Jan 2022
Response from Antonio Rojas on 23 Feb 2022
Estimado Antonio, buenos días. Muchas gracias por su valoración. Esperamos volver a darle la bienvenida en el Hotel & SPA Sierra de Cazorla en su próxima visita a la Sierra de Cazorla. Cordialmente

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

LUISA GARCIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SITUACION EXCEPCIONAL. LA CAFETERIA ESPECTACULAR.... RELAX Y CONFORT
Stayed 2 nights in Aug 2021

10/10 Excellent

Jose Maria

Liked: Property conditions & facilities, room comfort
Deberían tener paquetes para cumpleaños,aniversari
En general me ha gustado mucho ,lo único es que era el cumpleaños de mi pareja y el muchacho que me cogío el teléfono no me ayudo,lo unico era decorar la habitación con petalos,cisnes de toalla,champán y bombones y para mí eso está ya pasado de moda,otra cosa es que llame varios dias y no me cogian el teléfono
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
el desayuno de mala calidad.
Stayed 2 nights in Jun 2021
Response from Antonio Rojas on 4 Aug 2021
Buenas tardes. Lamentamos que el desayuno buffet asistido consistente en una amplia variedad en chacinas, bollería, platos calientes recién elaborados y no precocinados, lácteos, cereales, zumos y zumo de naranja recién exprimido, panes, cava, productos dietéticos, etc, no hay asido de agrado. Cordialmente

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Antonio Rojas on 4 Aug 2021
Muchas gracias por su valoración

8/10 Good

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
todo estupendo incluído el spa y los masajes, por poner una pega....hay que ir cambiando la ropa de cama por nordicos, es un atraso en este hotel.
Stayed 2 nights in Jan 2019
Response from Antonio Rojas on 6 Mar 2019
Estimada Cristina, buenos días. Muchas gracias por sus comdentarios. Lo tendremos en cuenta en nuestra próxima reunión para mejorar nuestras instalaciones y servicios, tanto para Usted en su próxima estancia como para el resto de ususarios de hotels.com Cordialmente. Antonio Rojas Director General

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Problemas wifi, problemas parking, restaurante te obligan a sentarte en mesa predestinada
Stayed 3 nights in Nov 2018

8/10 Good

RICARDO

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2018

8/10 Good

Fred, SEVILLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mj estancia ha sido agradable
El trato y la atención del personal excelente y te sientes cómodo por lo atentos que están sobre todo en el comedor
Stayed 3 nights in Jan 2018

8/10 Good

ANTONIO JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que buscábamos
Un lugar perfecto para desconectar unos días. El SPA muy bueno. Buena comida en el hotel y alrededores.
Stayed 3 nights in Jul 2017

8/10 Good

Jesús

Liked: Cleanliness, staff & service, room comfort
Buen Hotel situado en un sitio perfecto
El hotel y el trato del personal fueron excelentes. Todo estaba muy limpio y bien cuidado.

6/10 Okay

Verified traveller

Liked: Cleanliness
la cena dentro de la opción media pensión no se correspondía con lo previsto según la información previa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Not Provided, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien, pero nos encontramos que la entrada al spa solo era gratuita para las personas que reserven directamente al hotel. Si querías ir tenias que abonar 25 euros por persona y día. La habitación acogedora y el personal muy amable. Lo que deja mucho que desear son las cenas la comida bastante mala

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel con buen personal
Situacion buena,comodo, limpio. A destacarvel personal, todos estupendos, con mencion especial a Kenny. Nos habeis ayudado a pasarlo bien

4/10 Poor

JOSE, rivas vaciamadrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene categoria de 4 estrellas, pero es mas bien un 3 estrellas. El wifi no funciona bien, el aparcamiento es muy reducido y dificil de maniobrar, el desayuno mas bien justo para 4 estrellas y sin productos de la tierra. La habitacion muy oscura, el estractor del aseo suena como un molinillo.

10/10 Excellent

severino, castellon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
francamente merece la pena recomendable

8/10 Good

Jorge

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bildene på hjemmesiden var ikke i samsvar med virkelig inntrykk. Spisesal var kjedelig og maten ville kun fått 2 stjerner.

10/10 Excellent

PACO, MADRID

Liked: Cleanliness, property conditions & facilities, room comfort
SIN NINGUN PROBLEMA
Pasamos un puente muy agradable. El spa por la noche muy recomendable

10/10 Excellent

Alexander, San Sebastián de los Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortable y amigable
Muy bonito y muy limpio, las comidas del hotel muy buenas, justo debajo del castillo y en la carretera enfilando al parque... precioso, el SPA con chorros potentes pero algunos efectos apagados

8/10 Good

Horst, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Aussicht
Die Aussichtist wohl das Beeindruckendste am Hotel. Ansonsten - hilfsbereites Personal, gutes a la carte Restaurant, Deko interessant, aber etwas überladen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto
El hotel en general me ha parecido correcto. Limpio, con correcta decoración. Las vistas desde el exterior son muy bonitas, y el personal muy agradable. Empeora mi estancia el hecho de que la habitación fuera algo oscura en su iluminación artificial, y que tuviera la mala suerte de que me tocara una con vistas a la carretera y con dos camas y una televisión antigua. También disfrute de los servicios del Spa que me parecieron buenos en general, aunque tuviera una sala averiada.

10/10 Excellent

Jaap, Voorburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch hotel met een geweldige Spa
dit hotel is prijs/kwaliteit geweldig. Zeker een aanrader !!!