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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
2401 Holliday Ln, Jacksonville, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 382 reviews" "
Rating 8 - Good. 67 out of 382 reviews" "
Rating 6 - Okay. 13 out of 382 reviews" "
Rating 4 - Poor. 6 out of 382 reviews" "
Rating 2 - Terrible. 8 out of 382 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the price. More then expected
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and organized
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Vey pleasantly surprised. "Sleep Inn" name didn't inspire much confidence, but it was a very nice mid-range hotel in every way. I've stayed in Hamptons and other so-callled "name"mid-range hotels that were much worse. This was a very pleasant experience.
Stayed 1 night in Apr 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel under construction was not told that!
Stayed 1 night in Apr 2024
Response from Tyler. on 17 Apr 2024
Hi, Mike. This is not true. We are not under any construction and only 6 years old. I am not sure if you have the right hotel unfortunately. The 1/5 is a bummer for something that has nothing to do with us.

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy only because they had a full house of baseball teams. A lot of noisy kids
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Er spent one night on our way from Kansas to Chicago. The hotel is conveniently located, with kind staff, clean and updated rooms, and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean with a comfortable bed. The staff was courteous and helpful. Breakfast was great and the coffee was fresh. Will definitely stay there again when we are in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Very nice hotel—certainly the nicest sleep inn I’ve ever stayed at. It just won some sort of top tier award for the chain which I think is well deserved. staff was very accommodating and friendly. Everything was squeaky clean, breakfast was good and the beds very comfortable. I was just traveling thru so I did not spend time in the area.
Stayed 1 night in Mar 2024

6/10 Okay

Martha

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and perfect looking. Staff were very friendly and helped me when i left my keycard in my room. Free breakfast was really nice, my fiance took full advantage of it! Overall great time definitly my pick for my next time I'm down.
Stayed 4 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decently nice hotel at a very affordable price and it is in a very convenient location just off the highway.
Stayed 2 nights in Feb 2024

10/10 Excellent

Allen, PISEK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is updated and looks great. Very clean. Our room was wonderful and beds were very comfortable. For a 2 star hotel as it reads when looking. It's a 4 star for sure. Breakfast is average but very good and area is very clean. The coffee was the only thing that was not that good. I've never had coffee that tasted like that. That's what our party thought. Great place to stay for sure!
Stayed 1 night in Feb 2024

10/10 Excellent

alondra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and I’ll definitely come back love it
Stayed 1 night in Feb 2024

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 on breakfasts.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean and breakfast was very good.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great quiet clean rooms. Great price and really good breakfast! Definite 5/5 stars!
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always nice and rooms are always super clean and smell nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Property conditions & facilities
Thoughtful staff. Clean rooms.
We stayed one night for a wrestling tournament and the staff was excellent. Room was clean. Quick and easy check in. The water pressure was not awesome, but it was irrelevant for our one night stay. Breakfast didnt start until 6:30 but the front desk said we could grab what we wanted as he knew the tournament people had to leave early. I was impressed that he was thoughtful and cared for the guest! All in all would choose this hotel again.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in the past when we were in the area, we have been statisfied so we will continue to come back.
Stayed 1 night in Dec 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we’ve stayed here. The hotel and rooms are very clean, decent breakfast. Overall a great place to stay. However, we were very frustrated with our most recent stay because our room was on the second floor and a very noisy family with kids were placed right above our room. We were extremely tired from traveling and wanted to go to bed early but instead listened to running, jumping and stomping kids on our ceiling.
Stayed 1 night in Dec 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

shannon

Stayed 1 night in Dec 2023

2/10 Terrible

Cynthia M.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean comfortable room.Nice Breakfast.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's rest in South Jacksonville, Illinois
The room was fresh and clean. The desk staff cheerful and responsive. Highly recommend this Sleep Inn.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great breakfast!
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia M.

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charged me the $250 because I left some stuff on the table that they just had to brush off. Will be fighting the charge for it wasn’t anything out of the normal and don’t they have to wipe the table anyway. Very upset with the charge.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently a good place to stay. Have stayed at this location several times, and it's been a good night's sleep every time. I do wish they'd add a couple of outdoor seats or benches in different areas. One bench on the property, located right outside the front door. Not exactly a quiet place to enjoy your first cup of coffee in the morning.
Stayed 2 nights in Nov 2023

10/10 Excellent

OLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, clean bright rooms, inviting..just love staying there
Stayed 2 nights in Nov 2023

10/10 Excellent

Tad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern room. For us, was a perfect stop for a quick night stay when traveling.
Stayed 1 night in Nov 2023

10/10 Excellent

Saul

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A job well done; superb stay place
Super stay at a very clean motel.Justin at the front desk was fantastic a true credit to the motel chain. Very adequate breakfast buffet. Thanks for a job well done
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia M.

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, great breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
I was so happy with this hotel. What a concept…… to have a fantastic sleep. We loved the breakfast. The biscuits and gravy were amazing. The sunset over the fields was breathtaking. The pool was warm and a great place to relax. We would definitely stay here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! 1 night visit for a family wedding. First time staying at a Sleep Inn. Great choice the hotel was clean and the service was good. The complimentary breakfast was nice and had many options.
Stayed 1 night in Oct 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The entire place was clean and inviting. Decor was tasteful. Breakfast was plentiful, but limited GF options.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nebraska to Virginia.
Day 1, trip home from Nebraska family visit. Everything we needed. Forty minutes from the Dana house, where we had reservations for the following day.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place... Great Stay
Very nice, new, and clean. Highly recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

GARY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our short stay. Just passing through
Stayed 1 night in Sep 2023