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Marriott Jacksonville Downtown
4.0 star property

Riverwalk Jacksonville hotel in Downtown Jacksonville with 24-hour fitness
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Marriott Jacksonville Downtown

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Lunch and dinner served, American cuisine
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Marriott Jacksonville Downtown

Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
The price is NZ$292
Price available on 28/4/2024

Check out the area

Map
245 Water St, Jacksonville, FL, 32202
  • Popular LocationJuliette's Bistro1 min walk
  • Popular LocationTimes-Union Center for the Performing Arts1 min walk
  • Popular LocationJacksonville Central Station3 min walk
  • Popular LocationJefferson Station8 min walk
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Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Hyatt Regency Jacksonville
Pool
Pet-friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1184)
The price is NZ$358
per night
28 Apr - 29 Apr
Hyatt Regency Jacksonville

About the area

Jacksonville

Marriott Jacksonville Downtown is located in Downtown Jacksonville, a neighbourhood in Jacksonville, and is in the entertainment district and on the riverwalk. Times-Union Center for the Performing Arts and Florida Theatre are cultural highlights of the area. Museum of Contemporary Art Jacksonville is another place to visit that comes recommended. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • TIAA Bank Field - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive

Restaurants

  • River Club - 6 min walk
  • Urban Grind Coffee Company - 6 min walk
  • Jim & Jan Moran Theater - 1 min walk
  • Jacoby Symphony Hall - 1 min walk
  • Alewife Taproom at the Bread & Board Provisions - 5 min walk

About this property

Marriott Jacksonville Downtown

Hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, JBar, features American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and ATM/banking services
  • Smoke-free property, a computer station and 9 meeting rooms
  • A ballroom, luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 354 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: USD 15–25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 22 2024 to May 1 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lb per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 15 to 25 per person
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool will be unavailable from January 22 2024 until May 1 2024 (dates subject to change).

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 28 Apr 2024 start from NZ$291.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 75 lb per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Marriott Jacksonville Downtown?

Self-parking is available for USD 14.00 per night. Valet parking is available for USD 25.00 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Checkout is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

Marriott Jacksonville Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 651 out of 1397 reviews" "
Rating 8 - Good. 331 out of 1397 reviews" "
Rating 6 - Okay. 185 out of 1397 reviews" "
Rating 4 - Poor. 121 out of 1397 reviews" "
Rating 2 - Terrible. 109 out of 1397 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Staff is extremely attentive and very friendly. Hotel is clean and offers lots of amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

cynthis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the facilities the location, the food, and the meeting areas were just right
Stayed 1 night in Apr 2024

2/10 Terrible

Margret

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
As if pulling up and seeing a grown man taking a crap in the street wasnt horrible enough we woke up to roaches in our bed and in our room. 14th floor. Was told I'd be contacted by management but they clearly arent that concerned with resolving the issues because i havent heard anythibg at all.
Stayed 1 night in Mar 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not realise place was pet friendly ended up with bug bites all over my legs
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is very clean, and the staff are polite and helpful. My only problem is with the amenities for the price of the stay. There is no breakfast, and there isn’t even a microwave in the rooms. There is also no fan in the bathrooms so we had to leave our bathroom door open. I was also overcharged. The receipt sent to my email showed the price I agreed to at booking, and the charge on my bank statement was $90 more. So dealing with the accounting department is another downer. I most likely will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alexis

Travelled with partner
Disliked: Staff & service
I wasn’t aware of the $15 parking fee everytime you leave out, I booked this hotel based off the pictures provided and it looked nothing like it was, the pool was my main attraction but it unfortunately was under construction and I didn’t know. I will say it was VERY clean and quiet!
Stayed 2 nights in Mar 2024

8/10 Good

Nena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location for our needs. But….our room was extremely dated. Furniture, entire bathroom, everything needed a major upgrade.
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Stayed 1 night in Mar 2024