Exterior

Reviews of DoubleTree by Hilton Hotel Jacksonville Airport

4 out of 5
DoubleTree by Hilton Hotel Jacksonville Airport
2101 Dixie Clipper Dr, Jacksonville, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 635 out of 1237 reviews" "
Rating 8 - Good. 255 out of 1237 reviews" "
Rating 6 - Okay. 152 out of 1237 reviews" "
Rating 4 - Poor. 105 out of 1237 reviews" "
Rating 2 - Terrible. 90 out of 1237 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service
room was a bit smelly
Stayed 1 night in May 2024

8/10 Good

Robert, St Johns

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from HotelMgmt on 10 May 2024
We're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further, Robert.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS FRIENDLY AND HELPFULL
Stayed 1 night in May 2024
Response from HotelMgmt on 9 May 2024
Thank you for sharing your experience, Michael! We're glad that our team's warmth and dedication stood out during your stay. We can't wait to host you again and continue providing excellent service!

10/10 Excellent

Mimi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member gave us great customer service. Rooms were comfortable and the dining was delicious!
Stayed 1 night in May 2024
Response from HotelMgmt on 9 May 2024
It was a pleasure to have you as our guest, Mimi! Thank you for choosing the DoubleTree by Hilton Hotel Jackonville Airport and sharing your positive feedback about our service, comfort, and dining. We're so pleased you enjoyed your experience, and we hope to see you again before too long!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from HotelMgmt on 10 May 2024
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Kristen, Woburn

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Hotelmgmt on 8 May 2024
It was a pleasure to have you as our guest, Kristen, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Wes

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!!
Stayed 1 night in May 2024
Response from HotelMgmt on 8 May 2024
Your positive feedback and five-star rating mean a lot to us, Wes! We're thrilled you had a great stay and look forward to welcoming you back to the DoubleTree by Hilton Hotel Jacksonville Airport soon!

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The mattress was horrible. Very,very lumpy. I had a terrible time trying to sleep. Very poor bath tub and sink drainage. Foul odor coming from shower. Room 312 Front desk staff and restaurant wait staff very,very good.
Stayed 1 night in May 2024
Response from HotelMgmt on 8 May 2024
Thank you for sharing your experience, Kenneth. While we're pleased that our staff made a positive impression, we deeply apologize for the issues with the mattress and bathroom that detracted from your stay. We are committed to correcting these problems and improving our facilities. We hope you will consider staying with us again so we can demonstrate our dedication to guest comfort.

6/10 Okay

Daryl

Liked: Staff & service
Front desk staff was very helpful, which I especially appreciated after arriving at midnight. Room was clean, comfortable bed, nice towels. Nothing in mini bar. Hair on shower wall, ewww. They have a huge parking lot and by the time I got there, the only available spots were in the back, which made me very uncomfortable. It was a long walk to the front door and I was by myself. Wouldn't have been a problem, if it was daylight. But VERY convenient to airport!
Stayed 1 night in May 2024
Response from HotelMgmt on 6 May 2024
We’re so glad you chose the DoubleTree by Hilton Hotel Jacksonville Airport for your recent visit, Daryl! Thank you for your kind remarks about our caring team and spotless accommodations. We regret that the shower wasn’t properly prepared and your comments will be shared with the housekeeping team. Additionally, our team will discuss your input about the parking to see how we can enhance the guest experience. Please visit us again soon so we can work to earn another star or two!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been absolutely wonderful!
Stayed 1 night in May 2024
Response from HotelMgmt on 7 May 2024
Elizabeth, thank you for your high recommendation. We are glad you had an outstanding stay and were pleased with the friendly service our team provided. We hope to have the pleasure of welcoming you back!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in =)
Stayed 1 night in Apr 2024
Response from HotelMgmt on 3 May 2024
Jennifer, thank you for your perfect rating of DoubleTree by Hilton Jacksonville Airport. We are thrilled you had an excellent stay and found check-in fast and simple. We hope to have the pleasure of welcoming you back again!

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 3 May 2024
Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back, Bruce!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant/bar, convenient shuttle to airport, clean, quiet
Stayed 1 night in Apr 2024
Response from HotelMgmt on 2 May 2024
Juanita, we're so glad you had a convenient and relaxing stay! Thank you for choosing us for your time in Jacksonville and mentioning our delicious on-site dining, handy shuttle service, and peaceful atmosphere. It will be a pleasure to welcome you back soon!

8/10 Good

joslyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk night shift was amazing. AC system definitely works
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Joslyn, we appreciate your kind words about our front desk team and are glad to know the air conditioning was effective during your stay. We aim to provide excellent service and comfort, and we're happy we could deliver. We hope to see you again soon at the DoubleTree by Hilton Hotel Jacksonville Airport!

10/10 Excellent

Xavier P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hotelmgmt on 24 Apr 2024
Receiving your five-stars means a lot to us, Xavier! Thank you and we hope to see you again soon.

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area, great staff and great dining 🍽
Stayed 7 nights in Apr 2024
Response from HotelMgmt on 25 Apr 2024
We’re happy you enjoyed our service and amenities, Xavier! Thank you for choosing the DoubleTree by Hilton Hotel Jacksonville Airport and sharing your positive comments. We hope to see you again soon for another memorable stay!

10/10 Excellent

Gizelda, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was very helpful
Stayed 1 night in Apr 2024
Response from HotelMgmt on 23 Apr 2024
We appreciate your positive feedback, Gizelda! It's wonderful to know that you found our hotel clean and our staff helpful. We'll continue to strive for excellence in both areas and hope to have the pleasure of hosting you again soon at the DoubleTree by Hilton Hotel Jacksonville Airport!

10/10 Excellent

Allyson

Stayed 1 night in Apr 2024
Response from HotelMgmt on 10 May 2024
It's a treat to know you enjoyed your stay, Allyson! Thank you and we hope to welcome you back soon!

10/10 Excellent

Silvia

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 8 May 2024
Thank you for the five-star rating, Silvia! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service
Our room was clean and comfortable. The hallways were quite dated and not in the best of shape, but there appeared to be a lot of construction and upgrades happening while we were there. The food and service in the restaurant were excellent. The front office staff was welcoming and very helpful. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 19 Apr 2024
Johanne, thank you for your perfect rating. We at DoubleTree by Hilton Hotel Jacksonville Airport are glad you had an excellent stay and were pleased with our clean and comfortable accommodations. It is also wonderful to hear that you enjoyed our restaurant offerings and friendly front desk team. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Cat

Liked: Cleanliness, amenities
Na
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Cat, thank you for giving us a five-star rating! It's wonderful to know that you enjoyed your stay at DoubleTree by Hilton Hotel Jacksonville Airport. Please come back soon!

10/10 Excellent

gerlinde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym could use some serious updates but the pool area was very nice maintained and the rooms was large. I run around the hotel searching vending machines (as they were signage) but they were none.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Gerlinde, thank you for taking the time to review your recent stay. We're glad you appreciated our spacious rooms and well-maintained pool area. Your feedback about the fitness center and vending machines is valuable, and we'll address these areas to improve our facilities. We hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future!

6/10 Okay

teri

Travelled with family
Liked: Staff & service, amenities
The convience of the property being located close to the airport is a positive, the shuttle service was also very convenient. What is need is upgrades to the rooms and bathroom. The ceiling in the shower was peeling and mold. The coffee maker didn't work properly and the water came out of both sections which made water go all over my personal belongs. The ladies at the front desk were very friendly.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Thank you for your feedback, Teri. We're glad to hear that our location and shuttle service met your needs, but we apologize for the issues with your room. Your comments about areas in need of updates are invaluable and will be addressed with maintenance. We appreciate your kind words about our front desk staff and hope to welcome you back soon for a more satisfying experience.

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
April, sharing our prime location with you was a pleasure! Thanks for choosing us for your recent stay. We hope to welcome you back soon and will strive to earn that fifth star!

10/10 Excellent

Norah

Stayed 1 night in Apr 2024
Response from HotelMgmt on 3 May 2024
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Norah!

6/10 Okay

Dorota

We asked 2 times for extra towels. Room booked for 5 but only 3 towels in the room. Never received them . Also bathroom fan was not working
Stayed 1 night in Apr 2024
Response from HotelMgmt on 11 Apr 2024
Dorota, we're disheartened to learn that your room wasn’t properly supplied with towels and that your requests went unfulfilled. This does not meet our usual standards of service, and we will be addressing your concerns with our housekeeping team to prevent such occurrences in the future. We will also have our maintenance team inspect the bathroom fan to ensure everything is working as it should. We sincerely apologize for the inconvenience caused and hope for another opportunity to restore your confidence in us.

2/10 Terrible

Gin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub water goes very very slowly. They change $10 for parking even you just stay in their room for few hours
Stayed 1 night in Apr 2024
Response from HotelMgmt on 11 Apr 2024
Thank you for sharing your feedback, Gin. We apologize for the inconvenience caused by the slow-draining bathtub in your room and will have maintenance look into this to ensure all of our accommodations are at their best. While we are transparent about our parking fee on our website and third-party booking sites, we sincerely regret if the charge came as a surprise. Guest satisfaction is always our goal, and we hope to welcome you back in the future for a more impressive experience from start to finish.

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful, and our room was great. We were able to drop off the rental car the night before the flight and walk back to the hotel. It's an easy and safe walk. Then we took the shuttle to the airport in the morning. The outdoor pool looked inviting, too.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 10 Apr 2024
We're so pleased to hear you had a positive experience, Monica, especially with our front desk staff and the room. It sounds like our location perfectly suited your travel plans, and we're glad the shuttle service was helpful. We hope you'll come back soon and have a chance to take a refreshing dip in the pool!

6/10 Okay

Cassia

Travelled with family
Liked: Staff & service, amenities
Could have been cleaner and we were disappointed that pool was cold.
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 7 Apr 2024
Thank you for sharing your feedback, Cassia. We apologize for any cleanliness issues you encountered and for the disappointment with the pool temperature. Your comments are valuable, and we'll address them with our team to ensure our accommodations and amenities are at their best for your next visit. Please allow us to welcome you back soon.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness. Rooms are kept up to date
Stayed 1 night in Apr 2024
Response from HotelMgmt on 9 Apr 2024
Thank you for your feedback, Wendy! It's great to know you found our rooms clean and well-maintained. We enjoyed hosting you and hope to see you again soon for another comfortable stay!

2/10 Terrible

Paul

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The A/C didn't work & the toilet didn't work. By the time we checked in and set the kids up in their beds it was too late to make a change because we had to be up for our flight in a few hours. We didn't think we'd have to worry about either of those things for the price that we paid. Hoping that they can rectify the situation
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 7 Apr 2024
We apologize for the inconvenience you experienced during your stay, Paul. It's disappointing to hear that the air conditioning and toilet weren't working properly. Your comfort is our priority, and we regret that we didn’t have the chance to resolve your concerns while you were still here. We will discuss this with our maintenance team to ensure all of our accommodations are prepared to our high standards moving forward. Thank you and we hope for another opportunity to restore your trust.

6/10 Okay

Janeen, Rochelle Park

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They put us in a separate part of the hotel that looked like it use to be another motel. It was creepy.
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 7 Apr 2024
Janeen, we're sorry to hear that you were not satisfied with your room placement. Your comfort is important to us, and we wish our team had been made aware of your concerns while you were still here. If available, we would have gladly relocated you. Please know that we take your concerns seriously and will work to address them. We hope for the chance to provide you with a more enjoyable stay in the future.

4/10 Poor

Pik Kam

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 24 Apr 2024
Thank you, however, we wish that we had more details to understand the reason for your less than stellar impression of us so we can work towards improving your next visit.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2024
Response from HotelMgmt on 5 Apr 2024
Carl, we are pleased to receive your high compliments! Thank you for choosing DoubleTree by Hilton Hotel Jacksonville Airport. We hope you will return soon to enjoy us again!

2/10 Terrible

Brian

Business traveller
Disliked: Amenities, property conditions & facilities
Shower didn't have hot water. Hotel under construction.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 3 Apr 2024
Thank you for bringing this to our attention, Brian. We apologize for the inconvenience you experienced with the lack of hot water in the shower. This doesn't reflect our high standards, and our maintenance team will look into the issue promptly to ensure it is resolved. We appreciate your patience and understanding during our renovation process and hope you'll consider giving us another chance to provide you with a much more comfortable and satisfying stay.

6/10 Okay

Jade

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not worth it breaksfast not free there’s a fee for parking and the rooms are so mid. Airbnb will put these places out of business soon because the quality versus what you pay is not even worth it.Breakfast should definitely be include and parking
Stayed 1 night in Mar 2024
Response from HotelMgmt on 2 Apr 2024
Jade, we're sorry to learn that we didn't meet your expectations in terms of value. Your feedback about our breakfast and parking fees is important to us, and we'll take it into account as we evaluate our pricing policies. We hope you'll give us another opportunity to provide you with a more satisfying experience in the future.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service
It is nice to have a restaurant/bar onsite. It is extremely close to the airport and the shuttle is always on time. Staff isn't always friendly that run the shuttle. It could use updating on the outside. The rooms are nice in the main building but the rooms by the pool are a little outdated.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 19 Apr 2024
Michelle, thank you for your feedback. We are glad you enjoyed the convenience of our restaurant and bar and shuttle service. We are addressing your comments about the shuttle team and updating our facilities. We appreciate your insights as they help us improve. We hope to welcome you back soon for an even better experience.

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Property conditions & facilities
The room (512) I stayed in had water damage on the ceiling and no fan in the bathroom (without a window). The shower curtain rod was rusted and barely hanging to the wall. The wheelchair accessible shower's water leaked all over the floor. The bed was sunken in terribly on one side, so much so that it was slanted. One day, we were even woken by the fire alarm.(Thankfully there was no fire.) The plus side is that the staff at the on-site restaurant were very friendly and polite.
Stayed 5 nights in Mar 2024
Response from HotelMgmt on 2 Apr 2024
Thank you for taking the time to share your feedback, Leanne. We sincerely apologize for the condition of your room and any inconvenience caused by the fire alarm. Rest assured, we'll address these maintenance issues promptly to ensure all of our accommodations reflect the high standards we have in place for quality and comfort. We're delighted to hear that you enjoyed the friendly service at our on-site restaurant and hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Sandria

Liked: Amenities
Everything was nice and clean
Stayed 1 night in Mar 2024
Response from HotelMgmt on 2 Apr 2024
Thank you for your positive feedback, Sandria! Our team takes pride in ensuring our property is cleaned to the highest standards, and we're so glad you noticed. We hope you'll come back for another comfortable stay soon!

4/10 Poor

BRIAN, San Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing, subpar! I reported these issues to the Front Desk. 1. Rust on bathroom door hinges. 2. Holes on bathroon wall near upper door frame. 3. Shower soap containers (3), empty. 4. Closet inside door opens out and in ~ only supposed to open out. 5. Shower facet handle turns water off after a quarter turn, then on again after another quarter turn. 6. Several of the elliptical machines, a stationary bike, and treadmill are inoperative! 7. Surely breakfast hosts. 8. Paid buffet breakfast for four days. Ordered only coffee, and a yogurt. Why is coffee hidden in the kitchen? Why isn't the coffee available at the buffet staion with the other breakfast beverages.
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 1 Apr 2024
Brian, we're truly sorry for your disappointing experience, and we value your feedback. Please know that we are currently in the process of renovating our property, and we'll be using your comments about your room to ensure the concerns you've raised are given the proper attention. We'll also work with our team to improve our service at breakfast. We hope you'll consider giving us another chance in the future, as we're confident we can show you a much more satisfying stay from start to finish.

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 20 Apr 2024
Jessica, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Rich

Travelled with family
Liked: Staff & service
Check-in was quick and easy but wasn’t aware of the $10 parking charge. Hotel is in close proximity of the airport and we have a close room to the pool.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 2 Apr 2024
Rich, thank you for choosing to stay with us! We're delighted that your check-in went smoothly and that you found our proximity to the airport convenient. Although our parking fee is disclosed on our website and third-party booking sites, we apologize that it took you by surprise. Should your travels bring you back to Jacksonville, we'd love the opportunity to welcome you again!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Mar 2024
Response from HotelMgmt on 2 Apr 2024
John, we're delighted that you chose to stay with us and that we could provide you with top-notch service! Your five-star review is greatly appreciated, and we look forward to welcoming you back to the DoubleTree by Hilton Hotel Jacksonville Airport.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you’re looking to stay close to the airport, this is it.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
Michael, thank you for your positive review of DoubleTree by Hilton Hotel Jacksonville Airport. We are glad you had an excellent stay and were pleased with our comfortable accommodations near the airport. The pleasure would be ours to welcome you back!

10/10 Excellent

joseph, Swartz Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
Joseph, thank you for your perfect rating of DoubleTree by Hilton Hotel Jacksonville Airport. We are glad you had an excellent stay and were pleased with our ideal location near the airport. We hope to have another opportunity to welcome you back!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
Bryan, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access from JAX airport.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 27 Mar 2024
Amos, it's great to know you appreciated our proximity to the airport. We aim to offer our guests the utmost convenience. Please come back and stay with us again!

10/10 Excellent

kelly

Liked: Property conditions & facilities
We did enjoy our stay however, I think you should know that the tub was extremely slippery and I almost fell several times. Other than that we had a great stay. Thank you.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 26 Mar 2024
Kelly, it's great to know you enjoyed your visit, but we apologize for your experience with the tub. Ensuring guest safety is our top priority, and we'll rectify this issue promptly. Thank you for the valuable feedback. We'd be delighted to host you again soon!

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, had a friendly staff, great breakfast option, and all around great. Located at the airport, it makes for an easy option for anyone needing a place after landing.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 26 Mar 2024
Thank you, Luke, for highlighting our clean property, welcoming staff, and convenient location right by the airport. It's wonderful to know you enjoyed your stay and the tasty breakfast options at Frequency Restaurant. We're eager to welcome you back soon and provide another seamless travel experience!

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nice. Front desk was helpful. The ladies at the restaurant downstairs were so sweet.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 26 Mar 2024
It's wonderful to hear that you enjoyed your stay, Brandy! Your compliments on our clean rooms and welcoming staff are much appreciated. We're eager to have you as our guest again in the future at the DoubleTree by Hilton Hotel Jacksonville Airport!