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Reviews of Ramada by Wyndham Pearl/Jackson Airport

2.5 out of 5
Ramada by Wyndham Pearl/Jackson Airport
341 Airport Road, Pearl, MS

Reviews

6.6
Rating 10 - Excellent. 212 out of 890 reviews" "
Rating 8 - Good. 232 out of 890 reviews" "
Rating 6 - Okay. 169 out of 890 reviews" "
Rating 4 - Poor. 136 out of 890 reviews" "
Rating 2 - Terrible. 141 out of 890 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What my husband and I loved most about Ms. Tawana and her staff was/is they've been excellent into making sure we were comfortable and taking the time to give us a homelike feel at the hotel. They've made it easy to call the Ramada home for a while due to our apartment situation. We've really enjoyed our stay,from getting to know each staff a little bit to the coffee and fruits every morning. We want to say thank you again, From Tammy Anderson Washington 🙏 💙 ❤️
Stayed 3 nights in Apr 2024

8/10 Good

Petula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing no loud noise
Stayed 1 night in Mar 2024

6/10 Okay

Almas

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Its fine for a quick stop but our room was pretty dirty. The fridge hadnt been cleaned out. The bed sheetvhad stains and black stuff all over it. There was a slight stink in the room. The headboard had hand prints on them from well...
Stayed 1 night in Apr 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a ice machine on every floor
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to me and business
Stayed 1 night in Mar 2024

10/10 Excellent

Jane, Oak Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working here are great. Breakfast is ready at 5 and so was the ride to the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

edlir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy, Delhila

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient safe place to stay when flying out of Jackson. The transportation and parking was the deciding factor for me
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Victoria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
They do charge a $25 pet fee per pet per night so be aware of that! I didn’t expect the breakfast to be as minimal as it was but I do deserve what I pay for in a hotel. We left our stuff in the back of the truck and nothing got stolen so we felt safe. Once I called to let them know about late check-in, they were very accommodating. If you have pets, you’ll probably be put at the top of the floor. I don’t mind as long as the elevator works *haha*. The only thing “off” was the heavy cigarette smoke smell in the hallways and elevator but once you’re in your room, it smells fantastic.

2/10 Terrible

Jimmy

Stayed 4 nights in Dec 2023

10/10 Excellent

Carlos

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was what I need close to Airport
Stayed 1 night in Dec 2023

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Stay
Real friendly service. I recommend the hotel to anyone
Stayed 1 night in Dec 2023

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was quite . I didn't like they didn't have any bowls or milk for breakfast .
Stayed 1 night in Nov 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeling looking good.
Stayed 1 night in Oct 2023

6/10 Okay

Wanda

Travelled with family
There were men outside the door playing cards and smoking. Women on the other side smoking cigarettes. When you got out of the car I wondered is this for real. Thank goodness it was only one night. I don't think I will come back soon.
Stayed 1 night in Oct 2023

6/10 Okay

danielle

Liked: Staff & service
Disliked: Cleanliness, amenities
Manager Twanda is AWESOME but really need to work on the breakfast area.. I know it says Continental but check on what Continental means... couldn't take a shower didn't know how to turn on..
Stayed 1 night in Oct 2023

2/10 Terrible

Christy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was disgusting. Carpet in halls looked like it hadn't been vacuumed in months. Huge clumps of dog hair everywhere. It is rundown and has not been kept up at all.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like 5 minutes from the airport. Check-in took less than 3 minutes and checkout was almost instantly. Thanks for making the start of my vacation effortless.
Stayed 1 night in Sep 2023

2/10 Terrible

Markita, Houston

Travelled with pets
Disliked: Cleanliness, staff & service
The property does not look like the pictures. The hotel room was not the one I chose, nor did they look like the pictures. There were wires hanging out of the ceiling where there should have been a fire alarm. There were dirt stains in the rug and the manager had to send house keeping back to my room to reclean the whole room. The tub had a roach in it as well. I was over charged and could not get my money back until after my stay. The breakfast was only cereal and little breakfast muffins from out the box. The one day I did get breakfast there was bugs in the apple juice that made me throw up due to me not seeing them until after I started drinking the juice. Now I will say the manager was THE BEST and really tried to fix my issue and the night staff trey was awesome!

8/10 Good

Evelyn, Cantonment

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Covid is no longer, a reason to short guests on Service. If restaurants can cook a breakfast and serve, hotels have NO EXCUSE! I video taped the "Breakfast" offered to paying guests at this hotel. It was appalling and pitiful. ALL the chairs were stacked upside down on ALL the tables. Why- no customers want to eat this poor breakfast. An all cold cereal or instant oatmeal with no butter, some tangerines and bananas and stale mini muffins were the only food available.
Stayed 1 night in Sep 2023

4/10 Poor

Anne, Greenville

Stayed 1 night in Sep 2023

10/10 Excellent

Devery

Stayed 2 nights in Aug 2023

2/10 Terrible

Chance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was ok. Third floor was horrible. The hallway to room was disgusting and the room smelled like mildew. I couldn’t have been more disappointed and wish I could have just been refunded.
Stayed 1 night in Aug 2023

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed had multiple hairs under the cover. Along with what appeared to be fresh stains. Asked to change rooms. Was given new room. Checked bed and found hairs again. This hotel should not be listed on Orbitz.
Stayed 1 night in Aug 2023

4/10 Poor

Nicole

Stayed 1 night in Jul 2023

8/10 Good

CHARLES J, HUNTINGTON BEACH

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so courteous and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service
Everything was great
Stayed 1 night in May 2023

2/10 Terrible

Nicholas

Stayed 1 night in Jul 2023

2/10 Terrible

felez

Disliked: Staff & service, property conditions & facilities
Room 220 in need of repair roof missing tiles ac not working properly in need of upgrades
Stayed 2 nights in Jun 2023

4/10 Poor

Sheba

Disliked: Cleanliness
Inside the rooms there was mold, chipped paint, the halls were very noisy, only cereal and substandard fruit for breakfast, front desk attendant Towanda was THE ONLY help and she was fantastic. Everyone else seemed not to cate
Stayed 2 nights in Jun 2023

4/10 Poor

Harmon C

Disliked: Cleanliness, property conditions & facilities
The place was dirty! It needs to be vacuumed. There was a dirty towel lying in our hall. The first-floor hall air conditioner was on but not on the second floor where we were. The room itself was much better than the facility. We will not be back.
Stayed 1 night in Jun 2023

4/10 Poor

Tim

Travelled with family, Business traveller, Travelled with pets
Claims pet friendly but then charges extra when arrived with pet, nothing was ever said about extra charges. Towel bars kept falling off the wall. Beds was horrible! Uncomfortable beds, you could see the springs from the bed mattress, just worse bed ever, floors was dirty. Worse stay ever!
Stayed 2 nights in Jun 2023

2/10 Terrible

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away , this place is falling apart!!!
When I checked in the lobby and all the hallways were hot and had a foul odor. The room smelled worse. The laminate floor boards were all curled up so that when the floor is mopped, water runs underneath and becomes sour. A towel, sheet and pillow case had hair on them. Both bed covers were worn with loose threads, one bed cover had three holes in it. The lamp by the TV had no knob with which to turn it on or off. The light over the sink did not work. There was no smoke detector, only a place where one had been, with the wires tucked into the wall. The water faucet fixture was loose on the sink. I was not able to take a shower because it did not work. The door did not close all the way on it's own due to an issue with the closure mechanism. We checked in at about 7:00 pm and noticed the building was hot everywhere. I was pleased to notice that it had cooled down by the time we returned. This was absolutely the worst stay I have had at any hotel. I dare anyone in your management team to go to that room and find anything different than I have claimed ( except for maybe the hairs might not be present) .
Stayed 1 night in Jun 2023

4/10 Poor

Charles, Albany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was terrible. Full of mold. Lots of broken fixtures, floor coming up, paint peeling, disgusting place. Staff was absolutely wonderful though.
Stayed 2 nights in May 2023

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
The only thing negative thing is the website says that they severed breakfast. That is not the case, It had all the equipment for breakfast but they did no cooking. That is the only thing misleading.
Stayed 2 nights in May 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean area
Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was courteous and accommodating would definitely stay again
Stayed 1 night in Mar 2023

10/10 Excellent

Sidonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Nikki Patel on 21 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff . Bed could use update .
Stayed 1 night in Feb 2023
Response from Nikki Patel on 21 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marie

4/10 Poor

Eugene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Orange juice machine had a ton of fruit flies in the drink dispenser. The elevator was old and ragged. The 2nd floor always stank of marijuana smoke.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
My 3 day visit in the Hotel
The bed had a sink hole, may need replacing. The heating unit sound like an airplane when it starts up, may need replacing too. No decaf for the continental breakfast but they had a few small packets that you could make in your room The continental breakfast was not very continental, there was coffee, juice, tiny muffins, cold and hot cereal. I would have liked pastries and some sort of breakfast meat. My room was non smoking but not my area where my room was.
Stayed 3 nights in Dec 2022