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Reviews of Hampton Inn & Suites Jackson-Coliseum

2.5 out of 5
Hampton Inn & Suites Jackson-Coliseum
320 Greymont Avenue, Jackson, MS

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old and the lamp didn’t have a shade on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there at the Trade Mart for 2 days conference. The Hampton Inn and Suites were 1.4 miles from the Trade Mart Building and very convenient to go back and forth. I recommend this location to anyone that is visiting the Trade Mart or Coliseum.
Stayed 1 night in May 2024

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property was definitely not like advertised. Besides the lovely lady at check in everything else was absolutely horrible. The whole hotel is in desperate need of a deep cleaning. Dirt was all over the floors, hair was present in the bathroom. The pool was not clean, elevators didn’t work, certain doors did not work. We were in town for an AAU basketball tournament I would have felt more clean sleeping in my car. I wouldn’t let my dog stay here. The workers are the best part of the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Marcaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location love the beds and pillows the most. Hampton inn is our favorite hotel because of the beds
Stayed 1 night in May 2024

6/10 Okay

Margrett

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The front desk attendant, Jennifer was excellent! She patiently assisted me in changing my check in date. The property needs updating, one elevator was out of service. Pillows and towels should be updated.
Stayed 3 nights in May 2024

8/10 Good

William

Stayed 1 night in Apr 2024

2/10 Terrible

swathi

Stayed 1 night in Apr 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean friendly environment
Stayed 1 night in Apr 2024

4/10 Poor

Carolyn, Munford

Disliked: Cleanliness
The floors in the room were filthy. My grandson spilled some water when we first arrived and I used a towel to dry it and the towel was black. I told the staff and she didn’t seem to care, just said she’d tell housekeeping and if she did they never came up to clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Adelia

Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean the room was and quite. Loved the free breakfast. Free coffee and tea all day. We felt safe in this location. Great free parking Friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check-in was ok, but could had been better. The front desk clerk just gave me my keys and that was it. Didn't go over breakfast times, room cleaning schedule, or external dining options or nothing! I'm used to receiving more of a friendlier welcome. Fortunately, throughout my stay, the other clerk was more engaging and friendly. The room was very spacious, but wish there was a charging port by the bed. Overall nice stay, will stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet didn't work on the 7th floor. They moved us to the first floor so we could connect. Phone in our first room didn't work. Coin operated guest laundry machines didn't work. Breakfast wss marginal, slow to replenish empty serving trays. Nice people at desk, but the place is a little run down.
Stayed 2 nights in Apr 2024

8/10 Good

Tanya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024

2/10 Terrible

Katherine

Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, caring, polite and friendly, made me feel at ease being far from home. Breakfast was wonderful and maintained with care.
Stayed 3 nights in Mar 2024

4/10 Poor

Sharat Babu

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
sink is clogged and lot of noise from AC
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous, personable and helpful! The breakfast/lobby area very pleasant and comfortable and our room the same! Breakfast had many tasty options and was well maintained through the morning. Excellent stay!
Stayed 1 night in Mar 2024

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area of town.
Stayed 3 nights in Feb 2024

8/10 Good

Rudolph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite AT&Ts outage the staff worked hard to get people checked-in. Everything was nervy good. Rooms were clean, stay was pleasant and the breakfast was tasty.
Stayed 1 night in Feb 2024

10/10 Excellent

Marc, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible! Could not do enough for you! We stay there every year for the Dixie National. Will be back next year!
Stayed 2 nights in Feb 2024

8/10 Good

T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wa convenient for the MS AG Expo Show.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chakita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great breakfast
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed making waffles in the mornings At the breakfast buffet.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruthie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front staff were amazing, very helpful and friendly. Will defiantly stay there again
Stayed 3 nights in Feb 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
We chose to stay here due to its close proximity to the coliseum. We had a really great stay. We had a suite and it was very clean and spacious. We felt safe and the staff were really friendly. My only complaints are minor. We didn’t have a vent in the bathroom and I wish the shampoo bottle and etc were located in the opposite direction bc I kept bumping into them while showering. Other than those small nuisances, we would definitely stay again when in this area!
Stayed 1 night in Feb 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Phyllis

Stayed 1 night in Feb 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

John R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!
Stayed 1 night in Jan 2024

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, property conditions & facilities
Just an overnight stay. Everything was fine except there was no one at the desk the 3 different times I went there. No bell. No sign why they were away. The rooms were clean.But the beds were too firm for my liking and the sheets were not typical soft hotel sheets. They were stiff and scratchy.
Stayed 1 night in Jan 2024

2/10 Terrible

Amber

Stayed 1 night in Jan 2024

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, room comfort
Museum trip
The loony and breakfast area are well maintained and bright. The room we had was a suite and perfect for 2 adults and busy grandkids. Some of the areas are a little worn and untidy(trash pilled up at the elevator for two days). But the staff are very friendly open and made you feel at home. Plus the site is close to the children's museum complex.
Stayed 1 night in Jan 2024

10/10 Excellent

Chara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Brenda

Stayed 1 night in Dec 2023

10/10 Excellent

Erica, Saltillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFE, clean, and the staff is really nice ....
Stayed 1 night in Dec 2023

10/10 Excellent

Lesner, HIALEAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Aaroh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not comfortable and pillows were not up to par but property was very nice and clean.
Stayed 1 night in Dec 2023

6/10 Okay

Lamarcus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2023