Exterior

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
2239 Hollywood Dr, Jackson, TN

Reviews

5.2
Rating 10 - Excellent. 32 out of 255 reviews" "
Rating 8 - Good. 47 out of 255 reviews" "
Rating 6 - Okay. 33 out of 255 reviews" "
Rating 4 - Poor. 50 out of 255 reviews" "
Rating 2 - Terrible. 93 out of 255 reviews" "

5.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be the best hotel/motel I have ever stayed at for the price. Fantastic in every way. Comfortable bed, great breakfast, clean room, friendly staff, etc. If your in the area definitely stay here.
Stayed 1 night in Feb 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

LINDEN P

Disliked: Cleanliness, amenities, property conditions & facilities
The facet had no hot water and leaked. The floor was very dirty,there were pennies on the floor from previous renter, the bathroom floor was in dismal condition. Even at a cheap rate this place was terrible
Stayed 2 nights in Jan 2024

10/10 Excellent

nycole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs updated... Broken tub and tub surround, several lights did not work. Room was really dirty... Dust covered everywhere, ice covered freezer covered in filthy brown stuff, window so dirty we could barely see our car, floors left our socks black! DO NOT STAY HERE!
Stayed 1 night in Nov 2023

8/10 Good

Rochelle

Liked: Staff & service
Location is good, staff was helpful and accommodating my needs!
Stayed 11 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Whoever did the remodeling, did a very bad job. Shower curtain Rod ready to come out of the wall. Bathtub was painted over. Flooring was not done properly, with tiles not matching up and gaps in between.
Stayed 1 night in Oct 2023

8/10 Good

Calvin

Liked: Staff & service
Ok
Stayed 1 night in Oct 2023

8/10 Good

Linda S.

Travelled with family
Liked: Cleanliness, staff & service
The property is obviously older and well-used. However, it was clean and extremely reasonably priced.
Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Marian

Business traveller
Housekeeping and maintenance are not as they should be. Staff was very helpful but the property left a lot to be desired.
Stayed 1 night in Sep 2023

4/10 Poor

Ida Ann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel I’ve ever stayed in. Should’ve left.
Didn’t have the room I reserved. Non-smoking room smelled overwhelmingly of cigarette smoke. Place was filthy. Dead bugs everywhere. Didn’t ever step my bare foot on the floor. Shower was filthy and floor of shower was cracked and leaking. Sheets were full of cigarette burns. Room was incredibly hot. All the buttons were worn off the AC unit so it took 10 minutes for me to turn it on and then it took all night to cool the room down. I will NEVER come back.
Stayed 1 night in Sep 2023

2/10 Terrible

Kynnedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, roaches, mold
Stayed 6 nights in Aug 2023

8/10 Good

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious! And the bed was comfortable. Breakfast was supposed to be served until 10am, but there was nothing available when I got there at 9am.
Stayed 1 night in Jul 2023

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay waste of money
Terrible worst hotel i been too. They stole my deposit claiming i stole a towel I do not recommend this hotel. They flithy floor is breaking in nasty staff flies everywhere
Stayed 2 nights in Jul 2023

4/10 Poor

Terri

Stayed 1 night in Jul 2023

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Jun 2023

2/10 Terrible

Jeremy

Stayed 1 night in Jun 2023

2/10 Terrible

Jeremy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid!!!
Left without checking in. Place was extremely run-down. Broken down vehicles in parking lot. Strong smell of Marijuana in parking lot. Pool has not seen use in years, was told it was under maintenance. Sketchy looking people hanging around outside and around rooms. Did not feel safe. Garbage everywhere. Pictures on website very misleading. Was denied refund.
Stayed 1 night in Jun 2023

2/10 Terrible

xiaoming

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was absolutely horrible. Black mold hp the walls, water squished up from between the floor tiles when you stepped on them. We were charged a $30 no-smoking deposit, but when we walked into the room, it reeked of cigarette smoke. The "continental breakfast" was literally 1 pack of powdered donuts and old coffee. I mean, you get what you pay for.
Stayed 1 night in Jun 2023

2/10 Terrible

Jacqueline

Stayed 7 nights in Jun 2023

2/10 Terrible

Jacqueline

Stayed 7 nights in May 2023

2/10 Terrible

Frederick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Need more updates stuff
Stayed 2 nights in May 2023

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jacqueline

Stayed 7 nights in May 2023

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
The staff was wonderful but the room was lacking. Only one light in the room worked, there was dirt and hair behind the bathroom door and the mattress wasn’t very comfortable.
Stayed 1 night in May 2023

8/10 Good

nancie

Liked: Cleanliness, staff & service, room comfort
Nice stay
I was visiting Jackson Tn so I could go see Zach Rushing and his crew in Henderson Tn. The hotel is a bit rundown BUT They are in middle of a major renovation. My only major issue was the fact the shower had no Cold water. I let them know when I was leaving and they thanked me. I was only there for one night and it was a very clean and comfortable stay.
Stayed 2 nights in May 2023

2/10 Terrible

Chauncy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had ashes in the room on the counter, and in the drawers when I first got there
Stayed 2 nights in May 2023

2/10 Terrible

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs everywhere
Stayed 12 nights in Apr 2023

8/10 Good

noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new bed. Management quickly addressed anyone being loud at night
Stayed 1 night in Apr 2023

8/10 Good

Jacqueline

Stayed 7 nights in Apr 2023

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
After 6 rooms the mattress apparently had bed bugs. There is a serious issue here. Mattresses laying outside all over the property. I wish i could share pictures. NASTY!!! The floor is rotten upstairs and falling into the first floor. The pictures on here must be from 20 years ago. The pool hasnt had water or been cleaned in 10 years. Its nasty. Looks like a place for hour rental for a paid person. Im sick of people the lie! Do not book ever. Stay in your car before this place

2/10 Terrible

Christina

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The door did not close all the way. There was a gap in the outside door that you could clearly see through to the outside. The area was not safe. I left without staying.
Stayed 10 nights in Mar 2023

8/10 Good

Antwaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Timothy

Disliked: Cleanliness, staff & service
Only thing I noticed was that there was occasionally a roach or two. Other than that it was pretty clean.
Stayed 1 night in Mar 2023

8/10 Good

Terrica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Tammy

Travelled with partner
Liked: Staff & service
Room was comfortable but not thoroughly clean.
Stayed 2 nights in Mar 2023

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness
Looks like a bunch of permanent people staying there. Definitely run down.
Stayed 1 night in Feb 2023

2/10 Terrible

Brent

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely rude my wife and I had to change rooms 3 times because of cockroaches and bed bugs. This is the epitome of a crack motel. I highly recommend staying away from this place. Hands down most disgusting hotel I've ever stayed at.
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
Bathroom was in desperate need of repair. Had damaged floor boards, and holes in the wall. Low price and I see why did not stay a while night
Stayed 1 night in Feb 2023

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, amenities
The man at the front counter was friendly and made us stand at counter so he could spray the room down with Febreeze.The room needed to be cleaned,the bathroom had been used prior to our coming into the room.Property wasn't ran down,just needed some minor upgrades.Free Breakfast was old bananas and cereal.I guess better than nothing.
Stayed 1 night in Feb 2023

2/10 Terrible

Vivian

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was horrible. The floor was crackling when you walked on it. Paint peeling off the wall. I am a travel nurse and I had my grand children with me. This place is not safe. I did not stay in the rooms that I had booked. They lied and said I stayed in the room for over an hour. They would not refund my money. The only good thing was the receptionist. She was very polite and professional. Don't waste your time staying here.
Stayed 1 night in Feb 2023

2/10 Terrible

johnny

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dirty
Stayed 1 night in Feb 2023

2/10 Terrible

Jerry

Disliked: Staff & service, amenities, property conditions & facilities
Before receiving room key, required to sign a waiver of Expedia discount. This was absolutely the worst accommodation I have found, no light over the only mirror, damage to doors, and furniture unacceptable to any Goodwill.