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Reviews of Hotel And Spa Real Jaca

4 out of 5
Hotel And Spa Real Jaca
Calle de las Membrilleras, 7, Jaca, Huesca

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 97 reviews" "
Rating 8 - Good. 40 out of 97 reviews" "
Rating 6 - Okay. 11 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Short stay, but well location!
Stayed 1 night in Sep 2023

6/10 Okay

Soledad, Chicago

Liked: Cleanliness
Air conditioning barely worked. We switched rooms and it still barely worked. When I asked if someone to take a look at it they said there was noone.
Stayed 1 night in Aug 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Only a short walk to the old town, very quiet, comfortable beds.
Stayed 2 nights in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
Hotel was spotless and convenient for town. Room basic but adequate. All staff very friendly, not much English spoken.
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
After staying on 4 previous occasions (with Dog in tow), without countering any problems, I was shocked to discover on this visit that the hotel policy had changed and dogs were no longer welcome, therefore the dog had to spend the night in the car. Not a great start to our holiday.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Night stopover
Very comfortable stopover in Aragon

6/10 Okay

a traveler, US

Disliked: Cleanliness, room comfort
let down
rooms left a lot to be desired as did rest of hotel. did have a good location, but rooms were very outdated and linens were either very old or not well cleaned. staff was friendly, but not what i expected

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Fred, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Steps away from the center
This hotel is located in a residential street. But Jaca is a small town and you can easily walk anywhere. You will find plenty of free street parking here as well. In the center of town there is much harder to find a place to park in the narrow streets. I would compare this to a Comfort Inn or similar with small double bed(s). The price is right.

10/10 Excellent

Rufino

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno estuvo genial
Stayed 1 night in Mar 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hemos estado 1 noche en temporada baja y hemos disfrutado del spa, la cafetería y el buffet del desayuno. Todo ha estado muy bien, pero para ser un hotel de 4 estrellas creo que deben cuidar algunos detalles un poco más, como el extractor del baño, que no funcionaba; la puerta, que tenía marcas como de haber sido forzada, baldosas rotas en el restaurante, 1 único ascensor, los amenities del baño... El spa está genial y las instalaciones funcionan perfectamente.
Stayed 1 night in Feb 2024

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔できれいな部屋 スタッフの対応も非常に良かった
Stayed 2 nights in Jan 2024

8/10 Good

RUBEN

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación. Amabilidad del personal y limpieza
Stayed 3 nights in Sep 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona ubicazione, prossimo al centro.
Hotel da cui camminando si può raggiungere facilmente il centro in pochi minuti. La stanza ed il bagno sono comodi e in buone condizioni. La colazione a buffet è ben assortita e i prodotti di buona qualità. Esiste un garage anche se il numero di posti è ridotto. Parcheggiare nelle immediatezze del hotel non è un problema. In un hotel da quattro stelle ci si aspetterebbe di trovarlo dotato di una cassaforte nella camera che invece manca.
Stayed 2 nights in Jun 2023

10/10 Excellent

vanesa

Stayed 1 night in May 2023

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service
Me gusto todo Ninguna queja
Stayed 1 night in May 2023

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Una habitación que esta muy bien.La cama comodísima.Muy buen personal.
Stayed 2 nights in Apr 2023

10/10 Excellent

Benito

Stayed 1 night in Feb 2023

8/10 Good

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento en ubicación tranquila, con habitaciones acogedoras y un personal excelente.

8/10 Good

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Asun

Stayed 1 night in Nov 2022

8/10 Good

Aureli

Travelled with partner
Liked: Cleanliness
Nos gustó habitación amplia e instalaciones y el colchón. No nos gustó q entrase olor d las cocinas a la habitación y q la WiFi no funcionase
Stayed 5 nights in Sep 2022

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end tranquille
Stayed 1 night in Jul 2022

10/10 Excellent

Silvio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Nicolas

Liked: Staff & service
Buena recepcion
Stayed 1 night in Jun 2022

8/10 Good

Maria Iciar

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fresquito al entrar
Muy bien la estancia salvo que la calefacción de la habitación estaba apagada cuando llegamos y hacía frío en la habitación
Stayed 1 night in Jan 2022

10/10 Excellent

Ivan

Stayed 1 night in Dec 2021

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2021

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima stadshotel met zeer vriendelijk personeel.
Hotel met heel gezellig personeel. Binnenkomst is schoon en gezellig. De kamers zijn prima. De badkers zijn schoon. Het douchen in het bad is zeer glad. Kans op uitglijden is zeker aanwezig. Een antislip mat is zeker gewenst. Goede gezellige loungeruimte. het restaurant was prima eten en ook het ontbijt was heerlijk. Het matras van het bed was aan de harde kant. Een topdek er over zou niet verkeerd zijn. Wij hebben ons twee nachten prima vermaakt.
Stayed 2 nights in Oct 2021

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
A las afueras del casco antiguo pero a 5 minutos andando subiendo una cuestecita. La habitación que nos asignaron era muy pequeña... se hacía incómodo para dejar las maletas. Limpio y desayuno correcto.
Stayed 1 night in Oct 2021

8/10 Good

Trinidad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Camas duras
Muy bien. Perohay un tema importante a comentar y es que los colchones - camas demasiado dura. No hemos podido dormir bien.
Stayed 1 night in Oct 2021

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Francesc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien equipado habitaciones con cama muy buena y bien salvo por la falta de caja fuerte. Precio excesivo para la oferta Spa muy bien equipado y agradable
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en zona tranquila y cerca del casco antiguo y de la zona de bares subiendo unas escaleras, ubicación estupenda y todo en general bien, por decir algo negativo no hay zumo de naranja en el desayuno.
Stayed 1 night in Aug 2021

6/10 Okay

Miguel

Bien
Stayed 1 night in Jul 2021

6/10 Okay

LORENZO

Liked: Staff & service
Disliked: Cleanliness, room comfort
Esperaba más.
Esperaba más. Un hotel de cuatro estrellas en el que, en cinco días, no funciona la puerta del garaje y te sacan a otro externo, las toallas de ducha te dejan una para dos personas, la cama da la sensación de hecha con prisa y el colchón es una lápida imposible de soportar......no se corresponde ni con cuatro estrellas, ni con el nombre de "real"....... Esperaba más!!
Stayed 5 nights in Jul 2021

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corta y breve dos veces buena.............
Stayed 1 night in Jun 2021

8/10 Good

M. Inmaculada

Stayed 1 night in Sep 2020