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Sur Hotel Sultanahmet

Luxury hotel connected to the convention centre in Istanbul City Center with 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sur Hotel Sultanahmet

Photo gallery for Sur Hotel Sultanahmet

Restaurant
Deluxe Triple Apart with Balcony Annexe | View from room
Front of property
Deluxe Apart Sea View with Balcony Annexe
Land view from property

Overview of Sur Hotel Sultanahmet

VIP Access
Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Kücükayasofya Cad Mustafapasa Sok No:3, Sultanahmet, Istanbul, Istanbul, 34122
  • Popular LocationSultanahmet Square4 min walk
  • Popular LocationBlue Mosque4 min walk
  • Popular LocationHagia Sophia9 min walk
  • AirportIstanbul (IST)51 min drive
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Room options

View all photos for Standard Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Apart Annexe

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Triple Apart Annexe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Apart with Balcony Annexe

Deluxe Triple Apart with Balcony Annexe

Deluxe Triple Apart with Balcony Annexe

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Sea View

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Triple Room, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View | View from room

Family Suite, Sea View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, in-room safe

Economy Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Family Apart Annexe

Deluxe Family Apart Annexe

Deluxe Family Apart Annexe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Family Apart Annexe

Egyptian cotton sheets, premium bedding, in-room safe

Comfort Family Apart Annexe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double or Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Eco-friendly toiletries
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Apart Sea View with Balcony Annexe

Deluxe Apart Sea View with Balcony Annexe

Deluxe Apart Sea View with Balcony Annexe

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Premium bedding
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Family Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Family Apart with Sea View Annexe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Triple Apart with Sea View Annexe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Premium bedding
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property
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Restaurant
Air conditioning
8.4 out of 10, Very good, (1001)
The price is NZ$117
per night
13 May - 14 May
Lalinn Hotel

About the area

Istanbul

Located on the waterfront, Sur Hotel Sultanahmet is in Istanbul City Center neighbourhood and is connected to a shopping centre. Hagia Sophia and Topkapi Palace are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Egyptian Bazaar. Pierre Loti Tepesi and Vialand Tema Park are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours and other activities like whale watching.
Visit our Istanbul travel guideOpens in a new window

What's nearby

  • Sultanahmet Square - 4 min walk
  • Blue Mosque - 4 min walk
  • Hagia Sophia - 9 min walk
  • Grand Bazaar - 14 min walk
  • Topkapi Palace - 3 min drive

Getting around

  • Istanbul Cankurtaran Station - 9 min walk
  • Sultanahmet Station - 9 min walk
  • Sabiha Gokcen International Airport (SAW) - 57 min drive

Restaurants

  • Dervish Cafe & Restaurant - 3 min walk
  • Marbella Cafe Restaurant - 5 min walk
  • Tamara Restaurant - 2 min walk
  • Şerbethane - 3 min walk
  • Sunrise Pub Restaurant - 2 min walk

About this property

Sur Hotel Sultanahmet

Luxury hotel near Blue Mosque
Near Hagia Sophia and Grand Bazaar, Sur Hotel Sultanahmet provides a free daily manager's reception, a terrace and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and multilingual staff
  • A 24-hour front desk, a porter/bellboy and a front desk safe
Room features
All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Eco-friendly toiletries, showers and hairdryers
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and childcare services

Languages

Arabic, Azerbaijani, English, Farsi, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM–10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Building
  • Built in 1890
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Uncovered self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sur
Hotel Sur Istanbul
Istanbul Hotel Sur
Istanbul Sur
Istanbul Sur Hotel
Sur Hotel Istanbul
Sur Hotel Sultanahmet
Sur Sultanahmet
Sur Hotel Sultanahmet Hotel
Sur Hotel Sultanahmet Istanbul
Sur Hotel Sultanahmet Hotel Istanbul

Frequently asked questions

Is Sur Hotel Sultanahmet pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sur Hotel Sultanahmet?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Sur Hotel Sultanahmet on 29 Apr 2024 start from NZ$126.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sur Hotel Sultanahmet?

Self-parking is available for EUR 15 per day.

What time is check-in at Sur Hotel Sultanahmet?

Check-in start time: 1 PM; check-in end time: midnight.

What time is check-out at Sur Hotel Sultanahmet?

Checkout is at 11:30 AM. Late checkout is available for EUR 10 (subject to availability).

Does Sur Hotel Sultanahmet provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Sur Hotel Sultanahmet located?

Located in Istanbul City Center, this luxury hotel is within a 5-minute walk of Sultanahmet Square and Blue Mosque. Hagia Sophia and Bosphorus are also within 10 minutes. Sultanahmet Station is 9 minutes by foot and Cemberlitas Station is 10 minutes.

Sur Hotel Sultanahmet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 179 reviews" "
Rating 8 - Good. 62 out of 179 reviews" "
Rating 6 - Okay. 25 out of 179 reviews" "
Rating 4 - Poor. 8 out of 179 reviews" "
Rating 2 - Terrible. 21 out of 179 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, near the hagia Sophia and blue mosque. It's clean, close to the sultanahmet square and the staff is really friendly.

2/10 Terrible

Muska

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
***Mold and Bed Bug Alert*** During our month-long honeymoon, we stayed at three hotels in Dubai and four hotels in Turkey (Antalya, Cappadocia, and Istanbul). Unfortunately, our experience at the Sur Hotel was nothing short of a disaster. We had chosen this hotel solely for its location. Upon arrival, we noticed several concerning issues. The hotel's ceilings were covered in mold, which posed a significant health hazard. Additionally, cabinet doors were broken, and we encountered bed bugs in our room. Since it was late at night when we checked in, changing hotels immediately wasn't possible. My wife started experiencing difficulty breathing and severe coughing during the night. The following morning, I attempted to cancel our nine-night booking early due to the unacceptable conditions. However, the owner or manager refused any refunds and simply told us, "Take it or leave it with no refunds," adding, "Do whatever you guys want to do. I don't care." We intend to contact the booking website and our credit card company for assistance, but we strongly advise others to steer clear of this hotel for the sake of their health and safety. It was undoubtedly the worst night of our honeymoon. I'm not typically one to write reviews, as I'm an easy-going person, but this experience was beyond anything I could have imagined. If I could give a negative rating, it would be -100. Please, do not stay at this hotel.
Stayed 9 nights in Sep 2023

10/10 Excellent

Vedat

Stayed 2 nights in Sep 2023

6/10 Okay

Nazneen

Travelled with family
Liked: Property conditions & facilities, room comfort
Family suite feedback
Helpful staff. Convenient location close to attractions. Perfect if you’re going to be out most of the day.
Stayed 3 nights in Aug 2023

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 2 nights in Jun 2023

8/10 Good

Ryszard

Stayed 4 nights in Jun 2023

6/10 Okay

Mohammedhanif Ahmed

Stayed 12 nights in May 2023

10/10 Excellent

Wanda

Stayed 3 nights in May 2023

8/10 Good

Vanessa

Stayed 11 nights in Apr 2023

2/10 Terrible

SEMIH

Stayed 1 night in Feb 2023