Exterior

Reviews of Residence Inn by Marriott Indianapolis Downtown on the Canal

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 551 reviews" "
Rating 8 - Good. 146 out of 551 reviews" "
Rating 6 - Okay. 63 out of 551 reviews" "
Rating 4 - Poor. 32 out of 551 reviews" "
Rating 2 - Terrible. 19 out of 551 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was above and beyond great
Stayed 2 nights in Mar 2024
Response from Customer Service on 21 May 2024
Curtis, the team at Residence Inn by Marriott Indianapolis Downtown on the Canal is delighted to hear you had such a positive experience. They always strive to exceed guest expectations and are thrilled you felt well taken care of. We're looking forward to welcoming you back.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 18 May 2024
Michael, thank you for your perfect rating! The team at Residence Inn by Marriott Indianapolis Downtown on the Canal is thrilled to know you had an excellent experience. We look forward to welcoming you back soon!

4/10 Poor

Mackenzie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
room wasn’t ready on time. waited 1 hour 30 minutes
Stayed 1 night in May 2024
Response from Customer Service on 6 May 2024
Mackenzie,We empathize with your situation about the delay in getting your room ready. It's never our intention to make our guests wait longer than necessary. We've taken note of this and will work to ensure better coordination timings in the future. We hope you will give us another chance to provide you with an improved experience.

10/10 Excellent

Nami, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 7 May 2024
Nami, thank you for staying at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're thrilled you had a delightful stay. Our team looks forward to welcoming you back on your next visit. Safe travels!

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Kyle, it's a pleasure to read your succinct and positive review! Our team at Residence Inn by Marriott Indianapolis Downtown on the Canal is thrilled to know your stay was perfect. We appreciate you choosing our hotel and we hope to welcome you back in the future!

6/10 Okay

Alexis

Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Thank you for taking the time to submit this feedback, Alexis.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

6/10 Okay

Seng Yong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
like proximity to canel. dont like carpet looks so dirty charge $30 for overnight parking .
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Apr 2024
Seng Yong, it's great to know you appreciated the convenient location of the hotel. We're sorry to hear about your concerns regarding the cleanliness and parking fee. We aim to provide a satisfactory experience in every aspect of our guests' stay and we'll certainly share your feedback with the appropriate teams. We hope for another opportunity to impress you in the future.

10/10 Excellent

Up in ur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
We're so glad to hear you had a splendid stay at Residence Inn by Marriott Indianapolis Downtown on the Canal! Your high rating truly speaks volumes about your experience. We hope to have the chance to welcome you back in the future!

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 20 Mar 2024
Casey, thank you for your top rating on Expedia! We're delighted to read of your experience at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Your positive rating is of immense value to us as it helps reassure prospective guests about our services and facilities. We're looking forward to welcoming you back on your next stay. Safe travels!

10/10 Excellent

Kimberlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property in a beautiful area. Convenient walk to Lucas Oil Stadium and all the restaurants and entertainments between was perfect. The facility was fully booked both Friday and Saturday nights yet they were able to get us checked in early and the multiple staff members were over the top helpful and kind. Will definitely choose this spot next time in town Thank You
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Kimberlee, it's fantastic to hear how much you appreciated your stay at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're glad that our strategic location and the dedicated assistance provided by our team members added extra value to your experience. It's wonderful to know that you're already planning your return! We eagerly anticipate your next visit.

6/10 Okay

Janell

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bed mattress wasn’t comfortable and the bathroom tub nozzle was loose. Breakfast was great and the it was quiet on our floor. Staff was always friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Janell, it's good to hear you enjoyed your breakfast and appreciated the tranquility of your floor, as well as the friendliness and helpfulness of our team members. We're sorry to hear about the experience you had with your room's bed and the issues with the bathroom facilities. At the Residence Inn by Marriott Indianapolis Downtown on the Canal, we are always seeking to improve the stay experience for our guests and will take your feedback to heart. We hope to get the chance to provide you with a better experience in the future.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only gripe is they charge you $30 for parking. They are a little on the high side too.
Stayed 1 night in Mar 2024
Response from Customer Service on 9 Mar 2024
William, we appreciate your constructive feedback about your recent stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Acknowledging your concerns, parking rates are competitive for our prime downtown location and aim to ensure the best for our valued guests. Please know that we'll share your thoughts with our team members for review. Thank you once again, and we hope to welcome you back in the future.

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
Brittany, we're thrilled to hear you had a pleasant stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Thank you for taking the time to leave a review, and we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Jeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heather checked us in and she was wonderful!
Stayed 1 night in Feb 2024
Response from Customer Service on 7 Feb 2024
Jeri, it's fantastic to hear your check-in experience at Residence Inn by Marriott Indianapolis Downtown on the Canal was highlighted by our supportive team member, Heather. We pride ourselves on offering a smooth and enjoyable process to each guest, and we're pleased you appreciated our efforts. Thank you for your marvelous feedback!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in gentleman was excellent. Polite and very accommodating. Able to change rooms without any delay
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Feb 2024
Kathleen, it's wonderful to hear that you had a positive experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're delighted to know that our helpful team member could accommodate your room change promptly. We sincerely appreciate your kind words. Looking forward to welcoming you back on your next visit.

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only problem i had with the stay was the condition of the sofa bed. It was so poor my grand had a terrible back ache after sleeping on it.
Stayed 1 night in Jan 2024
Response from Customer Service on 30 Jan 2024
Mary, thank you for your feedback. We're sorry to hear about the discomfort experienced due to the sofa bed. We continually strive to improve our guests' experience and your comments provide valuable insights to identify areas we can focus on. We hope that, despite these issues, we can welcome you back for a more positive stay next time.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
This was a nice and clean hotel. The location was close to the IN government center which is where we had to do business.
Stayed 1 night in Jan 2024
Response from Customer Service on 27 Jan 2024
Amy, thank you for your excellent review! We're overjoyed to hear you found the Residence Inn by Marriott Indianapolis Downtown on the Canal to be well-tidy and conveniently located for your business needs. We look forward to the pleasure of welcoming you back in the future.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 20 Jan 2024
Vicki, it's wonderful to hear you had such a positive experience at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Your top rating serves as a testament to our dedication to guest satisfaction. We hope to host you again in the future for another great stay.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. Excellent rooms, has everything we need, very reasonable, immaculate, polite professional staff. I will continue to use this as my home away from home when I visit Indianapolis.
Stayed 2 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Darlene, it's wonderful to hear you consider Residence Inn by Marriott Indianapolis Downtown on the Canal as your home away from home. We're pleased our well-appointed rooms, cleanliness, and professional team members met all your requirements. Your continued patronage is deeply appreciated and we're thrilled to welcome you back on your next visit to Indianapolis.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and able to offer a room upgrade since it was available that night. Very convenient to get to and from and in a safe neighborhood.
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Randy, thank you for this exceptional feedback. We're thrilled to hear that our team members at Residence Inn by Marriott Indianapolis Downtown on the Canal were able to help upgrade your room and that you found our location pleasantly accessible. We're also glad our hotel's environment fostered a sense of safety for you. We hope to serve you again in the future.

10/10 Excellent

Shoua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious, nicely updated and very comfortable. I don’t know why I haven’t been staying at the Residence Inn all these years. We enjoyed the breakfast, it was pleasant.
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Shoua, it's fantastic to hear that you enjoyed your time at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're thrilled that our sizeable and contemporary rooms provided comfort during your stay and that our breakfast left a positive impression. We're looking forward to hopefully welcoming you back soon, for more unforgettable stays.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 9 Jan 2024
Thank you for the great rating, Brandon!It's excellent you enjoyed your time at Residence Inn by Marriott Indianapolis Downtown on the Canal so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Dennis, it's wonderful to hear that you had a pleasant experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Breakfast buffet was very good. Good selection. Front desk staff was very friendly and courteous. A bit of a walk for restaurants and shopping, but area was nice area to walk.
Response from Customer Service on 13 Jan 2024
Deborah, it's wonderful to hear that you appreciated the prime location and quality breakfast at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're glad our front desk team members were able to provide excellent service to brighten your stay. We agree, the local area provides a lovely backdrop for a leisurely stroll. We thank you for your feedback and look forward to the opportunity to serve you again in the future.

10/10 Excellent

Charlotte

Stayed 2 nights in Dec 2023
Response from Customer Service on 1 Feb 2024
Charlotte, thanks for taking the time to rate Residence Inn by Marriott Indianapolis Downtown on the Canal. We're pleased to see your top marks and hope your stay with us was comfortable and enjoyable. We hope to welcome you back in the future for another exceptional visit. Safe travels onwards!

10/10 Excellent

Kwanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. My checkin was quick and easy. Ill def stay again in a few weeks
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Kwanna, thank you so much for choosing to stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're absolutely delighted to hear that our team members contributed to a seamless check-in experience and that our hospitality shone through. Your plan to return is the greatest compliment we could receive. We anticipate your next visit with excitement!

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Rochelle, it's great to hear you had a wonderful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal! We appreciate you taking the time to leave a rating on Expedia. Looking forward to your return visit - safe travels until then!

2/10 Terrible

Stephen

Be aware of violence in Indy
Upon arrival at 9:00 pm witnessed a gunshot in the parking lot among arguing individuals. We returned to the car and left. Unfortunately this is Indianapolis today! Terrible Mayor and Police leadership. Gun violence is all over Indy now. BTW I am a lifelong member of the NRA. It's not the gun that makes the choice.
Stayed 1 night in Dec 2023

6/10 Okay

Stephen

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
$30 for parking. Description says “parking available”. If you’re going to have to pay for parking it should be included in the price or description. Not something that gets rammed up your a after it’s too late to do anything about it.
Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
Stephen, we value your input and we understand that the parking fee was not expected. Our aim is to be as transparent as possible in our pricing, which is why we mention that parking is available. We sincerely apologize if this was not abundantly clear during your booking process. We assure you that we have taken your feedback into consideration for the improvement of our guest experiences. Thank you for taking the time to share your thoughts.

10/10 Excellent

SHIRLEY, LAKE IN THE HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet & comfy! Decent breakfast too! Will def be back 😉
Stayed 1 night in Dec 2023
Response from Customer Service on 19 Dec 2023
Shirley, thank you for sharing your delightful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're thrilled that you found our environment serene, spotless and secure, and enjoyed our hearty morning meal. It's great to know you're planning to return, and we're eager to welcome you back.

2/10 Terrible

Kyleigh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking. No hot tub. Room smelled like mold.
Stayed 1 night in Dec 2023
Response from Customer Service on 19 Dec 2023
Kyleigh, it seems like you had some disappointments during your stay. We're sorry to hear that parking costs caught you by surprise and your experience with the room wasn't up to what you anticipated, notably the issue with the smell. We strive to maintain a fresh and welcoming environment for our guests. Though we lack a hot tub, we're continuously seeking ways to improve and adapt to meet guest expectations. We hope to have the opportunity to turn your experience around should you choose to stay with us again.

4/10 Poor

Chris, Wisbech

Stayed 4 nights in Dec 2023
Response from Customer Service on 31 Dec 2023
We appreciate you sharing your concerns with us, Chris.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite rooms. Nice property. Private parking was easy and convenient
Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov 2023
Jennifer, it's wonderful to hear that you appreciated the spacious suites at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're pleased that you enjoyed our well-maintained property and found the private parking convenient. Thank you for choosing our hotel, and we hope to welcome you back in the near future.

8/10 Good

Ajaykumar, Lubbock

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Thank you for the 4-star rating, Ajaykumar!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn by Marriott Indianapolis Downtown on the Canal. Thank you again for sharing!

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice area, restaurants and shopping close, great staff !
Stayed 2 nights in Nov 2023
Response from Customer Service on 20 Nov 2023
Violet, thank you for your wonderful remarks about Residence Inn by Marriott Indianapolis Downtown on the Canal. We're delighted to hear you appreciated the comfort, the local area, and close proximity of shopping and dining options. Our team members also appreciate your recognition for their hard work. We look forward to providing you with another fantastic stay when you next visit Indianapolis.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 27 Oct 2023
Oscar, it's wonderful to hear you had a satisfactory stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We appreciate your rating and hope to have the pleasure of welcoming you back for an even better experience next time.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 23 Oct 2023
Thanks for the amazing rating, Susan!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn by Marriott Indianapolis Downtown on the Canal!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility around the area was very nice due to the Lime Scooters, very fun way to explore everything around the hotel and downtown.
Stayed 2 nights in Oct 2023
Response from Customer Service on 16 Oct 2023
Emily, it's great to learn that your experience in and around Residence Inn by Marriott Indianapolis Downtown on the Canal was enjoyable! We're glad you found the Lime Scooters an entertaining way to see the sights. Please do come back soon for another enriching visit.

10/10 Excellent

Selena

Stayed 2 nights in Oct 2023
Response from Customer Service on 30 Oct 2023
Thank you for the excellent rating, Selena!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn by Marriott Indianapolis Downtown on the Canal! We look forward to hosting you again soon.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unable to check in
It took almost 2 hours to check in. Waiting in their lounge area for that time is ridiculous. We also did not have sufficient time then to get ready for our event.
Stayed 1 night in Oct 2023
Response from Customer Service on 28 Oct 2023
Sandra, thank you for taking the time to share your experience. We regret to hear that you encountered a delay during check-in that impacted your schedule. We aim to offer streamlined experiences and we'll certainly take your feedback into account. Your continued satisfaction is important to us, and we hope you'll consider giving us another opportunity to serve you better in the future.

10/10 Excellent

Cristina, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly..convenient location..very clean and the suite was right what we needed
Stayed 3 nights in Oct 2023
Response from Customer Service on 10 Oct 2023
Cristina, we're thrilled you enjoyed your stay at Residence Inn by Marriott Indianapolis Downtown on the Canal. It's wonderful to hear praises about our friendly team at the front desk, the convenience of our location, and the cleanliness of your space. Your positive experience in our well-suited suite brings us immense joy. We eagerly await your return for another enjoyable stay.

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Customer Service on 28 Oct 2023
Kimberly, thank you for your high rating of the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're elated to know our hotel met your expectations and hope to have the pleasure of welcoming you back for another impeccable stay soon.

8/10 Good

Randolph J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t too happy to pay for parking. Otherwise very spacious clean room. Nice location on the Canal, nice walk. Very friendly staff
Stayed 2 nights in Sep 2023
Response from Customer Service on 27 Sept 2023
Randolph, thank you for sharing your thoughts. We're delighted to hear you found our rooms spacious and spotless and enjoyed our canal-side location. We understand the parking charge may not be ideal for everyone, but it helps maintain a secure and accessible environment for all our guests. We're delighted that our friendly team members enhanced your stay. We hope to welcome you back at the Residence Inn by Marriott Indianapolis Downtown on the Canal in the future.

10/10 Excellent

Erika, Brazil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 4 nights in Sep 2023
Response from Customer Service on 25 Sept 2023
Thank you for leaving us this fabulous review, Erika!We're so glad you had such an enjoyable time with us at Residence Inn by Marriott Indianapolis Downtown on the Canal! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!

10/10 Excellent

Sa'Ra

Liked: Cleanliness, staff & service, property conditions & facilities
clean, room was very nice and view of the canal was even better!
Stayed 1 night in Sep 2023
Response from Customer Service on 19 Sept 2023
Sa'Ra, thank you for your insightful review. We're thrilled to hear that you enjoyed the impeccable cleanliness, comfort, and exceptional views at Residence Inn by Marriott Indianapolis Downtown on the Canal. Your praise encourages our team to deliver even better services. We can't wait to welcome you back in the future for another enjoyable stay.

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windows allow all of the outside sounds in. Very noisy.
Stayed 1 night in Sep 2023
Response from Customer Service on 18 Sept 2023
Eric, thank you for your feedback. We're disheartened to hear about your experience with outside noise during your stay. Ensuring a tranquil atmosphere is of topmost priority for us, so we pay close attention to all feedback regarding noise levels. Your comments will help guide our continuous improvement efforts. Thank you once more for your input.

10/10 Excellent

Mary G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Service on 18 Sept 2023
Thank you for the fantastic rating, Mary!It's outstanding you had such a wonderful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Good

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City view was best. A lot of people on canal at night.
Stayed 1 night in Sep 2023

8/10 Good

JANAK

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Response from Customer Service on 10 Sept 2023
Thank you for leaving us this wonderful review, Janak!We're thrilled your time at Residence Inn by Marriott Indianapolis Downtown on the Canal was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

8/10 Good

Rick, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very walkable to canal area.
Stayed 1 night in Aug 2023
Response from Customer Service on 1 Sept 2023
Thank you for taking the time to leave this fantastic review, Rick!We're happy to hear you had such a wonderful experience with us at Residence Inn by Marriott Indianapolis Downtown on the Canal and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!