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Crowne Plaza Indianapolis-Dwtn-Union Stn
3.5 star property

Hotel with 2 restaurants, walk to Lucas Oil Stadium
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Indianapolis-Dwtn-Union Stn

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Indoor pool, pool loungers
Point of interest
Suite, 2 Double Beds (Train Car)
Reception

Overview of Crowne Plaza Indianapolis-Dwtn-Union Stn

8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

123 W Louisiana St, Indianapolis, IN, 46225
  • Popular LocationIndianapolis Station2 min walk
  • Popular LocationIndiana Convention Center3 min walk
  • Popular LocationCanal Station8 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive
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Room options

Standard Room, 1 King Bed, Accessible (Communication)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (Train Car)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Train Car)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Indianapolis

Crowne Plaza Indianapolis-Dwtn-Union Stn is located in Downtown Indianapolis, a neighbourhood in Indianapolis, and is near a train station. Fashion Mall at Keystone is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Check out an event or a game at Lucas Oil Stadium, and consider making time for Indiana State Fairgrounds, a top attraction not to be missed.

What's nearby

  • Indiana Convention Center - 3 min walk
  • Circle Center Mall - 3 min walk
  • Lucas Oil Stadium - 4 min walk
  • Gainbridge Fieldhouse - 9 min walk
  • Indianapolis Zoo - 5 min drive

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 8 min drive
  • Indianapolis International Airport (IND) - 18 min drive

Restaurants

  • Brothers Bar & Grill - 5 min walk
  • Harry & Izzy's - 3 min walk
  • Slippery Noodle Inn - 4 min walk
  • White Castle - 4 min walk
  • The Old Spaghetti Factory - 4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel near Indiana Convention Center
Near Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn provides dry cleaning/laundry services, a bar and a 24-hour gym. Enjoy American cuisine and more at the two on-site restaurants. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, free newspapers and a gift shop
  • 22 meeting rooms, a 24-hour front desk and tour/ticket information
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 273 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, video game consoles and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–11 AM for a fee: USD 5–15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn on 20 Apr 2024 start from NZ$272.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Valet parking is available for USD 45 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Checkout is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 93 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with family
Liked: Staff & service
Pretty cool that they have actual trains inside the station
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was ridiculous. You do not get any assistance with your bags unless you choose to valet. When I came in there was a lady at the desk, yet I stood there for 10 minutes before finally asking for help to check in. As soon as I was given my keys for my room, I was notified that I had just been charged for my stay, even though they said I wouldn't be charged until checkout. The room was dirty. There were drips of liquid down the bathroom sink cabinet, the tub was brown, the drop ceiling was missing and our nightstand had white spillage all down the front and sides. The indoor pool was so uncomfortably cold, that I didn't even get in. My kids got out after 5 minutes, and I watched every family come and go almost immediately. We got out of the pool, only to find a pile of dirty towels on the ground and zero clean ones. We ended up having to pay to go somewhere else for our kids to swim in the evenings.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome we stayed in a train car i would recommend this to anyone. We will stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Always fun to stay in the train cars and super cool hotel. However they no longer do room service, in fact, none of the restaurants were even opened and the parking garage across the street has been demolished which means you have to valet at $50 a night
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying in a train car. Marcia at the front desk made our check-in easy and enjoyable.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the train car for our anniversary was really nice everyone was very nice would go back again
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Matthew

Travelled with partner
Disliked: Staff & service
Initially was given the a key that didn’t work along with multiple other guests checking in at that time. We also had to go back to the front desk and talk to multiple employees to finally get our breakfast vouchers which they initially said was not included.