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Reviews of Marcopolo Suites Iguazu

3 out of 5
Marcopolo Suites Iguazu
Ruta 12 Km 3,50 - Puerto Iguazu, Puerto Iguazú, Misiones

Reviews

6.6
Rating 10 - Excellent. 40 out of 305 reviews" "
Rating 8 - Good. 103 out of 305 reviews" "
Rating 6 - Okay. 85 out of 305 reviews" "
Rating 4 - Poor. 46 out of 305 reviews" "
Rating 2 - Terrible. 31 out of 305 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rodolfo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and close to the center of the city.
Stayed 1 night in Apr 2024

4/10 Poor

Anthony

Stayed 2 nights in Mar 2024

8/10 Good

Heather

Disliked: Property conditions & facilities
The hotel was acceptable. Staff was very helpful and kind. But the condition of the facilities was poor.
Stayed 3 nights in Jul 2023

8/10 Good

Jose

Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel.
The hotel is nice enough, the restaurant was good too with a decent range and reasonably priced. The pool area was in good condition and enjoyable and the staff friendly and helpful, though not scared of asking for a tip. Only real gripe is the airconditioner sounded like a jet engine.
Stayed 2 nights in Mar 2022

8/10 Good

Eric

Liked: Cleanliness, staff & service
A/C was loud, lots of mosquitos in the rooms
Stayed 1 night in Jan 2022

6/10 Okay

Cristiano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
fair price
good staff at in restaurant, but hotel conditions are out of date, old, dirty
Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
They could not find our reservation and had no room available for us. After mid-night, they sent us to nearby old hotels with bugs in room, noisy window AC, stinky room air, etc.
Stayed 2 nights in Dec 2018

10/10 Excellent

Minda, Charlotte, NC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good. Very nice pool area. The only issue is that there is no air con in rooms.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
For one night
Nice place for a short stay.
Stayed 1 night in Dec 2018

8/10 Good

Roeland, Antwerp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close enough to Puerto Iguazu to make short trips and easy to get to the cataratas. Good organized to help to get whatever one needs. Swimming pool is excellent. The restaurant could be a reason in itself to stay in this hotel. Very, very nice dishes of local fish!!! And one can get a very nice meal at any time of the day. Wifi everywhere, also at the swimming pool. The air conditioning, rather loud and noisy, should be updated though.
Stayed 2 nights in Nov 2018

10/10 Excellent

Eduardo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Cataratas de Iguazu at good price and with good conditions and an excellent restaurant in place. Breakfast buffet is very good with wide offer. Esteban is an excellent service person in the restaurant and all the staff is very friendly and took a lot of care to us. I strongly recommend this hotel for visitors to Cataratas. Thanks
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Stayed 3 nights in May 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Great spot
Good location to get to Falls. Nice big rooms. Power cut out for several hours so had to open windows for air but had mesh to stop mosquitos. Good restaurant, a little expensive Relaxing place

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Shabby
Old, worn out & overpriced. Do not be fooled by the name or the photos of the lovely pool area. Noisy & shabby. Restaurant is poor. Staff has poor attitude. Worst of 5 hotels on my trip. But, good location to get bus to town for good restaurants or to the falls.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with everything
Nice hotel with pool for the price. Has everything you need. Would stay again if i was in the area.
Stayed 3 nights in Jan 2018

4/10 Poor

samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only if you have to
We were there between Christmas and New Year’s Eve. The rooms are very old. On top of that they are not clean... the food at the restaurant is good but still the dirt doesn’t make it pleasant.
Stayed 1 night in Dec 2017

10/10 Excellent

Zoltan, Budapest, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value, great location !
For the price, this place is an incredible value at a fantastic location. It is a bit like Hacienda style hotel, with a full service restaurant and bar that are open late. It also has a swimming pool. The staff is friendly and speak English. The Hotel is located about 5 minutes from the border to Brazil and from the Argentinian side of the waterfalls. It is a bit older with a wall AC unit, my room had a large walk in shower. I stayed here jan 4th, 2017. I can definitely recommend it.
Stayed 1 night in Jan 2018

2/10 Terrible

Myriam, new jersey

Disliked: Property conditions & facilities, room comfort
don’t judge by a picture
The hotel was seriously subpar!!! Air conditioning doesn’t really work, just makes noise! Bathroom was eh, bed was not appealing... Not recommended!!!
Stayed 1 night in Dec 2017

2/10 Terrible

AG, Arizona

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never stay there
The hotel is well situated close to Iguazu Falls,but we did not have electricity for most of the evening and again at the breakfast time. Staff was very nice giving us a candle to try to light up our room. We will never had such an experience
Stayed 1 night in Jul 2017

10/10 Excellent

Gerard, Phoenix, AZ

Liked: Cleanliness, staff & service, room comfort
Great hotel to vidit Falls!!
nice hotel, great for the price. Not far from town and easy to access public transportation to town or Falls

8/10 Good

Dai Mar, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel, great pool, good pizza
The rooms are well priced for the area. The pool is great on those hot Iguazu days. You are not far from the falls and can easily catch a bus, although a bit far from town to walk in to the supermarket. Staff is very nice.

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good Hotel.

8/10 Good

Angela

Convenient, clean, it had all basic amenities
It did the job for our short stay

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Conveniently located on the main road between downtown and Iguazu national park. Has a swimming pool and restaurant.

6/10 Okay

Peter

Inconvenient & Mediocre
You're out of town a bit. Better off staying right in town so you can walk to restaurants as the hotel's restaurant is mediocre at best. Wifi spotty. Power outage each day for a bit. Hotels in town can book you the same Iguazu Falls adventures.

6/10 Okay

Luis Gonzalez, US

Liked: Cleanliness
Hotel far from town
For the price it was OK. Clean. Breakfast average. The ceiling fan very noisy (but we did not need it). They were not accepting credit cards but they did not have change when I attempted to change bills. .

6/10 Okay

Verified traveller

Liked: Staff & service
Way too expensive for such a basic hotel
The front office guy was nice and the morning restaurant waitress was too. Mostly, I can say it was clean but two travelers checking in at the same time who we talked to left because of insufficient cleanliness. Our room was clean, but the bed was uncomfortable, pillows were worn out, no bath mat was provided, and the fan has two speeds: tornado and off. And the windows had gaps when closed, so there was no real full closure, meaning you could hear people outside. The location is not only outside the center, but there is nothing within reasonable walking distance like a tienda or restaurant. So a 160 peso ($11) round trip taxi ride to and from the center is required if you don't eat at this hotel's on-site restaurant, which provides edible food, but isn't really "good." So I would summarize by saying that compared to the other Argentina hotels we visited all around the country, mostly similarly expensive touristy areas, this is overpriced at $65 USD. I'd be less dissatisfied with this hotel at $40 or less, because we had much better quality lodging in other place for $39, but this hotel was less nice in comparison, so I'd say the low $30s to $40 max would be the right price for this hotel. Next time I'm in Iguazu, I'll look elsewhere.

4/10 Poor

lucy, Australia

Disliked: Staff & service
Very cold with terrible reception staff
The website advertised the reception staff spoke English. This was the main reason I booked having struggled with my Spanish in the last few places I stayed. When I arrived to check in the receptionist spoke no English, was very slow and seemed to struggle as two of us arrived at the same time. Later I asked the receptionist to book the airport shuttle for me, he keep new nothing of the airport shuttle, did not think it was part of this role to make the call even once I handed him the number. He was rude and unhelpful. I have encountered my staff in South America who were happy to muddle through the language barrier using apps and actions, this man was not. When I eventually got into my room after a long journey, I jumped in to a Luke warm shower that never heated up and only produced a drizzle. On stepping out of the shower I discovered no towels. I asked for one reception where they were rude and non challant. My room was cold with an air con that made noise all night but appeared to have no other function and could not be turned off.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor service on the restaurant. Farther from Iguazu park

8/10 Good

Shane

Liked: Staff & service
great pool
We stayed here as only 20minutes from Iguazu falls. It is also only 10min taxi to the centre but taxis are cheap. The pool was big and warm.

10/10 Excellent

Michelle, Kona Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marco Polo gets you into the culture. RELAX.
Dinner very good. Staff friendly & helpful. Close to falls, bus just across street but need to be at correct spot. Nothing fancy but felt cozy safe & was clean.

6/10 Okay

balum, Atlanta

Liked: Staff & service
Disliked: Room comfort
Low quality hotel with moderate prize tag
The unpaved driveway is unwelcoming. The dingy furnitures in the lobby is discouraging. Dark hallway made us feel a little bit insecure. Lack of any help to take your baggage to the room with no elevators made us feel uncared. The happiness you get while checking out is unparalleled.
breathtaking view

2/10 Terrible

BoonTeck, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel
Air con not working fan not working water heater not working wifi not working breakfast late no currency exchange entrance roads are short of maintenance with puddles of muds.

4/10 Poor

C David, Vegas

Disliked: Property conditions & facilities, room comfort
That's what you get when you stay in the jungle
Many insects in room;very limited food menu and no other venues nearby; noisy hallways; power would go on and off several times a day

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Valeria, Lima, Peru

Liked: Cleanliness, room comfort
clean & comfy room, breakfast could be better
This is a budget hotel and even the Hotels.com rate seems a bit too much. That said, the room was clean (I didn't see one bug in the room, and there were plenty out there) and the bed was very comfortable. AC was silent enough and worked perfectly both to cool and heat the room. Breakfast was passable, and also inconsistent: one morning there was fresh squeezed OJ, and the next they served some sort of orange-tasting Kool Aid! yuk. I told this to one of the girls at reception, and she acknowledged, saying that they always get the same comment from guests. I had to wait over 12 hours to get a hold of a hair dryer, and when they finally gave me one, it literally started to MELT as soon as I plugged it - scary. Needless to say, I had to walk out with my hair still damp. I was told they were short of hair dryers because guests sometimes stole them. This and the other hotels on the same area are far from the town and the only way to get in or out is by taxi (high-speed road, no actual sidewalks), but that's OK if you're hiring a packaged tour to pick you up and take you everywhere.

2/10 Terrible

Ilya, Illinois

Disliked: Staff & service, property conditions & facilities, room comfort
False advertisement, run-down rooms. Stay away!
This hotel was the worst experience in our trip across Argentina! The hotel lists an airport shuttle among its amenities, but it actually does NOT have it. The frontdesk staff barely spoke (or pretended to not understand) English on the phone, so we ended up paying for transportation. Upon arrival, the manager continued to insist that listing a shuttle among hotel amenities does not obligate them to operate or to provide one. He became very agitated, and retaliated by giving us a dorm room in the hostel wing instead of a normal hotel room. It had a row of 5 narrow beds with stained sheets, and the toilet with marks of someone's recent diarrhea. At that point, my wife broke down in tears. We did get a room with one large bed, but the bed sheets were so thin that you could clearly see the patterns on the mattress underneath. Also, the sheets had obvious blood stains on them. For $90 per night off-season, we expected a corresponding level of service. I would not recommend anyone to stay at this property. Miscellany: No safe; No refrigerator or microwave. Clothes hangers are hand-made from an ugly bent wire. Tiny old TV. Rough towels. ZERO noise isolation: you can hear others as if they were inside the room. Breakfasts were scarce and plain, same selection on consecutive days. The front yard got flooded by the rain to the point when we couldn't leave hotel by foot without soaking our shoes. Far from both the waterfalls and shops and restaurants.

8/10 Good

Melissa, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool area.
Nice surroundings. It was relaxing to hang out by the pool.

10/10 Excellent

Jessie, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Marcopolo Suites Iguazu
The hotel Stuff gave me the most impression. Hotel manager Fabian is very considerate and helpful, he speaks good English, and that helped us a lot, since we don't know any Spanish. And I even he even helped to call Experdia and another hotel to deal with some issue on a booking of next destination! The lady at front desk also very polite and always trying to be helpful. I strongly recommend this hotel, and I will come back to the same hotel if I will come back to Iguazu!

8/10 Good

Kim, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FullServiceHotel, main road from Cataratas airport
Excellent access to airport, Parque Iguazu, and other area attractions via rental car, convenient shared van, public buses, or private taxis. Excellent staff hospitality, communications, services, and breakfast. Plus: indoor ramps, full size swimming pool, free parking. Minus: music tracks (disco is popular with other guests) and outdated noisy rooms, especially because the windows are inevitably left opened due to the climate.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel for budget traveler
Good hotel for the price. Nothing fancy but meets needs. Bus into town or out to Iguazu picks up across the street.

4/10 Poor

Michael, San Francisco Bay Area

Disliked: Property conditions & facilities, room comfort
Great location, hostel-like rooms, poor wi-fi
The best part about the hotel is proximity to Iguazu Falls National Park, about 16 km / 10 mi away, but there is nowhere else really walkable around the hotel proper. Puerto Iguazu is not far, but better to have a car or take a taxi - the walk would be uncomfortable since there aren't really sidewalks. Staff service was friendly & acceptable. The included continental breakfast offering is passable, but heavy on carbohydrates. While the hotel is advertised as a 4-star lodging, it is more like 2 or 3 stars, if being generous. This felt like a youth hostel, and indeed they do have hostel operations on property. Rooms were bare bones and clean, but in need of a refresh - especially the thin bed sheets and pillows. Hotel wi-fi is weak in the rooms & even had connectivity problems in the lobby. When wi-fi was available it was slow. The hotel does have computers hard-wired to the internet, but obviously inconvenient if you prefer to login from your room. I might stay here again as a solo traveler because of the location and price, but would hesitate if traveling as a family or a couple, UNLESS one is very budget sensitive, in which case, this hotel will suffice. My travel profile: I stay in hotels about 45-60 nights a year around the world, primarily in high-end chains like Hyatt and Starwood. Though I could have stayed at the Sheraton Iguazu on cash and points, since this was my second visit to the falls, I opted to save my Starwood points.

2/10 Terrible

Rustom, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst places I have ever seen
One of the absolute worst hotels I have ever stayed in (and I have been over 49 countries and 150+ cities). The electricity failed twice for several hours within a two day period, the bath room flush did not work properly, the in room safe was broken. The staff are useless and do not even have the manners to apologize for the unmitigated disaster and inconvenience caused to guests. I paid $110 per night for a place not worth $10 per night. If this happens one more time, that'll be the end of my using Hotels.com Really there should be a process in place for a customer refund when its this incredibly bad, I am way way beyond disgusted.

8/10 Good

Adarpo, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
It is well located. The staff was very kind with us, they made us feel very comfortable. The hotel has a very good pool. Recommended!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
We enjoyed staying at the hotel. It would be nice to have a hair dryer in the bathroom and if the restaurant would sell half bottles of wine or glasses of wine. I would stay again in the hotel and recommend it to friends.

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff awesome, Maria, she works at the breakfast room, she is the best...

8/10 Good

Silvio, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Being here was good. We were close to the falls and close to Brazil and close to the midtown. Very convenient location. Me and wife were 2 nights and was good.