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Reviews of Sentido Mamlouk Palace Resort - All inclusive

5 out of 5
Sentido Mamlouk Palace Resort - All inclusive
Km 20 Hurghada - Safaga Rd, Hurghada, Red Sea Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 270 reviews" "
Rating 8 - Good. 85 out of 270 reviews" "
Rating 6 - Okay. 18 out of 270 reviews" "
Rating 4 - Poor. 5 out of 270 reviews" "
Rating 2 - Terrible. 3 out of 270 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saadat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Palace resort. Amazing service. Everyone there was cheerful and polite. Stand out were Mahmoud at the pool who was always helpful with finding us sunbeds, Emad at reception helped with booking one of the 4 a la carte restaurants when it was already fully booked. The hotel organised our trek to Cairo and Giza to see the Pyramids with a much better price than on line. Thomas was our driver and guide and was brilliant all day. The trip is not for the faint hearted (7 hrs there and 5 hrs drive back), but a great adventure. They have a heated outside pool as we had a couple of windy days which even though the temperature was in high 20s made swimming more enjoyable. All in all it was a memorable holiday.
Stayed 7 nights in Apr 2024

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, the cleanness, the food was very good at the buffet, and it was amazing in the a la carte restaurants. We tried most of them. Loved the service too.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, 5 night get away. Great value for money! Had the best time. Thank you to all ❤️
Stayed 5 nights in Mar 2024
Response from Mohamed Hassan on 19 Mar 2024
Dear our valued guest Shannon, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

10/10 Excellent

sharron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here were amazing
Stayed 8 nights in Jan 2024
Response from Mohamed Hassan on 27 Feb 2024
Dear our valued guest, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Mohamed Hassan on 1 Feb 2024
Dear our valued guest Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for Xmas and New year, long stay. The rooms are very spacious and housekeeping is 10 out of 10 👍. The food...simply superb. Very balanced offering. From traditional Arab food, to all very well known European dishes. It is simply impossible not to find something for every taste and diet. Services provided from all the staff at the hotel are excellent. The only thing that needs to be looked (in my opinion) is the fact that everyone is constantly on the mobiles. They carry a plate in one hand and mobile phone in the other. Come on guys, leave the phone in your pocket when you serve your customers. Gym: Very clean and very well equipped WIFI: This deserves special mentioning... EXCELLENT. The cover in the hotel and the surrounding grounds is superb. Even on the beach you have WIFI cover. No need for expensive phone calls. WhatsApp, Viber, Messenger all of them working as they should. All in all, fantastic place for a holiday.
Stayed 18 nights in Dec 2023
Response from Mohamed Hassan on 30 Jan 2024
Dear our valued guest Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort theme is two large pools in a court yard surrounded by blocks of apartments. Makes a safe lounging and entertainment area. Thrre was plenty entertainment.
Stayed 7 nights in Jan 2024
Response from Mohamed Hassan on 30 Jan 2024
Dear our valued guest Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great food and lots of choices for a la carte as well as the buffet. Heated pool which was great for December holiday. Easy access to the private beach. Service was so friendly and helpful. We stayed in the Executive suite which was very spacious and on ground floor so direct access to the beach. Only critisicm would be that the room especially living area is a bit dark so would recommend the hotel adds brighter side lights. Other than that everything was perfect!
Stayed 3 nights in Dec 2023
Response from Mohamed Hassan on 9 Jan 2024
Dear Valued guest , We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Lucy

Stayed 3 nights in Dec 2023
Response from Mohamed Hassan on 30 Jan 2024
Dear our valued guest Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really relaxing stay. Fantastic service
Absolutely fabulous service to help us celebrate my birthday. Being able to share facilities with the sister hotel next door
Stayed 1 night in Dec 2023
Response from Mohamed Hassan on 26 Dec 2023
Dear Valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Ilaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were absolutely satisfied with our stay. We loved the different included dining options (buffets and a la carte restaurants) with our all-inclusive package. Service was excellent, they went above and beyond to make sure our stay was pleasant, even gave us late check out and use of all the facilities/restaurants after check out while waiting for our taxi. One heated pool, towel service, amazing beach with a board walk and great snorkeling spot. Activities and shows organized during the day and evening. We loved the parade! Gym was well equipped with cardio and weights/resistance machines , had even a squat rack, smith machine and stair master. Towels available and locker room had showers. Lots of activities and excursions available to purchase such as horse riding, desert quad ride, snorkeling and visiting Orange beach, where the sea water is comparable to that of Bahamas. Highly recommended.
Stayed 8 nights in Dec 2023
Response from Mohamed Hassan on 26 Dec 2023
Dear Valued guest Ilaria, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
The hotel is amazing and everything from clean to very good service and very good selection of foods. Especially the dinner restaurants. Staff are so friendly and will do anything for you. It’s my second visit and can’t wait to go again.
Stayed 7 nights in Nov 2023
Response from Mohamed Hassan on 26 Dec 2023
Dear Valued guest Yvonne, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

enas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort really in all aspects,helpful active staff,nice well maintained rooms,tasty varient food in differant resturantus,nice beach...all really
Stayed 3 nights in Oct 2023
Response from Mohamed Hassan on 14 Oct 2023
Dear Valued guest Enas, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

lydia

Stayed 4 nights in Jul 2023
Response from Mohamed Hassan on 14 Oct 2023
Dear Valued guest Lydia, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Shah, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service provided by the staff was very good
Stayed 7 nights in Feb 2023
Response from Haitham Serag on 7 Mar 2023
Dear Valued guest Shah, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great 3rd vist
Had an amazing stay here lots to do as have use of both hotels staff are so nice and friendly my only comment would be the rooms need to be restocked with , water toilet roll , & soft drinks was only done twice in our week stay so had to get from any bar and cleaners trolly
Stayed 7 nights in Feb 2023
Response from Mohamed Hassan on 24 Feb 2023
Dear Valued guest Scott, We want to thank you for your feedback about our resort. your feed back has been taken in high consideration and already passed to our management. We hope that we will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Guest Experience & Quality Department

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like sentido at all we though it was rather outdated, however the staff was accommodating and switch us to their newer property, it made our stay much more enjoyable
Stayed 3 nights in Jul 2022
Response from Mohamed Hassan on 18 Jul 2022
Dear Geoffrey, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Gini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the very best!
the jewel in their crown is really the staff - their willingness, friendliness and professionalism along with excellent English right from the room cleaners upwards. have had better food at other hotels but not bad. always a disappointment that hotels serve bolanachi alcohol, the cheapest nastiest substance - at 40le a liter, its bad to think how much the all inclusive option is then you get served this poison which is guaranteed to mess your guts u all week! beautiful decor and architecture make this hotel pretty special. not many Egyptians which is a shame as we are in egypt! lots of families with children - if your not into that you might be slightly miffed. hotel could be better wit the single use plastic situation. but overall probably the best hotel ive stayed in in hurghada or at least top 3.
Stayed 1 night in Jun 2022
Response from Mohamed Hassan on 26 Jun 2022
Dear Gini, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Ehab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Haitham Serag on 19 Jun 2022
Dear Mr. Ehab, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Bichoy

Stayed 4 nights in May 2022
Response from Haitham Serag on 3 Jun 2022
Dear Mr. bichoy, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

8/10 Good

Mohamad

Travelled with family
Stayed 1 night in Feb 2022
Response from Haitham Serag on 11 Feb 2022
Dear Mr. Mohamed, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay
Stayed 2 nights in Oct 2021
Response from Mohamed Hassan on 19 Oct 2021
Dear Mr. Mahmoud, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Wael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Haitham Serag on 9 Oct 2021
Dear Mr. Wael , We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Peter

Stayed 5 nights in Sep 2021
Response from Mohamed Hassan on 5 Oct 2021
Dear Mr. Peter , We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Mohamed Hassan on 30 Sept 2021
Dear Mr. Andrew , We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Hotel management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shityyyyyy
Stayed 5 nights in Aug 2021
Response from Mohamed Hassan on 20 Sept 2021
Dear Valued guest, We want to thank you for your feedback about our resort. your feed back has been taken in high consideration and already passed to our management. We hope that we will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Guest Experience & Quality Department

10/10 Excellent

Hazem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
I went to sentido mamlouk with my family, the food was so delicious and diversified, the staff was friendly and cooperative, rooms were so clean and tidy, pools and beach were amazing, Animation team was so professional, active and friendly. Special thanks to mansy & Abdo from animation team and Mr Haitham from reception. Definitely I'll visit it again.
Stayed 3 nights in Jul 2021
Response from Mohamed Hassan on 27 Sept 2021
Dear Mr. Hazem, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management.

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for all
Very good choice. Every thing is perfect food wifi big room nice beach and night entertainment
Stayed 3 nights in Jun 2021
Response from Mohamed Hassan on 23 Jun 2021
Dear Mr. Walid, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management.

10/10 Excellent

mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
On of the best hotels in hurghada
Stayed 1 night in May 2021
Response from Mohamed Hassan on 7 May 2021
Dear Mina, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Guest Experience & Quality Department

10/10 Excellent

mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Mohamed Hassan on 7 May 2021
Dear Mina, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. Best regards Guest Experience & Quality Department

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and enjoyable stay
I'm so glad that I stayed at Sentido Mamlouk resort. The place was amazing, staff was so helpful and smiling all the time, they went the extra mile in making our stay satisfactory. I highly recommend this resort for families who would like to have high quality food, service and activities. With this hotel you can access the facilities of Sunrise Garden as well, enjoy excersise with the animation team in the morning while having Aqua aerobics and zumba afternoon at Sentido. There were A la cart resturants that needs to be reserved earlier, the Asian was a nice dinning experience. The beach is sandy and water is crystal. The room service has done a great job and the place was shining. Thanks Sentido will definitely come back.
Stayed 3 nights in Mar 2021
Response from Mohamed Hassan on 7 Mar 2021
Dear Our Valued Guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020
Response from Mohamed Hassan on 21 Oct 2020
Dear Mr. Teresa, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Mohamed Hassan on 16 Oct 2020
Dear Mr. Mostafa, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing experience Extra-ordinary staff Beach is really great Hotel is super clean Haitham at the reception was really helpful I would definitely go again
Stayed 3 nights in Oct 2020
Response from Mohamed Hassan on 10 Oct 2020
Dear Mr. Mohamed, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

10/10 Excellent

Hind, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, beautiful and clean especially the pools, very well maintained.
Stayed 5 nights in Aug 2020
Response from Mohamed Hassan on 5 Sept 2020
Dear our valued guest Hind, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Mohamed Hassan on 3 Sept 2020
Dear Mr. Khaled, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
روعه في كل شئ
Stayed 3 nights in Aug 2020
Response from Mohamed Hassan on 3 Sept 2020
ضيفنا الكريم أحمد : نود ان نشكر حضراتكم لتقيمكم الجيد لمنتجعنا . ونحن سعداء باستمتاع حضراتكم بالاقامه لدينا . نتمنى ان ننال الشرف للترحاب بحضراتكم مرة اخرى فى منتجعنا سنتيدو مملوك بالاس ريزورت . مع خالص الشكر ادارة الفندق

10/10 Excellent

Fady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Mohamed Hassan on 29 Aug 2020
Dear Mr. Fady, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Hosam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing so far especially the Mexican Resturant with MR karam with his professional lovely hospitality, the only bad thing is booking the tours there as it take more than one hour for the dolphin world booking with the tour guid in the reception and I face many problem there because of wrong informations from Mr Amr the tour company rep. Otherwise everything was good
Stayed 2 nights in Aug 2020
Response from Mohamed Hassan on 22 Aug 2020
Dear Mr. Hosam, I am writing to you following your recent stay with us here at SUNRISE Mamlouk Palace Resort. I am very sorry that you unfortunately had a bad experience with the tour company representative whilst at the property. Here at SUNRISE Mamlouk Palace Resort we take such matters extremely seriously as the well being of our guests is of paramount importance to us. Your complaint was appropriately actioned and submitted to the tour company management. I hope that your experience on this occasion will not deter you from considering SUNRISE Resort & Cruises for your future holiday needs, so we would like to offer you a complimentary room upgrade to the next room category for your next visit. If there would be anything else that would make your stay more enjoyable with us, please feel free to contact me at any time.

10/10 Excellent

Bahaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All thing was great
Stayed 4 nights in Aug 2020
Response from Mohamed Hassan on 20 Aug 2020
Dear Mr. Bahaa, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

10/10 Excellent

Abdelrehim

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2020
Response from Mohamed Hassan on 17 Aug 2020
Dear Mr. Abdelrehim, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

2/10 Terrible

Emad

Travelled with family
Disliked: Staff & service, room comfort
Stayed 5 nights in Aug 2020
Response from Mohamed Hassan on 19 Aug 2020
Dear Mr Emad Sharaki I am writing to you following your recent stay with us here at SENTIDO Mamlouk Palace Resort. I am very sorry that you unfortunately had a bad experience whilst at the property. Here at SUNRISE Mamlouk Palace Resort we take such matters extremely seriously as the wellbeing of our guests is of paramount importance to us. Your complaint was appropriately actioned. I hope that your experience on this occasion will not deter you from considering SUNRISE Resort & Cruises for your future holiday needs, so we would like to offer you a complimentary room upgrade for your next visit. If there would be anything else that would make your stay more enjoyable with us, please feel free to contact us at any time.

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Mohamed Hassan on 9 Aug 2020
Dear May, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

6/10 Okay

Moataz-aboahmad, Egypt

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Generally the hotel was fine , but the number of staff was so little comparing with the hotel visitors , there was variety of foods but the task was not perfect
Stayed 3 nights in Jul 2020
Response from Mohamed Hassan on 27 Jul 2020
Dear Mr. Moataz, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We have already passed your comments to the management to take the necessary action. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Mar 2020
Response from Mohamed Hassan on 22 Mar 2020
Dear our valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2020
Response from Mohamed Hassan on 18 Mar 2020
Dear our valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Artem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a family vacation
Nice facilities, spacious rooms, friendly and attentive staff. Beautiful reef right off the pier.
Stayed 7 nights in Feb 2020
Response from Mohamed Hassan on 9 Mar 2020
Dear Mr. ِِArtem, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management.

8/10 Good

F&J, Amman, Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The resort serves by far the best food in Egypt it's super delicious and clean with wide variety and options for all tastes. Staff always smiling, helpful and super friendly. A lot of facilities and activities to serve all ages. Animation group were fun. Aqua gym was one of the nice activities. The only draw back was their rooms, they are in bad condition, furniture needs to be changed with general maintenance for the AC because the rooms smell like sewage (we had to change 2 rooms during our stay). Other than that it was a lovely holiday!
Stayed 4 nights in Feb 2020
Response from Mohamed Hassan on 3 Mar 2020
Dear our valued guest, Greetings from SENTIDO Mamlouk Palace Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We have already passed your comments to the management to take the necessary action. Looking forward to welcoming you back in your second home SENTIDO Mamlouk Palace, Best regards Hotel management

6/10 Okay

Verified traveller

Stayed 8 nights in Feb 2020
Response from Mohamed Hassan on 27 Feb 2020
Dear our valued guest, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020
Response from Mohamed Hassan on 25 Feb 2020
Dear Leanne , We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SENTIDO Mamlouk Palace. With best regards, Hotel management