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Reviews of Jaz Makadi Oasis Resort - All inclusive

5 out of 5
Jaz Makadi Oasis Resort - All inclusive
Hurghada Safaga Rd, P.O. Box 178, Makadi Bay

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 108 reviews" "
Rating 8 - Good. 32 out of 108 reviews" "
Rating 6 - Okay. 3 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpfull and freindly staff i have ever met. Excelent!
Stayed 6 nights in Dec 2023
Response from Jaz Makadi Oasis Resort on 8 Jan 2024
Dear Mr. Robert,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely review, the entire team of Makadi Oasis are truly hoping to welcome you soon.Kindest regards,The management team.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Kuo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort, decent internet speed in Egypt.
Stayed 3 nights in Dec 2023
Response from Jaz Makadi Oasis Resort on 18 Dec 2023
Dear Mr. Kuo,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely review, the entire team of Makadi Oasis are truly hoping to welcome you soon in our resort.Kindest regards,The management team.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Orest

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 10 nights in Oct 2023
Response from Jaz Makadi Oasis Resort on 7 Nov 2023
Dear Mr. Orest,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely review, The entire team of Makadi Oasis are truly hoping to welcome you soon in our resort.Kindest regards,The management team.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

ramy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Jaz Makadi Oasis Resort on 3 Jul 2023
Dear Mr. Ramy,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely rating and truely hoping to welcome you soon in our resort.Kindest regards,The management team.

2/10 Terrible

Geoffrey

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great accommodation, really nice place but, having booked & paid through Expedia for a friend and her children to stay, she was informed upon arrival - following a 10 hour bus journey from Cairo- that she was ineligible to stay as she was an Egyptian passport holder, the booking cancelled and my credit card refunded. She was then offered alternative accommodation, at a more expensive tariff than Expedia ( disappointing but accepted) and enjoyed a pleasant stay. However, when I csntacted the hotel to settle the bill, my card having been refunded the cost of the original booking, I was told that they could not accept payment over the phone, a direct payment to the hotel’s bank not possible and I had to be there in person to pay by card. As a consequence my friend was put in the very awkward position of being forced to pay for a stay for which she had made no financial provision. All in all a very unsatisfactory end to what otherwise would have been a pleasant stay.
Stayed 8 nights in Jun 2023
Response from Jaz Makadi Oasis Resort on 1 Jul 2023
Dear Mr. Geoffrey,Warm greetings from Jaz Makadi Oasis Resort.we are astonished that, you rated us with 1 out of 5 and he have not been to our hotel.When Ms. hend arrived to the resort, we have found out that the guest nationality is not matching the nationality in the received booking.we have mentioned that to the team of expedia and you can check with them regarding that condition. and if you would book directly with us, we would give you the right rate in order to avoid any differntiation.Thank you for your lovely praise and looking forward to see you again in our resort.Kindest regards,The management team.

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Jaz Makadi Oasis Resort in Hurghada was simply wonderful, offering a perfect blend of comfort, entertainment, and natural beauty. The hotel staff was exceptionally friendly. The cleaning team did an amazing job, with special mention to Mohammed. The 24-hour reception front desk was super helpful, especially when we arrived late at night, and even thoughtfully provided us with boxed dinners which was greatly appreciated after long trip. Their prompt communication helped greatly to accomodate the airport transfer to our delayed flight. The all-inclusive food options were delicious. Additionally, we were provided with lunch boxes for our trips to Cairo and Luxor, which was very convenient. The hotel grounds are meticulously maintained, there are plenty of flowers and plants, making it a pleasure to stroll through. The two pool areas were very clean and not busy. The beach is a very short walk through a treed alley, and boasted beautiful sand and calm waters due to location in the bay. The water was very clear and of beautiful turquoise color. Right from the beach we were able to go snorkeling and see beatiful corals and an abundance of fish. In terms of entertainment, the hotel offered a variety of options to keep guests entertained throughout the day. From sports activities to engaging performers in the evening, there was always something exciting happening.
Stayed 11 nights in Jun 2023
Response from Jaz Makadi Oasis Resort on 18 Jun 2023
Dear Ms.Polina,Warm greetings from Jaz Makadi Oasis resort.We would like to thank you for your nice review and it is our pleasure to know that your accomodation was perfect at your lovely hotel.We are looking forward to welcoming you soon at your 2nd home.Best regardsHotel Management Team.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Moussa

Stayed 3 nights in Jun 2023
Response from Jaz Makadi Oasis Resort on 18 Jun 2023
Dear Mr. Moussa,Warm greetings from Jaz Makadi Oasis resort.We would like to thank you for rating us and we are looking forward to welcoming you soon.Best regardsHotel Management Team.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Moussa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
It was amazing 3 days stay , The place it’s brilliant staff are so friendly and helpful, Managers in the restaurant are so kind and helpful
Stayed 2 nights in Jun 2023
Response from Jaz Makadi Oasis Resort on 18 Jun 2023
Dear Mr. Moussa,Warm greetings from Jaz Makadi Oasis resort.We would like to thank you for your nice review and it is our pleasure to know that your accomodation at Jaz Makadi Oasis resort was perfect .We are looking forward to welcoming you soon.Best regardsHotel Management Taem.PS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was well organised , the room was very comfortable and clean food was excellent, a good selection and not repeated every day, the staff were very intentive pool and gardens immaculate, and good entertainment in the evenings
Stayed 3 nights in May 2023
Response from Jaz Makadi Oasis Resort on 21 May 2023
Dear Mr. Darrell,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your kind review, and wehope to welcome you soon in our resort.Kindest regards,The management team.

10/10 Excellent

Daphne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Recommended for family stay, super attentive staff (specific thanks fo Moussa from housekeeping), very good food and excellent day and evening entertainment!
Stayed 8 nights in Apr 2023
Response from Jaz Makadi Oasis Resort on 18 Apr 2023
Dear Ms. Daphne,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely review, and we truly hoping to welcome you soon in our resort.Kindest regards,The management team.

10/10 Excellent

Colin

Stayed 6 nights in Mar 2023
Response from Jaz Makadi Oasis Resort on 5 May 2023
Dear Mr. Colin,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your lovely rating, we hope to welcome you soon in our resort.Kindest regards,The Management Team.

10/10 Excellent

Gennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place for vacation.
The best hotel I been before for the past 10 years. Room cleaned a few times per day. Food is perfect 😋. Friendly staff. Big room. Close to the sea beach. Big swimming pool with warm water.
Stayed 10 nights in Mar 2023
Response from Jaz Makadi Oasis Resort on 27 Mar 2023
Dear Mr. Bezulenko,Warm greetings from Jaz Makadi Oasis resort.Thank you for your lovely review, and we hope to welcome you soon in our resort.Kindest regards,The Managament Team.

10/10 Excellent

Colin

Liked: Staff & service, amenities, property conditions & facilities
I travel a LOT and without doubt this is one of the most comfortable places I’ve stayed in many years, so much so I’ve extended my stay twice while being here. EVERY me ever if the team goes above and beyond to make you feel truly welcome. The rooms are spacious and beautifully designed and spotless clean. The gardens are manicured to perfection. The buffet is extensive and of great quality. My only complaint is that the Wi-Fi in the rooms can be a nightmare and as a digital nomad trying to work while here that’s a big challenge. Overall I have absolutely no problem highly recommending this marvellous experience
Stayed 5 nights in Mar 2023
Response from Jaz Makadi Oasis Resort on 21 Mar 2023
Dear Mr. Colin,Warm greetings from Jaz Makadi Oasis resort.Thank you very much for your lovely review, we are truely hoping, you are spending a great holiday with us in our resort.Kindesr regards,The Management team.

8/10 Good

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service, remarkable snorkeling
We've originally booked a Superior room with garden view, which was a big disappointment. Very small terrace facing across the street to the neighboring Iberotel with a constant noise from external A/C units, and also from a washing machine (up to the 3rd floor through the airshaft, around 11pm). We've had to pay €20 extra per night for upgrade to the Family room with a larger terrace, facing the pool, which finally met our expectations. We were very happy with the all inclusive buffet meals in the main buffet restaurant, providing a wide variety of choices. The flavours were well targeting European guests; only the 2 Egyptian-style dinners during the week brought unusual tastes for us. Excellent desserts - both baklava and EU style, very tasty. The pools and the inner garden were meticulously managed by hotel gardeners (unusual, compared to other similar resorts). Drinks: AI inclusive were just the usual soft drinks and not much tasty fruit juices (freshly pressed juice cost €4 per glass!). Freely provided local beer was weak but OK, but the local wines (just white, rose and red on tap) were hardly acceptable for Europeans. Several cocktails were also on the AI list, however too sweet and tasted differently due to the basic local liquors. But that's probably OK for the price advantage. Pros: we've enjoyed snorkeling around coral reefs close to hotel Jaz Makadi beach (sunbeds and umbrellas free for hotel guests) and also managed a valuable one-day trip to Luxor.
Stayed 7 nights in Nov 2022
Response from Jaz Makadi Oasis Resort on 21 Nov 2022
Dear Mr. Zdenek,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your review, and we are happy to hear from you that you had great holiday with us.All your comments we will forward them to the concerns. and we hope to welcome you soon in our resort.Kindest regards,The Management Team.

10/10 Excellent

Mervat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from Jaz Makadi Oasis Resort & Club. on 6 Sept 2022
Dear Ms. Mervat,Warm greetings from Jaz Makadi Oasis Resort & Club.Thank you for your lovely rating, and we hope to welcome you soon in our resort.Kindest regards,The Management Team.

10/10 Excellent

Mervat

Stayed 7 nights in Jun 2022
Response from Mohamed Saber on 26 Jun 2022
Dear Ms. Mervat, Good morning. Thank you very much for your obvious support for your 2nd home Jaz Makadi Oasis Club and Resort. See you very Soon. Best Regards. The hotel Management

8/10 Good

Dharmendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay as this was last min change to itinerary Resturant manager was great ( Mohammad hagzeb ) got a personal greeting every time you see him . Only thing I would suggest to improve is the reception as they are bit slow , requires a bit of training but rest is excellent
Stayed 5 nights in Dec 2021
Response from Jaz Makadi Oasis Resort & Club. on 11 Jan 2022
Dear valued guests, Warm greetings from Jaz Makadi Oasis Resort & Club. Thank you for your kind review and we hope to welcome you soon in our hotel. Kindest regards, The Management Team.

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Mohamed Saber on 13 Oct 2021
Dear Mr. Mahmoud, Have a lovely day. Thank you very much for taking the time to review your 2nd home Jaz Makadi Oasis Club and resort. See you very soon. Best regards. The hotel Management

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Amazing stay , excellent hotel friendly staff,nice facilities , water park access , delicious food It's my 3rd time to the hotel and service and quality didnt change after Covid
Stayed 5 nights in Jul 2021
Response from Hotel Management Team. on 20 Jul 2021
Dear Mr. Mohamed, Warm greetings from Jaz Makadi Oasis Resort & Club. Thank you for your lovely review, and we hope to welcome you again in your second home - Jaz Makadi Oasis Resort & Club. Kindest regards, The Management Team.

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect its one of the top hotels
Stayed 5 nights in Apr 2021
Response from Hotel Management team on 14 Apr 2021
Dear Mr. Jakub , Warm greetings from Jaz Makadi Oasis Resort and club It is our pleasure to know that your accommodation was perfect , we would like to thank you for your nice review and we are looking forward to welcoming you again at your lovely hotel. Best Regards

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Hotel Management Team on 10 Apr 2021
Dear Mr. Mohamed , Warm greetings from Jaz Makadi Oasis Resort and club. we would like to thank you for your nice review, we are looking forward to welcoming you again at your lovely hotel. Best Regards

8/10 Good

Nasser

Stayed 6 nights in Nov 2020
Response from Hotel Management team. on 11 Mar 2021
Dear Mr. Nasser , Warm Greetings from Jaz Makadi Oasis resort and Club . thank you for your nice review ,we are looking forward to welcoming you again at your lovely hotel. Best Regards Hotel Management team.

10/10 Excellent

Esraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Awesome hotel, staff, very helpful, the hotel is totally clean. I really enjoyed being there.
Stayed 3 nights in Aug 2020
Response from The Management Team on 11 Dec 2020
Dear Ms. Esraa, warm greetings from Jaz Makadi Oasis Resort & Club. Thank you for your review, and we hope to welcome you again in our lovely hotel. Thank you and kind regards, the management team.

10/10 Excellent

Wael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Everything was just so perfect. Staff is amazing, friendly and always helpful. Rooms are comfy and clean. Food was delicious and always lots of varieties to choose from. Kids were so happy and having fun all day. We will definitely go back again soon!
Stayed 4 nights in Oct 2020
Response from Mohamed Saber on 14 Oct 2020
Dear Mr. Wael, Have a lovely day. Thank you very much for taking the time to review your 2nd home Jaz Makadi Oasis Club and Resort. We will share your lovely views with the colleagues and head departments. All of us are waiting for you to visit us once again very soon. The hotel management

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Sep 2020
Response from Hotel Management Team. on 27 Sept 2020
Dear Mr. Mohamed, Warm greetings from Jaz Makadi Oasis Resort & Club. Thank you for your kind review, and we hope to welcome you again at your second home - Jaz Makadi Oasis Resort. Thank you & kindest regards, the management team.

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel was calm and comfort, quality of food was good although not too many varaities, Mr. Mohamed the restaurant manager is such a nice and helpful person. Wifi is so bad, you can say there is no internet in the hotel, beach is good but a bit far from the hotel. Ibrahim from the reception he must well taught how to deal with the guests or otherwise put him in any other place not to get contacted with the guests.
Stayed 2 nights in Sep 2020
Response from Hotel Management Team. on 14 Sept 2020
Dear valued guest, Thank you for posting your comment about Jaz Makadi Oasis Club & Resort. The situation you mention is not characteristic of the type of service our employees strive to ensure that all of our guests have an exceptional experience. We are disappointed to learn that on your recent stay we did not exceed your expectations and make you feel special. With regard to your comment on the slow speed of our internet service, please be assured that we are currently seeking ways in which to facilitate an improved service, and hope as a result to be able to accommodate your cyber needs during your next visit. It would be our most sincere pleasure to welcome you back, once again, and reinstate your confidence towards Jaz Makadi Oasis Club & Resort. Sincerely, The Hotel Management

8/10 Good

Akram, Cairo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great management is very poor .. front desk is helpless and always refer to grneral manager who never solve a problem
Stayed 1 night in Sep 2020
Response from Hotel Management Team. on 14 Sept 2020
Dear Akram: With reference to your review, may we assure you that we have looked into the matter thoroughly, and that we have originally found no reservation from you with us. The booking you did was with a sister hotel and we apologize that your reservation has not been forwarded to us causing your arrival experience to be an unfortunate experience. Whatever the cause, we do again apologize most sincerely for not being able to meet your needs on this occasion, while taking the opportunity to thank you for bringing this important matter to our attention in this review, and for your valuable assistance with our improvement efforts. Very Hospitably Yours, Walter Plangenauer General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Hotel Management Team. on 26 Aug 2020
Dear valued guest, warm greetings from Jaz Makadi Oasis. thank you for your review, and we would like to welcome you again in your second home. best regards, The Management Team.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and unwind
The rooms were lovely, the entertainment was fun, and the staff went out of their way to be accommodating; the food was plentiful, but some of the choices could have been of a higher quality. All in all, it was a nice stay.
Stayed 3 nights in Feb 2020
Response from Enas Mohamed - Guest Relation on 22 Apr 2020
Dear Valued Guest, Many thanks for sharing this lovely review about our Hotel .We Appreciate taking time to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. It was our pleasure to meet you and would be delighted to host you once more in Jaz Makadi Oasis Resort and Club in the near future. Best Regards Enas Mohamed Guest Relations team

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer vacation
Clean friendly pool&beach was amazing, snorkeling & safari trio was nice
Stayed 7 nights in Jun 2019
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Alber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Trip
Stayed 3 nights in May 2019
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything was perfect, staff are very very professional and food is good
Stayed 1 night in Apr 2019
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
I can't praise this hotel any more than others have. It's spotlessly clean, rooms are well appointed and comfortable, the food is outstanding and the staff, who work tirelessly, are first class.
Stayed 10 nights in Feb 2019
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, Food was excellent,Room big & clean
Stayed 4 nights in Jan 2019
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personal interaction Close follow up from General Manager
Stayed 3 nights in Nov 2018
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family vacation
It was very good vacation over all clean room very good food but the management was very strict
Stayed 5 nights in Jun 2018
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

6/10 Okay

M4Woo, El Gouna

Liked: Staff & service
This is a mainly full of Germans on holiday. For us who are English who live in Egypt it wasn't a problem as we were only there for a relaxing week-end but for an English person coming for a 1 or 2 week holiday I feel this would be disappointing to them as there would be very few if anyone to mix with. The hotel wasn't very relaxing as there was always music on plus the animation team keep coming round to get you to join in the activities. Great if you want this but some of us don't & each day was like living a Groundhog day over & over again. It is a hotel for families as both pools were geared up for this so it would be better to go for another Jaz hotel that caters for adults only if you don't have kids. The pool area was clean & was well maintained. The buffet food was okay but seemed to be the same each night. The pool bar pizza was the best during the day & a nice change from the buffet. We ate 1 night at the Indian Amaya under the dine around which was excellent. It is always good to be waited on to. Staff are very good in general but we have been to better hotels within the Jaz hotels. However I always say you pay for what you get & if you are looking for a cheap week away then this will tick the boxes as I know the other Jaz hotels are more money.
Stayed 1 night in May 2018
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

Julie, London

Liked: Staff & service, property conditions & facilities, room comfort
A perfect sun and snorkelling break
We were probably the only guests not German, but we didn't mind as it's nice to escape your fellow country folk sometimes! The room and hotel was good - all facilities you need and clean and tidy. We didn't tip the staff as we went which I think the Germans did, so we felt we didn't get such great service (didn't feel we needed to with all inclusive until the end?). Food was good, particularly the snack bar at the beach at lunchtimes. Snorkelling equipment was free (with a refundable deposit) and we spent most days swimming on the beautiful coral reefs with the amazing topical fishes. For a reasonably priced one week escape to the sun, it suited us perfectly.
Stayed 7 nights in Apr 2018
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Mimi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Everyone from the hotel staff, to the cleaners, to the animation team we're nice and welcoming. I'm very picky with food but they had a massive variety and everything was clean and tasty. However if your someone that's looking to be close to the city centre this isn't the hotel for you as it's quite far from hurghada.
Stayed 6 nights in Feb 2018
Response from Asiya Salakh on 20 Apr 2018
Dear Guest, First of all, Thank you very mach for taking time to evaluate our hotel. Each feedback is an important support for us - just so we learn what our guests want and can react to. We are delighted that you have spent a lovely and relaxing holiday in our house. We would like to forward your kind words to the entire team. Thank you for visiting our hotel and thank you again for the feedback we received from you. We will be glad to see you back Jaz Makadi Oasis Team.

10/10 Excellent

M M, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Relaxing
The resort is Amazing. A great place to relax whether alone or as a family. Great Animation team. Lots of activities for Kids. Wide variety of food. Good customer service. The resort is not far from the beach. Room is clean and specious. All in all, a good choice to spend a relaxing vacation there
Stayed 3 nights in Jul 2017
Response from Asiya Salyakh on 12 Sept 2017
Dear Guest, Thank you very much for taking the time to write a review about our hotel. Each feedback is an important support for us - just so we learn what our guests want and can react to. We are glad to hear that you have spent a lovely and relaxing holiday in our house. We would like to forward your kind words to the entire team. Thank you for visiting our hotel and thank you again for the feedback we received from you. We would be delighted to welcome you back to Jaz Makadi Oasis. Best regards

8/10 Good

Dr Ahmed, kuwait

Liked: Cleanliness, staff & service
Nice but not close to the beach
Air condition every where is very poor especially in the room, billiard room. Room lights are very dim. Front office staff are not professional (they requested me to pay 14% extra as taxis ) when I explained to them that taxis are included in expedia price given it took them too much time arguing & checking until they finally discovered they were wrong.
Stayed 7 nights in Jul 2017
Response from Asiya Salyakh on 12 Sept 2017
Dear Mr.Ahmed First of all, thank you very much for taking the time to evaluate our hotel. Each feedback is an important support for us - just so we learn what our guests want and can react to. The air conditions are all around the hotel and it cannot provide our guests with the minimum of the temperature just because in summer time outside is about 45'. Also the Hotel is rated as a "Green Star Hotel" and we care about the environmental protection. For this reason we provide the room with extra-light by guest request. We regularly train all our service staff to prevent the deficiencies mentioned by you. Thank you for visiting our hotel and thank you again for the feedback we received from you. We would be glad to welcome you back to Jaz Makadi Oasis and we hope that you will enjoy the next stay. Best regards

8/10 Good

Medhat Yehia, US

Liked: Cleanliness, property conditions & facilities, room comfort
Aqua park vacation
Very nice hotel and huge resort. The beach is almost empty and not easy to enjoy on it need a group. But the aqua park is amazing. Regarding the staff they are very kind but not professional especially in restaurant.
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

kabariti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

Ahmed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
I really enjoyed my stay at the hotel, however i would recommend more water activities by animation team at the pool and also a towel booth at the beach
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

8/10 Good

Hisham, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel wit marvelous beach
Welcoming staff with comfortable rooms, all inclusive with good quality food. Never miss good days at hurgada
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Very high hotel , the most stupid frontoffice ever
The hotel is good ,and is good rated also , but there is no aqua park in this hotel , so you have to pay every day 150 egp everytime you attend , the hotel manager is very good manager and I really appreciate him but the front office manager and front office employee is the most stupid ever I see in the world , low stander of service , they are not helpful at all , they don't know good English , but inside the hotel service is 5 stars quality ,even food is very delicious
Response from Mohamed Saber on 12 Jan 2022
Dear Valued Guest, We appreciate the time you spent to share your experience. We are very delighted to read that you enjoyed your stay with us and that our facilities and service met your expectations. We hope to see you once again at Jaz Makadi Oasis Resort & Cub Best Regards The Hotel Management

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist immer freundlich und hält alles sauber und gepflegt. Das gilt sowohl für den Essensbereich, die weitläufige Gartenanlage als auch die Poolbereiche.
Stayed 10 nights in Dec 2023
Response from Jaz Makadi Oasis Resort on 10 Jan 2024
Liebe Frau Corinna,Herzliche Grüße vom Jaz Makadi Oasis Resort.Wir bedanken uns für Ihre nette Bewertung und freuen uns, Sie bald bei uns begrüßen zu dürfen.Beste grüßeHotelmanagement-TeamPS: With the implementation of a state-of-the-art WiFi system, you can now enjoy a greatly enhanced internet experience at Jaz Makadi Oasis Resort: higher speeds, seamless coverage in all public areas starting from the lobby, terraces, restaurants, pools right to the beach, ensuring a reliable connection throughout the entire resort.

10/10 Excellent

Beatrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ciò che rende speciale il posto sono le persone, tutto lo staff è stato ammirevole: Ahmed, Sam, Osama, Hafez, Ibrahim, il direttore del ristorante... tutti quanti! La struttura è datata ed è più adatta alle famiglie che a coppie giovani o amici ma i servizi sono perfetti, il cibo molto buono e la pulizia anche. I cocktail sono ben curati e lo consiglio assolutamente.
Stayed 6 nights in Jan 2024
Response from Jaz Makadi Oasis Resort on 9 Jan 2024
Cara Famiglia Beatrice,Cordiali saluti dal Jaz Makadi Oasis Resort.Desideriamo ringraziarvi per la vostra bella recensione e non vediamo l'ora di darvi il benvenuto presto.Distinti salutiGruppo di gestione dell'hotel

8/10 Good

Hakan

Liked: Cleanliness, staff & service
The hotel was all fine for 2 days. I don’t know what you could do here for 1 week. Beach was fine but guy with camel was annoying. You can only use the gym and the spa with an extra charge. Sorry but why am I booking all inclusive when I have to pay extra again. It’s annoying. Then just charge 5€ more per day and the guests will leave with a good feeling of having enjoyed all inclusive. Food selection was not really good, but I can understand it seeing all the Germans in the hotel. People with no taste get food that does not taste. Over all it was okay but I’ll not come again.
Response from Jaz Makadi Oasis Resort on 8 Jan 2024
Dear Mr. Hakan,Warm greetings from Jaz Makadi Oasis Resort.Thank you for your review.we would like to inform you that, all information about the resort and especially the gym fees are being mention in all websites and tour operators brochures, we believe you missed this information. we were so proud to have you in our resort. and wishing to welcome you soon in our resort.Kindest regards,The management team.