Aerial view

Reviews of Parkhotel Horst

4 out of 5
Parkhotel Horst
Tienrayseweg 2, Horst

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 157 reviews" "
Rating 8 - Good. 66 out of 157 reviews" "
Rating 6 - Okay. 20 out of 157 reviews" "
Rating 4 - Poor. 3 out of 157 reviews" "
Rating 2 - Terrible. 1 out of 157 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good with very pleasant staff
Stayed 2 nights in Dec 2023
Response from Team Parkhotel Horst on 8 Dec 2023
Thank you for the great score and feedback Jack! We would be delighted to welcome you again during a future visit to Horst.

8/10 Good

Kevin

Stayed 2 nights in Oct 2023
Response from Team Parkhotel Horst on 26 Oct 2023
Hartelijk dank voor uw verblijf en voor deze mooie score op hotels.com.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was very good. No issues at all
Stayed 1 night in Sep 2023
Response from Team Parkhotel Horst on 7 Sept 2023
Hello Jack, Great to read you enjoyed your stay with us and thank you for sharing this on Expedia. We hope for the opportunity to welcome you again when you're in the area again!Kind regards, Team Parkhotel Horst

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pastoral setting recharged my emotional and mental levels. The food was excellent. The staff was energetic.
Stayed 2 nights in Jun 2023
Response from Team Parkhotel Horst on 30 Jun 2023
Dear Gerald,Thank you very much for this beautiful score and nice comments. Great to see you enjoyd your stay so much and I will share your comments with the team.Kind regards,Team Parkhotel Horst

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent, food was superb and a great location for a walk or a run
Stayed 3 nights in May 2023
Response from Team Parkhotel Horst on 12 May 2023
Hello Jack,Great to read you had such a good time with us. Thank you for this review and your recent stay. We hope for the opportunity to welcome you again!Kind regards, Team Parkhotel Horst

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service
I thought the overall property looked old in that paint work was needed on the staircases, walls and carpets looked worn. Having said that the people were top class, very professional and made you feel welcome.
Stayed 2 nights in Mar 2023
Response from Team Parkhotel Horst on 13 Mar 2023
Dear Jack,Thank you so much for your recent visit at our hotel and for sharing your experiences. Great to read you enjoyed your stay so much and your comments regarding our staff are much appriciated. Kind regards,Team Parkhotel Horst

10/10 Excellent

Lum

Stayed 1 night in Aug 2022
Response from Team Parkhotel Horst on 30 Sept 2022
Wow a perfect 10! Thank you very much!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful property
Stayed 1 night in Jul 2022
Response from Team Parkhotel Horst on 30 Sept 2022
Thank you so much for your recent visit and for this perfect score! Great to see you enjoyed your stay so much, we hope for the opportunity to welcome you again!

6/10 Okay

Andre

Business traveller
Disliked: Cleanliness
Did do nothing with bird nest in my vent
Stayed 3 nights in Jun 2022

10/10 Excellent

Darren

Stayed 1 night in Mar 2022
Response from Team Parkhotel Horst on 4 Apr 2022
Thank you so much for this perfect 10 score on hotels.com! Great to see you enjoyed your stay so much. We hope for the opportunity to welcome you again in our hotel. Kind regards, Team Parkhotel Horst

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Team Parkhotel Horst on 23 Nov 2021
Hello Ben, Thank you so much for your recent visit and for sharing your experiences. It's great to see you enjoyed your stay so much! We hope you cherish some special memories of your stay and look forward to welcome you again! Best regards, Team Parkhotel Horst

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
i was stay at 208, there is external door for 208 and 207, this door are very noisy while other gusts use it. the TV scree on room was so old and the remote has hard to opperate. all other was great!
Stayed 2 nights in Mar 2020
Response from Team Parkhotel Horst on 9 Mar 2020
Thank you very much for this beautiful score and for your feedback on hotels.com. Sorry for the remote controle, we will send our colleauge from the maintenance departement to room 208 to check this item.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a business trip
The hall, the restaurant and the view are very nice but the room was old
Stayed 2 nights in Feb 2020
Response from Team Parkhotel Horst on 10 Feb 2020
Thank you very much for your visit at our hotel and for this beautiful score on hotels.com! We hope to welcome you again when you're in the area again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, decent sized rooms clean and tidy rooms. Great location and very friendly staff.
Stayed 3 nights in Oct 2019
Response from Team Parkhotel Horst on 4 Nov 2019
Thank you so much for your recent visit and your review. It's always nice to receive compliments about our hotel and especially about our staff. We hope for the opportunity to welcome you again in our hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Team Parkhotel Horst on 16 Oct 2019
A perfect 10! Thank you so much for this review on hotels.com and for your recent visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Team Parkhotel Horst on 16 Oct 2019
Thank you for this perfect 5-star score on Expedia!

10/10 Excellent

LBK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we did not have good weather, we enjoyed our one-night stay at the Parkhotel. It is a quiet and charming hotel nestled in a beautiful oasis surrounded by nature. With a stunning view of a lake as its backdrop, gorgeous flower bushes that fill the air with a pleasant aroma and the lovely sound of the wild birds singing in the tall green trees along the walking trail next to the hotel.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to where i needed to be. Stayed here several times. Nice bar and restaurant.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in the hotel is excellent, as is the breakfast buffet. Wonderful staff.
Stayed 4 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff
Wonderful weather to sit on the patio by the lake.
Stayed 1 night in Apr 2019

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Overall good hotel, would recommend.
Stayed 1 night in Mar 2019

8/10 Good

Tidhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was good also breakfast
Stayed 1 night in Nov 2018
Response from Parkhotel Horst on 8 Jan 2019
Thank you very much! We would like to welcome you again. - Team Parkhotel Horst

10/10 Excellent

Sonip, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything about the hotel is lovely and perfect, unfortunately the room did not have air conditioning which really was disappointing as it was very warm, and really affected our trip . swimming pool and restaurant very nice!
Stayed 1 night in Jun 2018
Response from Parkhotel staff on 20 Jun 2018
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the moat :-)
Only hotel that I've ever stayed in with a moat around it. Excellent hotel and very friendly staff. Restaurant was great too. Like most hotels in Europe, the breakfast was expensive but good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room Comfort
Tv position on the wall poor visibility No Tea or Coffee in the room No drink

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most impressive
Not wishing to pay several hundred Euro per night for an exhibition in Dusseldorf we chose Park Hotel. As it turns out an excellent choice. An impressive looking building, bright and cheerful, as were the staff. Room was a good size, everything clean and in good condition. Bed was very comfortable and bathroom also excellent with a good shower and a seperate bath. I had mentioned the bath towel size being small and after dinner was presented with huge bath towers, top marks for that. The restaurant was also very good with a good selection from the menu. Breakfast was the best huge choice of fresh food. Didnt get a chance to try the swimming pool, unfortunately. Maybe next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

glenn, El dorado hills

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway but quiet
The hotel and service was good. The sheets were a bit rough. The breakfast was nothing special. Nice view from our room. A very quiet room

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean quiet place to stay near Venray
I appreciated the warm welcome from the staff and an excellent meal in the hotel restaurant.

10/10 Excellent

trevor, Nottingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT ACCOMMODATION
Modern, light and very Dutch hotel, good sized rooms and large bathrooms, bath with shower plus another sep shower unit - excellent. Very comfortable beds, everything you need in the room apart from tea and coffee - apart from a bit of as mix upo over the booking this hotel was excellent all round...

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival
Arrived very late, but staff were still more than helpful with check in. Excellent rooms, fabulous views over the lake. Will be back

10/10 Excellent

Mick T, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location and only five minutes from the motorway, which you can't hear. View of the lake to the rear of the Hotel, is very pleasant, with a terrace restaurant and bar. Staff were all polite and helpful. Good choice to break your journey.

10/10 Excellent

Spencer, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Had to stay near Venlo and was recommended this hotel before. Will always use it if in the area. Very nice.

10/10 Excellent

Cave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find
I didn't book this hotel on line as I didn't like the look of the place from the photo and the name reminded me of Parkhurst (the prison) I phoned Hotels.com as my chosen one wouldn't take the summer discount and was recommended to Parkhotel Horst as it was near to Floriade. What a suprise! The whole of the back of the hotel looked out onto a lake. There was a lovely bar area and the dinner in the restaurant was fantastic - easily the best of our holiday and quite reasonably priced. There is a tiny but adequate indoor swimming pool but if you go there have a walk round the lake - it's lovely. Breakfast was very good too. Totally recommendable

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful surprise
The Hotel is a surprise in that it looks and offers the kind of stay that you'd expect in a big town. However, situated just off the expressway, and a short drive to the 2012 Floriad, it is easy to find, and offers a classy standard of accommodation and food; the Hotel leaves a memorable and good impression. Overlooking a small lake, with easy walking paths, one is left to wonder, why here? The only qualification is that apart from this property, there is seemingly nothing else nearby other than farms. Unless you were going for total rest or a bike vacation I am not sure what you would do here. Dinner and breakfast were excellent.

8/10 Good

Trevor, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive setting
Lovely setting by a big lake, for an early evening stroll. Good sized room and large wetroom. We didn't want a big meal, so went for more of a snack in the bar area. Meant to leave a note in the suggestions box, about employing someone to clear up the dirty glasses rather than either leave them on the tables or line them up along the bar. But when we eventually got service in the bar, they performed well. Great breakfast buffet. Plenty of parking. Good , modern hotel, but lacking in a bit of Dutch character for us.We could have been anywhere in the world.

6/10 Okay

Aygül

Stayed 1 night in Dec 2023
Response from Team Parkhotel Horst on 9 Feb 2024
Thank you for your review on Expedia, Aygül. Your feedback is invaluable to us as we continuously strive to enhance our product and services for our guests. We would greatly appreciate any specific insights or suggestions you may have to help us improve. Please feel free to share any further details or recommendations you may have. We hope to welcome you back soon.

8/10 Good

ERIK

Liked: Staff & service, property conditions & facilities
Kamers zijn niet erg warm te krijgen ook nogal koud in de badkamer. Sommige delen van de kamer en badkamer zijn niet naar behoren gepoetst. We zien wel dat wordt gepoetst maar een deftige nacontrole zou niet mis zijn om beter te scoren.Personeel is vriendelijk en behulpzaam.
Stayed 3 nights in Dec 2023
Response from Parkhotel Horst on 18 Jan 2024
Bedankt voor deze mooie score, Erik! Wat fijn om te lezen dat u zo positief bent over ons personeel, zij zullen ook blij zijn om dit te horen. Het is inderdaad de bedoeling dat er grondig gepoetst wordt en wij vinden het erg vervelend dat dit bij u niet het geval was. Wij zullen dit terugkoppelen met onze housekeeping manager. Bovendien zullen wij het temperatuur probleem in de kamer terugkoppelen met onze technische dienst. Nogmaals bedankt voor uw verblijf en review. Wij hopen u in de toekomst wederom te kunnen verwelkomen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel op handige ligging vlakbij de weg. Nette spa-faciliteiten (helaas waren de sauna's en stoomcabines niet in gebruik). Op de kamer troffen wij enkele defecten aan zoals een ventilator in de badkamer die niet uit kon, een defect koffiezetapparaat en een doucheleiding die erg veel herrie maakte. Al met al een goed verblijf gehad.
Stayed 1 night in Dec 2023
Response from Parkhotel Horst on 18 Jan 2024
Bedankt voor deze mooie score! Wat fijn om te lezen dat het verblijf naar wens was. Wij zullen uw feedback m.b.t. de defecten op de kamer meenemen en na laten kijken. Nogmaals bedankt voor zowel u verblijf als uw review en hopelijk kunnen wij u in de toekomst opnieuw verwelkomen!

10/10 Excellent

Petra

Stayed 4 nights in Dec 2023
Response from Parkhotel Horst on 18 Jan 2024
Bedankt voor deze prachtige score Petra! Wij hopen u in de toekomst wederom te kunnen verwelkomen.

10/10 Excellent

Aygül

Liked: Staff & service
Empfehlenswert
Stayed 1 night in Dec 2023
Response from Team Asteria on 7 Dec 2023
Vielen Dank für Ihren kürzlichen Aufenthalt und für Ihr Feedback Aygül!

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Team Parkhotel Horst on 13 Nov 2023
Thank you very much for this beautiful score on hotels.com

6/10 Okay

Jørgen

Travelled with family
Disliked: Amenities, property conditions & facilities
Okay hotel. The Food is fine. The staff so so. The swimmingpool area was heated by a very noisy heater that dominated the room. The sauna Area was COLD and the changing facilities were not good and practical. People therefor walked in and out with outdoor shoes in the shower area. There were no hooks and seats in the changing boxes and no towels. This is not up to standard.
Stayed 1 night in Oct 2023
Response from Team Parkhotel Horst on 26 Oct 2023
Hello Jørgen,Thank you for your review on Expedia. We greatly appreciate you taking the time to give us your feedback about your stay in our hotel. We are sorry to read you speak of cold Sauna area, have you mentioned this to the reception? We have noted your comments regarding changing facilities for future improvements. Thank you for bringing this to our attention.Kind regards,Parkhotel Horst

8/10 Good

Armin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Personal freundlich. Zimmer sauber,reichhaltiges Frühstück.
Stayed 2 nights in Sep 2023
Response from Team Parkhotel Horst on 26 Oct 2023
Vielen Dank für Ihren Aufenthalt und für das Teilen Ihrer Erfahrungen.

8/10 Good

Yvonne

Travelled with family
Liked: Amenities, property conditions & facilities
Schönes und sauberes Hotel.
Stayed 2 nights in Oct 2023
Response from Team Parkhotel Horst on 6 Oct 2023
Vielen Dank für Ihren kürzlichen Aufenthalt und für Ihr Feedback.

4/10 Poor

Reggy

Business traveller
slechte kamer, heel veel geluid vanuit andere kamer. zat alleen maar een deur tussen. ook geen koelkastje op kamer. zgn 4 sterren hotel. wisselen van kamer ging niet want zat helemaal vol. avond eten eigenlijk ook onder de maat. en toch niet goedkoop.
Stayed 1 night in Sep 2023
Response from Team Parkhotel Horst on 7 Sept 2023
Beste Reggy,Bedankt voor uw recente verblijf en voor het delen van uw ervaringen. Wat vervelend om te lezen dat geluidsoverlast heeft gehad, onze excuses hiervoor. Wij hebben luxere kamers beschikbaar welke wel voorzien zijn van een koelkastje, misschien sluit dit beter aan bij uw voorkeuren voor een toekomstig verblijf! Met vriendelijke groet,Team Parkhotel Horst

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Team Parkhotel Horst on 2 Oct 2023
Thank you very much for your stay in our hotel and for sharing your experiences.

10/10 Excellent

saskia

Stayed 1 night in Aug 2023
Response from Team Parkhotel Horst on 2 Oct 2023
Thank you very much for your recent stay in our hotel and for this perfect score!

6/10 Okay

Hamide

Business traveller, Travelled with partner
Liked: Staff & service
Das Zimmer was wir zu erst bekommen haben hat sehr unangenehm gerochen. Die Spender für Seife und Shampoo war leer und die Bettdecke hatte Flecken. Das Zimmer wurde sofort ausgetauscht auch ohne Diskussion. Es steht was von Mini Bar in der Beschreibung des Hotels…. Das stimmt nicht. Sie haben Kaffee und Tee im Zimmer aber kein Wasser dass müssen Sie sich dann im restaurant besorgen 🙄 Das Essen im Restaurant ist Super 👍
Stayed 1 night in Aug 2023
Response from Team Parkhotel Horst on 24 Aug 2023
Hallo Hamide,Vielen Dank für Ihren Aufenthalt und für Ihre Bewertung auf Expedia. Wir entschuldigen uns dafür, dass das Zimmer nicht richtig sauber war. Glücklicherweise haben unsere Kollegen Ihnen sofort ein anderes Zimmer gegeben. Es ist wahr, dass wir einige Zimmer mit einer Minibar haben. Die von Ihnen gebuchte Junior Suite verfügt jedoch nicht über eine Minibar, dies ist auch nicht in der Zimmerbeschreibung erwähnt. Ihr Kompliment über das Restaurant werden wir an das Restaurantteam weitergeben, ich bin sicher, dass sie das gerne hören. Sollten Sie unsere Region in Zukunft wieder besuchen, wissen Sie bitte, dass Sie bei uns herzlich willkommen sind.Mit freundlichen Grüßen,Team Parkhotel Horst