Garden
Check availability

Reviews of Columbia Gorge Hotel and Spa

3.5 out of 5
Columbia Gorge Hotel and Spa
4000 Westcliff Drive, Hood River, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 995 reviews" "
Rating 8 - Good. 253 out of 995 reviews" "
Rating 6 - Okay. 83 out of 995 reviews" "
Rating 4 - Poor. 29 out of 995 reviews" "
Rating 2 - Terrible. 17 out of 995 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with family
It is located right on the Columbia river with amazing views. And a Great service staff.
Stayed 1 night in May 2024
Response from ak on 23 May 2024
Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect last day of our Yellowstone trip!
Stayed 1 night in May 2024
Response from ak on 22 May 2024
Happy to hear. Hope we'll be the first stop of your next trip.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from ak on 21 May 2024
Thank you

8/10 Good

Jessie, Palm Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ak on 11 May 2024
Thank you

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wish I could have given the hotel a better rating. It was a cute place but I was so put off by the construction going on outside our room that we were not told about prior to arrival or when we checked in. Went to our room to relax after traveling all day and had to listen to saws running and excessive noise For hours. Then Saturday morning construction workers were there again. Very disappointed
Stayed 1 night in May 2024
Response from ak on 4 May 2024
Dear nicole,Our sincere apologies for noise disturbances during your visit. It is apperant that we dropped the ball communicating working hours to our restoration crew.. We hope you pay us another visit to allow us to give a much deserved better impression of ourselves. Again, my sincere aologies and please let me know when you wish to visit in the future.

6/10 Okay

Ken, grapevine

Stayed 4 nights in Feb 2024
Response from ak on 3 May 2024
I hope we'll keep you happier next time.

10/10 Excellent

georell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds, unique historic hotel, friendly staff —even an adorable welcome bag (with cute bandana, water dish, treats and poo bags!) for our doggo. Beautiful rooms, nice dining, art deco decor. Special!
Stayed 1 night in May 2024
Response from ak on 3 May 2024
happy to keep the 4 legged friendhappy! an you too, of course:)

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming, with very nice service and a really delicious breakfast at a reasonable price. Bed was excellent.
Stayed 1 night in Apr 2024
Response from ak on 1 May 2024
Thank you, Benjamin for the kind words.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ak on 1 May 2024
thank you.

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from ak on 30 Apr 2024
thank you

10/10 Excellent

Kelli

Stayed 1 night in Apr 2024
Response from ak on 29 Apr 2024
Thank you

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great trip into the past. The building was certainly a nostalgic look at how things were.
Stayed 1 night in Apr 2024
Response from ak on 17 Apr 2024
happy to hear you had enjoyed your time here. We hope to see you back.

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Columbia Gorge Hotel! Had a lovely stay at your hotel. The staff were friendly and helpful, and the room was very clean and well appointed. The original elevator was amazing! My only feedback and reason for 4-star review is the lighting. The white LED lights at the front desk and lounge are too white bright for someone who is photo-sensitive (triggers migraines). LEDs come in a range of warmth's and intensities, and it would be something I'd strongly advise the facilities team to reconsider.
Stayed 2 nights in Apr 2024
Response from ak on 15 Apr 2024
thank you for your input, Tiffany. Those lights are actually on a dimmer, so this shoud be a easy fix. We hope to see you back.

8/10 Good

Flor

Stayed 1 night in Apr 2024
Response from ak on 29 Apr 2024
Thank you

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but the hotel is a little tired.
Stayed 1 night in Mar 2024
Response from ak on 3 Apr 2024
Thank you for sharing your experience.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 4 Apr 2024
Thank you so much for your review. We hope to see you back!!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views around the property were beautiful and a great location to run in and out of town. Very helpful and friendly staff.
Stayed 1 night in Mar 2024
Response from ak on 26 Mar 2024
Happy to read that you had a fine time here in Hood River. Please come back to see us.

10/10 Excellent

Magan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ak on 3 Apr 2024
Thank you

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful relaxing stay.
Stayed 1 night in Mar 2024
Response from ak on 27 Mar 2024
made our day, Melodie. Thank you for sharing!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were planing on having pedicures, but didn’t know to schedule ahead and would have enjoyed having Sunday as an option. We will keep this property at the top of our list!
Stayed 1 night in Mar 2024
Response from ak on 26 Mar 2024
and we'll make sure you get that pedicure. Thanks for the visit.

8/10 Good

Keith

Travelled with partner
Great location for scenery and ongoing travel.
Stayed 1 night in Mar 2024
Response from ak on 24 Mar 2024
Happy to hear that you had fine visit. Please come back to visit us again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant overnight stay. Beautiful views right near the river. Friendly staff. The 103 year old hotel has lots of character. I highly recommend.
Stayed 1 night in Mar 2024
Response from ak on 13 Mar 2024
Thank you Michael. We hope to see you back.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building, stunning interior design. Has been kept up immensely well. Rooms and colors are divine, classic and traditional with a touch of modernity. Worth each penny - especially for the epic views of the gorge. Cheers!
Stayed 1 night in Feb 2024
Response from ak on 2 Mar 2024
Thank you James. It looks like we were able to meet your expectations. Please come back to see us.

8/10 Good

Spence

Stayed 2 nights in Jan 2024
Response from ak on 22 Feb 2024
Thank you for staying with us.

10/10 Excellent

rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old elevator as inconvenient as it might be for others. The historic aspect brought a lovely touch to our valentines week treat. Beautiful gardens to walk and a great cliff side view overlooking the river.
Stayed 2 nights in Feb 2024
Response from ak on 21 Feb 2024
We're thrilled to hear that youenjoyed your time here in Hood River. We hope to see you back soon.

6/10 Okay

Gia

Travelled with partner
Pretty grounds. Tepid shower, coffee and staff
Stayed 2 nights in Feb 2024
Response from ak on 20 Feb 2024
Thank you for your comments.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1921 and a national historic landmark. Very beautiful!
Stayed 1 night in Feb 2024
Response from AK on 19 Feb 2024
happy that you enjoyed your time in Hood River.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting yet near the interstate.
Response from AK on 19 Feb 2024
Thank you for your visit and we hope to see you back. I wish we could remove the interstate:(

2/10 Terrible

Jaime

Stayed 2 nights in Feb 2024
Response from ak on 20 Mar 2024
Thank you

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful - Donna took good care of us, and all the staff were friendly and helpful. The grounds were lovely to walk around, the bed comfortable, and dinner at the restaurant was delicious.
Stayed 3 nights in Jan 2024
Response from ak on 7 Feb 2024
We're so happy that you had an enjoyable stay. We hope to see you back.

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2024
Response from ak on 20 Mar 2024
Thank you

10/10 Excellent

Jodi

Stayed 1 night in Jan 2024
Response from ak on 31 Jan 2024
Thank you

6/10 Okay

Annette

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from ak on 18 Jan 2024
Thank you for sharing.

10/10 Excellent

Emily

Business traveller
Stayed 1 night in Jan 2024
Response from ak on 10 Jan 2024
Thank you.

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and staff. Needs better communi
My friend and I went for two nights to enjoy New Years Eve and New Years Day. The hotel itself is wonderful, and we really loved all the holiday lights in the gardens, and decorations throughout. The staff were all very friendly...!!! The only thing a bit bothersome was that it was not mentioned online that the special New Years Eve dinner and New Years Day brunch required separate reservations. No one at the hotel mentioned it during check in either, but the wait staff were able to fit us in fortunately because the food was great..!! Another issue was that I never received a reservation confirmation when I selected the stay at the end of September. When I tried contacting the Hotel directly a week in advance to confirm my reservation, it was impossible to reach someone at the main phone number, and no one responded to my online request for information. I was finally able to get a reservation verification when I pieced together information from billing and contacted Hotels.com.
Stayed 2 nights in Dec 2023
Response from ak on 10 Jan 2024
Hello Bernard,Thank you for spending the NYE with us and all the nice things you had to say. However, we mostly appreciate the points you made aboute issues that we can correct for your future visits. Thanks again and have a splendid 2024.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ak on 26 Dec 2023
WE ARE HAPPY THAT YOU ENJOYED YOUR STAY.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Boutique Hotel
This was our first stay at the Columbia River Gorge Hotel and Spa. It was delightful from beginning to end. The gorgeous decorations of the season, a piano player on Sunday, the food and service were wonderful. Its full of charming touches of yesteryear, as well as lots of modern touches with lighting and furnishings. We hated to leave. We'll be back soon!
Stayed 2 nights in Dec 2023
Response from ak on 20 Dec 2023
We are so happy to hear that you enjoyed your visit. We're looking forward to your next one.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ak on 16 Dec 2023
Thank you

10/10 Excellent

chris s

Stayed 1 night in Dec 2023
Response from ak on 16 Dec 2023
Thank you

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lived up to the great reviews. It is a charming historic hotel. We visited in early December and the hotel was festooned in holiday cheer with lights and decorations. The hotel gets it right with comfy mattresses, a nice variety of pillows, thick towels, a fridge, decent restaurant with a view of the river. Sitting by the with a glass of wine before dinner was a delight on a cool evening. No complaints. We will be back.
Stayed 1 night in Dec 2023
Response from ak on 10 Dec 2023
Thank you Constance,We're delighted to hear that you enjoyed your visit. We're looking forward to your next visit.

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, horrible customer service.
Have enjoyed our stays in the past. Although, this trip was disappointing. Michal,(an older lady that was servicing the brunch on Sunday was horrible!). In fact there were two servers that morning who are in desperate need of customer service training. The manager of the hotel, Alp, need help in that same area The hotel is absolutely breathtaking. These three individuals need to go!
Stayed 2 nights in Dec 2023
Response from General Manager on 6 Dec 2023
Dear Catherine,Thank you so much for the feedback. It's always wonderful to welcome back repeat guests, and you're no exception. That being said, providing attentive, friendly service is always our goal, so it's unfortunate to hear that this wasn't reflected during your visit. We will be sure to discuss your comments internally and make improvements where necessary. Please consider coming back to join us again soon; we know that we can impress you.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most beautiful place to stay in Hood River.
Stayed 1 night in Dec 2023
Response from ak on 8 Dec 2023
Thank you so much.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ak on 8 Dec 2023
Thank you

2/10 Terrible

Heriberto

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ak on 17 Dec 2023
Thank you, Chris.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel with great Christmas lights around the property, cliffs and waterfall. Very pet friendly as well.
Stayed 1 night in Nov 2023
Response from ak on 2 Dec 2023
Thank you

10/10 Excellent

Jacque

Stayed 1 night in Nov 2023
Response from ak on 16 Dec 2023
Thank you.

10/10 Excellent

Judith

Stayed 1 night in Nov 2023
Response from alpk on 16 Nov 2023
thank you

10/10 Excellent

James N P

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location to celebrate our 44th anniversary.
Stayed 2 nights in Nov 2023
Response from ALPK on 13 Nov 2023
We are happy that we've met your expectations. We're also looking forward to have you back on the 45th!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ak on 13 Nov 2023
thank you

8/10 Good

Carmen, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wish they'd provide coffee maker in your room. A carafe with tepid warm coffee in the lobby doesn't cut it
Stayed 1 night in Nov 2023
Response from alp on 6 Nov 2023
Thank you for your review. We'll definitely take your suggestion into consideration.