Apple Room
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Reviews of Apple Inn (Causeway Bay)

2.5 out of 5
Apple Inn (Causeway Bay)
Flat AB&C,1/F, Phoenix Apartment, 70 Lee Garden Road, Causeway Bay, Hong Kong

Reviews

5.6
Rating 10 - Excellent. 16 out of 269 reviews" "
Rating 8 - Good. 49 out of 269 reviews" "
Rating 6 - Okay. 100 out of 269 reviews" "
Rating 4 - Poor. 53 out of 269 reviews" "
Rating 2 - Terrible. 51 out of 269 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the hotel worked well: hot water, air conditioning, toilet, etc. The room was small, but for the price and the excellent location - very handy to the metro/subway and busses, and not far from the ferry - this was excellent value for money.
Stayed 6 nights in Jun 2023
Response from Apple Inn on 5 Jul 2023
Thank you for sparing time to share your views for your stay at Apple Inn, we are grateful to know that your experience with us was a pleasant one. We hope to see you again.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine over all
Stayed 14 nights in Mar 2023
Response from Apple Inn on 16 Mar 2023
Thank you for sparing time to share your views for your stay at Apple Inn, we are grateful to know that your experience with us was a pleasant one. We hope to see you again.

2/10 Terrible

Wai Ying Gloria Yvonne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only thumb up will be friendly staffs and location convenience. Room condition horrible, moldy walls and hot water supply last for less than 5 min. which is not enough for a shower.
Stayed 16 nights in Jan 2023
Response from Apple Inn on 17 Feb 2023
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of the room online nothing like what I saw in person. It was very difficult to find. The person that checked me in once I found it was not very friendly. My room had ants the floor was dirtyand had not much room. All the bad reviews on Google or correct about this place. I tried to give a chance and find out for myself. Now I agree with everyone else that has left bad reviews. To top it all off it was overpriced.
Stayed 4 nights in Jan 2023
Response from Apple Inn on 26 Jan 2023
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.

4/10 Poor

juvelyn

Stayed 8 nights in Nov 2022

2/10 Terrible

Sang Fong

Stayed 1 night in May 2022
Response from Apple Inn on 2 Jun 2022
Thank you for sparing time to share your views for your stay at Apple Inn, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.

2/10 Terrible

Roberto

Stayed 1 night in Oct 2021
Response from Apple Hotel on 4 Nov 2021
Thank you for sparing time to share your views for your stay at Apple Hotel, we are sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Apple Hotel on 12 Jun 2020
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong.

10/10 Excellent

VIKTORIIA

Stayed 2 nights in Jul 2019

6/10 Okay

Man Kei

Travelled with family
Stayed 13 nights in Aug 2019
Response from Apple Hotel on 26 Aug 2019
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong.

4/10 Poor

Lemuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too many ants...
Room needs updating.
Stayed 1 night in Jul 2019
Response from Apple Hotel on 13 Jul 2019
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We appreciate your candid comments, and will share your feedback with our team for improvement. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

6/10 Okay

RS

Liked: Staff & service, amenities
It would be difficult to beat the location of this guest house. It's two minutes from the F1 Causeway Bay MTR exit, the Airport bus is maybe five minutes away, mini buses line up outside, and all of Causeway Bay is right out the door. In my particular room, there was a partition between the shower/sink and the toilet, so you don't have to worry about tripping over the toilet like in other Hong Kong washrooms.
Stayed 10 nights in Apr 2019
Response from Apple Hotel on 14 May 2019
Thank you for sparing time to share your views for your stay at Apple Hotel. Your comments will motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong.

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No left luggage service
Refused luggage service after originally being told have this service
Stayed 1 night in Apr 2019
Response from Apple Hotel on 4 May 2019
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. We appreciate your candid comments and hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We will immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

6/10 Okay

Verified traveller

Fair for what you pay
Stayed 2 nights in Apr 2019
Response from Apple Hotel on 23 Apr 2019
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why I like the Apple Hotel
Only thing i feel important was a quiter operating air conditioner. It cooled okay. Plenty of fresh towels, very thoughful staff going obmver the top to see to property return, clean refridgerator, quiet avmctuvity in hallways, Excellent telephone to contact staff. Local area knowledge excellant, with great shops and restos. Clean stairwells well lit areas, comfortable lobby seating, helpful food ordering. Reasinable reant considering the grand presrntation of local establishments. I will remember the excellant choice i made in staying in Causeway Bay Really thrilled to be there for such bargain prices. Just so lively!
Stayed 7 nights in Mar 2019
Response from Apple Hotel on 8 Apr 2019
Thank you for sparing time to share your views for your stay at Apple Hotel, we are delighted to know that your experience with us was a pleasant one. Your kind words will motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Apple Hotel on 2 Apr 2019
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

4/10 Poor

Yih Chang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Apple Hotel on 14 Mar 2019
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Too small and not new
Stayed 2 nights in Jan 2019
Response from Apple Hotel on 1 Feb 2019
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We will share your feedback with our team for investigation and improvement. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

2/10 Terrible

Sovy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Apple Hotel on 19 Dec 2018
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. Please accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We will share your feedback with our team for investigation and improvement. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

6/10 Okay

Pauline

Disliked: Property conditions & facilities, room comfort
This place is for a dwarf
Stayed 5 nights in Sep 2018
Response from Apple Hotel on 17 Dec 2018
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. We appreciate your comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We will share your feedback with our team for investigation and improvement. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

6/10 Okay

Marianela, California

Disliked: Room comfort
Very uncomfortable place, I would definitely pay a little more and get something better. The whole building smells. The location is great. It all depends on the type of traveller you are. But not recomended for travellers who prioritize cleanness and comfort.
Stayed 4 nights in Jul 2018
Response from Apple Hotel on 8 Aug 2018
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry that your experience was below expectation. Please accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. Hope to have a chance to provide you with a better experience on your next visit to Hong Kong.

4/10 Poor

Perapong

Disliked: Cleanliness, property conditions & facilities, room comfort
It's ok to sleep only.
Face, a room is not matched with a images which shown on wed-site. The room is tiny.
Response from Apple Hotel on 30 Apr 2018
Thank you for choosing Apple Hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. Hope to have a chance to provide you a better experience on your next visit to Hong Kong.

8/10 Good

subharthy, london

Liked: Cleanliness, property conditions & facilities
Nice location
The hotel is good but the rooms are a bit too small and also if the bed size can be improved that will accomodate two people well. Overall great ace to stay with causebay way mtr and also shops near by to eat.
Stayed 5 nights in Mar 2018
Response from Apple Hotel on 14 Sept 2018
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong!

6/10 Okay

Richie, Chicago

You get what you pay for
I’m a worldwide budget hotel fan normally staying at places like the Chungking Mansions when visiting HK. This hotel exceeded my expectations for Hong Kong standards. In fact, the location/price/comfort ratio is so good that I’ll definitely be staying here next time. I never understand how people dare to complain about room/hotel appearance for this price!
Stayed 1 night in Feb 2018
Response from Apple Hotel on 21 Feb 2018
Thank you for sparing time to share your views for your stay at Apple Hotel, we are grateful to know that your experience with us was a pleasant one. We hope to see you again on your next trip to Hong Kong!

2/10 Terrible

sarah, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a Hostel
The staff at the Apple Hotel are welcoming, but this is just a hostel not a hotel. You get a basic room which is small as most are in Hong Kong. The bed is a three-quarter bed and probably not even six feet long. There is no wardrobe, just 4 hooks behind the door. Towels are provided but often torn and old. The neighbouring building rents rooms by the hour and it is located in the busiest and noisiest part of Causewaybay. It is reasonably clean, but no frills. No drinks, water, fridge or dining room. If you have a large suitcase and it doesn't fit under the bed you have about 30cm square to stand in.
Stayed 28 nights in Nov 2017
Response from Apple Hotel on 9 Jan 2018
Dear Sir/ Madam, Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. We appreciate your valuable comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong.

6/10 Okay

Jeffrey

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Rooms titles are deceiving...watch out!
On the Hotels.com website the Apple hotel has two types of rooms listed; Mini-Apple Room, which was advertised at $49 CAD per night and Standard Room, which was advertised at $58 CAD per night. We booked the standard room, knowing that rooms are quite small in HK. It turns out that there is no difference in the size of the rooms. They are all mini rooms. By selecting Standard Room all you are doing is paying $9 extra for no reason. It’s just a cash grab by the hotel. I know this for two reasons, one, looking at the fire escape plan shows the size of each room on a map on the inside of a he room door, and two, by asking one of the cleaning ladies. She told me that all the rooms are the small except room #3. There are a total of 13 rooms in this hotel.
Stayed 2 nights in Dec 2017
Response from Apple Hotel on 9 Jan 2018
Dear Jeffrey, Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are sorry to note that your experience was below expectation. We appreciate your valuable comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong.

2/10 Terrible

Chun k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel it's a lie !
I hate this place . I never stay in a hotel they will lie about the room I stay ! I booked standard room. They gave me a normal room it's very small and I can see the bathroom infort of me . Next day I ask the lady work there . I ssk I think you make a mistake gave me a wrong room ,cos I booked standard. She said yours room is standard it . Yours room is not small there have other room is even smaller ! And she is very not ice when she talking to me . She don't even care what I said ! I told her I make a friend she also staying this hotel . Her room it's much bigger . Next day when I go out .i saw the other room they have standards rooms and it's bigger ! And my room 100% it's a normal room . Cos eveyday after they clean the rooms they will let the door open . So I can see all the rooms . What hotel is this will lie about it ! All because they gave my room the some walkin client to make money. ! And I pay more for the standard they lie about it ! Don't even care when I ask about it . And still lie about it ! I will say if you can afford other hotel . Pls don't book this one ! This one it's not a hotel ! It's like a guest house but have yours room . They don't work like a hotel ! They lie !
Stayed 4 nights in Sep 2017

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, amazing location, friendly staff.
Really great location. Amazing value, perfect for the minimalist traveller. Staff are helpful and friendly.
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ken, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap but not worth the price
I often stay in low budget places, but the low price paid for accommodation here is not worth paying. The room was uncomfortably cramped. It would be impossible to turn around without bumping a wall or something. There is no reception area and the place you go to in order to check in or check out is grubby and dim. The elevators are another story. Even if you need to spend $10-20 more per night to stay elsewhere, I think you would be much happier for making that choice.

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

louise, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not as expected!!
Hotel not as expected!! Very small, dirty and noisy!! For a single young female traveling alone I would definitely not recommend!! I checked in and then out on the same day and had to book a different hotel as my room was not as advertised, the lock on the door was broken and the hotel staff were unable to hep!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shouldnt call a hotel,should call it a Ghettoo.very very dirty,uncomfortable,room too small,no space,aircondition leacking,bedshit dirty.blanket yuckky,smell so bad,no soap ,no shamppoo,very poor,should close it down,very old ,not happy at all,worse hotel in my entire life,dont hook me in that type of hotell again,pliz dont .

6/10 Okay

ece

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very tiny room but clean, well organized and central.

6/10 Okay

Kwai Ying

Disliked: Staff & service, room comfort
A convenient hotel for shopping and short stay
The hotel room is great for value, the location is convenient, i think i will go back for my next trip again

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Rooms very small, quite noisy, good location, very hard to find

6/10 Okay

Rushy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15 mins walk to JJ market and shops
This hotel is quite good in terms of quality of service and basic amenities. We found it to be comfortable beds and clean. The breakfast was nice, not too many options however it was sufficient and well cooked. The only draw back is that is approx 15 min walk from the closest metro station, which might be too much for some people.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Apple Hotel - Jan 2017
It was cheap, for a small room. It was value for money, not a rip-off, not a super bargain, fairly priced. Convenient location on Causeway Bay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room rate is reasonable. not far from Time square .Room is clean but too small

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Cheng Chuan

Liked: Staff & service, property conditions & facilities
A temporary rest area with modern amenities.
I guessed HK is such a small place therefore the room also reflects it's size. I have a slight difficulty in sleeping as I have to adjusted my body slantly to fit the bed length. And it is rather cramped with my luggage bags blocking the door way. For a short stay is fine. Very limited walking space in the room. Short walking distant to the subway.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
More of a place for back packers, very cheap.
Comfortable bed and good shower. No window in room and tap and toilet constantly flowed with water, to the extent that in the small hours of the morning we were under 2 inches of water. No staff around and we were leaving early the following morning at 6am. Still no one around to bring the problem to their attention. The smoke detector was covered with a plastic bag. The room was extremely cheap though, so I guess you get what you pay for.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
It took a long time to find hotel
Not very clean, good location but it was not easy to find hotel, will not stay again

2/10 Terrible

Miss L, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Near the MTR only
Shandy atmosphere, not suitable for single lady. The plug in my room to boil water is spoilt and they did not bother to repair it. Soft bed due to prolong usage. Toilet door cannot be closed fully. Shower gels are lousy to use. No daily housekeeping, only change of towels everyday.

10/10 Excellent

A Traveller, Worldwide

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and practical
Great location. Great price (for HK). Room is minuscule but has all the essentials. Shared fridge and MW. Make previous arrangements if arriving after 10pm.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Landon, Amarillo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
Staff was mixed. One really nice lady, but the one that seemed to be in charge was rude to everyone I saw her interact with, including myself. The room was small and beat up. Better options at this price in HK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for large people
I guess that this hotel was in a great location (not far from a MTR station, and opposite a shopping mall. Kind of difficult to find, but it's on a corner of a street. This hotel is like they have bought two floors of a block of flats. The room is very very small, So please pay attention to the measurements of the room. The room is just a bed squeezed between two walls, and the bathroom consists of a toilet and a shower head on the wall. The space for the shower is 1 and a half foot in front of the toilet, but it's sufficient. The room was so small that I would hit the bathroom door a lot. The WiFi is extremely poor, and people were sitting outside their rooms in order to get a better WiFi reception. I wouldn't stay here again because of the size of the room.