The location of this property was superb for us - about 2 mins walk to the Ben Thanh markets, 20 mins walk to Bui Vien walking street and 20 mins walk to Nguyen Hue walking street. Lots of shops, restaurants and street vendors around this area in District 1.
We were underwhelmed by the service, which was considerably lower than in other parts of Vietnam that we visited during our 3 week trip. Not sure if it's a HCMC-wide thing, but the staff were less friendly and helpful than in other areas like Hanoi, Hoi An, Sapa, Ha Long Bay. The two female staff members were able to assist us with laundry and transport services, but the one male receptionist seemed generally disinterested and didn't know anything about any of our transport bookings and had to call the others for help. The housekeeping wasn't consistent with some of our towels not being replaced each day. We ended up using a paper shopping bag as a bath mat as we couldn't be bothered trying to get a replacement from reception.
The property itself was nice and the location was great but you can probably get better service and communication elsewhere.