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Reviews of Hotel Phønix Hjørring

3 out of 5
Hotel Phønix Hjørring
Jernbanegade 6, Hjørring

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 504 reviews" "
Rating 8 - Good. 230 out of 504 reviews" "
Rating 6 - Okay. 85 out of 504 reviews" "
Rating 4 - Poor. 17 out of 504 reviews" "
Rating 2 - Terrible. 5 out of 504 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liana

Liked: Property conditions & facilities, room comfort
Friendly welcome
The hotel is family owned and one of the owners greeted us warmly, chatted with us, and checked us in. The hotel is beautiful and charming. Definitely would stay again if we ever pass back through.
Stayed 1 night in Oct 2023

10/10 Excellent

Warren

Stayed 1 night in Sep 2023

10/10 Excellent

Petr

Stayed 1 night in Mar 2023
Response from Birgitte Messmann on 17 Apr 2023
Mange tak for din feedback som vi sætter stor pris på.Håber at se dig igen en anden gang.

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Christoffer Messmann on 23 Jul 2022
Hi Petr Thank you very much for your review. I hope to see you again. Kind regards Christoffer Messmann

10/10 Excellent

Kjell

Stayed 1 night in Jul 2022
Response from Birgitte Messmann on 23 Jul 2022
Mange tak for din feedback, - det sætter vi stor pris på, og håber at se dig igen en anden gang.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet location. Very comfortable beds and very friendly and helpful staff.
Stayed 1 night in May 2022
Response from Birgitte Messmann on 17 Jun 2022
Mange tak for din feedback, - det sætter vi stor pris på

10/10 Excellent

Kathe

Stayed 2 nights in Apr 2022
Response from Birgitte Messmann on 28 Apr 2022
Mange tak for din feedback, - det sætter vi stor pris på. Håber at se dig en anden gang.

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Hjoring
A great family run hotel - very Profesional, specious newly renovated rooms, parking just on the site of the property for free, extremely friendly service and nice basic breakfast is offered at the hotel. I was there for a business couple of nights - and will definitely return when conducting business in the area. Hotel is position in the city centre - walking distance to many restaurants and main shopping as well (plus the theatre is walking distance as well).
Stayed 3 nights in Nov 2021

8/10 Good

Niels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, and very friendly staff
Stayed 1 night in Jun 2021
Response from Birgitte Messmann on 27 Jul 2021
Thank you for your feedback, - hope to se you another time.

8/10 Good

Fahmy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent place, convenient location
Stayed 1 night in Jun 2021

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Henrik Messmann on 14 Jun 2021
Hej Lars Tak for dit svar. Jeg håber vi ser dig heroppe en anden gang. Venlig Hilsen Henrik Messmann

8/10 Good

Gorm

Business traveller
Liked: Cleanliness, staff & service
Fair price, tired hotel, but great location
Great stay with excellent service. My Tesla got charged for a fair price. The rooms are a bit worn/ and the toilet was tired. No breakfast due to corona. Fair stay to a fair price.
Stayed 2 nights in Mar 2021

6/10 Okay

Philip

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2020

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Nice location; wonderful breakfast.
Hotel needs an overall brush up, but nothing is amiss. Friendly staff, wonderful breakfast. Secured parking and location is super.
Stayed 3 nights in Sep 2019

8/10 Good

Eline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varm anbefaling herfra
Fint ældre hotel midt i Hjørring. Meget imødekommende personale, rent/pænt standardværelse. God morgenbuffet.
Stayed 1 night in Sep 2019

8/10 Good

Traveling, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and straightforward walk from the train station. Luggage storage was provided as we waited for 2 PM checkin. A map for walking Centrum was immediately offered during the wait time as our train arrived approximately noon. Easy walking to points of interest, restaurants, and great grocery store in the shopping center. Wifi was strong and consistent. Electrical plugs used European adaptor .. a couple more plugs in the room would have been useful ..or a power director. The room was spacious and light, with comfortable beds and nice linens. Bathroom facilities worked as expected. Breakfast was great with a variety of offerings which were kept well stocked. Nice accommodation, pleasant town to visit.
Stayed 1 night in Jul 2019

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great spot not far from train station, room was clean, staff were very friendly. It is an old hotel but is clean and comfortable.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019
Response from Mikkel Messmann on 4 Mar 2019
Tak for din feedback

8/10 Good

VALÞÓR, Siglufirði á Íslandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service but not first class
Good located in the center of Hjorring. It was a festival in city so the night sleep was disturbed, but fun at the same time. No air-condition but would be needed this night. Old building with carpets on floor but friendly old fashioned. Very good service and good breakfast to add on, free barking and good internet connection. Good for the most.
Stayed 1 night in Jun 2018

8/10 Good

Muhammad Farhan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Stig

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt hotet vi kommer igen
Stayed 1 night in Dec 2023

8/10 Good

Marten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large bit dated hotel in the centre of town. During our stay there was no staff present. Preparations were perfect however.
Stayed 1 night in Dec 2023

6/10 Okay

Matthias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no staff during the holidays, however the necessary arrangements were perfectly in order.
Stayed 1 night in Dec 2023

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Carsten

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Bente

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central beliggenhed.
Fint hotel og centralt beliggende hotel i Hjørring.
Stayed 1 night in Dec 2023

10/10 Excellent

Lise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Pär

Stayed 1 night in Nov 2023

10/10 Excellent

Joakim

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Egil

Stayed 1 night in Oct 2023

8/10 Good

Elsebeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Jacob

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Generelt et gammelt og slidt hotel. Men rengøringen var helt fin.
Stayed 1 night in Oct 2023

10/10 Excellent

Kent

Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Utdatert, gammelt hotell som bærer preg av et veldig stort behov for oppussing. Helt ok frokost. Rommet vårt lå ut mot gaten og helgen gjennom var vi plaget med høylytt støy utenfra.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Veldig lytt. «Fuktig» lukt fra bad/ventilasjonsanlegg hvis man slo av vifte (som bråkte), og mye bråk fra gaten hvis man hadde åpent vinduet. Dårlig trykk i dusj og dusjbatteri var ødelagt.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Birgit

Stayed 2 nights in Sep 2023

10/10 Excellent

Jan

Stayed 1 night in Aug 2023

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt i orden
Stayed 1 night in Sep 2023

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Meget lyt. TV fra andre værelser mm
Stayed 1 night in Sep 2023

8/10 Good

Jørgen Marvig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023