Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Cherry from Adelaide

recommended hotel

Posted 18/04/2014
Pros: elegant, grand, above my expectation
Cons: change bed liner every night if customer is staying more than one day in the same room
Location: brighton beach
every thing is well service, however, it would be better if they can change the bed liner every night. not a must have, but nice to have!
5 out of 5
Recommended
for Everyone
by Mike and Jane. from Oxford, UK.

Good value hotel out of town.

Posted 12/04/2014
Staff very atttentative, the best hot water system I have come across, bags of hot water, beats many 5 star hotels. Restaurant serves high class food, highly recommended and good value for money.
Comment from
16/01/2014
Thank you for your 5 star reviews. We appreciate your time and business and look forward for an opportunity to welcome you back in future. Regards,
5 out of 5
Recommended
for Everyone
by Lawrene from Singapore

Close to amenities

Posted 06/04/2014
Pros: Peaceful environment
Cons: Nice if there is a shuttle to CBD.
Location: Shopping nearby.
Within walking distance to shopping mall and train station.
Comment from
11/01/2014
Thank you for your recent review Lawrence.
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel near to conference centre in Moorabbin

Posted 24/03/2014
Food at the restaurant good. Atmosphere of the hotel very good.
Comment from
11/01/2014
Thank you for your time reviewing us.
2 out of 5
by A verified traveller

Won't stay again

Posted 24/03/2014
The room cleaniness should be improved as soon as possible !
Comment from
02/01/2014
Dear Guest, We take your comment seriously and would take necessary actions accordingly. We are disappointed to see your inconvenience and sorry to know that we have failed to take any action on time. Kind regards,
4 out of 5
Recommended
for Everyone
by GS from Bendigo, VIC, Australia

Nice clean motel

Posted 18/03/2014
Pros: Clean and comfortable at a fair price.
Cons: Could do with a powerpoint in the tea/coffee alcove above the little fridge (for toaster and kettle). Also needs a couple of plates for toast, etc.
Location: Typical middle class, older Melbourne suburb.
Quite a good motel and certainly good for the price. Fairly modern, clean and comfortable facilities. Staff were polite and helpful. Room service was prompt and cooked breakfasts/dinner not too bad. Free morning newspapers salso supplied. Plenty of space in the room for the 2 of us and our luggage. Location suited us as we did not need to be based in the Melbourne CBD. Plenty of shops, restaurants, takeaways, etc. nearby if you need them. Walking distance to train station, which we used once to get into the CBD. Trip takes about 30 to 40 minutes depending if train stops at many stations. Easy location to get to and to travel around Melbourne by train and by car. As per most hotels/motels, you can tend to hear the noises of other guest rooms through the walls or ceiling. However, this was generally quite muted and not enough to cause concern (although there were a couple of times when some very loud/rude guests voices were quite audible late at night). Overall, a pretty good place to stay, and we would probably stay again if we were looking for somewhere to stay in the south eastern Melbourne suburbs.
Comment from
20/01/2014
Dear Guest, Thank you for your recent feedback. We are pleased to know that you found our facilities comfortable and enjoyed your stay. At the same time, we are very sorry about the noise disruption due to other guests. We have a manager on site 24 hours a day 7 days a week and are able to manage control the noise levels very well ;especially during night time. Reception is also 24 hours so there is someone to help our guests even in the middle of the night. We thank you for your time reviewing us and we hope to welcome you back in future. Kind regards, The Buckingham Team
5 out of 5
Recommended
for Business Travellers
by Ray from isle of wight UK

excellent value for money

Posted 11/03/2014
Location: metro close by, shops, car hire
suited us near our family, modern, clean, good food we are ex hoteliers Best Western standard throughout
Comment from
11/01/2014
Thank you for your time reviewing us Ray. It was a pleasure to have you stay with us. We appreciate your time and look forward to welcome you back to our property in future.
5 out of 5
Recommended
for Everyone
by Victoria from Sydney

Very clean and comfortable

Posted 19/02/2014
Pros: Just perfect for what we expected to be clean and comfortable
Location: The location is easy to find it is 15 minutes drive from the city and St Kilda. It is great location if you have a car to drive around.
We have a pleasant stayed at this hotel, very clean and comfortable with great staff assistance. I would recommend this hotel specially to those who have kids.
Comment from
06/01/2014
Dear Victoria, It was our pleasure having you stay with us. We are happy to find out your views on your last stay. Looking forward for your return sometime in future. Kind regards, The Buckingham Team
4 out of 5
Recommended
for Everyone
by A verified traveller

NICE STAY

Posted 05/02/2014
Pros: Easy to get to, clean and functional
Cons: washing machine in rooms
Location: shops,
Nice hotel and suited us. Close to shops ect. Room always clean, food was lovely. Would have been nice to have washing machine in room. Otherwise great.
Comment from
06/01/2014
Dear Guest, Thank you for your comments about the washing machine. They have been forwarded to our General manager. Take care and we look forward to welcoming you in future. Kind regards, The Buckingham Team
5 out of 5
Recommended
for Everyone
by Ian from Brisbane

Brief stay

Posted 29/01/2014
Pros: Everything
Cons: Not much
Location: It is close to Highett shops, the train station and Southland shopping centres well as sandbelt golf courses.
We have stayed here twice before and have been pleased with all aspects of the hotel including breakfast and dining at night. Staff are efficient and courteous and requests are dealt with promptly. This stay was no exception and we will come and stay again when we are in Melbourne.