Seasonal outdoor pool
Check availability

Reviews of Motel 6 Hesperia, CA - West Main Street I-15

2 out of 5
Motel 6 Hesperia, CA - West Main Street I-15
9757 Cataba Road, Hesperia, CA

Reviews

7.2

Good

Rating 10 - Excellent. 416 out of 1006 reviews" "
Rating 8 - Good. 205 out of 1006 reviews" "
Rating 6 - Okay. 115 out of 1006 reviews" "
Rating 4 - Poor. 104 out of 1006 reviews" "
Rating 2 - Terrible. 166 out of 1006 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers are really nice
Stayed 1 night in May 2024
Response from Motel 6 Team on 25 May 2024
Dear Erica, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

4/10 Poor

Alice

Travelled with partner
Liked: Staff & service
Bed was hard ti sleep on. Noises
Stayed 1 night in May 2024

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Isis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff, amazing housekeeping. Highly recommended ⭐⭐⭐⭐⭐.
Stayed 1 night in May 2024
Response from Motel 6 Team on 15 May 2024
Dear Isis, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay in
Stayed 2 nights in May 2024
Response from Motel 6 Team on 13 May 2024
Hello Erica,We are very happy that you have chosen us to serve you. We tried our best in order to make you comfortable like home. Thank you very much for your great review. We hope you will choose us again for your future stay. Sincerely,Motel 6 Team

10/10 Excellent

Raygina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a awesome time......the staff were amazing, caring, understanding and very considerate.....staff were very good company and very helpful. And the rooms and property was clean.....thank you for a amazing and safe stay.....I definitely will be back soon
Stayed 3 nights in May 2024
Response from Motel 6 Team on 13 May 2024
Dear Raygina,Thank you for sharing such a positive review, it means the world to us. I want to thank you again for being a loyal customer and writing these awesome reviews.Motel 6 Hesperia Team

6/10 Okay

Muriel

Travelled with family
Disliked: Amenities
Reasonable rates when in need of a room
Stayed 1 night in Apr 2024
Response from Motel 6 Team on 13 May 2024
Dear Muriel, We appreciate you taking the time to leave us a review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like coming to this spot
Stayed 2 nights in Apr 2024
Response from Motel 6 Team on 29 Apr 2024
Hi Erica, we appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

2/10 Terrible

Freddie

Stayed 1 night in Apr 2024
Response from Motel 6 Team on 9 May 2024
Dear Freddie,We strived to provide the best service to our guest,and on this occasion, we did not exceed your basic expectation. Please allow me an opportunity to make it right. I look forward in hearing from you and looking forward to welcome you at Motel 6 Hesperia West.

10/10 Excellent

Bonnie, Las Vegas

Business traveller, Travelled with partner
Liked: Staff & service
rooms were ok. they allow pets, and I could smell that our room had had animals previously.
Stayed 1 night in Apr 2024
Response from Motel 6 Team on 17 Apr 2024
Hello Bonnie, We’d like to apologize for falling short. The cleanliness our guests rooms is our highest priority, so rest assured we’re giving this the attention it deserves.

2/10 Terrible

Arrol

Disliked: Property conditions & facilities
Staff seemed not interested in helping with rowdy and unreasonably loud gues guest
Stayed 1 night in Apr 2024
Response from Motel 6 Team on 17 Apr 2024
Hello Arrol,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

8/10 Good

Davonn

Room smelled, and had roaches in it
Stayed 1 night in Apr 2024
Response from Motel 6 Team on 17 Apr 2024
Dear Davonn, We strived to provide the best service to our guest, and on this occasion, we did not exceed your basic expectation. We will share the feedback with our team so we can do better for our loyal guest like you. Please let us know the next time you are in town. We would be happy to issue you a complimentary upgrade to your room. I look forward in hearing from you and looking forward to welcoming you at Motel 6 Hesperia West.

8/10 Good

Davonn

Liked: Cleanliness
Room had roaches in it
Stayed 1 night in Apr 2024
Response from Motel 6 Team on 17 Apr 2024
Dear Davonn, We strived to provide the best service to our guest, and on this occasion, we did not exceed your basic expectation. We will share the feedback with our team so we can do better for our loyal guest like you. Please let us know the next time you are in town. We would be happy to issue you a complimentary upgrade to your room. I look forward in hearing from you and looking forward to welcoming you at Motel 6 Hesperia West.

8/10 Good

Stella

Travelled with family and small children
Liked: Amenities
well
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Stella, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Kyiana

Stayed 1 night in Apr 2024
Response from Motel 6 Team on 27 Apr 2024
Dear Kyiana,Thank you for sharing such a positive review, it means the world to us. I want to thank you again for being a loyal customer and writing these awesome reviews.

8/10 Good

Norman

Stayed 1 night in Mar 2024
Response from Motel 6 Team on 24 Apr 2024
Hi Norman, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah is absolutely amazing!! Thank you for everything you do!
Stayed 4 nights in Mar 2024
Response from Motel 6 Team on 2 Apr 2024
Dear Erika, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 Excellent

Maisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Respectful clean and quiet
Stayed 1 night in Mar 2024
Response from Motel 6 Team on 28 Mar 2024
Warmest greeting Maisha, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 Excellent

Evelina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Clean and plenty of parking
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi EvelinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell is Really Bad, linens smell like smoke in non smoking rooms. Floors very sticky and showers with Mold
Response from Brand Experience Team on 25 Mar 2024
Hi Juan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Mitchell, Buckeye

Travelled with family
Liked: Staff & service
Disliked: Amenities
We had 2 rooms one was neat and tidy.The other one smelled of cat urine!I have allergies, so I woke up with itchy watery eyes and had to to spend money on drops.Also the heater rattled every time it came on,so I was up and down all night. It totally ruined my day, mainly cause I had a long drive. ahead of me. Another thing,there wasn't a blow dryer or a coffee maker and no litatutature about the coffee bar in the room,which we did find when were checking out. And there wasn't any shampoo or conditioner. We will be returning to the area later in the year,but we will not be staying there.I have stayed in motel 6 for years from one end of the country to the other and this was my worst experience. The worst part was the smell of cat urine.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Mitchell,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Navpreet

Liked: Cleanliness, amenities, property conditions & facilities
It was clean & nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Navpreet,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Poor

Aylin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the worst hotel stay. I wasn’t expecting much from the pictures but this was my only option available for the day. since I truly just needed a place to have a hot shower for the night. The water NEVER got hot. There are kids crying/running around all night literally 12am-3am which is very sad. In the morning while getting ready for check out. The man in the room across from mine literally got ARRESTED! The police came knocking loudly which was terrifying for a girl staying alone. they stayed in hallway arresting this man causing me not to be able to leave my room for an hour when i was READY to leave that place. Staff was helpful & kind. Place was terrible even after already not expecting much.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi AylinThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Joel

Disliked: Staff & service, property conditions & facilities
3rd floor was nothing but smoke! Even though we were suppose to be in non smoking
Stayed 1 night in Feb 2024
Response from claudia on 22 Feb 2024
Good morning, thank you so much for the feedback. We apologize for the inconvenience. Lookin further into the matter it looks like the room you booked for was a smoking room, therefore you were checked into a smoking floor. Thank you for the feedback, once again. Motel 6

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed wasn’t comfortable
Stayed 1 night in Feb 2024
Response from Motel 6 Team on 28 Mar 2024
Greeting Rhonda, Thank you for bringing this matter to our attention. We are sorry that your experience at our Motel did not meet your expectations. Your satisfaction is important to us, and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our service. We hope you will give us another chance to show what we can do. Thank you for your time and we hope you have a great day. Sincerely, Motel 6 team

8/10 Good

Tony

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Tony,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy with the property the only bad thing was the noise from the top floor it was bad we all need to think about others and respect I personally like to be as quiet as possible And about the property they just need to fix a couple of things here and there but nothing that affects me personally
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Agustin,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Fernando

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here is dirty it smell disgusting
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Fernando,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Antonio,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Latasha

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the room it smelled like pee and smoke and bathroom tub was dirty I will never go there again.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Catanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 15 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Ramunda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Motel 6 Team on 28 Mar 2024
Dear Ramunda, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 Excellent

Debra

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Debra,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi James,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi James,Thank you for the excellent review! Lilith#Team6

8/10 Good

Teresa

Liked: Staff & service, property conditions & facilities
It was okay kind of noise at night
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hey Teresa, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Loved staying here always book here just didn't like how house keeping was knocking on my door at 930am when check out is at 11 but other than that everything was good as always.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Mayra, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Motel 6 Team on 19 Jan 2024
Hello Jennifer,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 Terrible

Brittany, Hesperia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Motel 6 Team on 19 Jan 2024
Hello Brittany,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 Terrible

James

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Motel 6 Team on 19 Jan 2024
Hello James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Motel6

2/10 Terrible

Allison

Stayed 1 night in Jan 2024
Response from Motel 6 Team on 28 Mar 2024
Hello Allison,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from claudia on 11 Jan 2024
Good evening, we're so sorry you had a bad experience during your stay. We appreciate the feedback and will be having a conversation with the employees. Please feel free to reach out if any questions or concerns. Sincerly, Motel 6 staff

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can i say, i had a good stay
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 16 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Motel 6 Team on 19 Jan 2024
Dear Philip,We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The check in process was easy and quick. The staff was helpful especially in getting extra pillows. However, the bathroom was in need of updating/repair. The shower head was not adjustable, causing water to spray all over the floor. Also if I had needed to use the bath seat, it was loose and unstable.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Garrett

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Motel 6 Team on 19 Jan 2024
Dear Garrett,We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Motel 6 Team on 19 Jan 2024
Dear Philip, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards,

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with motel 6.
Had a very pleasant stay here, very clean and great service from staff. I would recommend this place to anyone it was reasonable for the cost, and it was walking distance to all amenities needed. Satisfied customer.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Federico,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6