Outdoor dining

Reviews of Kona Seaside Hotel

2 out of 5
Kona Seaside Hotel
75-5652 Likana Lane, Kailua-Kona, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
A simple, quaint, somewhat hidden hotel with a motel feel. The hotel was good for the price, significantly less expensive than other hotels in the area. The staff were helpful, in particular the front desk staff were very friendly, helpful and responsive. One member of the front desk staff, Rehna, was a joy to interact with and went out of her way to make my stay more comfortable and convenient. The room was clean with a simple set up. Plastic cups were provided for drinking and an ice machine was available on the first floor of the two-story structure. I was shocked by the very large screen TV with an excellent display. It seemed out of place but was much appreciated! Parking is available for a fee in a small parking lot in front of the hotel. Note: No elevator available for second floor rooms.
Stayed 1 night in Oct 2023
Response from Corporate office staff on 10 Nov 2023
Thank you for your great review. We are very happy you enjoyed your stay us. You were one our very last guests to stay with us. Our hotel is now permanently closed and we are sadden that we won't be able to welcome any more guests.

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot very small and cramped. But room was nice and comfortable.
Stayed 1 night in Oct 2023
Response from Corporate office staff on 10 Nov 2023
Thank you for your feedback. Unfortunately, our hotel is now permanently closed. I'm sorry we could not do anything with regards to bigger parking spaces.

10/10 Excellent

zalieka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, doesn’t have the hustle of the larger resorts. Gardens are beautiful.
Stayed 1 night in Oct 2023
Response from Kona Seaside Hotel on 23 Oct 2023
Aloha Zalieka,Mahalo for your positive feedback. We are glad to know you enjoyed your stay with us.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kona Seaside Hotel on 23 Oct 2023
Mahalo Mary. We appreciate your outstanding rating.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great at it is walkable to many cute shops. Reception was very pleasant. Rooms are perfect.
Stayed 1 night in Oct 2023
Response from Kona Seaside Hotel on 23 Oct 2023
Aloha Marisa,We're glad to know you had an enjoyable stay. Mahalo for the great review.

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly office staff, clean, secure, convenient
Stayed 1 night in Oct 2023
Response from Kona Seaside Hotel on 21 Oct 2023
Mahalo Jenny for the outstanding review. We are glad to know you enjoyed your stay with us

2/10 Terrible

zhuoming

Stayed 1 night in Oct 2023

10/10 Excellent

Danielle Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and quite. The parking is kinda tight though. But overall, our stay was good! Highly recommended for anyone visiting Kona (Big Island).
Stayed 3 nights in Sep 2023
Response from Kona Seaside Hotel on 3 Oct 2023
Aloha Danielle,Mahalo for your positive feedback and recommendation. We are glad to hear you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms need microwaves and blackout curtains over the lever window.
Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 3 Oct 2023
Aloha,Thank you for your review. We do not offer microwaves in the rooms as we do have one in our laundry room accessible for all guest to you.Mahalo

4/10 Poor

Victor, pacific beach

Disliked: Cleanliness, staff & service, property conditions & facilities
No good hotel
Stayed 2 nights in Sep 2023
Response from Kona Seaside Hotel on 1 Oct 2023
Aloha Victor,We are sorry to hear your visit with us was less than stellar.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different
We only stayed one night, and checked in late. The only thing I did not like was the $20 parking lot fee. It was a tiny parking lot, and a tight squeeze. Other than that, it was okay.
Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 23 Sept 2023
Mahalo for staying with us!

6/10 Okay

Sonya

Disliked: Property conditions & facilities
I liked the hanging chair on the balcony. Also I appreciated how comfortable the bed was as well. Maybe some sort of filtered water in the room would be absolutely lovely.
Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 21 Sept 2023
Aloha Sonya,Mahalo for your review. We are glad to hear you enjoyed our comfy beds and outdoor hammock. Thank you for your input for the water, however we do have a filter water cooler on property for guest to fill up on.

4/10 Poor

Bill, Arlington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more like a Motel than a hotel. We saw some roaches. There was no place to unpack clothes so we had to put them on top of the cabinet. We know Kona is expensive but the hotel was not worth the money we paid
Stayed 4 nights in Sep 2023
Response from Kona Seaside Hotel on 16 Sept 2023
Aloha Bill,Mahalo for your review. We are sorry to hear you stay was less than stellar. We have noted the room you were in and will take extra steps to help eliminate the roaches. Again, we appreciate your feedback and mahalo for staying with us.

8/10 Good

Marta

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 16 Sept 2023
Mahalo for the great rating!

8/10 Good

Stacy

Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 16 Sept 2023
Thank you for choosing to stay with us. We hope you enjoyed your stay!

10/10 Excellent

Tom

Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 1 Oct 2023
Mahalo for the awesome rating.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kona Seaside Hotel on 12 Sept 2023
Aloha Melinda,Thank you for the outstanding rating. We hope you enjoyed your stay with us.

4/10 Poor

Clarence

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kona Seaside Hotel on 6 Sept 2023
Mahalo

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, by far the friendliest hotel staff I have ever met. I loved the hammock chair outside. I liked that there was a water cooler and microwave. Great location near the beach and restaurants and stores. It was nice that there was a free parking option. The room was big and I liked the straw rug. The beds were a little soft, but not too bad. I had been told by 2 locals that it was only a 2 star hotel, but we were very pleased. I'd give it at least 3 stars.
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 31 Aug 2023
Aloha Lisa,We are pleased to hear of your recent stay. We're glad you enjoyed the our property along with our friendly staff. Mahalo for your positive feedback.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The hotel was great! Staff was helpful and courteous. It is a true hidden gem, close to everything, and comfortable!
Stayed 1 night in Aug 2023
Response from Kona Seaside Hotel on 29 Aug 2023
Aloha Folks,Thank you for choosing to stay with us for the beginning and ending of your stay on the Big island. We appreciate your honest review.

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is a very cozy and central place.
Stayed 3 nights in Aug 2023
Response from Kona Seaside Hotel on 27 Aug 2023
Aloha Gisela,Thank you for your review. We're glad you enjoyed our property.

8/10 Good

Vincent

Convenient but could use some updates. Kind of dark. Host was prompt and very courteous.
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 23 Aug 2023
Aloha Vincent,Mahalo you taking the time to give us a review. Thank you for choosing to stay with us.

2/10 Terrible

Jade

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel does not have a pool. Hot water ran out at night. Hotel charges $20 for parking which consist of approximately 10 narrow stalls. Would not stay here again.
Stayed 1 night in Aug 2023
Response from Kona Seaside Hotel on 23 Aug 2023
Aloha Jade,Thank you for your review. We appreciate your feedback for your stay. We apologize for falling short in the areas you mention.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't pick a better location for what I was looking for!
Stayed 1 night in Aug 2023
Response from Kona Seaside Hotel on 23 Aug 2023
Aloha Anne,We appreciate your review. Thank you for choosing to stay with us.

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice refuge
A cute motel with high-end finishes and beautiful grounds. Convenient to local shopping and nightlife, and a friendly staff. The parking lot is cramped and awkward, but there is a free public lot half a block away. The building is quirky but beautiful - it seems like someone bought an aging motel and then did their very best to update it. The rooms are comfortable and well-appointed, with high-end electronics and attention to detail. Each room opens up to a lanai overlooking the beautiful grounds, with bamboo trees and a well-maintained lawn. It’s all walled in and secured with your room key. In the common space, you’ll find a cozy shared laundry room with filtered hot/cold water. It’s a great place to stay for one night or a long visit
Stayed 1 night in Aug 2023
Response from Mahalo on 21 Aug 2023
Aloha Jeremiah,We appreciate your positive feedback. We hope you enjoyed your stay with us.

8/10 Good

Yonglin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Kona Seaside Hotel on 21 Aug 2023
Mahalo for choosing to stay with us!

8/10 Good

Kelly

Liked: Cleanliness, staff & service
We stayed here the night before an early morning flight. So we were only here for 12 hours total. The location is in the bustling part of Kona - so many things to walk to, but also a lot of traffic coming in. The parking charge of $20/night was not clear on Expedia when we made our reservation (it said parking was available, no fee was mentioned). The beds were extremely comfortable and the room was clean. Limited parking, and really no other amenities. there is a nice mini fridge and coffee maker in the room. The microwave - is shared amongst the entire complex, so you have to leave your room for that. There is an ice maker and filtered water also available on site. The person working the front desk was very helpful. There are luggage carts to haul your luggage in (because you don't want to leave it in the car overnight). There was some type of bird (or frog?) chirping/peeping ALL Night long and it was very loud. There was an AC unit that was turned on full blast when we checked in (which was good) - but we were cold in the middle of the night and morning and could not figure out how to turn it off/down. But there is AC - so that is good.
Stayed 1 night in Aug 2023
Response from Kona Seaside Hotel on 21 Aug 2023
Aloha Kelly, Thank you for your feedback.

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the storefront and safe.
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 12 Aug 2023
Mahalo Howard for your awesome review!

10/10 Excellent

Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the hospitality of the host. She was courteous and kind. My husband and I really love how everything was within the walking distance from the hotel: Kona Farmers Market, shopping and dinning areas. Also, the hotel is 20 mins away via driving from the Kona airport! Would definitely stay here again for our next visit to the Big Island/Kailua-Kona area!
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 9 Aug 2023
Aloha Anne,We appreciate your awesome feedback. Isn't is great how convenient we are located in town?! Mahalo for choosing to stay with us!

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here for two nights and we really enjoyed it. This room is spacious, the beds are very comfy and the TV is really big. It was mostly quiet.
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 8 Aug 2023
Aloha Leslie,We're glad to know you enjoyed your stay with us! Mahalo for choosing to stay at the Kona Seaside Hotel.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Aug 2023
Response from Kona Seaside Hotel on 8 Aug 2023
Mahalo for stay with us Dan! We hope you enjoyed your stay.

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, property conditions & facilities
I had to pay $20/day to park in a tiny little parking lot.
Stayed 5 nights in Jul 2023
Response from Kona Seaside Hotel on 2 Aug 2023
Mahalo for choosing to stay with us.

10/10 Excellent

alana, Hilo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prompt personal attention from staff. Room very welcoming with cleanliness and nice air conditioning after arriving from the humid weather. Although there was limited parking, I’m sure it will be taken cared of soon. We celebrated our 51st Wedding anniversary here where it was nice and quiet. Mahalo to the staff and especially to Nadine. Mahalo from Panaewa, Hawai’i. Francisco Kuulei San Jose and Alana Fuiava San Jose.
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 25 Jul 2023
Aloha Alana,Mahalo for sharing your positive experience. We are glad to know you enjoyed your stay with us.

10/10 Excellent

Marion

Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 8 Aug 2023
Mahalo for the outstanding rating!

10/10 Excellent

Messina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Mahalo for the outstanding rating. We hope you enjoyed your time here.

8/10 Good

Marguerita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Small, boutique style hotel. Not very many amenities but comfortable and quiet.
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Aloha,We appreciate your feedback. We're glad to know you enjoyed the convenience of our property.

6/10 Okay

Bettina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Mahalo for staying with us!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient, quite, it was perfect
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Aloha Robert,We're glad to know you enjoyed our property.

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, worth it!
Really cute and comfortable hotel, safe and well located! The place is not easy to find but once we managed to enter the property (it was locked and nobody was answering the ring doorbell nor the phone) everything was perfect. There is no pool nor restaurant on the property but the proximity of the water and all the restaurants around made up for it! We loved loved the cozy patio with the hammoc. Having a specific room with washer and dryer, as well as a microwave and filtered water was a nice touch too!
Stayed 2 nights in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Aloha Alexandra,Mahalo to choosing to stay with us. We appreciate your feedback.

8/10 Good

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I'll be first to admit, walking up to this hotel, I judged it harshly. Great location, but the outside area seems suspect. Parking lot is extremely small. But when we got into the room, it was beautiful. Clearly modern and newly renovated. One of the nicer rooms we stayed in on the island. The only issue was no hot water in the shower. We only stayed the night, so just dealt with it. If hot water wasn't an issue (which I assume was rare occurrence) I would stay again
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 17 Jul 2023
Aloha Thomas,Mahalo for your honest feedback on your recent stay. We're sorry you didn't have hot water as it can be a quick fix once we are aware of it. We're glad to know you enjoyed your stay on our beautiful property.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ignore the shabby area near the hotel - this property is a gem. Staff is friendly and helpful. Rooms are spacious, clean, neat, and artfully designed. Grounds are gorgeous. Highly recommend.
Stayed 1 night in Jun 2023
Response from Kona Seaside Hotel on 13 Jul 2023
Aloha David, We appreciate your awesome review. We're glad to know you enjoyed the hospitality and property.

6/10 Okay

Nickolas

Stayed 7 nights in Jun 2023
Response from Kona Seaside Hotel on 2 Sept 2023
Mahalo for your rating

8/10 Good

Edward

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 13 Jul 2023
Aloha Edward, Thank you for your review.

10/10 Excellent

Stanley, Bonney Lake

Liked: Cleanliness, staff & service, property conditions & facilities
The after hour security and front desk person delivers great customer service. Good job! On shift- July 7th , 2023, around 10pm. Great individual!!!
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 10 Jul 2023
Aloha Stanley,We appreciate your kind words. We hope you enjoyed your stay with us!

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice peaceful stay. Huge TVs in room! Walls were thin and bed was not very sturdy. Overall satisfied and would stay again.
Stayed 1 night in Jul 2023
Response from Kona Seaside Hotel on 6 Jul 2023
Thank you for your feedback. Glad to hear you enjoyed your stay.

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best little spots in town. This location used to be different, now it’s amazing. Quiet, tucked in, very clean and very comfortable. Highly recommend. -Single family one 12 year old. Perfect spot to enjoy Big Island walk through Kona and travel either way
Stayed 3 nights in Jun 2023
Response from Kona Seaside Hotel on 27 Jun 2023
Aloha Javier,We appreciate your positive feedback. We are glad to know you enjoyed your stay with us.

4/10 Poor

Prasanna

Travelled with family
Disliked: Property conditions & facilities
Property is not worth the high price
Stayed 1 night in Jun 2023
Response from Kona Seaside Hotel on 27 Jun 2023
Aloha Prasanna,Thank you for your honest feedback.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kona Seaside Hotel on 27 Jun 2023
Aloha Candace,Mahalo for choosing to stay with us.