Free daily continental breakfast

Reviews of Wingate by Wyndham Hattiesburg

2.5 out of 5
Wingate by Wyndham Hattiesburg
123 Plaza Dr, Hattiesburg, MS

Reviews

7.0

Good

Rating 10 - Excellent. 284 out of 1009 reviews" "
Rating 8 - Good. 283 out of 1009 reviews" "
Rating 6 - Okay. 178 out of 1009 reviews" "
Rating 4 - Poor. 133 out of 1009 reviews" "
Rating 2 - Terrible. 131 out of 1009 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Felisha,We are delighted to hear that you found our hotel to be very nice. Thank you for taking the time to share your positive feedback with us. We hope to welcome you back as our guest in the future.

10/10 Excellent

Vinsentye

Liked: Amenities
Great
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Vinsentye,We appreciate you taking the time to share your thoughts with us. Your feedback is valuable as we strive to improve our guests' experience. Please feel free to reach out to our management team directly to discuss your stay in further detail. Thank you for choosing our hotel for your accommodation needs.

4/10 Poor

kholdz

Travelled with family
The staff was amazing! Besides that - There is a 1” gap under the door for room 201, in which a camera can access inside the room. Additionally, there are cockroaches.
Stayed 5 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello kholdz,We appreciate your kind words about our staff. Your feedback is valuable, and we encourage guests to contact our management directly to address any concerns like these for a swift resolution.

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was extremely professional and kind ! Staff was helpful on directions. Room was clean
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Vernon,We are amped to hear that our receptionist provided professional service and that our staff was helpful during your stay. Ensuring a clean room is one of our top priorities. Such kind of candid reviews is greatly appreciated as we strive to provide exceptional service to all our guests. Waiting to serve you again!

10/10 Excellent

Cordni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Cordni,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel.

8/10 Good

Ena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convie
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Ena,Thank you for sharing your feedback. We strive to provide all our guests with a superior experience and regret any inconvenience. Should you wish to discuss your stay further, please contact our management team directly. Your comments are essential in helping us improve our services for future guests.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Tamara,We're glad to hear you had a fantastic stay! Please let us know if there is anything we can do to make your next visit even more memorable.

10/10 Excellent

Joey

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Joey,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon for another wonderful experience.

4/10 Poor

shafi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater didn’t work
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello shafi, We're sorry to hear about the issues with the heater during your stay. Your feedback is valuable to us, and we will address this matter with our maintenance team for improvement. For further assistance or future reservations, please don't hesitate to contact us directly.

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Carol,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 Excellent

Gilbert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, friendly staff.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Gilbert,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a good stay and found our staff to be friendly. We strive to provide excellent service to all our guests and it's great to know that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

2/10 Terrible

Lisa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room very small, no clock in the room, very out dated place for the price…
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Lisa, Thank you for your feedback. We apologize for any inconvenience caused during your stay. Our rooms are designed to provide comfort, while the absence of clocks aligns with our minimalistic approach. We appreciate your thoughts on the decor and will consider this during future updates. Feel free to contact our management team to further address your concerns.

6/10 Okay

Donald, Long Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiar with it through a sister Wingate by Wyndham property. Stayed at another sister property last night in Ridgeland, MS. It was excellent. This is a sister property apparently under same owner. However, I was surprised to be charged an "incidental" fee separate from my room booking charges, supposedly the incidental free is like a security deposit in case I damage their room. I was not aware of this when booking the room through Expedia. I do not think Expedia would have known about it either. For me to accept the room, upon my check in, previously not knowing this, I was forced to accept the incidental fee in order to get my room. I was so tired and exhausted, I went ahead with it. I am told that, after someone checks my room after I check out, they decide if they will hold my incidental fee or not. If I get my incidental fee returned, it may take 2 to 7 business days for it to be credited to bank account. This does not make me a happy customer. Maybe this is a new practice. Maybe they have had some recent problems from guests who damaged some rooms. How come I have to be penalized for their acts? I don't think this business practice is going to last long or they will have many customers complaining about it, and their business sales will drop. They need to find a smarter solution in my opinion. This leaves a bad taste in my mouth. I was really looking forward to staying here tonight, but not with this unexpected news.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Donald,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our incidental fee policy. As a precautionary measure, we have implemented this policy to ensure the well-being of our rooms and guests. We understand your frustration and will take your concerns into consideration. We strive to find ways to improve our guest experience and appreciate your input. We hope you will consider staying with us again in the future.

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Feb 2024
Response from Manager on 8 Feb 2024
Hello Charles,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff we got to meet were all amazing and made us feel very welcome (they deserve an award).
Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Matthew,Thank you for your kind words about our staff. We greatly appreciate your feedback and are delighted to hear that they made you feel welcome during your stay. We strive to provide exceptional service to all our guests and it is always wonderful to know when our efforts are recognized. We look forward to welcoming you back on your next visit.

6/10 Okay

Cody

Stayed 4 nights in Dec 2023
Response from Manager on 25 Jan 2024
Hello Cody, Thank you for choosing our hotel. We value your stay and appreciate your feedback. Please don't hesitate to contact us directly if you would like to share any specific feedback about your experience. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Maribel

Business traveller
Many good places around area. Issues with staff in maintenance room beside my room being loud at night.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Maribel, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the noise from our maintenance room. We strive to provide a peaceful environment for all our guests and we will address this matter with our team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Good

Shakia

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Shakia,Thank you for choosing our hotel for your stay! We're glad to hear that you had an enjoyable experience with us. If you have any specific feedback or suggestions, we encourage you to reach out to us so we can address any areas that may need improvement. We hope to welcome you back in the future!

8/10 Good

Brenda

Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Brenda,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad to hear that you had a satisfactory experience. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to hosting you again in the future.

8/10 Good

louis, abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was ok.. found it in a nest of other hotels.. easy on and off the hyway. confusing getting out of there.. got turned around and missed a turn but gps caught my mistake and I was back on the road. Thanks
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello louis, Thank you for choosing our hotel for your stay. We're glad to hear that our convenient location near the highway was beneficial to you. We apologize for any confusion you experienced while finding your way out, but we're glad your GPS helped you get back on track. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Yewen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Yewen,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back soon!

6/10 Okay

Rajkumar

Travelled with family
Liked: Cleanliness, staff & service
shower wont drain fast enough, bathroom door did not close, shower and bathroom definitely need work.. Staff was responsive.. Otherwise a decent hotel for my purpose of getting rest/sleep during a long drive.. pretty close to highway and other necessary stores.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Rajkumar,Thank you for sharing your experience with us. We appreciate your feedback regarding the shower and bathroom, and we apologize for any inconvenience caused. Our team is continuously working on improving our facilities. We're glad that our staff was responsive and that our location suited your needs. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap accessible bathroom toilet was too low for ease of use. Only negative I found. Had to bring own toilet seat riser. Staff was wonderful. Bed was comfortable. Second time to stay here . Will stay here every time in Hattiesburg.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Betty,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We are pleased to hear that you found our staff wonderful and our beds comfortable. We appreciate your loyalty and look forward to welcoming you back on your next visit to Hattiesburg.

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Olivia,Thank you for choosing our hotel for your stay! We are thrilled to see that you had an excellent experience with us. We appreciate your support and hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Manager on 14 Jan 2024
Hello Rachel,Thank you for your recent stay at our hotel! We are thrilled to hear that you had a fantastic experience with us. Our team takes pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. If you have any further feedback or if there is anything else we can do for you in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 22 Dec 2023
Hello Jasmin,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Leeza

Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Leeza,Thank you for choosing our hotel for your stay. We strive to provide exceptional service to our guests. We would love to hear more about your experience. Please feel free to reach out to us with any feedback you may have. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

HAE REE, Tustin

Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello HAE REE,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience during your time with us. We strive to provide exceptional service and meet the needs of our guests. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Sabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Sabeel,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service to all our guests, and we are glad to see that we met your expectations. We value your patronage and would be happy to welcome you back in the future.

2/10 Terrible

Kyla

Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Kyla,We are sorry to hear that you did not have a pleasant experience during your stay. We encourage you to reach out to our hotel directly to share any feedback or concerns you may have had, so that we can address them appropriately. We value the opinions of our guests and strive to make improvements to enhance the overall experience.

8/10 Good

Alonzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there was a mid sized barking dog in the room next to ours, as well as some roudy kids. Thankfully the dog left before bedtime, but the kids were still loud at bedtime - totally bad parenting, not at all the hotel's fault. So we never asked for assistance for the bad parenting. Very comfortable beds!
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Alonzo,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the noise from neighboring guests. While we strive to provide a peaceful environment, we understand that sometimes circumstances beyond our control can occur. We appreciate your understanding and are delighted to hear that you found our beds comfortable. We hope you had an overall pleasant stay and we look forward to welcoming you back soon for another enjoyable experience.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Excellent and friendly staff
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Charles,Thank you for taking the time to share your positive experience with our staff. We strive to provide excellent and friendly service to all our guests. We appreciate your feedback and it will be shared with our team. We hope to welcome you back in the future for another great stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 3 nights in Nov 2023
Response from Manager on 18 Nov 2023
Dear Guest,Thank you for your kind words about our friendly staff. We strive to provide excellent service to all our guests and appreciate your feedback. If you have any other comments or suggestions, please feel free to reach out to us directly.

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wingate was a winner!
Our stay was very comfortable and will recommend. Only complaint is that we had difficulty with the TV and never could find a preferred channel. Breakfast and their unique Pb &J bar was unique and clever! Will come back for sure!
Stayed 1 night in Nov 2023
Response from Manager on 17 Nov 2023
Hello Jeannine,Thank you for choosing our hotel for your stay. We're delighted to hear that you found your stay comfortable and that you enjoyed our unique Pb & J bar at breakfast. We appreciate your feedback regarding the TV and apologize for any inconvenience caused. We will pass this information along to our team for review. We look forward to welcoming you back in the future.

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
We have been traveling for several days and we’re tired and this business was great for our needs. I’m disappointed that most of the hotels we have stayed at do not accept cash. We’ve been travel for days and have encountered several hotels that no accept cash.
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Lu,Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience caused by our cashless payment policy. While we understand your disappointment, please note that this policy is in place to ensure a seamless and secure experience for all our guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!
Clean spacious. Extremely comfortable bedding. Very accommodating staff. Exceptional quality in every way. Will definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Manager on 17 Nov 2023
Hello Christopher,We appreciate your kind words about our clean and spacious accommodations, comfortable bedding, and exceptional quality. Our staff strives to provide excellent service to all our guests, and we're delighted to hear that they were accommodating during your stay. We hope to welcome you back again in the future.

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
Hello Mikala,Thank you for your feedback on your recent stay. We appreciate your rating and are glad to hear that overall you had a positive experience. Please feel free to reach out to our management team directly for any further concerns or inquiries you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Adem

Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Adem,Thank you for taking the time to review your recent stay with us. We appreciate your high rating! If there is anything else we can assist you with in the future, please don't hesitate to reach out to us directly.

10/10 Excellent

Delbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Delbert,Thank you for your kind words! We strive to provide exceptional service and maintain a high standard of cleanliness. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Tofique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Tofique,Thank you for taking the time to share your feedback with us. We appreciate your high rating and are thrilled to hear that you had such a fantastic experience during your stay. We hope to have the opportunity to welcome you back in the future for another extraordinary stay.

10/10 Excellent

Cynthia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy & Clean
Overnight stay after a long drive while making it back home. Room was clean, bed was comfy, pillows a little hard but doable. Motorcycle rally was very loud (music and reving the bikes) shook the walls and we couldn’t even hear tv (we were on the 4th floor) Luckily ALL was fine when quite time came around 👍 We slept very well and enjoyed a great breakfast before heading home.
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hello Cynthia A,Thank you for choosing to stay with us after your long drive. We're glad to hear that you found your room clean and the bed comfortable. While we apologize for any inconvenience caused by the noise from the motorcycle rally, we're pleased that it didn't continue past quiet time. We're delighted that you were able to sleep well and enjoy a great breakfast before heading home. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Hello Kevin,Thank you for taking the time to share your feedback with us. We appreciate your rating and value your opinion. We apologize if your experience did not meet your expectations and regret any inconveniences caused. We encourage you to reach out to our management team directly to discuss your concerns further.

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the PB&J at night and the breakfast was excellent. Was given the wrong room when I first checked in but got it fixed quickly. Still waiting on the return of my $50 deposit but other than that it was great.
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Gregory,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our PB&J at night and found our breakfast excellent. We apologize for the inconvenience of being given the wrong room initially, but we're glad our team swiftly resolved the issue for you. As for the deposit, we kindly suggest reaching out to our management directly for further assistance. We hope to welcome you back in the future.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here to rest on our 15 hour drive from Tennessee to Texas. Room was clean. Affordable, and accommodating. Very comfortable. We did have housekeeping knock on our door 4 times and we had to tell them our checkout was noon, and a loud person in the washroom across the hall while we were sleeping, but overall great stay!
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Amanda,Thank you for choosing our hotel for your recent stopover. We're delighted to hear that you found our room clean, affordable, and comfortable. We apologize for the inconvenience caused by the housekeeping knocks and noise from the neighboring room. We appreciate your understanding and hope this won't deter you from choosing us again in the future. Have a safe journey!

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Phil,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. It's our commitment to provide exceptional service and comfortable accommodations to all our guests. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Kelly

Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Kelly,We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback and will pass it along to our team for further review. We strive to provide exceptional service and we regret if we fell short of your expectations. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Debbie,we're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, staff was friendly. Will stay here again!
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Hello Sherry,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly. We look forward to welcoming you back on your next visit.

8/10 Good

Cassidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Cassidy,Thank you for your review! We appreciate your positive feedback and hope to welcome you back soon.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The staft was excellent, and the hotel was clean.
Stayed 3 nights in Oct 2023
Response from Manager on 28 Oct 2023
Hello Tiffany,Thank you for your kind words! We strive to provide excellent service and maintain a clean environment for our guests. We look forward to welcoming you back soon!