Free daily continental breakfast

Reviews of Wingate by Wyndham Hattiesburg

2.5 out of 5
Wingate by Wyndham Hattiesburg
123 Plaza Dr, Hattiesburg, MS

Reviews

7.0

Good

Rating 10 - Excellent. 287 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Benjamin,We're delighted to hear that you had a great stay with us! Your positive feedback is truly appreciated. If you have any other comments or suggestions for us, feel free to contact our management team. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i loved it
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Reginald,We are thrilled to hear that you had an enjoyable stay with us! Your positive feedback is truly appreciated and we hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the property was very good.
Response from Manager on 15 Apr 2024
Hello Richard,We're delighted to hear you had a positive experience with our staff and enjoyed our property. Your feedback is greatly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Property was very good.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Richard,We are delighted to hear that you found our staff to be excellent and enjoyed our property. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Great room. Terrible view.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Victoria,Thank you for sharing your feedback with us. We always aim to provide a comfortable stay for our guests. If you have any future concerns, please reach out to our team directly for further assistance.

6/10 Okay

james

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property needs some attention. It is worn and dated. Staff was great. Weird feel to the area but had no issues. Bathroom was not cleaned very well.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello james,Thank you for sharing your feedback with us. We're delighted to hear our staff met your expectations. We appreciate your comments on the property and will share this with the management team for their review. We hope any future visits will exceed your expectations.

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice. All I wish is that they had a computer with a keyboard. Other then that I really enjoyed my stay. Host were all sweet and helpful ladies.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Reginald,We're glad to hear you enjoyed your stay with us and found our team to be sweet and helpful. Your feedback regarding the computer with a keyboard is duly noted for future improvements. We appreciate you taking the time to share your experience with us.

2/10 Terrible

Trisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Trisha,We're sorry to hear that your experience did not meet expectations. Please contact us directly to discuss any concerns you may have so we can address them accordingly.

6/10 Okay

Dsheika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was ok but there are small roaches on the desk funiture. No bed bugs or anything but there was also a smell
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Dsheika, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello kristen,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to reach out to our management team directly for further assistance.

8/10 Good

William

Travelled with family
Liked: Staff & service, amenities
Good overall
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello William,We are delighted to hear that you had a good overall experience during your stay with us. Your feedback is appreciated as we are always striving to enhance our guests' experiences. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. Thank you again for choosing to stay with us.

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Rhonda,We appreciate your kind words about our hotel and staff. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. Thank you for staying with us.

10/10 Excellent

Tavaris

Stayed 3 nights in Mar 2024
Response from Manager on 17 Apr 2024
Hello Tavaris,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Felisha,We are delighted to hear that you found our hotel to be very nice. Thank you for taking the time to share your positive feedback with us. We hope to welcome you back as our guest in the future.

10/10 Excellent

Vinsentye

Liked: Amenities
Great
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Vinsentye,We appreciate you taking the time to share your thoughts with us. Your feedback is valuable as we strive to improve our guests' experience. Please feel free to reach out to our management team directly to discuss your stay in further detail. Thank you for choosing our hotel for your accommodation needs.

8/10 Good

Caroline

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Caroline, We hope you enjoyed your stay with us! Please feel free to contact us directly with any additional feedback; we would love to hear from you. Safe travels and we look forward to welcoming you back soon!

4/10 Poor

kholdz

Travelled with family
The staff was amazing! Besides that - There is a 1” gap under the door for room 201, in which a camera can access inside the room. Additionally, there are cockroaches.
Stayed 5 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello kholdz,We appreciate your kind words about our staff. Your feedback is valuable, and we encourage guests to contact our management directly to address any concerns like these for a swift resolution.

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was extremely professional and kind ! Staff was helpful on directions. Room was clean
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Vernon,We are amped to hear that our receptionist provided professional service and that our staff was helpful during your stay. Ensuring a clean room is one of our top priorities. Such kind of candid reviews is greatly appreciated as we strive to provide exceptional service to all our guests. Waiting to serve you again!

10/10 Excellent

Cordni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Cordni,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel.

8/10 Good

Ena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convie
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Ena,Thank you for sharing your feedback. We strive to provide all our guests with a superior experience and regret any inconvenience. Should you wish to discuss your stay further, please contact our management team directly. Your comments are essential in helping us improve our services for future guests.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Tamara,We're glad to hear you had a fantastic stay! Please let us know if there is anything we can do to make your next visit even more memorable.

10/10 Excellent

Joey

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Joey,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon for another wonderful experience.

4/10 Poor

shafi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater didn’t work
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello shafi, We're sorry to hear about the issues with the heater during your stay. Your feedback is valuable to us, and we will address this matter with our maintenance team for improvement. For further assistance or future reservations, please don't hesitate to contact us directly.

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Carol,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 Excellent

Gilbert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, friendly staff.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Gilbert,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a good stay and found our staff to be friendly. We strive to provide excellent service to all our guests and it's great to know that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

2/10 Terrible

Lisa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room very small, no clock in the room, very out dated place for the price…
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Lisa, Thank you for your feedback. We apologize for any inconvenience caused during your stay. Our rooms are designed to provide comfort, while the absence of clocks aligns with our minimalistic approach. We appreciate your thoughts on the decor and will consider this during future updates. Feel free to contact our management team to further address your concerns.

6/10 Okay

Donald, Long Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiar with it through a sister Wingate by Wyndham property. Stayed at another sister property last night in Ridgeland, MS. It was excellent. This is a sister property apparently under same owner. However, I was surprised to be charged an "incidental" fee separate from my room booking charges, supposedly the incidental free is like a security deposit in case I damage their room. I was not aware of this when booking the room through Expedia. I do not think Expedia would have known about it either. For me to accept the room, upon my check in, previously not knowing this, I was forced to accept the incidental fee in order to get my room. I was so tired and exhausted, I went ahead with it. I am told that, after someone checks my room after I check out, they decide if they will hold my incidental fee or not. If I get my incidental fee returned, it may take 2 to 7 business days for it to be credited to bank account. This does not make me a happy customer. Maybe this is a new practice. Maybe they have had some recent problems from guests who damaged some rooms. How come I have to be penalized for their acts? I don't think this business practice is going to last long or they will have many customers complaining about it, and their business sales will drop. They need to find a smarter solution in my opinion. This leaves a bad taste in my mouth. I was really looking forward to staying here tonight, but not with this unexpected news.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Donald,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our incidental fee policy. As a precautionary measure, we have implemented this policy to ensure the well-being of our rooms and guests. We understand your frustration and will take your concerns into consideration. We strive to find ways to improve our guest experience and appreciate your input. We hope you will consider staying with us again in the future.

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Feb 2024
Response from Manager on 8 Feb 2024
Hello Charles,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff we got to meet were all amazing and made us feel very welcome (they deserve an award).
Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Matthew,Thank you for your kind words about our staff. We greatly appreciate your feedback and are delighted to hear that they made you feel welcome during your stay. We strive to provide exceptional service to all our guests and it is always wonderful to know when our efforts are recognized. We look forward to welcoming you back on your next visit.

6/10 Okay

Cody

Stayed 4 nights in Dec 2023
Response from Manager on 25 Jan 2024
Hello Cody, Thank you for choosing our hotel. We value your stay and appreciate your feedback. Please don't hesitate to contact us directly if you would like to share any specific feedback about your experience. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Maribel

Business traveller
Many good places around area. Issues with staff in maintenance room beside my room being loud at night.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Maribel, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the noise from our maintenance room. We strive to provide a peaceful environment for all our guests and we will address this matter with our team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Good

Shakia

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Shakia,Thank you for choosing our hotel for your stay! We're glad to hear that you had an enjoyable experience with us. If you have any specific feedback or suggestions, we encourage you to reach out to us so we can address any areas that may need improvement. We hope to welcome you back in the future!

6/10 Okay

Macey

Stayed 2 nights in Jan 2024
Response from Manager on 17 Jan 2024
Hello Macey, We appreciate you taking the time to rate your recent stay at our hotel. We value your feedback and would like to hear more about your experience. Please reach out to us directly so that we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

6/10 Okay

Ethel S

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Ethel S, We appreciate you choosing our hotel for your stay. We regret to learn that your experience fell short of your expectations. We encourage you to reach out to our hotel directly so that we can address any concerns you may have had during your stay. We are committed to providing our guests with the best possible experience and appreciate any feedback you can provide. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Shelia

Liked: Room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 14 Jan 2024
Hello Shelia,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to know that you had a wonderful experience with us. We look forward to welcoming you back in the future for another exceptional stay.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Dear Guest,We appreciate you choosing our hotel for your stay. If there was anything specific you would like to share regarding your experience, please do reach out to us directly so that we can address any concerns. We hope to welcome you back in the future for a much-improved experience.

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Excellent clean
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Ethel,Thank you for staying with us and for your kind words regarding our cleanliness. We take great pride in providing a pristine environment for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Brenda

Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Brenda,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad to hear that you had a satisfactory experience. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to hosting you again in the future.

8/10 Good

louis, abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was ok.. found it in a nest of other hotels.. easy on and off the hyway. confusing getting out of there.. got turned around and missed a turn but gps caught my mistake and I was back on the road. Thanks
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello louis, Thank you for choosing our hotel for your stay. We're glad to hear that our convenient location near the highway was beneficial to you. We apologize for any confusion you experienced while finding your way out, but we're glad your GPS helped you get back on track. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Daniel,We're thrilled to hear that you had a fantastic experience during your stay with us! We appreciate your support and hope to welcome you back soon for another amazing stay.

10/10 Excellent

Yewen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Yewen,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back soon!

8/10 Good

Adrian

Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Adrian,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a pleasant experience. If you have any feedback or suggestions, we encourage you to reach out to us directly so that we can further improve our services. We look forward to hosting you again in the future.

6/10 Okay

Rajkumar

Travelled with family
Liked: Cleanliness, staff & service
shower wont drain fast enough, bathroom door did not close, shower and bathroom definitely need work.. Staff was responsive.. Otherwise a decent hotel for my purpose of getting rest/sleep during a long drive.. pretty close to highway and other necessary stores.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Rajkumar,Thank you for sharing your experience with us. We appreciate your feedback regarding the shower and bathroom, and we apologize for any inconvenience caused. Our team is continuously working on improving our facilities. We're glad that our staff was responsive and that our location suited your needs. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap accessible bathroom toilet was too low for ease of use. Only negative I found. Had to bring own toilet seat riser. Staff was wonderful. Bed was comfortable. Second time to stay here . Will stay here every time in Hattiesburg.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Betty,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We are pleased to hear that you found our staff wonderful and our beds comfortable. We appreciate your loyalty and look forward to welcoming you back on your next visit to Hattiesburg.

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Olivia,Thank you for choosing our hotel for your stay! We are thrilled to see that you had an excellent experience with us. We appreciate your support and hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Manager on 14 Jan 2024
Hello Rachel,Thank you for your recent stay at our hotel! We are thrilled to hear that you had a fantastic experience with us. Our team takes pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. If you have any further feedback or if there is anything else we can do for you in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 22 Dec 2023
Hello Jasmin,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Leeza

Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Leeza,Thank you for choosing our hotel for your stay. We strive to provide exceptional service to our guests. We would love to hear more about your experience. Please feel free to reach out to us with any feedback you may have. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

HAE REE, Tustin

Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello HAE REE,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience during your time with us. We strive to provide exceptional service and meet the needs of our guests. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Sabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Sabeel,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service to all our guests, and we are glad to see that we met your expectations. We value your patronage and would be happy to welcome you back in the future.