Exterior

Reviews of Super 8 by Wyndham Hastings

2 out of 5
Super 8 by Wyndham Hastings
2200 N Kansas Ave, Hastings, NE

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 573 reviews" "
Rating 8 - Good. 220 out of 573 reviews" "
Rating 6 - Okay. 114 out of 573 reviews" "
Rating 4 - Poor. 60 out of 573 reviews" "
Rating 2 - Terrible. 53 out of 573 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Brandon,We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful experience at our hotel.

6/10 Okay

Anna

Travelled with family
Was a bit more outdated
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Anna, We appreciate your feedback and will share your comments with our team for future improvements. Thank you for choosing our hotel for your stay, and we hope to welcome you back on your next visit.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time we stayed at this location and would certainly plan to return on future visits to the area.
Stayed 2 nights in May 2024
Response from Manager on 11 May 2024
Hello Carol,We are delighted to hear that you enjoyed your stay with us again. We appreciate your loyalty and look forward to welcoming you back on your next trip to the area. Thank you for choosing our hotel for your accommodation needs.

4/10 Poor

Traci

Travelled with group
Disliked: Cleanliness
The non smoking room reeked of smoke
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Traci,We regret to hear about your experience and sincerely apologize for any inconvenience caused. We strive to maintain a smoke-free environment for all guests and will address this matter with our housekeeping team to ensure a consistent standard. Your feedback is valued as we continuously aim to improve our services for future stays.

6/10 Okay

Tina M

Its a Super 8 whats to tell
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Tina M, We appreciate you sharing your experience with us. Guest feedback helps us continually improve our services. If you have any additional details you'd like to provide, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Judith, Withee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Judith,We are pleased to hear that your check-in process was efficient. Your feedback is valuable to us as we strive to provide excellent service to all our guests. Thank you for sharing your experience with us.

2/10 Terrible

Payton

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 9 Apr 2024
Hello Payton, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any further details about your stay so we can address your concerns. Your satisfaction is our top priority.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Dustin,Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you enjoyed your stay. We hope to welcome you back again in the future.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Brenda, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Okay

Douglas

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
the check in was great the room was small the breakfast was slim
Stayed 3 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Douglas, Thank you for your feedback. We are pleased to hear that you had a positive check-in experience. We appreciate your comments regarding the room size and breakfast options as we constantly strive to improve our services based on guest input. We hope you were still able to enjoy your stay with us.

6/10 Okay

Wes

Business traveller
Liked: Staff & service
I've stayed here many times before and it's not a bad hotel. Unfortunately the price seems high for an average hotel.
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Wes, We appreciate your loyalty and feedback regarding the pricing. We always strive to provide value for our guests and will share your comments with our team for future consideration. Your opinions help us improve our services for all guests to enjoy their time with us.

2/10 Terrible

Golf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Web site said hottub. I booked the hotel, paid in full in advance, and then drive 14 miles one way out of my way. Then i find out they only have one room with a jacuzzi tub, no public hottub. Wouldn't stay there again if i had to sleep outside.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Golf, We apologize for any inconvenience you experienced. Our website does specify one room with a Jacuzzi tub, not a public hot tub. We appreciate your feedback and will ensure our website continues to accurately reflect our amenities for all guests to review before booking their stay. Thank you for bringing this to our attention.

6/10 Okay

Kenneth

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property was convenient and accommodated our party of 5. Kinda picky but, the floor was extremely squeeky and room was very used looking (chair in room was very used and worn). Staff was on point for any issues although, there were only about 10 guest max... (4 cars in parking lot). A great hotel for traveling workers but, not so much for the "family". I would stay again if just me and maybe my son... lol
Stayed 2 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Kenneth, Thank you for taking the time to share your experience with us. We appreciate your feedback and will address the floor and room issues. We aim to ensure all guests have a comfortable stay with us, and we will take your comments into consideration for future improvements. We hope to welcome you back for another stay in the future.

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Dave,We are delighted to hear that you had such a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.

8/10 Good

Peter

Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Peter,Thank you for being our guest! We appreciate your rating and hope you had a pleasant experience. If there is anything specific you would like to share with us, please don't hesitate to reach out. We value your feedback as it helps us improve our services and ensure a better experience for our future guests.

10/10 Excellent

Jim

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Jim,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Hello Jennifer,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

8/10 Good

Stanley, Delight

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2023
Response from Manager on 27 Oct 2023
Hello Stanley,Thank you for your feedback. We apologize for any inconvenience you experienced and would appreciate the opportunity to address your concerns. Please provide more details so we can assist you further.

10/10 Excellent

Anastacia, Silver Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Anastacia,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Manager on 21 Sept 2023
Hello Andrew, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The area was safe and nice - parking was convienent
Stayed 2 nights in Sep 2023
Response from Manager on 21 Sept 2023
Hi Greg,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our parking space convenient. We are glad you had a great time with us, and we look forward to serving you again.

8/10 Good

Lee

Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Lee,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Sathaporn, Lincoln

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Sticky floor
Stayed 1 night in Sep 2023
Response from Manager on 29 Oct 2023
Hello Sathaporn,We apologize for any inconvenience caused by the sticky floor. We will address this issue immediately.

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Staff & service
The maintanece was poor. I had to lift up on the door to get the deadbolt to go in. The safty chain was only held in by one loose screw. When you turned on the water in the sink, the whole facet moved. It seemed like no one cared.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Russell, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Terrible

Dr Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awful. Nothing as discribed. Fire alarm went off and couldn't be shutdown for 1 hour at 1:30 am. Outside of Property had no siding or exterior covering. Room was musty smelling, phone didnt work to contact front desk. Room was dirty, air conditioner didnt work. Horrible experience.
Stayed 2 nights in Aug 2023
Response from Manager on 30 Aug 2023
Hello Dr Gary, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

2/10 Terrible

Kelbey

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Tub had a hole that was barely considered fixed. The bath fixtures weren’t secured to the wall. The room was dirty and smelled of mildew. The bedsheets had a mold stain and it was all damp. The building had no siding and the website did not mention a pet fee.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Kelbey, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was super humid and sticky in the room. Carpet sticky feeling on your feet, the bed had plastic cover on it that kept riding off with every move, the light above the sink was burnt out and the tub had an old stuck on floor mat.
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hello Nicole, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 Okay

Chase

Stayed 1 night in Aug 2023
Response from Manager on 12 Aug 2023
Hello Chase,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Coleen,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. However No information given on any amenities, wifi, parking or breakfast. TV and satellite would not turn on and found they weren’t not plugged in and had to do it myself. My wife had trouble feeling safe since the deadbolt would not work. I should also mention that room was dated, and quite frustrating that the sink tap was very difficult to operate.
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello Neil, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is going through renovations. Since I was out during the day, no problem with noise. Interior hallways look nice with new flooring. Unfortunately, the overhead light did not work and was not fixed during my stay.
Stayed 3 nights in Jul 2023
Response from Manager on 30 Jul 2023
Hello Deborah,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our renovations. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 Okay

Scott

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Manager on 28 Jul 2023
Hello Scott,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Bryan

Stayed 2 nights in Jul 2023
Response from Manager on 19 Aug 2023
Hello Bryan,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Okay

Mark

Stayed 3 nights in Jul 2023
Response from Manager on 17 Aug 2023
Hello Mark, It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

M

Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Hello M, Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

Joel

Travelled with group
Disliked: Cleanliness
Found a cockroack by my sink in the morning. Trapped the rascal under a paper cup for housekeeping to tend with. I have a picture of him if you want to ID him.
Stayed 2 nights in Jul 2023
Response from Manager on 20 Jul 2023
Hello Joel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Poor

Siler

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
I returned to my room about 9:30 or 10 Saturday night. Wanting to take a shower no clean towels . The shower was large and a lot of water was on the floor consequently I used the extra towel to mop up the water.Called the desk 3-4 times (no answer) to get a few extra towels … no answer . The phone had no dial tone. Saturday and Sunday morning housekeeping knocked on my door at 8:30 AM to collect the trash. When I pay the price for a room I expect better service. I will not return to your establishment next year. Thank you
Stayed 2 nights in Jul 2023
Response from Manager on 15 Jul 2023
Hello Siler,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our housekeeping and your comments about our towels. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged an extra day for checking out early.
Stayed 3 nights in Jun 2023
Response from Manager on 15 Jul 2023
Dear Guest, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 3 nights in Jun 2023
Response from Manager on 11 Jul 2023
Hello Elizabeth,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2023
Response from Manager on 22 Jul 2023
Hello Bryan,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
It was quiet.
Stayed 1 night in Jul 2023
Response from Manager on 4 Jul 2023
Hello Dorothy, Thank you for your valuable opinion regarding our hotel. We appreciate you taking the time to share your experience.

8/10 Good

Maureen C

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Manager on 4 Jul 2023
Hello Maureen C,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Manager on 4 Jul 2023
Hello robert,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was awesome. Carpet dated and old…but that’s the only negative I have. Staff were friendly and kind.
Stayed 1 night in Jun 2023
Response from Manager on 26 Jun 2023
Hello Sue, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 Terrible

Bernadette

Stayed 1 night in Jun 2023
Response from Manager on 16 Jul 2023
Hello Bernadette,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

Jennifer

Stayed 2 nights in Jun 2023
Response from Manager on 26 Jun 2023
Hello Jennifer, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cambiar el desayuno todos los días es el mismo
Stayed 5 nights in Jun 2023
Response from Manager on 15 Jun 2023
Hi Juan,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Jeni

Travelled with family and small children
Breakfast was good
Stayed 2 nights in Jun 2023
Response from Manager on 14 Jun 2023
Hello Jeni, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice motel. Room was clean as you would expect, and the breakfast was decent. I was on a motorcycle and they let me park it near the front door for security, and I really appreciated that
Stayed 2 nights in Jun 2023
Response from Manager on 12 Jun 2023
Hello William,Thank you for your valuable opinion regarding our breakfast and room. We hope to see you again in the future. Thank you for your valuable business.

8/10 Good

Corey

Travelled with family
Liked: Room comfort
Good for the price.
Stayed 2 nights in May 2023
Response from Manager on 7 Jun 2023
Hi Corey,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, great value for money and we hope to have the pleasure of hosting you again soon.