Exterior
Check availability

Reviews of Holiday Inn Express Hastings, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hastings, an IHG Hotel
3605 Cimarron Plz, Hastings, NE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 453 reviews" "
Rating 8 - Good. 90 out of 453 reviews" "
Rating 6 - Okay. 9 out of 453 reviews" "
Rating 4 - Poor. 5 out of 453 reviews" "
Rating 2 - Terrible. 3 out of 453 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management very friendly and helpful. Pool was nice and clean for my Grandkids to swim
Stayed 1 night in May 2024
Response from Your Friends at the Hastings Holiday Inn Express on 10 May 2024
Thank you so much for staying with us and sharing your feedback.

6/10 Okay

Anna

Travelled with family, Travelled with family and small children
Chose hotel because of pool. Water was terrible cold actually unbearable for toddlers. At around 2 in morning party happening very loud couldn’t sleep.
Stayed 1 night in May 2024
Response from Your Friends at the Hastings Holiday Inn Express on 7 May 2024
Thank you so much for staying with us. I apologize for the inconveniences you experienced during your stay. I'm so sorry you were woken up at 2am. We do have a quiet time policy from 10PM to 8AM. We want everyone to get a good night's sleep! We apologize on behalf of your neighbors! Thank you for sharing your feedback. It helps us improve. Thank you again!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving the staff that checked us in was efficient, kind and helpful. Made sure we had water to take to our room and informed us of all the amenities. The property is in a great location, clean and quiet. I love to walk and it is near Hastings Lake which has a beautiful walking trail around it. There are multiple restaurants with in walking distance and ample parking. The breakfast was hot, had multiple options and was good. We had a pleasant stay.
Stayed 2 nights in Apr 2024
Response from Your Friends at the Hastings Holiday Inn Express on 24 Apr 2024
Thank you for staying with us and recognizing our staff. We appreciate you taking the time to share your experience.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was amazing.
Stayed 1 night in Apr 2024
Response from Your Friends at the Hastings Holiday Inn Express on 16 Apr 2024
Thank you so much for staying with us and sharing your experience. We love hearing great comments like these.

8/10 Good

Doug

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room wasn’t ready at check in so they gave us a different one. The bathroom sink had coffee in it and the floor had what looked like coffee droplets. It was very noisy above us and the air conditioner had a hissing noise. We have stayed there multiple times and this was the first time we had the problems.
Stayed 2 nights in Apr 2024
Response from Your Friends at the Hastings Holiday Inn Express on 15 Apr 2024
Thank you so much for staying with us and sharing your feedback. We apologize for the room not being up to our standards. Thank you for letting us know for areas to improve.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and comfortable.
Stayed 2 nights in Mar 2024
Response from Your Friends at the Hastings Holiday Inn Express on 26 Mar 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Breakfast ever great bacon
Stayed 4 nights in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on 11 Mar 2024
Thank you so much for staying with us. We appreciate your feedback

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff!
Stayed 2 nights in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on 28 Feb 2024
Thank you so much for your great review. We look forward to your return visit as I remember visiting with you at the front desk.

10/10 Excellent

Karni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pool and hot tub. Lady running the front desk was fabulous. We really enjoyed our stay and will be back in the future.
Stayed 1 night in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on 28 Feb 2024
Thank you for your great comments and we can't wait for your return.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on 11 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to fill out this survey..

10/10 Excellent

Devin

Travelled with family
Great
Stayed 1 night in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on 11 Mar 2024
Thank you so much for staying with us. We appreciate the time you took to fill out this survey..

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Your Friends at the Hastings Holiday Inn Express on 31 Jan 2024
Thank you Tyson for filling out the review. We always appreciate your loyalty.

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Your Friends at the Hastings Holiday Inn Express on 22 Jan 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Tyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two ladies checking us in were wonderful and very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Tammy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Friends at the Hastings Holiday Inn Express on 29 Dec 2023
Thank you so much for staying with us. We appreciate your feedback.

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Your Friends at the Hastings Holiday Inn Express on 11 Dec 2023
Thank you for staying with us and I am so sorry that you scored us 2 out of 10. If you have a chance can you call us? We are always wanting to improve our hotel and would love to hear your feedback.

10/10 Excellent

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on 30 Nov 2023
Thank you so much for staying with us. We appreciate your feedback.

8/10 Good

Edward

Stayed 2 nights in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on 29 Dec 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on 30 Nov 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 31 Oct 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interaction with Front desk staff was friendly and enjoyable.
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 23 Oct 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The staff was kind, the room was nice and clean, and there were restaurants within walking distance. Overall a great weekend getaway
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 23 Oct 2023
Thank you so much for staying with us and your great comments. We do have an amazing staff so thank you for the great shout out to them.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 19 Oct 2023
Thank you so much for staying with us. We appreciate your feedback.

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well and no complaints! Everything was nice a clean!
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 16 Oct 2023
Thank you so much for staying with us and your great comments.

10/10 Excellent

Patricia, Kearney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and quiet room.
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 16 Oct 2023
Thank you so much for staying with us. We appreciate you taking the time to share your story.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room is very nice. So bright and cheery.
Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 16 Oct 2023
Thank you so much for staying with us and sharing your story.

10/10 Excellent

Takowa

Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on 31 Oct 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Your Friends at the Hastings Holiday Inn Express on 16 Oct 2023
Thank you so much for staying with us.

6/10 Okay

Dwight, Bloomington

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Cable TV didn’t work. They had some very strong pool rules; no drinks, not even water, no food; and constantly enforced the rules… just wasn’t very customer friendly.
Stayed 1 night in Sep 2023
Response from Your Friends at the Hastings Holiday Inn Express on 31 Oct 2023
Thank you so much for the time involved in sharing your feedback. We apologize for your cable tv not working. Please call the front desk when this happens so that we can take care of it right away so you will not have to go without cable. I'm sorry you felt that we had strong pool rules. We do have to enforce some rules due to trying to make it safe for everyone.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient and Clean Hotel
Top-notch hotel and very clean. Convenient location with nearby restaurants. Very friendly staff and breakfast was good. Beds were very comfortable.
Stayed 2 nights in Aug 2023
Response from Your Friends at the Hastings Holiday Inn Express on 23 Oct 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.

10/10 Excellent

Darryl, Lincoln

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber checked me in and was fun and delightful. She truly knows how to make strangers feel like they have come home for the night!
Stayed 1 night in Aug 2023

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be very friendly and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
The whole experience was amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

Rashon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel/incredible staff
Without question the most friendliest staff i have ever come across. I have stayed in many hotels but this one was the cleaniest I have stayed in. Although hastings is a small town the location of this hotel is in a great area next to walmart and several food places in walking distance. I would definitely be staying there anytime i go to hastings. Excellent hotel.
Stayed 2 nights in Aug 2023
Response from Your Friends at the Hastings Holiday Inn Express on 9 Aug 2023
Thank you so much for being our guest. We appreciate you taking the time to let us know how we are doing. We look forward to having you stay with us again.

8/10 Good

Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 3 rooms online received confirmation arrived and only two rooms were booked. Staff accommodated nut was disappointed.
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Joanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Your Friends at the Hastings Holiday Inn Express on 6 Jul 2023
Thank you for staying with us; we appreciate your feedback.

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It appears anything i say bad is not acceptable to this website so I'm just staying mum
Stayed 1 night in May 2023

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2023
Response from Your Friends at the Hastings Holiday Inn Express on 27 Jun 2023
Thank you so much for staying with us.

10/10 Excellent

Jefferey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Checkin was quick. Front desk was very friendly. Room was big, clean, comfortable beds, and large TV. The pool was clean. Hot breakfast was excellent. We had family met us there for a birthday party. Staff was very accommodating. Great place to stay
Stayed 1 night in Jun 2023
Response from Your Friends at the Hastings Holiday Inn Express on 27 Jun 2023
Thank you so much for staying with us and your great feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Towel service daily. Great access to main highway.
Stayed 3 nights in May 2023
Response from Your Friends at the Hastings Holiday Inn Express on 27 Jun 2023
Thank you so much for staying with us we appreciate your feedback.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room the shower curtain was too short, and it was impossible to not get water on the floor
Stayed 2 nights in May 2023

10/10 Excellent

S'ambrosia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the desk attendant. She was very friendly and helpful and basically embodied country hospitality. Our room wasn't quite ready when we arrived, so she personally went up to check on it and make sure that it was okay for us. She also helped us with any internet connection issues or questions we had. The only negative was that housekeeping knocked on our door at 9am and then a couple times after that. Checkout isn't until noon, so instead of getting to sleep in, they kept waking me up.
Stayed 1 night in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on 2 May 2023
Thank you so much for the time involved in sharing your feedback. Thank you for recognizing our Nebraska hospitality. We are sorry our housekeeping crew bothered you from sleeping in. Many guests leave early and we apologize for interrupting you. (We do have a "Do not Disturb" tag so we will leave you alone and let you sleep., Just simply hang that tag on the door..Sleep is important!) Thank you again for choosing our hotel and for your great comments! We will be here next time you are in our area!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family service and reunion. They were so kind in letting visit with family after reunion in the dining room. Wonderful!
Stayed 5 nights in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on 28 Apr 2023
Thank you so much for staying with us and we are so happy we were able to accommodate you and your family.

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on 8 May 2023
Thank you for staying with us and I am so sorry that you scored us 1 out of 5. If you have a chance can you call us? We are always wanting to improve our hotel and would love to hear your feedback.

10/10 Excellent

Lori

Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on 24 Apr 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Very welcoming staff. Very clean in all areas.
Stayed 2 nights in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on 28 Mar 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.