Independent, Hanoi Hotels

I stayed for 5 nights in Golden Orchid. My stay was pleasant. I booked a double bedroom on 2nd floor. The room was nice and clean. I had good sleeps the entire time. In fact if not for my alarm, I would had trouble waking up due to how comfy the room was. There was no noise during my stay. What made the hotel even better was all the staffs. They were warm and helpful. Especially the manager (Amber) and one of the staff (Tom). The manager is amazing. Simply the hardest working person I have ever meet and very friendly. She always there every time I went in and out. She helped with my tour arrangements which were at fair price. Always pleasant to talk to. Tom always served customer with warm smile everyday. The positive attitude of the people there made my stay enjoyable. Free breakfast was provided with many choices to choose from. The location also is very convenient. Perhaps 3 minutes of slow walk to the lake and the water puppet theatre. I have no regret choosing this hotel and love to stay here again next time - Izam

The hotel provides shower before check-in. The hotel is very close to Hoan Kiem Lake. Thirty minutes walk from The Ho Chi Minn Complex and around 15 min from Hanoi Opera House. They helped me to find a tour to Halong Bay.

Stayed here on and off over a period of two weeks while experiencing Hanoi, Halong Bay, Cat Ba and Haiphong. Classic St Hotel made a great base camp with friendly, helpful management and staff. It was the perfect place to meet up and spend time with our son and his girlfriend, in the course of their cycling trip from NZ to the UK. When we showed interest in the intricately carved carrot flowers, the delightfully cheerful kitchen staff all dropped what they were doing and gave us a demonstration of this delicate art, which we much appreciated. Much thought and effort has been put into the furnishings and decor in the lobby and dining areas, creating a wonderful South East Asian ambiance.

Last minute booking for an unexpected 1 day visit. We weren't expecting much just wanted to be close to everything and we stumbled upon a gem. We first arrived in a lobby that is way too nice to be in the heart of Old Hanoi area and greeted by friendly staffs, nice peach tea. My friends who just got married with us got upgraded to honeymoon suite. Linh the manager was super friendly and gave us many advice on where to go. You gotta stay to believe it.

The hotel staff is very courteous and polite! The hotel was clean and well kempt and is located in a great area. Too bad our stay was so short! Would love to stay there again if we ever visit Hanoi!

Wonderful hotel for a nice stay in Hanoi. It is in a nice place to reach everywhere

This hotel is on a very quiet street while also being as close as it is possible to be to the major Hanoi attractions. Hanoi has many hotels guests seem happy with but we did not see any that we would have preferred to ours. The staff is very nice, also.

My guest is very happy with all the services of this Hotel. All the staff had given very very fantastic service. Help to client to get car..provided them Indian food.

Fully impressed with the service from greeting when we arrived and information given about the city as well as tour arrangement. They pay attention to small details and breakfast is amazing. The room is nice and clean and comfortable although it is just a small hotel. They respond very fast to our requests. Hotel is in quite a good location with walking distance to the lake where there are quite a few restaurants.

Stayed at the Essence whilst in Vietnam volunteering, visiting my son, and doing some sight-seeing.