Stayed here on and off over a period of two weeks while experiencing Hanoi, Halong Bay, Cat Ba and Haiphong. Classic St Hotel made a great base camp with friendly, helpful management and staff. It was the perfect place to meet up and spend time with our son and his girlfriend, in the course of their cycling trip from NZ to the UK.
When we showed interest in the intricately carved carrot flowers, the delightfully cheerful kitchen staff all dropped what they were doing and gave us a demonstration of this delicate art, which we much appreciated.
Much thought and effort has been put into the furnishings and decor in the lobby and dining areas, creating a wonderful South East Asian ambiance.
Rob from NZ
Located in the heart of Hanoi, this hotel is within walking distance of Thang Long Ca Tru Theatre, Thang Long Water Puppet …More
This hotel is on a very quiet street while also being as close as it is possible to be to the major Hanoi attractions. Hanoi has many hotels guests seem happy with but we did not see any that we would have preferred to ours. The staff is very nice, also.
Located in the heart of Hanoi, this hotel is within walking distance of St. Joseph Cathedral and Hoan Kiem Lake. Also nearby …More
Excellent service and staff very polite and ever ready to assist. Reception personnel speaks good English. Rooms are
very clean. Good location in the old quarters and easy access by walking to most places of interest. We booked 3 rooms for 6 nights. Strongly recommended and I would certain stay in this hotel if I return to Hanoi.
CS from Kuala Lumpue
Located in the city center of Hanoi, this hotel is connected to the airport and within walking distance of Bach Ma Temple …More
The staff make this hotel, they really go the extra mile. We arrived at 7.00 am and although check in was not until 14:00 they offered us breakfast and prepared our room, a real bonus after a long flight. The hotel is right in the Old Quarter so xlose to all the restaurants bars and street food. Only criticism was room was a bit small but well equipped.
Shaun from Cardiff, UK
This hotel is located in Hanoi (Hoan Kiem), close to Vietnamese National Tuong Theatre, Thang Long Water Puppet Theatre, and …More
Morning after checking in late, a whole new world opened up for us! Awesome vitnamese/western buffet (may choose off menu) breakfast in tasteful dine setting! Staff sweet as pie! Front staff as helpful as can be! After hustle & bustle of Hanoi, arriving back to Essence was like returning to cozy comfort! Had little problem with shower drain but they were on it immediate! My BD morn, the staff outdid themselves & sang, cake & candled me in the room, very cute! Had a BD spa package, tasteful, experienced & pure relaxation, for 2 1/2 hrs, offering spa cuisine after, lotus drops & fresh ginger tea to die for! All in all wonderful start to our vacation, almost hated to leave?!
Barbie & Ken from Canada
This hotel is located in Hanoi (Hoan Kiem), close to Thang Long Ca Tru Theatre, Thang Long Water Puppet Theatre, and Hoan …More