29 - 30 - 34 Hang Manh Street, Hoan Kiem District, Hanoi
Reviews
9.2
Wonderful
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This hotel is reasonably priced with excellent & exceptional service. Staff is very efficient, friendly, warm, courteous, very responsive & fast to guests' requests. I was so touched when I reached my room that night when I saw a box of pretty birthday cake on the table with a birthday greeting note. Hong Ngoc Dynasties 's staff are exceptional. Thank you.
Shower was licking all night watter was everywhere but I think it Normal for Vietnam I don’t like that front door, have a window and all the lights from our outside come to the room. I don’t like sleep with light location great
AMAZING! We wanted to staybhere more but no rooms available. Love their staff and our dining experiences. We stayed at a nearby hotel but went back here for dinners. Definitely will stay again!
Professional staff, greeted with a drink.
Room was ready early and was given an upgrade to the suite.
Decor was nice, and the breakfast was good .
Would happily stay again
Spacious nice hotel with early checking and late check out
Vananh
Stayed 1 night in Oct 2023
Response from Brian on 5 Nov 2023
Dear Ms Van Anh ,Thank you for your stay as well as . We are also proud of the best service delivering to you during our stay .We wish you all the best and have a nice stay .
10/10 Excellent
Karen
24 Oct 2023
Karen
Stayed 4 nights in Oct 2023
Response from Brian on 5 Nov 2023
Dear Ms Karen ,Thank you for staying with us .We wish you all the best .Have a nice day
Smiles all around, ten uncomplicated days of indulgent holiday experiences and memories. A big thank you to all staff-especially Jim, keep up the good work.
Nicholas
Stayed 4 nights in Oct 2023
Response from Brian on 24 Oct 2023
Thank you for staying and sharing your review on us . Jim and our colleagues promise to keep our service is on track .We are looking forward to welcoming you soon .Have a nice day ,
Welcoming & friendly staff. Great location not far from Hoan Kiem Lake. Terrific breakfast with plentiful hot & cold dishes, fruit, coffee/tea, toast etc.
Decent room size, very comfortable bed, clean.
Great spacious high quality hotel in great location. Bathroom was huge. Only complaint is that a/c is locked on 20c in the rooms so rooms aren’t that cool
Tam
Stayed 1 night in Aug 2023
Response from Brian on 23 Aug 2023
Dear Mr,Ms Tam ,Thank you for staying in and sharing best review of us . It is sharing with our team to keep our service on track with best it is . A/C had been well setting up for better as promise . We would love also to take a chance to welcome you back soon .Have a nice day
The rooms were nicely maintained as what was pictured and were fairly spacious and had numerous power sockets to charge up your electronics..
Bathroom was nicely renovated and fitted with rainfall shower. The shower was nicely partitioned so the rest of the bathroom doesn't get wet but the water pressure is pretty weak.
The mini fridge is pretty weak and turns off when the room card is removed. We had to get an additional card (one was given at check in) from the reception so our beer remains chilled after our daytrips.
Tian Haw
Stayed 4 nights in Aug 2023
Response from Brian on 22 Aug 2023
Thank you for your experience stay as well as posting your review on us .We are looking forward to welcoming you soon .Have a nice day
The hotel is only 2-3 minute walk to the lake with lots of cafes and restaurants steps away. The room is relatively huge surprisingly nice- nice decor, massive bathtub & very beautiful for the price paid. Breakfast is excellent & great service. We got a bit lazy the night we arrived and ordered room service. Food was a bit pricey but it was an excellent meal, I would actually say it was the best meal I had in Vietnam this trip.
Tang
Response from Brian on 23 Aug 2023
Dear Mr,Ms TangThank you for staying and posting your review of us . It is so proud to be receive your nice comment about our service made you happy . This had been share with our team as keeping it's motivation in doing business .We wish you all the best and have a nice dayRegards ,
We liked everything about this hotel. It had a lovely feel to it mixing traditional Vietnamese styling with more contemporary ideas. Its location is perfect for walking around the Old Quarter of Hanoi, being close to Train Street and Hoan Kiem lake. To go further afield choose cyclotrot transport which are readily available or use the Hop on hop off Tour buses which are located nearby.
Our welcome was most friendly with the receptionists offering to help with arrangements. ALL staff were charming, helpful and attentive, including the Manager who took time to acknowledge our visit. We strongly recommend this hotel to anyone wishing to stay in Hanoi. 5 stars from us.
Colin
Stayed 2 nights in Mar 2023
10/10 Excellent
Zarah
26 Jan 2023
Zarah
Stayed 1 night in Jan 2023
Response from Ms Thuong Dao- Sales Executive on 30 Jan 2023
Dear Zarah,Thank you very much for your kind reviewWe look forward to welcoming you back again soonMy Best RegardsMs Thuong Dao
Staff service was good. Rooms were big and clean. Very easily assessable to shops and eateries. Breakfast at hotel was very good. We had a lovely dinner at hotel too
Susan
Stayed 1 night in Dec 2022
Response from Ms Thuong Dao- Sales Executive on 3 Jan 2023
Dear Susan ,Thank you for your reviewWe would love to welcome you back again soonMy Best Regards & Happy New Year
10/10 Excellent
Dom
10 Dec 2022
Dom
Stayed 3 nights in Dec 2022
Response from Ms Thuong Dao- Sales Executive on 26 Dec 2022
Dear DomThank you very much for your reviewWe look forward to welcoming you back again soonMy Best Regards
Located at a very convenient area in Hoan Kiem. Walking distance to Hoan Kiem Lake. The room was on the 8th floor with the view of surrounding building. There are limited selections for breakfast menu but sufficient. Excellent and quick reaction services from the friendly staff. The hospitality was wonderful!
ZAINI
Stayed 3 nights in Sep 2022
Response from Ms Thuong Dao- Sales Executive on 4 Oct 2022
Dear Zaini,Thank you very much for your kind wordsWe look forward to welcoming you back again soonMy Best RegardsMs Thuong Dao