I liked the Central-Hotel Kaiserhof in Hannover from the moment I arrived. The staff were very friendly, probably the best I've encountered at hotels for many years, and most spoke excellent English.
We arrived well ahead of check-in time to deposit our luggage and then go off on a tour. This was not a problem and when we returned that evening our luggage was already in our rooms. Checking out was equally efficient.
Unusually, the minibar (water, apple juice, beer, nuts) is free and replenished daily.
The dining areas are large and airy, with an option to sit outside, and the menu is extensive. We were very impressed with the food and ate in the hotel on two out of three evenings. And there is a great selection at breakfast time.
Really enjoyed three nights at this hotel. Location is excellent, being near the shops, the Opera House, the main railway station, and the U Bahn. The staff are very welcoming and the atmosphere is very friendly. Our room was "just" a standard room but was very spacious, with good lighting (often missing in hotels) and a complimentary minibar with soft drinks and chocolate. We were so pleased to have found this hotel.
Staff was alright - by European standards. Don't expect a warm welcome with small talk, just straight to the point (no doubt there is one or two on shift who were more pleasant).
Room was huge actually; shower facilities sufficient.
Well kept, and warm enough for days which are superbly cold (below 0 degrees)
Free Wi-Fi for half an hour, you need to ask from the desk.
5 euros for 24 hours, speed was fast too - so it wasn't too bad.
About a 5 minute walk from the station. Easy to spot.
Stephanie from Singapore
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A good happy place to stay only minutes from town centre and the station, room are clean and tidy and a pleasure to stay in, bar in hotel is great and not over priced like some hotels, staff are friendly and always willing to help, they make a good weekend great.
tony from Littleport, Cambridgeshire, UK
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