Reviews of Economy Inn & Suites

2 out of 5
Economy Inn & Suites
3604 McMasters Ave., Hannibal, MO

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 138 reviews" "
Rating 8 - Good. 57 out of 138 reviews" "
Rating 6 - Okay. 35 out of 138 reviews" "
Rating 4 - Poor. 12 out of 138 reviews" "
Rating 2 - Terrible. 12 out of 138 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Extremely noisy property at the crossroads of two busy highways. Room was clean. Breakfast was not inviting. Close enough to Hannibal downtown activities we were there for.
Stayed 3 nights in Aug 2019
Response from Marti - GM on 4 Sept 2019
Thank you for staying with us!

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and very clean. well kept
Stayed 1 night in Apr 2019
Response from Marti Petersen - GM on 30 Apr 2019
Thank you very much!

8/10 Good

Dennis

Big River Steampunk Stay
Close location to the event. Clean rooms. I ternet was a little slow. Overall, good stay. Will be back.
Stayed 3 nights in Aug 2018
Response from Marti - GM on 4 Oct 2018
Thank you very much!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty dirty and out dated. Lots of bugs and dirty carpet. Front desk lady wasn’t friendly. We skipped the free breakfast because there were not many options and what was available had no nutritional value.
Stayed 1 night in Sep 2018
Response from GM on 4 Sept 2018
Thank you for your review.

4/10 Poor

Timothy, St. Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really run down, I know smoking isn’t allowed in rooms but quite apparent it had been.burn marks on the sink beds are old
Stayed 1 night in Jun 2018
Response from Marti Petersen - GM on 25 Jun 2018
Thanks for staying with us. We appreciate your feedback! Apologies for the issues you brought to my attention.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
We were pleased with the good sized, attractive room . . .
Stayed 1 night in Jun 2018
Response from Marti - GM on 16 Jun 2018
Thank You!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Marti Petersen - General Manager on 20 Jul 2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Marti Petersen - GM on 4 Jun 2018
Thank You!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel room was surprisingly very clean and very comfortable. No issues with electricity, cable/tv or shower/tub. I would definitely stay here again when visiting this area
Stayed 1 night in May 2018
Response from Marti - General Manager on 1 Jun 2018
Thank you!

8/10 Good

Nicholas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memoral Weekend Trip
We spent the night on the way to Chicago. The room was large and comfortable with food choices nearby.
Stayed 1 night in May 2018
Response from Marti - General Manager on 1 Jun 2018
Thank You!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The front desk clerk was friendly, and the room was clean. The area is pretty neat. Make sure to check out the Mark Twain Cave if you get a chance.
Stayed 1 night in May 2018
Response from Marti - General Manager on 1 Jun 2018
Thank You!

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in May 2018
Response from Marti - General Manager on 1 Jun 2018
Thank You!

8/10 Good

Theresa C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice on the road stay
The bed was comfortable. Very limited parking. The AC was a bit loud but helped drown out the outside traffic noise. Overall great place to stay a night or two.
Response from Marti Petersen - GM on 8 May 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Response from Marti Petersen - GM on 8 May 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No haven in Hannibal
Over rated and uncomfortable. Lots of noise!!
Stayed 1 night in Mar 2018
Response from Marti Petersen - GM on 2 Apr 2018
Apologies.

8/10 Good

Kate , Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for!
This place is a great deal for the price range. The rooms are clean, smoke free, and the hotel is conveniently right off the highway. We stayed there twice on our trip bcs we were so pleased the first time. It’s older and has some wear and tear but at this price point you could not ask for more. My only critique would be the breakfast is seriously lacking and the lobby has a strong smoke smell. Other than that, we will stay there every time we make the trip to see our family!
Stayed 1 night in Mar 2018
Response from Marti Petersen - GM on 20 Mar 2018
Thank you for your response!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Room interior was clean. Overall, hotel needs renovation.
Stayed 2 nights in Oct 2017
Response from Marti - GM on 24 Oct 2017
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017
Thank you for your review.

2/10 Terrible

Karen , Elmhurst IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uniformed staff, indifferent management. Noisy location. I will never stay at an Econo Lodge ever again
Stayed 1 night in Sep 2017
Response from Marti - GM on 4 Oct 2017
Thank you for your review.

8/10 Good

Dan, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Huge bathroom.
A little difficult to get in and out of parking lot but beautiful room interiors.
Stayed 1 night in Sep 2017
Response from Marti - GM on 25 Sept 2017
Thank you!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, being on a major roadway made things interesting getting in and out of the lot!
Stayed 1 night in Sep 2017
Thank you!

8/10 Good

Vera

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Thank you!

8/10 Good

Marge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Comfortable
Stayed 1 night in Sep 2017
Thank you!

8/10 Good

Brett

Liked: Cleanliness, room comfort
The rooms here are basic, but adequate for sleeping overnight. The parking is a bit of a challenge, especially if you get in a little later than usual.
Stayed 1 night in Aug 2017
Thank you for your review!

8/10 Good

ken, centralia, IL

Liked: Cleanliness, staff & service, room comfort
Convenient
We were pleased to,see,how close we were to the actities of Hannibal. It was a short drive of 5 minutes. The room was spacious and clean. They were responsive to a cleaning error and a booking mistake by orbitz. The staff were friendly and helpful, even when I returned to get a shirt I had left. It is close to the highway. They could improve the breakfast.
Stayed 1 night in Aug 2017
Response from Marti - GM on 4 Sept 2017
Thank you very much for your review/feedback. We look forward to you coming to stay with us again!

6/10 Okay

Russell

Perfectly acceptable for the price.
You get what you pay for. All we needed was a cheap place to crash for the night and this worked out. There was nothing particularly good or bad about it. It was a bed for the night and a skimpy, but free breakfast in the morning.
Stayed 1 night in Aug 2017
Thank you!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were dated. Need to painted and good cleaning.
Stayed 1 night in Aug 2017
Thank you.

2/10 Terrible

Paul, lino lakes Mn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
July stay
I would not recommend this place. The sheets on both beds were stained with blood and Other stuff. Nothing was done to change out or get a partial credit. Key cards did not work so had to go to front desk to be let in
Stayed 1 night in Jul 2017
Response from Marti - GM on 26 Aug 2017
Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

6/10 Okay

Jackie, IL

Liked: Cleanliness, staff & service, room comfort
The room was comfortable and quite adequate for our needs. Our requirement is to stay where it is clean and safe.
Stayed 1 night in Jul 2017
Response from Marti - GM on 24 Aug 2017
Thank you!

6/10 Okay

Philip

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2017
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017
Thank you.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Safety Hazard
One of the stair wells that led to the 2nd floor was roped off and clearly non able to support weight. This is a true safety hazard and should be addresss ASAP. Otherwise the motel was LOUD. the carpets were dirty and the housekeeping staff did the bare minimum.
Stayed 1 night in Aug 2017
Response from Marti - GM on 24 Aug 2017
Thank you for your review. My apologies regarding the staircase - it is being replaced this week. Although the current staircase could have been left open, we did not want to risk any of our guests possibly falling or being hurt. Please consider staying with us again in the future. Thank you and have a great day!!

6/10 Okay

Andy , UK

Liked: Room comfort
Disliked: Property conditions & facilities
As expected for the price
OK room, bit shabby with large stain on carpet. Bed reasonable, shower good, walls paper thin with no sound insulation. Needed to do laundry and had to wait 5 hours to get key to laundry room as only one key and the people who had it had gone out for the evening; a frustrating system created without a thought for guests' needs. All in all standard fare for a cheap hotel.
Response from Marti - GM on 24 Aug 2017
Thank you for your review. Apologies for your experience with the laundry room. Guest's needs actually are our main concern. Please have a nice day!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ehhh...it was okay - wouldn't stay again
This hotel was okay. It was located in a terrible place, literally right next to the interstate, which made it difficult to get in and out of parking lot. The room was fine. It could have been cleaned better, but it was efficent enough. Now the stairs to get to the second level were down right terrifying. They were rusted out metal steps that bowed with every step you took. They need replaced before someone gets hurt. Overall, this hotel provided us an okay place to stay but I would never stay here again, and would not recommend it to anyone.
Stayed 2 nights in Aug 2017
Thank you for your review. My apologies regarding the staircase - it is being replaced this week. Although the current staircase could have been left open, we did not want to risk any of our guests possibly falling or being hurt. Please consider staying with us again in the future. Thank you and have a great day!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Needed place for overnight on a motorcycle trip. Just the right place at a good price.
Stayed 1 night in Jul 2017
Thank you so much!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks are deceiving. Nice place for cost.
Nice room and location for cost. Breakfast was lacking protein like eggs but overall very pleased with accommodations. Was concerned with initial look of property but room Nice size, clean and comfortable.
Stayed 1 night in Jul 2017
Thank you for your review!

6/10 Okay

Carol

Liked: Room comfort
Stayed 2 nights in Jul 2017
Thank you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you!

8/10 Good

Carrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you!

6/10 Okay

Cole

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Because of a lack of a working bathroom vent, there was quite a bit of mold on the ceiling above the bathtub. The light fixture between the beds was about to come off the wall, and since our room was right next to the road, we heard every vehicle that passed by.
Stayed 1 night in Jun 2017
Thank you for your review. Apologies for any problems you encountered. We will definitely look into and fix these issues.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable and clean
The Econo Logdge in Hannibal, Missouri, was an adequate comfortable place to stay. The room was large, the couch and carpet were a little worn, but for the price, the room was good. The pillows were comfortable, the sheets clean and overall the condition of the room was good. The bathroom was large and the water was hot for showering. Overall, I think it was worth the money. It's not a 5 star, but for a place to shower and sleep, it was good. We didn't partake of the complimentary breakfast, so I can't comment on it, but it was nice that it was an option.
Stayed 2 nights in Jul 2017
Thank you so much for your review. We hope you will consider staying with us in the future. Have a nice day!

6/10 Okay

Carrie, Missouri

Liked: Cleanliness
Ok hotel, close to everything
I made my reservation on Expedia; however the hotel staff could not locate it. The reserved room was two queens, we were in a room with a queen and a full. The breakfast was hot, sausage, gravy, biscuits, fruit, cereal, muffins. The room was very clean. No pool.
Stayed 1 night in Jul 2017
Response from Marti - GM on 24 Aug 2017
Thank you!

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Motel was good location and good price. Management was exceptionally friendly. Room needed some repairs and a good coat of paint.
Stayed 1 night in Jul 2017
Thank you!

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Good budget stay
Not a bad place to crash for a night. Rooms need painting but otherwise you can tell the management works hard to maintain a clean and comfortable place.
Stayed 1 night in Jun 2017
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but near highway
It is nosy and there is a lot of traffic at this hotel but it is clean and the staff are very nice.
Stayed 1 night in Jun 2017
Response from Marti, General Manager on 29 Jun 2017
Thank you.

6/10 Okay

janice

Hannibal Hwy.
Fine for the price. The walls are thin so we heard neighbors. Close to the freeway, despite that the freeway did mot bother us. The breakfast could be kept up with the coffee and limited breakfast items.
Stayed 1 night in Jun 2017
Thank you!

6/10 Okay

john

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
On the way to Evansville
Was nice. Have stayed before. Decent price. Decent breakfast. Reasonable value. Front desk person helpful. The curtain in our room was a bit beat up with minor holes and needs to be replaced. (Room 108 I think, in the corner).
Stayed 1 night in Jun 2017