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The East Hotel Hangzhou
4.5 star property

Riverwalk Hangzhou hotel in Gongshu with free valet parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The East Hotel Hangzhou

Photo gallery for The East Hotel Hangzhou

Property amenity
Garden
Property entrance
Deluxe Business King Room
Garden views

Overview of The East Hotel Hangzhou

9.2

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Popular LocationHangzhou Tower Shopping Mall3 min drive
  • Popular LocationWulin Square3 min drive
  • Popular LocationWest Lake3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)38 min drive
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Room options

Executive Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room-free transportation within 10KM/stay

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Business King Room-free transportation within 10KM/stay

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

CEO Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Business King Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Business Twin Beds Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Business King Size Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Hangzhou

The East Hotel Hangzhou is located in Gongshu, a neighbourhood in Hangzhou, and is on the Strip and on the riverwalk. Former Residence of Sha Menghai and Bai Causeway are local landmarks, and some of the area's activities can be experienced at Wulinmen Wharf and Yunxi Zhujing Scenic Resort. Zhejiang Science and Technology Museum and Hangzhou Stadium are also worth visiting.

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive
  • Wulin Square - 3 min drive
  • Broken Bridge - 3 min drive
  • West Lake - 3 min drive
  • Hangzhou China Silk Town - 4 min drive

Getting around

  • Shentangqiao Station - 9 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • 半亩地 - 3 min walk
  • 塘栖法根食品 - 3 min walk
  • 杭州天鸿饭店 - 3 min walk
  • 川味观 - 2 min walk
  • 金田中日式烧烤店 - 3 min walk

About this property

The East Hotel Hangzhou

Luxury boutique hotel located in Gongshu
A free food/drink shopping service, a terrace and a coffee shop/cafe are just a few of the amenities provided at The East Hotel Hangzhou. The on-site restaurant, The East Cafe, features garden views. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Free self-parking, valet parking and extended parking
  • Full breakfast (surcharge), a free theme park shuttle and bike hire
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
Room features
All 122 rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Rainfall showers, separate baths/showers and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: CNY 124 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The East Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Pool

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 40-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 April and 29 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 268.0 per day.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CNY 124 per person
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does The East Hotel Hangzhou have a pool?

Yes, this property has a pool.

Is The East Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The East Hotel Hangzhou?

Self-parking and valet parking are free at this property.

What time is check-in at The East Hotel Hangzhou?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at The East Hotel Hangzhou?

Checkout is at noon.

Does The East Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 330 per vehicle applies.

Where is The East Hotel Hangzhou located?

Located in Gongshu, this luxury hotel is within 1 mile (2 km) of Wulinmen Wharf, Westlake Culture Plaza and Zhejiang Museum of Natural History. Hangzhou Opera and Zhejiang Provincial Exhibition Hall are also within 1 mile (2 km). Shentangqiao Station is 9 minutes by foot and Chaowang Road Station is 17 minutes.

The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 400 reviews" "
Rating 8 - Good. 122 out of 400 reviews" "
Rating 6 - Okay. 13 out of 400 reviews" "
Rating 4 - Poor. 3 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

J S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

YUENYI BARBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed hotel, staff is helpful and speaks well english
Stayed 2 nights in Apr 2019

10/10 Excellent

RINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast used to be really good but is now pretty por
Stayed 4 nights in Jan 2019

10/10 Excellent

Elaine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , helpful staff . Felt star warmth , like a home
Stayed 2 nights in Nov 2018