Blackout curtains, soundproofing, iron/ironing board, rollaway beds

Reviews of Lotus Glade 52 Hotel

3.5 out of 5
Lotus Glade 52 Hotel
No. 38 Yanggongdi Road, Quyuanfenghe, Gate 4, Xihu District, Hangzhou, Zhejiang

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 51 reviews" "
Rating 8 - Good. 33 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Tracey, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location. Hidden amid the lotus gardens but walking distance to the GAO garden and the spectacular light show WestLake Imoressions. This is a gem if you like getting away from the big box IS style hotels. Truly a local experience. Like a cabin in the woods with a restaurant in The middle. Walking distance through spectacular grounds to many things.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying amidst a serene & beautiful bamboo forest
I stayed at the Lotus Glade for 4 nights in May 2018. My flight arrived around mid-night and it was hard for the taxi driver to locate the hotel as it was off the beaten track. Fortunately I was able to call the hotel receptionist which is open 24/7 to get the direction. When I woke up the next morning, I woke up to being surrounded in a serene and beautiful bamboo forest. The individual bungalows were modern and had a comfortable bed, clean bathroom, working heater with good water pressure. The wifi was good. Despite being off the beaten track, it was still easy to get taxis to get around. The highlight is the hotel grounds. If you enjoy being surrounded by lush vegetation, right on West Lake, this is a place to be.
Stayed 4 nights in May 2018
Response from Lotus Glade 52 Hotel on 30 Jul 2018
Thank you for your comments. We will improve it according to your comments.

8/10 Good

lisa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside park
Relaxing and tranquil. Beautiful place, cabin is cozy. Good for vacation but not business travel.
Stayed 2 nights in Oct 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Lake view from room & steps away!
Beautiful area! Quaint residence!

8/10 Good

Chee Yao, Singapore

Liked: Staff & service, room comfort
not bad!
price was a little steep but the hut was nestled amongst the tall trees, beside Westlake. Excellent location!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sassi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jo , Melbourne, Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Facilities were perfect Staff support was excellent Proximity to West Lake provided an amazing experience and nearby access to shops, main roads (aka taxis), water tours and local sites. Would highly recommend to anyone looking for a 'forest escape' type experience that is quiet and yet still close to everything you need to make your way around West Lake (taxi trip to city was approx 20 mins)

8/10 Good

Gary GW

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel has veeery nice surroundings. Location is good, convenient to reach all famous places by taxi or even on foot. The room we booked has no floor heating, which was a bit rough for winter stay, so we paid 100rmb more per night to upgrade. The room is quite small but clean. The patio is really nice. Set breakfast A is actually good and enough for two people. Hotel staff is helpful too.

8/10 Good

Samantha, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Winter Stay
Unbelievably beautiful location, even in January. We were able to walk just about everywhere we wanted to go around West Lake - doubly helpful, because there is literally NO signage visible from the main road when one is being dropped off in a taxi. My best advice - put the cab driver on the phone with the hotel front desk attendant, who (after several map confusions) put us on the right path. Breakfast at the hotel was tasty, the room was idiosyncratic but fun.

10/10 Excellent

John, Solo. Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spacious room. Good location. Warm atmosphere. Stunning 300 yr old tea garden

10/10 Excellent

stella martin, Tuscaloosa Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Treasure in West Lake
Individual cabins in the woods actually in West Lake. Absolutely charming cottages on the edge of West lake. Unfortunately you cannot actually see the lake from the cottages but that is because the tree canopy and garden is so wonderfully dense that it obstructs the view of the lake. The lake is literally a few steps from the walkway entering the property. Rooms/cabins are small and definitely suitable for couples or single travelers. If you want to watch TV and dont speak Chinese then not the place for you. Beds are super comfortable - not hard like typical chinese mattresses with nice duvet covers. each cabin is different. cabin 511 worked for me. It looked out on patio and had japanese style sitting nook plus really oversized wing chair with sliding glass door to a sliver of a patio. This place is not fancy but quaint. There are a number of simple things that need to be done that could make it even more a gem. Not easy to find either. Since actually in West Lake no road to the entrance- just walking path. No taxi drivers have known where it is so tell them it is across from Hangzhou Jinxi Hotel on Yanggongdi rd. Walk into park, take path to right and then another right and hotel on right. wifi is free and great. hot water is plentiful.

8/10 Good

steven, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice environment
relaxing

10/10 Excellent

Sarah, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis
Stayed here just one night (overnight leisure trip from Shanghai) but absolutely loved this bungalo-style hotel. Tranquil park setting in a city that's otherwise bustling (even the roads by the lake are crowded with people, cars and scooters). Don't stay in downtown Hangzhou! City was nothing to write home about so this location right on the West lake was perfect. 15 minute walk from Impression West Lake performance (must see!!). We stayed in a "superior room". Felt very private. Rooms are on the small side but in a nice cozy way (I have a studio apt in Manhattan so am used to tight spaces though!) Loved the heated wooden floors. Free bike rental made for a great afternoon activity around the lake (7 miles total). Service was great and people spoke enough English for us to understand each other. Be prepared with the hotel's address (written in Chinese characters for the cab driver) and ideally a screengrab of where it is on a map. Ideally arrive during the day when it's light since it's a bit tough to spot. We didn't have any big rolling luggage but I can imagine that would be a bit tough to handle since the hotel is tucked back in the woods. Which is exactly why we loved this spot - "away from it all" means you won't find it on a busy road. Overall a great stay that I'd definitely recommend!

10/10 Excellent

Hansen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, unique hotel
Walking distance to Hangzhou Impression West Lake. A not to be missed show when you visit. Hotel is situated inside the "woods" Recommend not to bring heavy luggage, as hotel does not have a drive way inside. Short walk to main road public car park. If coming from the northern side of the lake, Yang Gong di Road, after 2nd bridge, that's where the hotel is. Most cab drivers doesn't know where even if you tell them the hotel name. Address in Chinese is a plus for drivers.

8/10 Good

Linda, vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cabins by the lake
We stayed for two nights at this hotel as part of a family reunion trip. There are 9 of us, staying in 4 cabins. It was the perfect place for us. The cabins are small but sufficient. Most of the times, we hung out in the well kept garden eating, drinking, chatting, and enjoying our times together. The hotel is centrally located, so we walked to all the places we wanted to go. Although you can't drive to the lobby, the staff are eager to help you with luggage. I would recommend the hotel to place signage close to the road so that it's easier to find.

8/10 Good

Siow, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort bed, nice surrounding
Hotel is clean, environment is very nice, located in the middle of a park that full of trees, quiet and nice. Will go back again for future visit.

8/10 Good

Heather, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet spot still close to Xihu
Great Stay! Will return

8/10 Good

Steve, NEw York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to good location, but a lot of insects
Close to good location, but a lot of insects

10/10 Excellent

Yan, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous location
Sweet little chalet in the woods in what I consider the nicest location on te lake. The chalet themselves could have been slightly cleaner, with newer towels And stain free bed sheets and perhaps a fridge. The staff was very kind and helped us find the entrance at arrival. Will come back next time I visit the lake. :)

8/10 Good

Anna, England

Liked: Cleanliness, property conditions & facilities
Small but beautifully located
The "hotel" is actually some chalets grouped around a lovely garden within a few steps of the stunning West Lake of Hang Zhou.Reception is in one chalet and meals can be taken in one of the marquees or in the garden.The Chinese breakfast , which we only had once, was cheap and good-usually a better option than western alternatives.A very comfortable king sized bed with good linen ( not changed during our 8 night stay), under floor heating ( a rare luxury in China) and a well equipped shower room. There was very little space for storage and nowhere to sit, very few hangers and no mirror in the bedroom.The walks in the park more than make up for these inconveniences, however, if you don't intend to spend much time in your room. Soundproofing is not too good so if the sound of your neighbours' nocturnal actvities worries you, you might upgrade to a detached chalet! Take note that taxi drivers do not know where this is so you could just say "Yonggondi Lu" and ask to stop after the second hump backed bridge on the way from the city. Cross the road and take a small footbridge into the Lotus Glade.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Chalets in the woods - a different but nice hotel
This is not your average 4-star hotel. Instead it is a number of chalets located in a quiet section of the west-lake park. The suite-chalet had an entrance through the fully covered terrace, locking yourself into the entre / living room, which is connected to bedroom with a wash-room kinda in the middle. The bath and shower is to the left and bedroom to the right. It is not very big, but works out fine and decoration is very nice and well maintained. There is a Wifi router and TV if needed. Big window in the bedroom an the nice green area outside. We could even see the west-lake from several of the windows in the chalet. Aircon heating worked fine & they had floor heating in the bed-room. That is unusual in China and made the cabin really comfortable in cold weather. Hotel and room has no dedicated children facilities, but it worked out fine with our youngest sleeping in own travel baby-bed + a 3-year old sleeping on the suite sofa. In smaller rooms it may be a challgenge to accomodate kids. The hotel is located between gate 3 and gate 4 on Yanggongdi Road, right opposite the Hangzhou Flower Nursery, which the taxi-driver knew - in Chinese / Pinyin: "Hangzhou Hua Pu". In Google Maps, search for "Sudi Chunxiao" - hotel is at same level but closer to the Yanggongdi road. On iPhone with iOS 6, search for above or "Hangzhou Lianyu Hotel". Getting a taxi on a Sunday afternoon can be a challenge. Book well in advance at hotel.

6/10 Okay

Sune

Nice hotel with a few issues
We had a few issues here, but still recommendable. However, please make sure you know exactly where the hotel is (there is no address on the hotel website, so make sure you bring address from hotels.com + have phone number for hotel reception), as taxi-drivers cannot find the place easily. For our first booking we were contacted and informed that they had double-booked us, so we had to cancel our visit. At the completed visit, we enjoyed the room (cheapest category), but were confused about why some other rooms are labelled as room with a view, since they did not find any difference worth charging extra for. One issue to be noted for those up and about early in the morning: Breakfast is first served from 8.30. Also, on-site restaurants are very limited with respect to choice of items, and they do not seem to have any baby-cots available (so we brought our own). Despite above, we are likely to come back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像是入住在森林中的花園裡
飯店整體的舒適度還是不錯的,服務人員的親切度與服務效率來說,在中國,算是水平之上的了,下次到西湖,應該還是會選擇這裡
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的位置,往其他旅遊景點很方便 步行5分鐘附近就有餐廳和岳飛廟 酒店早餐也很多食物提供 房間裡有暖氣 電視內置很多電影供觀看

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Yun-Hui

Liked: Staff & service
Disliked: Cleanliness, room comfort
這家飯店價格不實在。當我們抵達旅館時,我們立刻被帶到一間房門前堆滿雜物並連接工具間的房間,並告知這就是我們在hotels.com上預訂的房間,與網站照片上獨立小木屋截然不同。我們沒有選擇只能加價換至獨立小木屋房。這是在hotels.com訂飯店以來最糟糕的經驗。我們準備向hotels.com申訴這種令人不快的經驗。

2/10 Terrible

CHIU YI, HK

Disliked: Staff & service, property conditions & facilities, room comfort
Very small room size
The size of the room is very small and doesn't look like the type of the room we booked in the hotels.com. However, the hotel staff insisted that it was what they offered but encouraged to pay RMB200 more for upgrading. Finally we checked out the hotel after two hours, just having a shower.

8/10 Good

Toshihiko, 横浜市

Liked: Cleanliness, property conditions & facilities, room comfort
鳥のさえずりで目が覚める
西湖十景色の一つ「曲院風荷」という自然豊かな公園の中にある休暇村で、一戸建てのコテージが点在する宿泊施設。地元の友人も存在を知らなかったという穴場で環境抜群だ。森林の中にあって朝は鳥のさえずりで目が覚める。中庭で朝食のサービスがあって気持ちがいい。美しい景色が広がる周辺も散策にぴったり。部屋は広いとは言えないし、バスもシャワーのみだったが、一人で泊まる分には不便は感じなかった。フロントの担当者は一人しかいないが、男性の担当者が英語が十分通じなかったのがちょっと残念。

8/10 Good

Mei Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
直接睡在西湖旁
直接住入西湖景區內,的確是一件令人賞心悅目的事情。而且酒店更與景區融為一體,清早起來就可以漫步西湖了。早餐亦很豐富,很喜歡。唯一一點美中不足的就是房間裏的衛生間,不規則的一個細小空間,有點壓迫。不過下次再來杭州,也會再入進這裏。

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
아름답지만 뭔가 부족한
아름다운 숲 속에 자리한 작은 리조트와 같은 느낌. 하지만 접근성이 떨어진다는 단점과 청결도가 문제가 된다. 객실에 냉장고가 구비되어 있지 않다는 점은 여름 여행에 있어 결정적인 단점이 될 것이다. 큰 기대를 하고 예약을 했는데 가족 중 만족한 사람이 나 혼자였다는 것이 아슆다.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
자연과 하나 되는 호텔
숲 속에 있어서 한적하고 푹 쉬기에 너무 좋았습니다. 직원들이 거의 영어 사용이 안되는 점이 조금은 불편했지만 매우 상냥했습니다. 조식의 경우 가격 대비 조금은 부실합니다. 하지만 주변에 아무것도 없는 관계로 간단하게 먹기에 좋습니다.(1인 38원 정도로 저렴합니다) 5성급 호텔의 높은 서비스를 기대하지만 않는다면, 90년대 초의 한국 리조트 체인의 콘도 정도로 생각하면 좋습니다. 청결상태는 보통이고, 겨울이라 외풍이 심하고 히터가 세게 나오지는 않았지만 바닥에 보일러가 됩니다. 주변 경관 덕에 교통불편을 감수할 만한 값어치가 있습니다. 근처에 관광지로는 곽씨정원 정도가 있으며, 51번 혹은 52번 버스를 타면 1인당 2원 정도에 서호의 시내를 갈 수 있습니다.

8/10 Good

Yin Yu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing hotel
This is the cozy and relaxing hotel. There may be not easy to find at the first time but you can find it easily at the second time. Good service and nice customer services.

8/10 Good

yuanjung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities
另類西湖住宿經驗
非常寧靜又臨西湖,小木屋的感覺很溫馨。早上醒來躺在床上看穿透明落地窗外的一片林子很舒服。

6/10 Okay

Françoise, Bordeaux

Disliked: Cleanliness, property conditions & facilities
Hotel sympa mais loin
Hotel sympa car perdu dans le parc mais difficile à trouver par les taxis et par nous-même quand nous rentrions la nuit tombée. Propreté laissant à désirer et personnel ne parlant quasiment pas anglais mais serviable. Pas de petit déjeuner servi pendantr notre séjour (début novembre, 3 nuits).A recommander pour ceux qui souhaitent s'isoler, en dehors de la ville. Un peu éloigné du centre de Hangzoux tout de même.

8/10 Good

自由行

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
在曲院风荷景区里,环境不错,但是找酒店稍微有点费劲,几乎没有指示牌。另外,部分的房间内有很浓的霉味,可能是入住率不高加上比较潮湿的关系吧。房内有配抽湿机,但是噪音太大,晚上不能开着过夜。房间内没有小冰箱,天热入住的话就稍显不足。房间比较小。周围环境还是不错的,用餐或者交通出行都算是便利的。

8/10 Good

Ming, hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店理念新颖,出行不是很方便
第一次住了五天。说说直观感受。 优点1景色环境很好,在一个园子里2小房子干净整洁,独栋的很安静,地暖很舒服3服务员态度很好服务到位 缺点1交通不便利,出行要走较大一段距离2房间较小,不够开阔3价格有点偏高性价比略低

10/10 Excellent

santy, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店!來杭州always會選擇它~
這是第三次住宿,依舊滿意!真心推薦~可充任讓人感到放鬆、休閒的好地方。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
绝佳的地点
绝佳的地点,环境一流

8/10 Good

Jason, Guangzhou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
绝佳的地点,环境一流
绝佳的地点,就在西湖景区里面,环境一流

6/10 Okay

莲遇52, 杨公堤曲院风荷

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间感觉偏小,酒店花园布置不太合理,周边环境不错,还算一次美好的回忆
酒店规模不大,后来了解到是当地人承包做的概念型酒店,问题是硬件规模尚待提高,软件尤其更要加油。地处杨公堤曲院风荷,周边大环境优美,但是小范围酒店的内部设施环境还是差强人意,员工素质也是非常重要的。当然这应该还算是一次比较美好的回忆,因为和家人在一起,周边的大环境已经给足分数。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
绝佳的位置,但是服务很一般。
酒店坐落在杭州花圃对面的曲院风荷里面,大概要步行200米左右, 很多人进来之后就会迷失方向, 因为基本景色都是一样的。没有特别明显的标识,需要打听才能找到。 酒店的前台是在院子中最里面的那栋, 拖拿行李不是很方便。 酒店很小, 但是很精致,有中小小别墅的感觉, 相信很多人会喜欢这样的意境。服务一般,前台在2200点以后就不会接电话了, 有任何问题需要亲自过去叫人。因为房间数量少,所以环境安静。但出行也分不便, 没有出租车。酒店也没有停车场,如果自驾的朋友停车是很麻烦的事情。总体来说,性价比不高。

10/10 Excellent

Eric, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境超赞
非常好的环境,下次还来

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
离西湖很近
酒店在曲院风荷内,但标识不是很明确所以第一次去还是花了很多时间找。晚上沿路路灯较暗,好在记住了路线所以没有迷路。整体环境不错,房间较小。出门走10多分钟就能到苏堤,非常方便!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美~房間看出去的景象也很美!!!
每次來這邊住宿心情都很期待、開心,住宿環境真的很清幽!雖然西湖許多景點到處都是人、交通到處都塞!但就唯獨這邊不會有很多遊客~外頭的交通也不會很塞!!!雖然房間小了些~但佈置的很溫馨!即使下雨無法一直出去,但待在房裡看窗外宜人的景色,心情也會很好!(但要挑有落地窗的那種)服務人員態度也都很難得的親切!會儘量配合我們的需求~~蓮遇52是每次來西湖時都會想入住的一間飯店!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
曲苑风荷内的景观酒店
看到这里都是英文评论,是不是之前都是非中国人来的较多?我就写中文吧。酒店位置非常好,就在西湖十景曲苑风荷内,对面是杭州花圃公园。酒店的环境也很赞,出房间散步的感觉超好,之前看有人评论lost in the woods,感觉的确如此,这点非常非常赞。 说完优点说缺点,房间确实很小,床完了之后就没啥空间了,我订的还是所谓的景观房,就算是有个飘窗吧。那也能放点东西。不过对旅游的行李不多的人来说影响不大,另外我住的那天,网络不是很好。不过周围环境真的很美,可以抵消那些不足。