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Reviews of El Mouradi El Menzah

4 out of 5
El Mouradi El Menzah
Zone Touristique Yasmine Hammamet, Hammamet

Reviews

6.6
Rating 10 - Excellent. 69 out of 322 reviews" "
Rating 8 - Good. 101 out of 322 reviews" "
Rating 6 - Okay. 57 out of 322 reviews" "
Rating 4 - Poor. 33 out of 322 reviews" "
Rating 2 - Terrible. 62 out of 322 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the total atmosphere of this hotel. First time there, but already looking for time to come back again this summer.
Stayed 6 nights in May 2024
Response from Management on 22 May 2024
Thank you for your kind feed back enjoy your holiday

2/10 Terrible

Kamel

Stayed 1 night in Oct 2023

2/10 Terrible

Kamel

Stayed 1 night in Oct 2023

10/10 Excellent

taoufik

Stayed 2 nights in Oct 2023

10/10 Excellent

Bilal

Stayed 9 nights in Aug 2023

8/10 Good

chenine

Stayed 5 nights in Sep 2023

6/10 Okay

Samah

Travelled with family
Disliked: Staff & service
I paid extra for all inclusive and the only okay thing that comes out of it is the breakfast . when ever i asked for a coffee i had to pay extra or i got the machine maid none drinkable coffee for free Waist of my money and false advertising by the hotel Internet is so slow at reception and no wifi at all in the rooms To put things clear i did not get what i paid for not happy
Stayed 3 nights in Sep 2023

10/10 Excellent

MOHAMED LAZHAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Amine

Stayed 1 night in Sep 2023

4/10 Poor

Yusuf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 star hotel and very old Day 1 fridge didn’t work so I reported to reception day 2 reported again Stayed for 5 nights but never got sorted very bad management Lifts had buttons missing never got sorted Management need to sort the hotel out Filthy conditions Pool is shared between 2 Al mouradey hotels so it’s very crowded by the pool Life guards always on phone & smoking not looking at people in the pool
Stayed 5 nights in Sep 2023

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ac was not good … Staff was good… Beach was not clean due to seaweeds … impossible to swim…;((( will not go back …
Stayed 7 nights in Jun 2023

2/10 Terrible

Soufian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Definitely not a 4 * hotel.
Stayed 5 nights in Sep 2023

6/10 Okay

Essahbi

Stayed 3 nights in Aug 2023

8/10 Good

lahcene

Liked: Cleanliness, property conditions & facilities
The towels here very Old.
Stayed 5 nights in Aug 2023

2/10 Terrible

Abdulali ib moh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad
Stayed 6 nights in Aug 2023

2/10 Terrible

Elsayed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel at all costs!!!!! Arrival-Well where do I begin on arrival got the most rudest receptionist (Fady)no welcome just a key stuck in our hands.We booked a family room for four adults. Once at the room it was disgusting , very dirty, stained sheets, blocked sink with half of someone's dinner coming back up, broken bath, no fridge, tv didn't work.One double bed and broken bunk beds which would fit a five year old not an adult . We complained to the very unwelcoming and very rude staff at the reception who were bombarded with other guests complaining. They gave us a second room for 1 night before a family room was a available. This room was no better than the first in fact it was unused room. After travelling 12 hours we were exhausted. Day 1-Okba offered us a family room bigger but the same dirty, no fridge ,tv not working, broken bath panel. 1 light bulb in the room which should have had five, no safe deposit box , even a cockroach was there to greet us. Po Okba assured us he would sort everything. Safe deposit did come. We tipped him £20 Sterling, We never saw him again. When you contact reception about anything in the room they just say “it will come” . Ten days later and we are still waiting. I went to the supermarket and purchased bleach and cleaning materials so I could clean the room from top to bottom as no Expedia rep on site we were stuck. Indoor pool is closed, outdoor pool ok first thing in the morning ,beach full with jelly unable to swim
Stayed 11 nights in Aug 2023

8/10 Good

Fateha yasmin

Travelled with family
Liked: Staff & service, amenities
The entertainment was amazing. There was lots of different facilities to utlitse if choosing all inclusive such as pizza bar, ice cream stand etc. There were lots of opportunities to do activities.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Really a 4 stars?
My overall stay was average based on: Service was average except the man at the dinner time- excellent One day, the lady came in the morning, remove my towels snd I got new ones in middle of afternoon. I got some water dripping from the air conditioner silling, I had to put a towel in the floor. The room is equipped with old transistor tv. The toilet was not properly fixed on the floor, and the mirror frame is due to be paint. Limited access to the elevator and they are slow, faster to go up by the stairs. For me, the condition of the hotel is not a 4 stars, I will say 3. By chance that I spent most of my time at the beach……
Stayed 4 nights in Jul 2023

4/10 Poor

Graciela

Travelled with family
Disliked: Property conditions & facilities
It is a property that is run down and it bad shape, but the location is good. Staff is friendly and the rooms are clean.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jul 2023

4/10 Poor

Mohamed

Stayed 4 nights in Jul 2023

2/10 Terrible

T.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Piscine couverte fermé, pas de vrai parking, salle de sport l'accès payant 10dinars l'heure, piscine sale,...
Stayed 3 nights in Jul 2023

2/10 Terrible

Marissa

Stayed 2 nights in Jul 2023

2/10 Terrible

Basel

Stayed 1 night in Jun 2023

2/10 Terrible

Fekri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No AC. Bathroom flooded. No soap or shampoo in bathroom. Dirty towels.
Stayed 1 night in Jun 2023

8/10 Good

Abdlkarim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the visit!
Stayed 9 nights in Apr 2023

2/10 Terrible

Mike

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
Dirty hotel, disgusting food and bad service. I was hoping to give it an average but the service and the hotel in general is zero. Sorry!
Stayed 4 nights in Sep 2022

2/10 Terrible

Samah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad service, worker are sick, front desk doesn't care; its a total rep off
Stayed 5 nights in Sep 2022

10/10 Excellent

Abderrezak

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay the staff is very helpful good food very nice beach nice room
Stayed 5 nights in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average
Food was mediocre, lunch time specially long lines of people for very basic food.
Stayed 4 nights in Jul 2022

2/10 Terrible

Stephane

Stayed 2 nights in Jul 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
Good stay worth it Thanks
Stayed 5 nights in Jun 2022

10/10 Excellent

Khalil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me my 2 sisters and brother booked a 7 nights all inclusive in the Mouradi AL MENZAH HOTEL. We had such an amazing time! Good food, excellent costumer service and tasty cocktails.. The Animation are so friendly. The moment you walk in, PLEASE ask for Gany! He is the head of animation and the most helpful person on site. He is approachable and speak fluent English. We’ve been visiting hammamet for the last 8 years.. first time in Moradi Menzah and definitely booking again for next June! Xx
Stayed 7 nights in Jun 2022

10/10 Excellent

Moez

Stayed 2 nights in May 2022

2/10 Terrible

Dalila, Tijuana

Stayed 7 nights in May 2022

8/10 Good

Samir

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
By Tunisian standards the property is nice. By American standards it would be more like a 2.5 star location out of 5. It has potential to be a 5 star as tourism returns.
Stayed 6 nights in May 2022

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

6/10 Okay

Jean Christophe, North Miami Beach

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Overall beaten up, not maintained and terrible housekeeping
Stayed 6 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very nice hotel
Stayed 10 nights in Oct 2021

10/10 Excellent

Maher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ch
Good service
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Hosam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
No internet in room I bought TT usb stick with internet good fast service. Out of season buffet selection was very good staff. A bit away from Hammamet.
Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked full board but they wanted to charge us 7 dinars for water at the restaurant and they didn’t offer even a glass... I understand soft drinks may not be included but In other hotels you get a free water even when you book breakfast only, except this everything else was good
Stayed 2 nights in Jan 2020

8/10 Good

Ashraf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
nice
Stayed 3 nights in Jan 2020

4/10 Poor

IMED

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Dec 2019