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Reviews of Victoria Apartments

3 out of 5
Victoria Apartments
1167 Victoria street, whitiora, Hamilton

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 132 reviews" "
Rating 8 - Good. 51 out of 132 reviews" "
Rating 6 - Okay. 33 out of 132 reviews" "
Rating 4 - Poor. 16 out of 132 reviews" "
Rating 2 - Terrible. 9 out of 132 reviews" "

7.6/10

Cleanliness

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was inconvenient going to another property, the shower was mouldy it was a cold room even with heater there were no extra blankets or pillows. Was super noisy with some sort of banging in pipes or something that kept us up all night. Will not return to this property.
Stayed 1 night in May 2024

8/10 Good

Tagi

Stayed 2 nights in May 2024
Response from Reception Team on 14 May 2024
Hi Tagi,Thanks for your feedback and choosing the Victoria Apartments for your stay. we hope to see you again in near future too.

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay again, had rennovations going in one of the units and it started extremely early we were there on holiday rooms were not serviced appropriately
Stayed 3 nights in Apr 2024
Response from Reception Team on 10 May 2024
Hi Tiffany,We're truly sorry for the disruptions caused by renovations and the inadequate room servicing during your stay. Your experience falls short of our standards, and we deeply regret any inconvenience. We'll address these issues promptly to ensure a more enjoyable experience for our guests in the future.Thank you.

8/10 Good

William

Liked: Property conditions & facilities
It suited our purpose
Stayed 3 nights in Apr 2024
Response from Reception Team on 14 May 2024
Hi William,Thank you for choosing Victoria apartments for your stay. we are happy to hear that you liked your stay. we hope to see you again in near future too.Thank you.

8/10 Good

Flora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unique, no dryer
Stayed 4 nights in Apr 2024
Response from Reception Team on 30 Apr 2024
Hi Flora,Thanks for staying at the Victoria Apartments and your feedback. we are happy that you liked your stay. Also we apologies for the inconvenience. we will work on those area to improve. and we hope to see you again in near future too.

10/10 Excellent

MINOA

Liked: Cleanliness
Stayed 7 nights in Apr 2024
Response from Reception Team on 30 Apr 2024
Hi Minoa,Thank you so much for your Feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Tusiga

Liked: Cleanliness, property conditions & facilities
Friendly and easy access to transport
Stayed 1 night in Apr 2024
Response from Reception Team on 9 Apr 2024
Hi Tusiga,Thank you so much for your kind words and feedback. It's always a pleasure to know that our guests have enjoyed their stay at Victoria Apartments. Your satisfaction is our utmost priority, and we're delighted to have met your expectations.We appreciate you choosing to stay with us and for taking the time to share your positive experience. Should you ever find yourself in need of accommodation in the future, please don't hesitate to reach out. We'd love to welcome you back for another wonderful stay.

8/10 Good

Ethel

Travelled with family
Liked: Cleanliness
Good price
Stayed 2 nights in Mar 2024
Response from Reception Team on 9 Apr 2024
Hi EthelThank you so much for your kind words and feedback. It's always a pleasure to know that our guests have enjoyed their stay at Victoria Apartments. Your satisfaction is our utmost priority, and we're delighted to have met your expectations.We appreciate you choosing to stay with us and for taking the time to share your positive experience. Should you ever find yourself in need of accommodation in the future, please don't hesitate to reach out. We'd love to welcome you back for another wonderful stay.

6/10 Okay

Howard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Excellent WiFi. Kitchen & toilet floor is too sticky. Very high step getting in/out for the shower, need to be careful. Overall hardwares are old, for short stay is fine.
Stayed 1 night in Feb 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness
Tired.
Stayed 1 night in Feb 2024

4/10 Poor

Chin Yeow

Stayed 2 nights in Jan 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Shower is raised and could use a step to safely get in and out. Other than that, room was tidy, spacious and comfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

David Alexandre

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Tara

Travelled with family and small children
Liked: Cleanliness, amenities
It looks like it backs on to property where people are housed by Kainga Ora

6/10 Okay

Lianne

Travelled with partner
Liked: Cleanliness, amenities
Ive stayed here on 4 separate occasions now and it's been great, however had my stay ruined by a couple of extremely noisy tenants till the wee hours of the morning so am hesitant about returning.

6/10 Okay

Jaskarn

Travelled with partner
Stayed 2 nights in Jan 2024

6/10 Okay

Younes

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, property conditions & facilities
Thank you for a great stay
Stayed 1 night in Dec 2023

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and parking. It’s good value for a larger family. Basic and functional

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
It is an old property and to cover the pervasive smells it was heavily sprayed and I couldnt stay the heavy chemical spray brought on my asthma. An absolute shocker.. I want a refund.
Stayed 1 night in Oct 2023

10/10 Excellent

Kalolaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Best place out of all the places I went also affordable…
Stayed 1 night in Dec 2023

6/10 Okay

Salomo

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
So not too bad for being cheap in Hamilton, but you cannot stay there with your kids. The door does not lock from the inside. Kids opened the door and slipped outside, 4 year old, was trapped outside screaming for us. Luckily we heard her. That is not good for kids. We decided to pack our things and go back home for we could not take that chance in the middle of the night.
Stayed 1 night in Nov 2023

4/10 Poor

Cole

Stayed 1 night in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sally A

Stayed 2 nights in Oct 2023

6/10 Okay

Philippa

Travelled with partner
Liked: Cleanliness
The property was clean, plenty of parking, but y the appartment was old and tired, curtains not complete and the tv was only Netflix. Could do with a paint job and new furnishings. Good for the price.
Stayed 1 night in Oct 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Philippa, Thank you for your review and we appreciate for your time in providing us the review. We will try to improve those areas in the near future and we look forward to seeing you again. Kind Regards Victoria Apartments

8/10 Good

Telesia

Travelled with family
Liked: Amenities
Property was clean, beds were great. Felt the floor of toilet could do with some scrubbing. Everything else was good.
Stayed 1 night in Oct 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Telesia, Thank you for your review and we appreciate for your time in giving us the review. We will try to improve those areas in the near future and we look forward to seeing you again. Kind Regards Victoria Apartments.

6/10 Okay

Boaz

Disliked: Property conditions & facilities
We liked the clean sheets but the unit is feeling very tired and rundown. Does need a facelift.
Stayed 1 night in Oct 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Boaz, Thank you for your lovely review and We appreciate your time for giving us review. Our team are proud to have met your expectations. We will try to improve those areas in the near future and we look forward to seeing you again in the future. Kind Regards Victoria Apartments

8/10 Good

Melenaite

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good and safe for us. We would stay again. Thanks
Stayed 4 nights in Oct 2023
Response from Reception Team on 1 Nov 2023
Kia Ora William, Thank you for your lovely review and We appreciate your time for giving us review. Our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness
Unfortunately I did not research enough I’m disabled and it was upstairs and I was unable to use the shower also I did not read finer print regarding key not ideal when you’ve travelled from up North Teceptionist great whe we found her so experience not yr fault
Stayed 1 night in Oct 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Jenny, Thank you for your review and we appreciate for your time in providing us the review. Sorry for the inconvenience caused and your feedback as provided us an insight for the property improvement's and we will try to improve those areas in the near future and we look forward to seeing you again. Kind Regards Victoria Apartments.

4/10 Poor

Shavaughn

Stayed 2 nights in Oct 2023

8/10 Good

Seuga

Travelled with family
Liked: Cleanliness, room comfort
Location location
Stayed 1 night in Sep 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Seuga, Thank you for your review and we appreciate for your time in giving us the review. Our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

4/10 Poor

Brigitta

Disliked: Property conditions & facilities
Property needs a re vamp. Very old and dated. Box shower with a curtain and you needed to step up in order to get into the shower.
Stayed 1 night in Sep 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Brigitta, Thank you for your review and we appreciate for your time in giving us the review. We will try to improve those areas in the near future and we look forward to seeing you again. Kind Regards Victoria Apartments.

8/10 Good

Christine

Travelled with family and small children
The unit was a lot bigger that I though The shower was a bit tired Enjoyed our brief stay
Stayed 1 night in Sep 2023
Response from Reception Team on 1 Nov 2023
Kia Ora William, Thank you for your lovely review and We appreciate your time for giving us review. Our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

8/10 Good

Alice and Shane

Liked: Cleanliness, property conditions & facilities
The service I received was amazing thank you
Stayed 1 night in Sep 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Alice and Shane, Thank you for your lovely review and we appreciate for your time in giving us the review. Our team are proud to have met your expectations we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really cool property to stay at overall!
Stayed 2 nights in Aug 2023
Response from Reception Team on 1 Nov 2023
Kia Ora William, Thank you for your lovely review and We appreciate your time for giving us review. Our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, amenities
Good value for locality. Beds not the most comfortable that we've slept on. Clean and tidy.
Stayed 1 night in Jul 2023

8/10 Good

Dawn

Stayed 1 night in Jun 2023

6/10 Okay

Chris

Stayed 2 nights in Jun 2023

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was comfortable to stay in other than the shower
Stayed 1 night in Jun 2023

6/10 Okay

Brina

Liked: Cleanliness
Stayed 2 nights in May 2023

6/10 Okay

Stanley

Travelled with partner
Disliked: Cleanliness
Very basic. The unit very tired. We could not work the tv. Suggest some written instructions.
Stayed 1 night in May 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Stanley, Thank you for your review. We appreciate your time for giving us review. We will try to improve those areas in the near future and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments.

6/10 Okay

Esther

Liked: Cleanliness
The property was very clean, location is very good. Just had a problem with parking. Driveway is quite narrow and there is plenty of space in the back of the building. Cars shouldn’t be allowed to park in the driveway.
Stayed 1 night in May 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Esther, Thank you for your review, Our team are proud to have met your expectations and we have noted your valuable feedback to improve those areas in the near future and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments.

6/10 Okay

Evelyn

Stayed 1 night in Apr 2023

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Unit was nice and clean but definitely needs some maintance repairs.
Stayed 1 night in Apr 2023

8/10 Good

Hiroko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Hiroko, Thank you for your review, Our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards Victoria Apartments

2/10 Terrible

Seth

Stayed 1 night in Apr 2023

8/10 Good

Sheree

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2023

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, amenities
Property was as expected which was fine for nights stay. Without having manager/reception on site? it was the drunken people upstairs (who appeared to have been locked out maybe) banging, arguing, very loud abusive language. Thought our car parked in front of our apartment was going to get damaged. Felt very unsafe with kids and kept awake from 3am with them coming and going.
Stayed 1 night in Mar 2023
Response from Reception Team on 1 Nov 2023
Kia Ora Lisa. Thank you for your lovely review. We appreciate you time for giving us review. Sorry for the inconvenience caused and we will try to improve those areas in the near future and We are looking forward to see you again in the future. Kind regards, Victoria Apartment

10/10 Excellent

Rémi

Liked: Cleanliness, amenities, property conditions & facilities
Close to the central city with all amenities within 20 minutes, of walking distance.
Stayed 1 night in Apr 2023
Response from Reception Team on 1 Nov 2023
Thank you for your lovely review. We appreciate you time for giving us review. We are looking forward to see you again in the future. Kind regards, Victoria Apartment