4/10 Poor
Wanda
Travelled with family
26 May 2024
Disliked: Property conditions & facilities
This could be a lovely hotel with a lot of charm. However it it appears that management just doesn't want to bother to make this place realize it's potential. There is a pub like restaurant that is deserted, the pool area is dingy and uninviting. Everything in the hotel feels grimy and neglected with a strong smell of must or mold in the lobby. There is no microwave in the room, which was freezing with no way to control the thermostat. We had a very uncomfortable night there.
There was also confusion about the billing and an error with a cancellation, the one good thing about our stay was the staff member who took the trouble to help us sort out the situation.
Nice staff doing their best with a terrible situation.
Wanda
Stayed 1 night in May 2024