Breakfast, lunch and dinner served
Check availability

Reviews of Hampton by Hilton Hamilton Park

3.5 out of 5
Hampton by Hilton Hamilton Park
Bothwell Road, Hamilton, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 817 reviews" "
Rating 8 - Good. 183 out of 817 reviews" "
Rating 6 - Okay. 32 out of 817 reviews" "
Rating 4 - Poor. 17 out of 817 reviews" "
Rating 2 - Terrible. 16 out of 817 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Plenty grass area for exercise
Stayed 1 night in May 2024
Response from Agata on 22 May 2024
Dear Fiona. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Béatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST PERFECT THANK YOU
Stayed 1 night in May 2024
Response from Iva on 15 May 2024
Hi Beatrice, thank you for leaving positive feedback, this is very much appreciated. We are happy to read that you enjoyed your stay, and we look forward to welcome you back to the hotel in future.

10/10 Excellent

Steve, belmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stop off point while making a long journey north on our honeymoon. Very clean, comfortable beds, and most importantly, AIR CONDITIONING. The human body sleeps best when in a cool bed, with the ability to snuggle into bedding to add warmth. Huge bonus considering most UK stops do not have it. Small room but nice view of the race track, and great cont breakfast.
Stayed 1 night in May 2024
Response from Iva on 11 May 2024
Hi Steve, many thanks for taking the time to review your recent stay with us. Absolutely delighted that you enjoyed your stay and hope to welcome you back in the near future.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property, very clean and well appointed. The room and dining area look out over the Hamilton Park racecourse.
Stayed 1 night in Apr 2024
Response from Agata on 3 May 2024
Hi Amanda. Many thanks for leaving such a lovely review. We are so happy to read that you enjoyed your stay. We look forward to welcome you back in future. Best regards, Agata

10/10 Excellent

Ewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Free breakfast
Stayed 1 night in Apr 2024
Response from Iva on 1 May 2024
Hi Ewan, thank you for taking time to review your recent stay with us. I'm delighted to hear that you enjoyed your visit and the breakfast. We look forward to welcome you back again soon.

10/10 Excellent

Kevin, Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for work but good value for money and also clean and good service.
Stayed 1 night in Apr 2024
Response from Agata on 21 Apr 2024
Dear Kevin. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Steve, Swindon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Apr 2024
Response from Agata on 21 Apr 2024
Hi Steve. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
If you were going to the races, excellent and convenient from the motorway. Restaurant looked like a canteen, not very inspiring, main menu stopped at 9pm although you could get food after that. Breakfast not great, no fresh fruit, no freshly cooked eggs, staff not especially helpful when I asked about the waffle machine. It would have been nice to have had a warning that it was about to close to give us a chance to get another coffee. No information in the room about times for restaurant or checkout.
Stayed 1 night in Apr 2024
Response from Agata on 21 Apr 2024
Dear Jennifer. Thank you kindly for taking the time to share your feedback. We apologise that your dining experience did not meet your expectations and we appreciate you bringing these issues to our attention. We will address these concerns with our team to ensure that we can provide a better experience for our guests in the future. Your comments are valuable to us, and we will strive to improve our services based on your feedback. We hope that you will consider giving us another opportunity to provide you with a more positive experience during your next visit. Best regards, Agata

10/10 Excellent

Mohsin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were really helpful. The property was in a very good location, my family and I very much enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Agata on 21 Apr 2024
Hello Mohsin. We are delighted to hear that you and your family had an enjoyable stay with us! Our team takes great pride in providing excellent service and ensuring our guests have a memorable experience. We are pleased that you found our property to be in a good location and that our staff was helpful during your visit. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another wonderful stay. Best regards, Agata

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really upmarket experience. Three EV chargers in car park added bonus. Drive to Glasgow city centre was around 10 mins. Breakfast was amazing will always recommend.
Stayed 1 night in Apr 2024
Response from Agata on 21 Apr 2024
Dear Omar. Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back again soon for another wonderful stay! Thank you for choosing to stay with us. Best regards, Agata

10/10 Excellent

Sourabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in terms of room amenities and their quality, easy access car park, and friendly staff.
Stayed 1 night in Apr 2024
Response from Agata on 6 Apr 2024
Hello Sourabh. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complementary water in the rooms. electric charging prices were high despite this being a slow charger
Stayed 1 night in Mar 2024
Response from Agata on 30 Mar 2024
Hello Saurabh. Thank you for leaving feedback. Here at Hampton we are limited service hotel, hence we do not provide water bottles in our bedrooms. Exception is for Hilton Honors members, please let us know if you are interested in joining for free! We hope to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Tartan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spotless and well presented.
Stayed 1 night in Mar 2024
Response from Agata on 30 Mar 2024
Hello Tartan. Many thanks for leaving positive feedback. We are so happy to read that you were impressed by the rooms and we look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Ian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, very modern and obviously very new. The staff were first class, from the minute we checked in to the minute we left, nothing was a problem and everybody was so friendly. Can highly recommend staying at this hotel and it will certainly be our go to hotel when we are back this way. Thanks to all the staff.
Stayed 1 night in Mar 2024
Response from Agata on 22 Mar 2024
Hello Ian. Thank you so much for your kind words! We strive to provide exceptional service and a comfortable experience for all our guests. It's wonderful to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards, Agata

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room,good breakfast (thanks for veggies)
Stayed 1 night in Mar 2024
Response from Agata on 5 Mar 2024
Dear Yelena. We are thrilled to receive your positive feedback about our hotel. Providing great service, clean rooms, and a good breakfast experience – including catering to your preference for veggies – is always our goal. Thank you for taking the time to share your experience, we look forward to welcoming you back on your next visit. Thank you for choosing our hotel. Best regards, Agata

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Agata on 5 Mar 2024
Dear Lisa. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Agata on 24 Feb 2024
Hi Daniel. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Fabulous staff. Very cheerful and welcoming. Fab chips. Really enjoyed the breakfast.
Stayed 1 night in Feb 2024
Response from Agata on 21 Feb 2024
Hi Laura. Many thanks for a fantastic rating and for leaving positive comment. We are delighted that you enjoyed your stay. We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

James

Travelled with family
Excellent experience and to be recommended. Staff first class , well trained in customer relations. Well done , this is my third stay and great to see high standards being maintained
Stayed 1 night in Feb 2024
Response from Agata on 17 Feb 2024
Dear James. Thank you kindly for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ticks the boxes!
Very nice hotel, meets expectations. Friendly, helpful staff, nice room and bathroom. Unfortunately, I found the bed very hard and uncomfortable, but that was the only disappointment.
Stayed 1 night in Feb 2024
Response from Agata on 17 Feb 2024
Hi Simon. Thank you kindly for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Pleasant spacious accommodation. Decent food.
Stayed 1 night in Feb 2024
Response from Agata on 11 Mar 2024
Dear Thomas. Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our spacious accommodation and found the food to be to your liking. Providing a comfortable and satisfying stay for our guests is always our top priority, and we are thrilled to hear that we were able to meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Agata

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agata on 17 Feb 2024
Hi David. Thank you kindly for rating your recent stay! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Agata on 17 Feb 2024
Hi Mark. Thank you kindly for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024
Response from Agata on 17 Feb 2024
Hi Gary. Thank you kindly for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agata on 9 Feb 2024
Hi David. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Extremely comfortable, clean and friendly. Excellent value for money. Breakfast could’ve a little more varied but evening menu quality really good. Staff helpful, friendly and professional. Lovely stay and will definitely be back.
Stayed 3 nights in Feb 2024
Response from Agata on 9 Feb 2024
Dear Anne. Thank you for your kind words and positive feedback about our hotel. We are delighted to hear that you found your stay comfortable, clean, and enjoyable. We are thrilled that our staff's helpful, friendly, and professional service contributed to making your stay a pleasant one. It will be our pleasure to welcome you back for another lovely stay in the future. Thank you for choosing to stay with us. Best regards, Agata

8/10 Good

Frank

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agata on 11 Feb 2024
Hi Frank. Thanks a lot for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

f

Stayed 2 nights in Feb 2024
Response from Agata on 6 Feb 2024
Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Easy check in, room was lovely very modern had a great sleep bed and pillows very comfortable will be back and would recommend to friends and family
Stayed 1 night in Feb 2024
Response from Agata on 5 Feb 2024
Dear Deborah. Thank you so much for your fantastic review! We are delighted to hear that you had a good experience. We can't wait to welcome you back soon! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing us and recommending us to your friends and family. Best regards, Agata

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our girly stay
Stayed 1 night in Feb 2024
Response from Agata on 5 Feb 2024
Hello Catherine. Many thanks for a fantastic rating! We are happy that you enjoyed your stay and we look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

Heather

Stayed 2 nights in Jan 2024
Response from Agata on 5 Feb 2024
Hello Heather. Many thanks for a fantastic rating! We are happy that you enjoyed your stay and we look forward to welcome you back to the hotel in future. Best regards, Agata

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel - Bad Food
Decent and clean hotel as fairly new. The on-site food offering was not good. Service was bad and long wait inbetween starter and main course (i had to go to the bar to remind them i was waiting for my main, the staff took away my cutlery and napkin and didn't replace them, at no point did anyone ask me if my, meal was ok or if I needed anything else, like cutlery and a napkin!) main course came and it was pretty poor, I would expect a burger to have some relish or sauce on it, especially for £16 and a bit more salad than just a couple of leaves and a slice of tomatoe, it wasn't even busy. If I stay again, I'll be going down to a resaurant in the town, didn't bother with breakfast.
Stayed 1 night in Jan 2024
Response from Agata on 5 Feb 2024
Dear Daniel. We appreciate your feedback and are sorry to hear about your disappointing experience with the food and service at our hotel. It is important to us that all our guests have a pleasant and enjoyable stay, and we apologise for the lapses in service you encountered during your meal. We will address these issues with our team to ensure improvements are made. We hope you will consider giving us another chance in the future to show you the high standard of service and quality we aim to deliver. Best regards, Agata

10/10 Excellent

Yesim Medine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for those who want a peaceful place
It was in a very peaceful and quiet location, it was very clean, the bed was very comfortable, I rested very well. The breakfast was very good, I was very satisfied, I would definitely choose it again. In the area, where you can easily stay by car, there are many charging points for electric vehicles in the car park.
Stayed 1 night in Jan 2024
Response from Agata on 1 Feb 2024
Dear Yesim. Thank you for your kind words about your stay at our hotel. We're delighted to hear that you had a positive experience and enjoyed your time with us. We hope to welcome you back again in the future. Best regards, Agata

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic - helpful and the room was perfect! It was very clean, comfy bed and great hot water for the shower. Had a yummy dinner that was fast, tasty and good portion. We will be back.
Stayed 2 nights in Jan 2024
Response from Agata on 29 Jan 2024
Dear Linda. Many thanks for a fantastic rating! We appreciate your kind words and we look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and good breakfast.
Stayed 3 nights in Jan 2024
Response from Agata on 29 Jan 2024
Hi Norman. Many thanks for a fantastic rating! We are delighted to read that you enjoyed your stay and we look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Agata on 29 Jan 2024
Hi Neil. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

donald, Inverurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and well run hotel
Stayed 2 nights in Jan 2024
Response from Agata on 29 Jan 2024
Dear Donals. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

Rosina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel with friendly helpful staff
Stayed 1 night in Jan 2024
Response from Agata on 29 Jan 2024
Dear Rosina. Many thanks for a fantastic rating and for your kind words! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024
Response from Agata on 29 Jan 2024
Hi Andrew. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel spoiled by dogs
spoiled by dogs being allowed to lie on sofas in the lounge areas. Very unhygienic and also dog hairs left on the sofas. we also saw a dog being allowed by its master to pee against a sofa edge. This is a nice hotel spoiled by some abuse by dog owners.
Stayed 5 nights in Jan 2024
Response from Agata on 29 Jan 2024
Hello James. Thank you kindly for your honest feedback. We will take it on board as it gives us opportunity to improve. We hope to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

JOHN

Stayed 2 nights in Jan 2024
Response from Agata on 29 Jan 2024
Hi John. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

2/10 Terrible

Scott

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
If you don’t get a room at the lift side be aware that you are almost guaranteed to get a nice cold shower… told staff and they were not really helpful….just said the boiler was flat out… all your really looking for is a nice bed and a hot shower and unfortunately they could not meet this minimum expectation….breakfast not enough bacon at 9am had to wait 30mins before it was topped up they know it’s busy times so you would of thought it would have been ready…..
Stayed 1 night in Jan 2024
Response from Agata on 23 Jan 2024
Hi Scott. Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience or dissatisfaction you encountered during your visit and appreciate your valuable input. We will take your comments into consideration in order to enhance our services and address the concerns mentioned. Ensuring customer satisfaction is of utmost importance to us, and we hope to have the chance to make it up to you in the future. Best regards, Agata

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff lovely and helpful
Stayed 1 night in Jan 2024
Response from Agata on 23 Jan 2024
Hello Jacqueline. Thank you kindly for leaving positive feedback! We look forward to welcome you back to the hotel in future. Best regards, Agata

8/10 Good

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Agata on 23 Jan 2024
Hi Anthony. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with clean comfortable rooms, helpful staff and a nice bar/restaurant. Hot breakfast ( included ) was pretty good too. Hotels has many comfortable spaces to sit in the lobby and enjoy a cup of coffee or drink.
Response from Agata on 23 Jan 2024
Dear Alison. Thank you kindly for leaving positive feedback! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Agata on 23 Jan 2024
Hi Mike. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Carpet in the rooms had brown/ yellow stains- otherwise clean Toilets very clean In the gym- unfortunately no wipes for the equipments A gym mat for the floor would be nice 😊 A gym ball to do back and abdom exercises There’s always water and fresh towels… very nice 😊
Stayed 2 nights in Jan 2024
Response from Jan W on 10 Jan 2024
Firstly, thank you for choosing to stay in Hampton by Hilton Hamilton Park.Thank you for your review. I’m sorry to hear that certain aspects of your stay were as enjoyable as it should be, but I really appreciate you bringing this issue to our attention. Please be assured that we do take your feedback seriously and the necessary corrective steps will be taken to prevent a recurrence in the future.Once again, thank you for reaching out to us and I do hope that this experience will not deter you from using Hampton by Hilton Hamilton Park in the near future.Best RegardsHampton by Hilton Hamilton Park

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Agata on 23 Jan 2024
Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, enjoyed our stay, great breakfast
Stayed 1 night in Jan 2024
Response from Agata on 23 Jan 2024
Hi Faye. Thank you kindly for leaving positive feedback! We look forward to welcome you back to the hotel in future. Best regards, Agata

10/10 Excellent

Grahan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Jan 2024
Response from Agata on 23 Jan 2024
Hello Grahan. Many thanks for a fantastic rating! We look forward to welcome you back to the hotel in future. Best regards, Agata