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Reviews of Cedar Lodge Motel Hamilton

3.5 out of 5
Cedar Lodge Motel Hamilton
174 Ulster Street, Hamilton, Waikato

Reviews

6.8
Rating 10 - Excellent. 21 out of 101 reviews" "
Rating 8 - Good. 26 out of 101 reviews" "
Rating 6 - Okay. 31 out of 101 reviews" "
Rating 4 - Poor. 14 out of 101 reviews" "
Rating 2 - Terrible. 9 out of 101 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Allan

Disliked: Room comfort
Adequate
Motel room is large but old. But consistent with the price so there can be no complaints. Everything was clean but it was old and tired.
Stayed 1 night in May 2018

6/10 Okay

Vicky, Rotorua

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good with some exceptions
The staff were friendly and helpful. The room could have done with a little up dating and maintenance. There was no shelves in the fridge door, so we had less room in the fridge as we had to lay the milk and juice bottles down in the fridge. The kitchen cupboards only had undercoat pain on them and in places the wallpaper was peeling. The room had no wifi, as the wireless didn't reach our room, so we had to stand outside to use our devices. The room was warm and clean and was quiet. We had a good stay, thank you.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Older room clean and comfortable

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
I was placed in a room facing the road, which turns out to be a 4-lane highway. The room had no soundproofing so I was kept awake by the sound of heavy trucks and boy racers driving up and down the road for much of the night, which probably accounts for the low price. Other rooms don't face the road and would not have the same problem. The staff were pleasant. The room was clean and spacious, with a dining table and a separate kitchen. The bed was comfortable, and the extra pillows came in useful for covering my head so I could get some sleep.
Stayed 2 nights in Apr 2018

10/10 Excellent

Ari, Auckland,NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a little family. Has everything you need in a kitchen even the tiniest detail to a bit of salt that was available. Beds were comfy staff were friendly I would defenatly be returning here for another long weekend. Great stay!
Stayed 2 nights in Mar 2018

6/10 Okay

sasha, bay of plenty

Disliked: Cleanliness, property conditions & facilities
Loud kids running around...
Had to wait for room when we checked in..kids running around being loud...
Stayed 3 nights in Mar 2018

6/10 Okay

Cyndi, New Plymouth

Liked: Staff & service
Cheap stay for reason!
We were welcomed by friendly staff, however the decour was very dated and people were continually coming and going from the facilities. It served us ok for the purpose just a bed to sleep.
Stayed 1 night in Mar 2018

2/10 Terrible

Leigh

Disliked: Staff & service, property conditions & facilities, room comfort
Bad
Wouldn't reccomend this place, the room was nothing like the photos
Stayed 1 night in Mar 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, room comfort
Easy stay
An older building which at first sight is a little run down. Very clean and comfortable. Great bed.
Stayed 1 night in Feb 2018

2/10 Terrible

Dp, vic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woke up with red dots on my legs
Awful Smelling room, very old,dirty,poor quality, lots of flies in the room. Rude staff charged 50$ for thirty mins late check out. Don't bring children here!!!
Stayed 1 night in Feb 2018
Response from Arthur on 2 Mar 2018
Hi there, Our check out time is before 10:00. You checked out after 11:00 with bad manner to our staff. Please let us know if you want to check out late next time when you make the booking. Thanks.

4/10 Poor

Chanty, Taranaki

Disliked: Staff & service, property conditions & facilities
Very Disappointing
Room nothing like the web photos. Listed available items like dvd players not supplied. We got charged extra fees for the children. Not happy at all. Could have booked a different motel for the same price after the extra charges somewhere else.
Stayed 2 nights in Feb 2018
Response from Arthur on 2 Mar 2018
Hi Chanty, You booked a room for 2 adults, however, you had extra 2 over 3 years children with you also. We need charge $20 for child over 3 years. You can check the policy in website. Thanks.

2/10 Terrible

kath, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off merchant
We arrived at hotel, which we booked through Expedia NZ, (about 10mins before we arrived.) Before we even got to see the room we queried if in fact the room had air conditioning. He advised it did not. We said that we really needed air con and were not happy to stay there without it. He did not offer a fan or anything else, but stated that as we had booked through Expedia, and he had not received the money as yet, that we would need to contact them for our refund, which we did immediately. We are now being told by Expedia that they spoke with the manager and he advised them that we could not get our money back, which is a total lie!!! We would have reconsidered staying there if we knew we would lose all of our money, which we have now done.
Stayed 1 night in Feb 2018

4/10 Poor

Robbie, Auckland

Disliked: Room comfort
Very outdated inside and out, needs a spruce up!!
Great location, but when arrived wished we had spent a little more and perhaps booked the motel across the road which was a bit more up market. The Ceder lodge is very out dated and could with a big makeover. we booked 2 rooms one foe ourselves and one for our friends, it was a bit embarrasing as our friend studio had a very uncomfortable bed, so they didnt sleep well. It was clean & tidy but very basic!
Stayed 1 night in Jan 2018

10/10 Excellent

Victoria , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless, comfortable bed, pure cotton sheets.
Recommended highly, as the cleanliness of the room was top notch, the bed comfy, and the friendliness of staff made us feel welcome.
Stayed 1 night in Dec 2017

8/10 Good

jane, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff, clean and tidy. We stayed there for two nights and will be back again.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Our studio room was large and well equipped for a short stay. Dining table and chairs a bonus for eating or to use as a desk. Opening windows for fresh air made the room really comfortable. I would have liked a self service Laundry facility. We had been travelling a few days and had planned to catch up on our washing before continuing our trip the next morning. The Laundry service provided would suit business people but not families or couples touring.
Stayed 1 night in Nov 2017

6/10 Okay

Pam

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Unit adjacent to a very busy main road = lots of noise Wifi - very slow Some TLC would improve overall condition - ie towel rails only just hanging on:mould on shower ceiling , lighting - room very dull - and no way could we read a book : TV - no Sky as advertised: Replacement of tea coffee etc a little erratic. Hot water almost tooo hot. Mat on floor - a curled corner which one had to be very wary of. Black chair broken . An ironing board provided but no iron. No information about the motel or what to do in Hamilton provided in the unit. Off street car parking insufficient for the number of units. Cooking facilities were all that we required.
Stayed 7 nights in Nov 2017

2/10 Terrible

alneenie, Whitianga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down & dirty
The room we had should not be used until it has had an overhaul. The walls have been roughly painted with parts missed and where they are it is very rough. There is mould in the room which is quite visible. In side the kitchen cupboards was dirty. The whole room needs an overhaul.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. Slept well. Place had working kitchen and bath.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disappointing
It seems the owners or owners family stayed next door and the adults were talking loudly late into the night and playing with their infant who either cried or giggled non stop and it was so loud it felt like they were in our room - I don't mind if you want to stay up around midnight but it woke our children and us up. We also saw on the hotel webpage that the family room which we hired had a soccer table and a outdoor play are or playground which is why I chose this motel - it did not have any of these things. I should have asked for a refund as it was pricey for what we stayed in and then having a horrible nights sleep for a family with young kids was the worst for us. Will never stay at this place again.
Stayed 1 night in Nov 2017

6/10 Okay

darelle

Disliked: Property conditions & facilities
on check in I was asked for my credit card number in writing which i questioned. the answer was less than satisfactory . As I have been subject to travel card fraud I will be keeping a close eye on my statements. The motel is quite shabby but comfortable enough.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home
it was really clean and you feel relax just like home just in the city , close to the stadium. We really enjoy our staying there and definately we gonna stay there anytime we come to hamilton.
Stayed 5 nights in Oct 2017

6/10 Okay

Raewyn, auckland

Liked: Room comfort
Disliked: Staff & service
Handy location but a bit moldy
Needs update instead of trying cover damp or damage. For one night it was fine but for more than that I would want somewhere else
Stayed 1 night in Oct 2017

6/10 Okay

Cherie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was clean and staff friendly. But place needs a massive renovation job, very old and icky. Bed like concrete.
Stayed 2 nights in Sep 2017

4/10 Poor

Scott, Whangarei

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Photoshop within an inch of its life...
Picture is not where I stayed... Or even close....
Stayed 1 night in Sep 2017

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Room was good except bed was too hard
Stayed 1 night in Aug 2017

4/10 Poor

Alan, Rotorua, nz

Disliked: Property conditions & facilities, room comfort
Pictures on Whatif are the best part
The motel is dated, and sparsely appointed. The smoke alarm batteries were flat and chirping. The bed was very firm, and no television in the bedroom. $130 for a night is at the lower end in Hamilton, and I view this as reasonable. The wifi password provided did not work. No milk or tea / coffee provided. Reception gentleman was friendly and polite.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't look like the pictures. Stay somewhere else

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect peaceful family retreat!
We really enjoyed our stay despite the room not being as modern as we expected. We appreciated the normal sized fridge for our week's stay, the big towels and the Comfortable beds and we really appreciated the peace and privacy. Unlimited Wi-Fi was great but connection would cut out often.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and safe, comfy and good value for money
Stayed here for 16 days, lovely and safe place for a family to stay. Full kitchen, clean and spacious room, convenient location, very near to bus stops and groceries. The staffs are very courteous and friendly, they will check you for room service everyday. Love the choice of coffee, tea and biscuit. Comfortable big bed and nice large thick towels. Three things they need to improve. 1.) Outdated faucets, install a mixer valve/tap would be great upgrade in the kitchen and toilet. 2.) wifi service, it's unlimited but they will give you a 1GB coupon only, you need to get a coupon in the reception after you used it up. 3.) Laundry facilities, the washing machine is broken when we visited, but they accomodate our clothes using their own service laundry. Would definitely recommend this motel to others, good value for money.

6/10 Okay

karen

Liked: Cleanliness
Disliked: Property conditions & facilities
laundry facilities were disappointing; however, to their credit, management did accommodate us by washing and drying sports uniforms. Kitchen bench in Studio accommodation is desperately small, cookware in family units is mediocre and street noise for front units is too audible. Motel does not merit a 4 star rating.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hard bed/matrress had dip/door rattled/plus more
The room was very tidy and clean and welcoming. It wasn't until we went to sleep that we found the mattress very hard which had a big dip in the middle which was very uncomfortable. I did not sleep well. It was a windy night which made the door rattle which is normalish, but the draft coming through the door was bad. We could not stop the draft as it was coming from all around the door. We put a chair up against the door to stop the draft and rattle. The main window had a lovely curtain and drape, but all the others (3 windows) all had frosted glass that allowed the lighting from outside to shine in lighting up the room, that reflected off the mirror opposite the windows. We were put in a room next the roadside, the traffic noise from the 4 lanes, main road was a major distraction when you are trying to sleep on a bed where the mattress has lost it's support from your upper back down.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good & bad
Well priced and clean if a little dated. Would rather pay a few dollars more and have good wifi. room, closest to road had poor wifi signal and it kept dropping out.

6/10 Okay

Ruakakakiwi, Ruakaka

Liked: Cleanliness
Comfortable and good value for money
The unit I had was comfortable with good heating, a comfortable bed, quite well equipped but the shower pressure was very low. Really that, and the poor connection to the internet was the only thing I would say was a down side. The staff were helpful, although in the evenings not always there- I suppose they need to have a life too. The room was serviced every day and I found it to be very clean. I would recommend this motel to any travellers as it is good value for the rate charged.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kerr booking
Hotel was clean & comfortable

4/10 Poor

Rae, Gisborne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
on-line photos look better than actual accommodati
Arrived on a cold day. No heating in living room, one heater in separate bedroom, no electric blankets. Dated decor but level of cleanliness satisfactory. Elements on stove uneven.

6/10 Okay

Marie, Napier

Liked: Cleanliness, property conditions & facilities, room comfort
Well situated and comfy.
Lovely comfortable bed and immaculate linen, nice big bathtowels. No shelves or cabinet in bathroom to place anything in or on. No dishcloth in kitchen to wipe benches etc. We had front unit which was quite noisy with road traffic very early in the morning. Would stay again but would request a unit further towards back of property. Well priced. Free wifi.

6/10 Okay

SheTravels, Auckland

Liked: Staff & service
Disliked: Property conditions & facilities
READ THIS: don't be fooled by the pretty pictures
Clean-ish; nice beds; separate bathroom & separate kitchen both from the 1950s: functionally all quite passable and possibly quite good value, BUT as the saying goes, you get what you pay for... The photos are full of promise but don't be beguiled - they don't show the depressing painted breeze-block walls; sticky rug; stained bedspread; noisy 4 lane main road outside; & the neighbour's barking dogs at night. Long after I put my light out I could hear the permanent renters upstairs - every toilet tinkle & dump, bed springs, TV, muffled conversations & stomping around. Several units looked like they had max-ed out their bed usage as the occupants loitered outside in their hoodies smoking & staring you down. As a single woman travelling with a 12 yr old son I felt extremely uncomfortable and THAT is what really annoyed me - paying to stay somewhere I did not feel safe. This place seems like its half motel, half 'housing NZ' - good value for burly blokes who are hard-of-hearing; families and ladies go elsewhere.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great accomodation for family, nice & clean, comfy beds

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great accomodation for families, clean units, well equipped kitchens , comfy beds, good hot showers. The place was perfect for our stay. Thank you.

2/10 Terrible

kesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty & rude at reception
Never going back again. Very old and dirty. Desperately needs renovation. Was asked to pay extra $42 each for 5 visitors whereas other hotels just charge $25 for extra person. Visitors had to stay over Night with us in a two bedroom unit since we paid that much just for them to visit us. Very rude management. Do not recommend to anyone
Hi keshwin nand, You booked a unit with us for 2 people, but there were 9 people staying over night, you should book more units for them if your friends stayed with us. Regards, Cedar Lodge Motel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlie the cockroach
Very dated motel unit. The fridge wasn't working although a small fridge was added to the room on the second day. Whilst trying to get the fridge to work we found a mousetrap and a cockroach. Room was extremely cold and when we asked for a second heater we were told to sleep with the bedroom doors open.

10/10 Excellent

Bruce, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Good Size
The two bedroom apartment was perfect for our family of 4.
Response from Arthur on 19 Jul 2016
Hi Bruce, Thank you very much for staying with us. Hope see you next time. Regards, Cedar Lodge Motel Hamilton

2/10 Terrible

Shirlz, Taranaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, staff were very dodgy
Motel was below standard not like the photos on line. I had to park my car next door on the front lawn of this run down house, I was worried that it could be broken into or stolen, very worried they made me do this. Not what any motel should expect you to do. Not impressed from arrival until I left, would never stay there again
Response from Arthur on 14 Jul 2016
Hi Shirlz, You booked a family room for 6 people but only pay for 5 people. Also you had more than 1 cars when you arrived, so we have spare car parking just back of building for your extra cars. Regards, Cedar Lodge Motel

6/10 Okay

M.MW, Nz

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap and clean
Was ok but road noise in front unit not so good. Comfortable for one night though. Booked online through Wotif where I chose to make payment on arrival but was charged by visa before I arrived and no reciept given. This I was not happy about.

6/10 Okay

surendrasing

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed in a one-bedroom room. The heater didn't work in the lounge and the cord for the heater in the bedroom didn't have an accessible plug. The owner brought up an extension cord, but told me that I would have to keep the bedroom door open to heat the lounge. The neighbour's were very inconsiderate and played loud music into the night on both the nights that we stayed there. I will not be staying here again. It is very tired and desperately needs an update.

6/10 Okay

Angela, Rta, NZ

Liked: Staff & service, room comfort
Close to stadium
Nice and close to stadium. Easy check-in, off street parking. Modern furnishings, old buildings remodelled. Fit for my purpose which was family accommodation close enough to walk to the stadium. Smelt smokey and / or musty was my only complaint.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
First rate budget motel
This motel was rather dated and nothing much to look at, but apart from the external looks everything else about it was terrific. Big room with a separate small kitchen with stove, good selection of tea and coffee and cookies, large comfy bed, lots of room. included a lounge and decent size table. Fantastic value for the price. Reasonably central location. We would definitely stay here again.

6/10 Okay

Verified traveller

Liked: Staff & service
Generally OK but a bit run down. OK for the price.