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Mercure Hotel Hamburg City

Photo gallery for Mercure Hotel Hamburg City

Exterior
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Bar (on property)
Exterior

Overview of Mercure Hotel Hamburg City

Explore the area

Map
Amsinckstr. 53, Hamburg, HH, 20097
  • Popular LocationMiniatur Wunderland3 min drive
  • Popular LocationElbe Philharmonic Hall4 min drive
  • Popular LocationHamburg Cruise Center4 min drive
  • AirportHamburg (HAM)29 min drive
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Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Queen Bed

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About the area

Hamburg

Mercure Hotel Hamburg City is located in Hamburg-Mitte, a neighbourhood in Hamburg, and is near a metro station and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Mehr!-Theater am Großmarkt - 15 min walk
  • Hamburg City Hall - 3 min drive
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive

Getting around

  • Hammerbrook S-Bahn - 8 min walk
  • Hamburg Central Station - 16 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • Maya Kaffeerösterei - 8 min walk
  • Restaurant Hobenköök - 13 min walk
  • Hamburger Food Market - 3 min walk
  • Jawa - 9 min walk
  • Café Irma - 4 min walk

About this property

Mercure Hotel Hamburg City

Upscale hotel located in Hamburg-Mitte
Near Hamburg Cruise Center, Mercure Hotel Hamburg City provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Bar/Bistro, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Concierge services, tour/ticket information and free newspapers
  • A computer station, a lift and luggage storage
Room features
All 187 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 49-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 24–24 for adults and EUR 12–18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar/Bistro

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking space
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 to 24 for adults and from EUR 12 to 18 for children
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Is Mercure Hotel Hamburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on 5 May 2024 start from NZ$223.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Hamburg City?

Self-parking is available for EUR 24 per day.

What time is check-in at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Hamburg City?

Checkout is at noon.

Where is Mercure Hotel Hamburg City located?

Located in Hamburg-Mitte, this hotel is within 2 miles (3 km) of Museum of Arts and Crafts Hamburg, Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.4 mi (3.8 km) away. Hammerbrook S-Bahn is 8 minutes by foot and Steinstrasse U-Bahn is 10 minutes.

Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 1000 reviews" "
Rating 8 - Good. 512 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs

8/10 Good

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but not what I expected.

10/10 Excellent

Wayne

Stayed 3 nights in Apr 2022

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Maximilian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice rooms and friendly staff
Nice rooms, friendly staff.
Stayed 1 night in Sep 2020

8/10 Good

Maximilian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and supportive staff at reception desk
Nice place. I had a few problems getting room service convinced to provide food. But overall ok. Friendly and supportive staff at reception desk!
Stayed 1 night in Sep 2020

10/10 Excellent

Maximilian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a near city Center Location. The room wasn’t cleaned for whatever reason.
Stayed 1 night in Sep 2020

10/10 Excellent

Maximilian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Business trip. Very convenient! Nice harbor theme in hotel
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to city center
Nice place close to city center. Food was reasonable good as well.
Stayed 1 night in Sep 2020