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Reviews of B&B HOTEL Amneville-les-Thermes

2 out of 5
B&B HOTEL Amneville-les-Thermes
Rue de l'Europe, Parc de Loisirs, Hagondange, Moselle

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 850 reviews" "
Rating 8 - Good. 428 out of 850 reviews" "
Rating 6 - Okay. 96 out of 850 reviews" "
Rating 4 - Poor. 17 out of 850 reviews" "
Rating 2 - Terrible. 9 out of 850 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good value for the price. Basic room and basic breakfast, but aligned with other hotels in the area
Stayed 1 night in Mar 2024

8/10 Good

Stéphane

Stayed 1 night in Oct 2022
Response from M. COMINELLI, General Manager on 29 Oct 2022
Dear Stéphane,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,M. COMINELLI, General Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Nice place. State there 3 times now.
Stayed 3 nights in Feb 2020
Response from M. COMINELLI, General Manager on 16 Feb 2020
Dear Thomas, Thank you for taking the time to share your valuable review. We truly appreciate you choosing to stay with us. It is a pleasure to know that you enjoyed our ideal location and that our team members and service met your needs and expectations. We look forward to seeing you again in the future. Kind regards, M. COMINELLI, General Manager

8/10 Good

Philip

Travelled with family
Liked: Staff & service, room comfort
Our overnight stay, twice
The hotel was rated 2-star and for us it was all we needed for 2 single night stays, once going to our holiday apartment and once on our return trip.Breakfasts were basic buffet arrangements; staff were courteous; beds comfortable and once we closed the window, sound deadening was good, so the cafes, casino, steak-bar, childrens attractions were hardly noticeable in order to get a good nights sleep.
Stayed 1 night in Oct 2019
Response from M. COMINELLI, General Manager on 19 Oct 2019
Dear Philip, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled that you had such a great experience with us. It is always rewarding for our team to be commended by a guest, and your positive feedback encourages us to constantly improve our performance. We look forward to seeing you again in the future. Kind regards, M. COMINELLI, General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel Speciale for all the right reasons
This hotel did everything you want from a budget hotel. Clean, comfortable, quiet, with staff who are nice people....and it has an excellent Buffalo Grill restaurant nearby
Stayed 1 night in Mar 2019
Response from M. COMINELLI, General Manager on 30 Mar 2019
Dear John, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Hotel Roi Soleil Amnéville-les-Thermes and that the hotel met your expectations. Thank you for appreciating our high standards, our team and our location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, M. COMINELLI, General Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality for the price. Well located for a host of activities.
Stayed 1 night in Jan 2019
Response from M. COMINELLI, General Manager on 12 Jan 2019
Dear Thomas, Many thanks for your positive feedback. We are delighted that you found our hotel to be of such good value. As you kindly mentioned, our prime location in the heart of the Amnéville leisure park is ideal for various including skiing at the only indoor ski slope in France, exploring one the most beautiful zoos in Europe, or relaxing at a thermal wellness centre. It would be a pleasure to welcome you back on a future occasion. Best regards, M. COMINELLI, General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2018

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap, but feels it.
Hotel looks new, but feels tired and grotty inside. Curious position in amusement area with zoo etc. WiFi useless, bathroom in need of modernisation, only one socket in our room, our friends had more but none worked. Not a hotel to visit again. We did not take breakfast as we prefer to eat it at German bäckereien or French bars.
Stayed 1 night in Sep 2018

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended and slightly off the beaten track
Pleasant, clean and well placed hotel with tourist attractions, cinemas and restaurants near enough to walk to, but far enough away not to be a nuisance. Staff pleasant and helpful. We didn`t have breakfast as we had to leave very early. Hotel is in a leisure park containing a zoo etc
Response from rémi - reception desk on 15 Apr 2018
Dear Sir, We are pleased to read that you enjoyed your stay in our hotel. Feel free to contact us again, should you need come back to Amnéville.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Title
The hotel is ok as a place to stay the night. The guy behind the reception desk obviously wanted to be somewhere else.

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Took a while to find as sat nav took us to neighbouring 'estate'. Fine for an overnight stopover
Stayed 1 night in Jun 2017

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Wonderful value for money. Substantial breakfast for very reasonable price
Response from directeur on 15 Jul 2016
Dear Sir, Thank you for your comment, it would be our pleasure to host you again should you come back to Amnéville.

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from directeur on 16 Oct 2015
merci

10/10 Excellent

Lizzy, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Galaxie.
Great hotel close to Galaxie for Ed Sheeran concert. Didn't know interconnecting rooms were available otherwise would have selected them. Room basic but clean and shower was lovely!
Response from Rémi on 27 May 2015
Madam, We are pleased to see that you enjoyed your stay in our hotel. Indeed we do have interconnecting rooms: one with a large bed and the other one with two separated beds. It is perfect to welcome a family. We hope to welcome you again soon.

10/10 Excellent

hester, twickenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a pleasant environment.
The staff was very friendly and helpful. There was a nice atmosphere in the hotel and the room was clean and pleasant with enough towels and accersories like soap and shampoo. Hair dryer, lights working, a safe for passports and money. I will certainly come back again and hope that in the future, there are more new hotels available foes to choose from. Six hotels like this are not enough.
Response from Rémi on 27 May 2015
Dear Sir, we are morre than pleased to see that you enjoyed your stay in our hotel. We do everything we can to ensure that our customers leave with a smile, and return afterwards. It will be a pleasure to welcome you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Response from directeur on 16 Oct 2015
merci

10/10 Excellent

Jose, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area
This is a nice hotel in a a nice area surrounded by restaurants. The free secure parking and free wifi are big pluses, and the 6.50 euros for the breakfast are very well worth it since it is a buffet style. Very comfortable beds. Make arrangements for arrives later than 10 since they close the lobby at that time. Check the restaurants behind the close-by pool house. Lots of good choices there for diner. Look at the area map in the reception. Over all a great experience, I wold stay there again.
Response from directeur on 16 Oct 2015
merci

6/10 Okay

Petra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Leider war ich Enttäuscht vom Zimmer überall Staub egal wo nur Staub Boden lagen Krümel und es klebte an manchen Stellen am Boden und im Bad war die Toilette nicht sauber und in der Dusche lagen Haare vom Vorgänger an der Decke waren dunkle Flecken usw. Das Frühstück für 8,50 Euro pro Person war kümmerlich Das Beste am ganzen war das Personal super Freundlich. Ach ja der klebrige Boden und Staub war am 2. Tag noch das selbe man sollte mal die Reinigungskräfte ermahnen, denn in der Bewertung gab es noch andere denen es nicht gefallen hat. SCHADE!
Stayed 3 nights in May 2024

8/10 Good

Brigitte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le chambre était agréable et bien aménagée. Petit déjeuner traditionnel en libre service (mais pas "buffet" comme indiqué sur le descriptif de l'hôtel - on s'attend à plus de variété avec le terme de buffet)
Stayed 1 night in Mar 2024

6/10 Okay

Jacky

Travelled with family
Disliked: Staff & service, property conditions & facilities
Petit déjeuner moyen pas de vente de billets pour animation chambre trop petite
Stayed 2 nights in Feb 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

thibault

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kamel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Tres bon petit déjeuner. Lit un peut petit. Habitué au 160 difficile de dormir a 2 dans du 140.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

M Alberte BREBANT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B & B
On y retournera
Stayed 1 night in Jan 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sabine ursula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Hotel in Amneville sehr gerne wieder
Der Parkplatz ist direkt vorm Hotel. Alle Attraktionen wie Zoo, Aquarium oder Galaxia fussläufig zu erreichen. Gut ausgeschildert.
Stayed 1 night in Jan 2024

10/10 Excellent

CALOGERA

Stayed 1 night in Jan 2024
Response from Nuray-Réception on 13 Feb 2024
Quel plaisir de vous lire Calogera. Au plaisir de vous revoir.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nousse
Accueil très sympathique. Chambre confortable Je recommande
Stayed 1 night in Jan 2024
Response from Nuray-Réception on 13 Feb 2024
Bonjour Philippe,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Amnéville les thermes lors d'un prochain séjour.Cordialement,

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sans hésitation
accueil parfait gérant très sympathique bien a l écoute bon petit déjeuner chambre simple et propre endroit très calme nous reviendront sans problème
Stayed 2 nights in Dec 2023
Response from Nuray-Réception on 13 Feb 2024
Bonjour Pascal,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Amnéville Les Thermes. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjourCordialement,Nuray-Réception

10/10 Excellent

PLION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon accueil. Conseils de visites. Chambre confortable avec bonne literie. Propreté irréprochable. Bon petit-déjeuner
Stayed 1 night in Dec 2023
Response from Nuray-Réception on 29 Dec 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour au B&B HOTEL Amnéville Les Thermes !"

10/10 Excellent

Olivier

Stayed 1 night in Dec 2023
Response from Nuray-Réception on 29 Dec 2023
Bonjour Olivier,Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti.Nous sommes très heureux que votre séjour se soit bien passé. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau, nous vous souhaitons une bonne journée.

10/10 Excellent

Songxue

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Nuray-Réception on 29 Dec 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour au B&B HOTEL Amnéville Les Thermes !"

8/10 Good

Tiphaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Florian on 5 Dec 2023
Bonjour Tiphaine, Nous sommes ravis que vous ayez apprécié votre séjour. La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement !

8/10 Good

RODOLPHE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil Tesekur ederim à la dame du soir ;) A revenir les yeux fermés
Stayed 1 night in Nov 2023
Response from Nuray-Réception on 28 Nov 2023
Bonjour Rodolphe,Merci d'avoir pris le temps d'exprimer votre satisfaction.C'est un plaisir de lire que vous avez apprécié votre séjour au B&B Hôtel Amnéville les Thermes. Votre commentaire constitue une réelle récompense et un encouragement pour notre équipe qui s’efforce de réserver le meilleur accueil à nos clients.Dans l’attente du plaisir de vous accueillir de nouveau, nous vous souhaitons une belle journée.Ben tessekur ediyorum.Nuray-Réception

6/10 Okay

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour moyen
Séjour globalement moyen (1 nuit en famille). Arrivés le 11/11/23 à 14h30, la chambre était prête et propre mais pas moyen de se reposer après 4 h de route, il y a des travaux à côté, un samedi....un férié (?!) Côté insonorisation....il reste beaucoup de travaux à réaliser, les couloirs sont bruyants. Porte de salle de bain défaillante. Personnels agréables et souriants.
Stayed 1 night in Nov 2023
Response from Nuray-Réception on 16 Nov 2023
Bonjour Patrice ,Nous vous remercions d'avoir pris le temps d'exprimer votre avis suite à votre séjour au B&B HOTEL Amnéville Lest Thermes. Nous regrettons sincèrement la gêne occasionnée. L’objectif de cette rénovation est bien entendu d’améliorer le bien-être et le confort de nos clients, engendre il est vrai temporairement quelques désagréments que nous nous efforçons de limiter. Souhaitant que vous ne restiez pas sur cette image négative de notre hôtel, nous serions ravis de vous accueillir de nouveau. Bien cordialement,Nuray-Réception

8/10 Good

Laurent

Stayed 1 night in Oct 2023
Response from Florian on 5 Nov 2023
Bonjour Laurent ,Nous sommes heureux que vous ayez passé un bon séjours . En espérant vous revoir bientôt .

2/10 Terrible

Adilia

Stayed 1 night in Oct 2023
Response from Florian on 3 Nov 2023
Bonjour ,Merci d'avoir laisser un commentaire .

10/10 Excellent

Marie dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable, hôtel très calme…. Le petit déjeuner est copieux. Perdonnel très agréable de la réception au femmes de ménage. Nous avons vraiment passé un super séjour. Merci a tous
Stayed 4 nights in Oct 2023
Response from Florian on 26 Oct 2023
Bonjour Marie dominique ,Mais que de beau compliments ! Nous sommes heureux que vous ayez passé un bon séjour . En espérant vous revoir très bientôt .

2/10 Terrible

Daniel

Stayed 1 night in Oct 2023

6/10 Okay

Charlotte

Travelled with group
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Service Réception on 9 Oct 2023
Merci beaucoup Charlotte . A bientôt dans notre hôtel.

10/10 Excellent

Béatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hôtel. Le personnel est très agréable, à l'écoute des clients. Les chambres sont propres. Le petit-déjeuner très copieux. Belle reprise par B&B hôtel. J'avais l'habitude d'aller au roi soleil et là, je nai pas été déçu. Bonne continuation
Stayed 1 night in Sep 2023
Response from Service Réception on 4 Oct 2023
Bonjour Béatrice ,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. Au plaisir de vous revoir bientôt .

4/10 Poor

Emmanuelle

Stayed 1 night in Sep 2023

10/10 Excellent

Salomé

Stayed 1 night in Sep 2023
Response from romuald on 15 Sept 2023
merci

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour en couple journee au zoo d amneville . Hotel tres proche . Personnel tres agreable établissement propre tres bon sejour
Stayed 1 night in Sep 2023
Response from romuald on 15 Sept 2023
merci pour votre commentaire à bientot

8/10 Good

alexandre

Stayed 1 night in Sep 2023
Response from Service Réception on 25 Sept 2023
Bonjour ALEXANDRE, Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL à AMNEVILLE LES THERMES.Au plaisir de vous accueillir prochainement, Cordialement,

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le calme
Stayed 4 nights in Aug 2023
Response from Mr COMINELLI, Directeur Général on 10 Sept 2023
Bonjour Yves,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Amnéville les Thermes lors d'un prochain séjour.

4/10 Poor

Audrey

Stayed 1 night in Aug 2023
Response from Service Réception on 29 Aug 2023
Bonjour AudreyNous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.Cordialement,

10/10 Excellent

brissart

Stayed 1 night in Aug 2023
Response from romuald on 11 Sept 2023
merci

10/10 Excellent

Sofiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement agréable tout est à proximité.
Stayed 1 night in Aug 2023
Response from Service Réception on 18 Aug 2023
Bonjour,Nous vous remercions pour votre commentaire positif suite à votre séjour au B&B HOTEL à AMNEVILLE LES THERMES. Au plaisir de vous accueillir prochainement, Cordialement,