Property grounds

Reviews of Amadeus Hotel

2 out of 5
Amadeus Hotel
Grote Markt 10, Haarlem

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 174 reviews" "
Rating 8 - Good. 73 out of 174 reviews" "
Rating 6 - Okay. 40 out of 174 reviews" "
Rating 4 - Poor. 20 out of 174 reviews" "
Rating 2 - Terrible. 8 out of 174 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

stephen

Stayed 2 nights in Jan 2024

8/10 Good

Kathleen

Travelled with partner
The only issue was the noise of the daily set up of the umbrella stands and the Saturday farmers market (at 4:30 - 6:30 AM!!!!!) after the noise from bars until 2:30 am. Otherwise it was a great stay and the views from the windows of our room facing the plaza spectacular!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great service
Basic rooms, but clean. Comfortable beds. Excellent service. Lovely town
Stayed 2 nights in Apr 2023

10/10 Excellent

Jordan

Stayed 2 nights in Apr 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable little hotel in a perfect location.
Location was perfect- walking distance to everything. I had a small single room with a comfortable bed and pillow and a small but adequate toilet sink and shower. Breakfast was included- omelette,croissant, bread, butter and jam, cheese and cold meat, yogurts, cold cereal, tea and coffee- that’s a bargain because in the Netherlands that’s worth €20! Note there is a staircase up to the 1st floor, and an elevator for 2nd &3rd floors. If you arrive/leave when the restaurant is open the elevator goes all the way to street level. Great little hotel, great staff and I would stay there again.
Stayed 2 nights in May 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, excellent location
Stayed 2 nights in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haarlem is a treat
Arrived late but excellent communication about obtaining key and advice on stay Initial problem with tap on shower was responded quickly as someone been too enthusiastic turning off. Very pleasant stay and great position in the old square... great for Saturday market Lovely breakfast and setting, family friendly environment
Breakfast
Market just outside
Stayed 1 night in Sep 2019
Response from Mike on 23 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 😀 on 3 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the closeness to everything in Haarlem and train station. Their service and cleanliness is EXCELLENT!!!
Stayed 1 night in Aug 2019
Response from 😀 on 3 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jill

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very mom and pop style hotel, so don’t expect any push touches. Rooms are located above the cafe. They’re smaller basic, but have all essential amenities (though no fridge unfortunately). Mike, who manages the property, was very pleasant and helpful. He went out of his way to correct a booking mistake I made - totally above and beyond. All of my staff interactions were lovely. There’s a positive energy to the place. The breakfast is small but very good. Whoever supplied their croissants and pastries - excellent. Otherwise standard continental fare: yogurt, cereal, eggs, cold cuts and breads. The breakfast music is very well chosen. Also, the cafe is really nice as a whole. The location is the real gem here. Located on the main church square, anything you’re looking for (including the train) is with a ten minute walk. There are countless restaurants, cafes and bars near by. By evening, things are usually pretty quiet unless there’s an event in the square. Remember to close your windows at night - seagulls get up at four, and they can get loud.
Stayed 6 nights in Jul 2019
Response from Amadeus on 22 Aug 2019
👍👍😀 Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel on the lively town square
Great little hotel right in the middle of Haarlem. We were lucky enough to have a front bedroom overlooking the main square. Yes, it was noisy, but we didn't mind (earplugs provided in case we did!) and we loved watching the market being set up and the bustle of the annual food festival. The room was clean, the bed linen and towels immaculate and the little extras (tea, coffee, shampoo etc) all good quality and replenished when used. The fan in the room was welcome in the warm weather. Breakfast was buffet style with a great selection. Staff were friendly and obliging. Late arrival was easy with clear instructions sent by text, email and WhatsApp. Upon leaving we could leave our luggage after checkout until our evening flight. A lovely stay, thankyou. We can't wait to return to Haarlem and The Amadeus.
Stayed 3 nights in Aug 2019
Response from Anadeus on 22 Aug 2019
👍👍😀Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central Location and Quiet Room
It might take you a few minutes to figure out where this place is because Amadeus doesn't appear on the building. I was worried because it's right on the Grote Markt and I thought it would be super loud but even with the window open I heard no noise from outside or the corridor! And there was a fan in the room which was really nice.
Stayed 1 night in Jul 2019
Response from Amadeus on 22 Aug 2019
👍👍😀 Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful location and good breakfast. Very small room.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, beautiful view on Grote Markt
We stayed here for four nights during the Tulip Festival. We were in a dormer room, so it was very small. The beds were small and they were placed right next to each other with the one bed up against the curved wall. They weren't the best beds, but were good enough. The room looked right onto Grote Markt and the view was beautiful. It was also in a very convenient location. A carnival with rides was set up right out on the square the day after our arrival, so we heard carnival sounds until after midnight (but it wasn't too bad). The staff in the hotel and restaurant were very friendly. The free breakfast was good, with lots of food choices.
Stayed 4 nights in Apr 2019
Response from Mike on 20 May 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is hard to find even when standing in front of it. There’s a single nondescript door with the name etched on it but you check on wither the waiter in the differently named restaurant. The room is very small with quite old or cheap fixtures espaecialy in the bathroom. Worst of all was the nearby nightclub that played music until very late. I would not stay here again.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Location is perfect at the center of the city.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely traditional hotel with efficient and welcoming staff. The inclusive continental breakfast made for good value. The room was basic and in need of a little updating but had everything needed.
Stayed 2 nights in Dec 2018

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
A great deal for basic lodging in a fabulous spot
The room was cozy and basic, but the view was amazing: looking out directly over the market and the Haarlem city hall, with both the Frans Hals Museum and the Grote Kerk right next door. Other than a bit of early morning street-cleaning noise, it was also a quiet location. It was a nice bonus to be able to make coffee in the room, and the included buffet breakfast was unspectacular but satisfiying.
Stayed 1 night in Sep 2018
Response from mike on 3 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

reid, washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and great service.
Situated right on the square. Great service. Super tiny rooms. I mean really small... maybe 10ft square with a closet bathroom. I would definitely stay here again.
Stayed 1 night in Mar 2018

8/10 Good

Gary

Liked: Staff & service
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Very glad I picked this place. Central and within walking distance of many great restaurants and bars in central Haarlem. I arrived early, and they did not bat a lash letting me check in early. I was extremely grateful for this, particularly on an afternoon arriving from an overnight flight. I had a little time to kill the next day, and they were fine storing my luggage for the couple of hours I had to roam around town. The restaurant downstairs is great, the service friendly, and I'm happy I stayed. I definitely will again next time I'm passing through.
Stayed 1 night in Jul 2017

10/10 Excellent

Sam, Coquitlam, BC

Liked: Cleanliness, staff & service, room comfort
Amadeus Hotel Haarlem, worth the stay
Location was absolutely excellent. Staff very helpful and room giddy clean and cimpact

8/10 Good

richard, leeds, uk

Liked: Cleanliness, staff & service, room comfort
Good budget hotel in centre of Haarlem
Last minute booking, and was pleasantly surprised on how comfortable it was given the very average reviews

8/10 Good

Dappled Days, Colchester U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central good budget choice
Clean and neat simply furnished room with small but fully functional bathroom,pleasant toiletries were supplied.The 'hot drinks tray' was replenished daily. The buffet breakfast, included, served in the cafe downstairs was perfectly adequate. There is a lift, which we did not require. I understand that when the cafe is closed this is only available from the 1st floor which could be an issue if arriving out of hours with large bags. The rail station is a 10 minute easy walk. The Manager was friendly and helpful.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible hotel
The stuff of the hotel is so rude. Simply can't expect such behaviour from hotel stuff where the stuff said I am annoying and irritating her, that too just just for asking to provide the exact room which was shown in the picture. There is hardly anything in breakfast other than oats and bread. At no point one should choose this hotel.

10/10 Excellent

James, Perth, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July getaway to see friends
I have stayed here before and once again enjoyed my stay.

10/10 Excellent

Henry, Lexington va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step outside and you are right on groett square, very well located, made haarlem walkable

8/10 Good

John, Gloucester, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-established hotel right in Haarlem's Centre.
Generally speaking, a positive one! I was seen quickly and efficiently by the cafe/restaurant staff doubling up with the combined hotel. The cafe/restaurant was very individual and clean. I only ate a continental breakfast there, which was well set out and comprehensive in its scope of eats and drinks. My room was very well facilitated, considering the very competitive hotel rates charged. It was clean and very well tidied up on a daily basis.

6/10 Okay

May, California

Liked: Staff & service
easy to access from Schipol Airport
It was a comfortable stay.

6/10 Okay

Not Provided, Sevenoaks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haarlem
It was lovely being in the heart of Haarlem

2/10 Terrible

Alice, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is the only plus.
Terrible breakfast, rude staff and dreary room. I was treated so poorly by all of the staff including the maids and I have no idea why. I went to have a quiet, nice time and was treated like a bad dog.

6/10 Okay

David, Vancouver, Canada.

Disliked: Property conditions & facilities
3 stars
Free breakfast, electrical tea pot with teabag n instant coffee. walk 3 min. to take #300 bus every 6 min. has bus to Schiphol Airport about 37 min. n buy the 5 Euro ticket on board. I can't complain, but only the water pressure of bath shower is too weak.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
We were made very welcome and given our room even though we arrived early. View from window was awful and bathroom very basic but staff were really pleasant.

6/10 Okay

Hans, Vancouver BC

Liked: Cleanliness, staff & service
location sometimes is everything
Best locatio ever. Simple but adequate brkfst. Outdoor heated seating with awning. Good for people watching. On the market square. Room was small, bathroom too. Priced for location.

6/10 Okay

Colleen

Liked: Cleanliness
Disliked: Staff & service
I was lucky there was someone at reception when I checked in, because they asked if I'd received the email with the instructions for the key and I had not. On weekends the building next door is a night club so you can hear the base. I'm happy I had my noise cancelling headphones.

6/10 Okay

paul, Cork

Liked: Cleanliness
Central
perfect for a one night stay in Haarlem

8/10 Good

Beverley, Camden, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the stop on our way to Amsterdam!
We loved our stay. We stayed on a Friday night and it was very noisy overnight because they were setting up for the market overnight. The hotel supplies earplugs and we really enjoyed the view of the square.... We chose a front room and so we would not complain. We ate our dinner at the hotel restaurant and enjoyed a few drinks while sitting watching the activities in the square e.g 2 weddings and using the hotel's free internet to plan for the following days in Amsterdam.

6/10 Okay

Enrique

Disliked: Cleanliness

6/10 Okay

Sibongiseni , South Africa

I had a nice stay
The experience was good.I got lost a few times,trying to find the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
HAARLEM
WE FOUND THE HOTEL TO BE VERY CENTRALLY LOCATED. A HEARTY BREAKFAST WAS INCLUDED WHICH IS ALWAYS A BONUS.

8/10 Good

ELWYN, Weymouth

Great location, adequate room
I needed a room, and Amsterdam was far too expensive (Easter Weekend)Haarlem is only ten minutes away by train, and lovely in its own right.The location is great - ten minutes to the station, and right on the main square. Like a lot of Dutch hotels,it isn't fancy, but is adequate - my room was small, but had the facilities I needed.

6/10 Okay

Dave, northampton,

Disliked: Property conditions & facilities
Nice budget hotel, room clean but small
If you want luxury book 5star, this is a nice small hotel set in the centre of Haarlem, room was small but clean and comfortable. Ok to stay for a short visit.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
location in the middle of Haarlem
Harleem is convenient as a base even if you are visiting Amsterdam. Train and bus connections are good. The Amadeus is in the centre of town at Grote Market. The room was the size of a closet, but it was clean. There is lift in the restaurant below that will take you up so you don't have to climb the steep, narrow stairs. But there is also, at least on the week-end I was there, the throb of bass music from somewhere below or in an adjacent building that came through the walls from about 10 p.m. until the wee hours of the morning. If you aren't attending the dance party, you are better off staying elsewhere.

6/10 Okay

J&J, Vancouver

Liked: Staff & service, room comfort
Cosy hotel, location is perfect
easy bus connection from airport, a central and pleasant hotel. The Square restaurant on the ground floor was convenient for late check in and served very good food.

4/10 Poor

NormalChris, NJ

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
One Step Above a Hostel
We booked this as a semi-last minute stop to see Haarlem and got the name from the Rick Steve's guidebook. The hotel is centrally located right on the main (Grote) square, so it's got that going for it. Check-in is via the restuarant below the hotel, as the main door to the hotel is blocked by restuarant guests. The (we guess) owner manager is a bit gruff, but we may put that down to our interpertation of Dutchness. Rest of staff were very pleasant. Now, the room. What can we say? Small room; toilet is reached by walking through the shower, with a shower curtain seperating them. No way to close the door from inside (no inner handles and they were 2 seperate open-out doors); best if you know your travel partner well. The beds were super squishy with no firmness. Towels slightly better than sandpaper. The included breakfast is the usual European fare -- bread, croissants, jams, sliced meats & cheeses, yogurt, etc. Very nice. If in Haarlem again, we'd give it a pass.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Clean, no frills
I had a single room for one night which faced out the back of the hotel. The room was clean and the bed was comfy. Staff were friendly enough. Breakfast was what you'd expect - cold cheese & ham, bread and croissants, and a coffee or tea. I'd stay again.

8/10 Good

Julie, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Situated on the main square this hotel was ideal as a base in Haarlem. The evening restaurant was excellent but breakfast was a little disappointing. My room was a single, very small but adequate with a comfortable bed and decent en-suite. The view out of my window was of a sloping roof, so the room was quite dark, The hotel lift was rather rickety and broke down one with four people in it so I tended to use the stairs after that! I felt that the hotel was good value for the price paid and I would stay there again.