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Reviews of Pullman Guiyang

4.5 out of 5
Pullman Guiyang
No. 100 Jie Fang Road, Nan Ming District, Guiyang, Guizhou

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 7 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

6/10 Okay

Jean

Travelled with family, Travelled with group
Most of the staff are ignoring or careless what the customer need, I stayed 6 night without my bed light, I informed the front desk and never got fix, 😢
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give it an 11 out of 10! =)
Let me begin saying I am a hotels.com GOLD member and always read reviews but never leave them. This hotel was SOOO amazing I must let you know. As an American living and traveling often in China I try to always choose 4-5 star hotels for English. This hotel didn't disappoint. The man at the front desk was Jack. He gave me an upgrade and also allowed me a free late checkout. Wonderful service. The breakfast buffet was possibly the best I ever had...even at much more expensive hotels. The waiter Harrison and the waitress Shmiley were always ready to make my cappuccino and even hold the elevator and wish me a good day when leaving. The head chef, Louis Deng, he walked me around to tell me the different foods and which part of China they came from. I didn't get a chance to use the pool or gym on this trip so I can't comment on this. My bathroom was amazing. Huge bathtub with free bath salts. Shower was huge with a massive rain shower at high pressure. I truly give this hotel an 11/10!!! I sadly don't think I will return to Guiyang but if I ever do 100% staying here! Thank you for your wonderful service! =)
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

siwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Frank, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel Near Guiyang Station
The staffs are not good customers care. Our room access card is being disabled for few times. We extend one night by bookig thru Expedia...We did show our booking confirmation to the staff to contiue for the occupancy. However, when we come back in the mid-night, the access card is disable...we are tired and wait for a while to re-activate our access card....Their reason said...the bookinng thru Expedia didn't arrive to their system...but there is nonsense as we had shown to them....
Stayed 3 nights in Jul 2017

8/10 Good

Suroso Prayogo

Liked: Staff & service, property conditions & facilities, room comfort
good location and nice hotel.
at night, the alley next to hotel sells lots of food..

10/10 Excellent

Stephane, Gatineau, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 4-star in Guiyang
Best hotel in Guiyang for me. Will return every year on business.

10/10 Excellent

Philip Yuguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

China business Traverler

Liked: Cleanliness, staff & service, room comfort
Guiyan Hotel
this hotel is great only 20 min from the airport. the rooms were great and very helpfull staff.

8/10 Good

CPHC

Liked: Cleanliness, room comfort
Nice place
Great location and friendly staff. There was a small issue that I noticed my door was left open when I returned, possibly the cleaner forgot to lock it up.

6/10 Okay

Mehmet, Istanbul

Disliked: Staff & service, property conditions & facilities
Decent hotel in guiyang
The wifi in the room did not work. The hotel is next to a shopping mall and there is KTV in the hotel. The lobby is nothing to write home about The rooms are small

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
The hotel is 3 years old but was not designed to cope with flooding. The generator and all food were stored in the basement so when a big storm hit we had no power, running water, flushing toilets, food, functioning lifts for 3 days. The rest of the city was up and running after one day. Staff were unconcerned about the welfare of guests.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sub-par management and service - AVOID
I recently had a terrible experience at this hotel. Hotel management completely disappeared for the first half of a three-day blackout/clean water outage, making zero effort to ensure guests had adequate light, food or clean, safe water to drink or wash with for days. A large group of us guests had to repeatedly request (and then wait long periods of time) for clean, safe water to drink and wash with, as well as water to adequately flush our toilets. This hotel could not help the power and water outage, but their service could have been a million times more efficient, helpful and timely than it was. They failed dismally to serve and protect their guests during a crisis. Further, I was promised a refund for the hotel stay that did not materialize, and that I now have to pursue from abroad.

10/10 Excellent

mayur, dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
its a beautiful hotel with beautiful services and amenities.

8/10 Good

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Max Wang

Liked: Cleanliness, staff & service, room comfort
worth the price
very nice hotel, a little off the center, but worth the money paid.

10/10 Excellent

Chi Chiu James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location, facilities and services are great. The worst thing is the elevator which doesn’t work as expected. Every time I went upstairs or downstairs, either my choice of floor (button pressed) would be reset, especially after the door opened during my ride.
Stayed 3 nights in Dec 2023

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比極高
酒店非常的高大上 應該是昆明最好的酒店了 各項服務設施都無懈可擊無可挑剔 重點是價格相對來說算很便宜實惠的
Stayed 1 night in Jun 2021

10/10 Excellent

Huai-han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位在熱鬧的貴陽火車站附近 重點是價格非常的親民硬體設備都在水準之上 吃喝玩樂都很方便 非常推薦入住
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
貴州の中ではグレードの高いホテル
ホテルの裏には美味しいお店が多く、立地が良い
Stayed 3 nights in Apr 2021

8/10 Good

Zongyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地处市中心，交通歺饮购物都非常便利。
Stayed 1 night in Sep 2020

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jinsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Betty Wang 前厅经理 on 2 Oct 2019
尊敬的宾客：您好！非常感谢您抽出宝贵时间与我们分享您愉悦的入住体验，非常开心看到您在贵阳铂尔曼度过了一段愉悦的入住时光，感谢您的认可及支持。期待您的下次光临，祝您生活愉快！-Betty Wang 前厅经理

8/10 Good

MAOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還是會推薦給朋友的
飯店的大堂很明亮,房間也很大很明亮,可惜枕頭不太適合我 我住在26樓,晚上還是聽得到馬路的汽車經過聲音,防噪音似乎沒有做得很好
Stayed 2 nights in Jul 2019

10/10 Excellent

Zih Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

yan sui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Nearby shopping mall
Stayed 1 night in Dec 2018

8/10 Good

Cheng Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
港澳方便之選
比起幾年前的陳舊，這次入住讓我很滿意，飯店很明顯是有修葺過的，加上有24小時的叫餐服務，而最重要是樓下就是來往港澳的大巴，超方便。
Stayed 3 nights in Aug 2018

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2018

10/10 Excellent

weidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
尽管酒店正在进行装修影响了部分就餐条件，但装修后的效果毕竟是值得期待的。前台接待的服务态度很好，看到是雅高会员就立即给升级到行政楼层了，超赞！幸福感爆棚！
Response from Betty Wang 前厅经理 on 10 Apr 2018
尊敬的客人您好，感谢您用宝贵的时间对酒店做出的评价，更加荣幸能够得到您的认可！希望装修升级后的贵阳铂尔曼大酒店能够一如既往地带给您完美的入住体验。同时酒店也致力于为客人提供宾至如归的体验，希望贵阳铂尔曼酒店能成为您今后在贵阳的首选酒店，我们很乐意为您提供贴心的服务，期待您的再次光临，祝您生活愉快！-Betty Wang 前厅经理

10/10 Excellent

Man, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，服務好
交通方便，服務好，設施好，環境好，只是報團旅遊有點貴，而且講解不太清晰，例如報了一天黃果樹瀑布團，報的時候說清楚是純玩團，上車出發後就變了購物團，還要另外加錢交其他費用。希望酒店方面跟進一下
Stayed 1 night in Mar 2018
Response from Betty Wang 前厅经理 on 10 Apr 2018
尊敬的客人您好，感谢您用宝贵的时间对酒店做出的评价，更加荣幸我们的服务能够得到您的认可！对于您此次入住反馈的问题，酒店管理层很重视，我们的欢迎大使正尝试与您取得联系。您也可以随时致电我们欢迎大使值班电话：+86 185 8684 3322，您的每一个意见和建议对我们都至关重要。我们以后也会不断改进我们的服务水准，为您提供舒适愉悦的体验，我们很乐意为您提供贴心的服务。相信您的下次入住会有新的体验，期待您的再次光临，祝您生活愉快！-Betty Wang 前厅经理

8/10 Good

ｓ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利な立地
貴陽駅に近く、空港バス停にも近いので選んだ。来てみると、すぐ裏手に長大な屋台街があり、ホテルとの間には食堂がたくさん入っているビルもあり、食事にも困らない。 ただ、従業員にムラがあり、とても親切で一生懸命な人もいるし、地方のホテルに電話して予約を取ってくれるところまでしてくれる人が居るかと思えば、タクシーの手配すら断る従業員もいるのが残念。 親切な従業員が手配しているのを横から「ナニやってんのよ」みたいな表情で見ているのも不愉快。一流と言われるためには美人かどうかではなく、ゲストに対する対応でスタッフを選んでもらいたい。
Stayed 1 night in Mar 2018
Response from Betty Wang on 29 Mar 2018
尊敬するお客様: 早春の計、お忙しいところ貴重なお時間をさいてご意見をくださたことはありがとうございました!この間、お客様にもたらしたご不便やご不愉快を私が弊社を代表するお詫び申し上げます!それにご意見をホテルにも非常に重視いています!これからも社員の全方面のトレーニングを強化すると思います。再び、ご体験を共有したことは感謝の意を表します。ホテルを代表する私が心から再度貴陽プルマンホテルにチェックインすることを誘い、弊社はより良いサービスを提供しようと思います!天気が気まぐれから、お体にきをつけてかださい! フロント部マレージャ王亜

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
方便，舊城區的貴價酒店
位置☆☆☆☆ 位於火車站附近，和鴻通城相連，可通過商場走到二七路小吃街 房間設施☆☆☆☆ 房間大，用具齊備，食用水充足，可惜太乾燥，室溫太高
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好评
就在火车站附近，很方便，酒店免费升级了行政楼层，非常好的体验。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good room, dirty toilet...
The bathroom had pee droppings on the floor...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
귀양 풀먼호텔 이용후기
풀먼 호텔은 귀양시 구도심에 위치하고 있고 귀양 기차역과도 가깝습니다. 그런데 이것이 이 호텔의 가장 큰 단점이더군요. 기차역을 통과해야만 시내 중심부로 진입이 가능한데 2차선 일방통행로 하나밖에 없어 500미터도 안되는 거리를 통과하는데 20~30분이 소요됩니다. 이동하기에는 굉장히 불편한 곳에 위치하고 있다는 뜻입니다. 귀양기차역 주변은 2년여에 걸쳐 전면적인 공사도 예정되어 있으니 향후 이곳을 이용하실 분들은 주의가 필요할 것 같습니다. 더불어 이곳 차량운전자들은 수시로 경적을 울려대는데 풀먼호텔은 삼거리 모퉁이에 위치하고 있고 창문이 얇아 경적 소리가 방에서도 너무 잘들립니다. 취침시 소음에 민감한 분들은 호텔 예약시 도로변을 피해 예약할 필요가 있습니다. 조식 뷔페는 매우 다양한 메뉴가 있어 충분히 즐길 수 있고, 넓은 수영장도 있으니 이용하면 좋을 것 같습니다. 직원들은 친절하고 바로 옆에 쇼핑몰과 연결되어 있으며 월마트도 바로 옆에 있어 필요한 것들을 구매하기는 매우 편리합니다.

8/10 Good

Man Choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间味道很大 酒店服务很差 酒店停车场非常远 而且还是露天的

8/10 Good

Tak Kuen

Liked: Cleanliness, staff & service

10/10 Excellent

CHINHUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YANPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HUI-MEI, Taiwan

Liked: Cleanliness, staff & service
有點舊。但地點好。交通方便。

6/10 Okay

Verified traveller

飯店房間太小.設備老舊破損.服務人員態度不好.

8/10 Good

Gang

Liked: Staff & service, room comfort
交通不好，打车难。
细节要注意