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Gran Melia Palacio de Isora

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Gran Melia Palacio de Isora

Photo gallery for Gran Melia Palacio de Isora

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property entrance
View from room
7 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Gran Melia Palacio de Isora

8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, 38686
  • Popular LocationAlcala Beach8 min walk
  • Popular LocationLos Gigantes Marina8 min drive
  • Popular LocationLos Gigantes Beach15 min drive
  • AirportTenerife (TFS-Tenerife South)26 min drive
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Room options

Redlevel for Families Master Suite 2 Bedrooms Ocean View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Dining table
  • 116 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Room, Ocean View (2+1)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Garden View (Redlevel For Families)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Dining table
  • 68 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (2+2)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Redlevel For Families)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Dining table
  • 68 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Ocean View (2+2)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Deluxe Room (Front Sea View)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Master Suite One Bedroom Resort View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Master Suite

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 116 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Master Suite One Bedroom Partial Ocean View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite One Bedroom Resort View (2+1)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (2+1)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Master Suite One Bedroom Resort View (2+2)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Ocean View

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
Private bathroom
  • 48 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Deluxe Room (Front Sea View 2+2)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Deluxe Room

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Deluxe Room (Front Sea View 2+1)

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
Bidet
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Master Suite 2 Bedrooms Ocean View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 116 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Master Suite One Bedroom Partial Ocean View (2+2)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Redlevel For Families Two Bedroom Master Suite

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Dining table
  • 116 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Master Suite One Bedroom Partial Ocean View (2+1)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
  • 68 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Guia de Isora

Located in Guia de Isora, Gran Melia Palacio de Isora is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can explore Los Gigantes Marina. Looking to enjoy an event or a game while in town? See what's happening at Tenerife Top Training or Magma Art and Congress Centre. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Alcala Beach - 8 min walk
  • Arena Beach - 5 min drive
  • Los Gigantes Marina - 8 min drive
  • Playa San Juan - 9 min drive
  • Los Gigantes Beach - 15 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 27 min drive

Restaurants

  • Playa de San Juan - 7 min drive
  • Casa Amadeo - 4 min drive
  • Legends - 5 min drive
  • The Blarney Stone - 5 min drive
  • Neptuno Restaurant - 5 min drive

About this property

Gran Melia Palacio de Isora

Luxury eco-certified resort near Los Gigantes Marina
Located close to Alcala Beach and Los Gigantes Beach, Gran Melia Palacio de Isora provides 2 poolside bars, a beach bar and a terrace. Active travellers can enjoy fitness classes, volleyball and Pilates at this resort. Indulge in aromatherapy, a hot stone massage and a body scrub at Spa by Clarins, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and a poolside location. Yoga classes are offered at the health club; the property also has shopping on-site, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
  • An electric car charging station, supervised childcare (surcharge) and smoke-free property
  • A 24-hour front desk, a gift shop and a banquet hall
Room features
All 604 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and recycling

All-inclusive details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 25 for adults and EUR 10 for children
  • 2 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Agave
  • L´Olio Trattoria & Pizza
  • Nami Asian Bistro
  • Oasis Mediterranean
  • Pangea Food Market

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 15 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 10 for children
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club
Guests under 16 years old are not allowed in the spa

Property is also known as

Gran Melia Palacio
Gran Melia Palacio Hotel
Gran Melia Palacio Hotel Isora
Gran Melia Palacio Isora
Gran Melia Guia De Isora
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
Palacio De Isora Gran Melia
Gran Meliá Palacio Isora Hotel Guia de Isora
Gran Meliá Palacio Isora Hotel
Gran Meliá Palacio Isora Guia de Isora
Gran Meliá Palacio Isora
RedLevel At Gran Melia Palacio De Isora Guia Tenerife
Gran Melia Palacio de Isora
Gran Meliá Palacio Isora Resort Guia de Isora
Gran Meliá Palacio Isora Resort
Gran Meliá Palacio de Isora
Gran Melia Palacio de Isora Resort
Gran Melia Palacio de Isora Guia de Isora
Gran Melia Palacio de Isora Resort Guia de Isora

Frequently asked questions

Does Gran Melia Palacio de Isora have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Gran Melia Palacio de Isora?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Gran Melia Palacio de Isora on 18 Apr 2024 start from NZ$431.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Melia Palacio de Isora pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Gran Melia Palacio de Isora?

Self-parking is available for EUR 10 per night.

What time is check-in at Gran Melia Palacio de Isora?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gran Melia Palacio de Isora?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Gran Melia Palacio de Isora?

Some rate plans available at this property are all-inclusive.

Where is Gran Melia Palacio de Isora located?

Located in Guia de Isora, this beachfront resort is on the boardwalk, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Gran Melia Palacio de Isora Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 418 reviews" "
Rating 8 - Good. 120 out of 418 reviews" "
Rating 6 - Okay. 25 out of 418 reviews" "
Rating 4 - Poor. 16 out of 418 reviews" "
Rating 2 - Terrible. 11 out of 418 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Simona

Stayed 10 nights in Dec 2023

10/10 Excellent

Nimalan

Travelled with partner
Liked: Property conditions & facilities
Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool. Excellent food and wide eating options as well.
Stayed 4 nights in Nov 2023

2/10 Terrible

Robert

Stayed 2 nights in Nov 2023

10/10 Excellent

Shanil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks fabulous
Stayed 3 nights in Nov 2023

4/10 Poor

Christina, Federal way

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not a 5 star hotel experience. Food was just ok. Poorly maintained but clean. Changed my room when I complained about the smell and the wet pillow. Found the service to be good but not memorable.
Stayed 7 nights in Oct 2023

8/10 Good

Remy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reservation procedure and queuing for lunch and dinner is appalling and unacceptable for what you believe is a 5 star hotel
Stayed 7 nights in Oct 2023

8/10 Good

Michael John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation, housekeeping and staff were good as were the facilities. On the down-side, the specialty restaurants were difficult (if not impossible) to book and the additional snack sessions didn't exist
Stayed 8 nights in Sep 2023

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are beautifully maintained, with lovely garden areas. All the staff are friendly and very helpful. The food in the restaurants, including the buffet style restaurant, is 5 star throughout. I think they have every cuisine you could possibly want and the quality is top notch. The only negative I can think of is that the evening bar service can be slow, but that’s not because of the staff. They are working hard to keep up, but the ratio of customers to bar staff wasn’t quite right, which often lead to lots of people waiting to be served. That said, I wouldn’t hesitate to recommend this hotel.
Stayed 3 nights in Sep 2023

6/10 Okay

Maria

Stayed 1 night in Aug 2023