Hotel Santander Plaza is located in Zona 10, a neighborhood in Guatemala City, and is in the entertainment district and near the airport. Paseo Cayala and Gran Centro Los Próceres are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Constitution Square and Kanajuyú Ecological Park. La Aurora Zoo and Justo Rufino Barrios are also worth visiting.
Close to La Aurora Zoo, Hotel Santander Plaza provides free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
Free self-parking
Smoke-free property, 1 meeting room and a banquet hall
Tour/ticket information, a lift and a front desk safe
Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All guest rooms at Hotel Santander Plaza boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
Cable channels and coffee/tea makers
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
Free self parking on site
Food and drink
Free full breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
More
7 floors
Banquet hall
Building
Built in 1994
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
30-inch TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Access methods
Private entrance
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
Pet fee: GTQ 200 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City
Frequently asked questions
How much is parking at Hotel Santander Plaza?
Self-parking is free at this property.
Hotel Santander Plaza Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The facility is in desperate need of an upgarde. You hear all the road noise. The furniture is dated, the bathrooms are dated, bed is uncomfortable. Additionally the front desk check in is poor. I booked a jinipr suite ant had to move to a regulat room with no eefund. Overall substandard
Excellent facilities and excellent service. Located in a quiet area but with all the facilities. I felt very comfortable and calm
Radames
Stayed 5 nights in Mar 2024
8/10 Good
John, Gardner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Not the best and not the worst. AC is lacking as it only worked in the bedroom. The “free” airport shuttle isn’t free ($10) and didn’t show up anyway. Breakfast is a bright spot. Plenty of egg and pancake choices. They charge more if you want meats. The hotel is pretty run down and doesn’t look like it’s had any upgrades since 1990. Beds are clean and comfortable. Staff were professional and kind.
John
Stayed 2 nights in Mar 2024
10/10 Excellent
Sandy
15 Mar 2024
Sandy
Stayed 2 nights in Mar 2024
6/10 Okay
Jenifer
Travelled with group
13 Mar 2024
Liked: Staff & service
I like that it was walking distance to stores and bars/restaurants.
The staff were very kind. The breakfast was delicious and the beds were comfortable
Anna Megan
Stayed 1 night in Mar 2024
8/10 Good
Suneet
13 Mar 2024
Liked: Cleanliness, staff & service
I liked that it was close to the airport. Receptionist was very nice. Breakfast was very nice. Had courtesy shuttle to the airport. For the price it was good. I wish they would fix up the faucet in the bathroom.
Great place to stay in Guatemala. Specially it is pet friendly, large rooms, clean and friendly staff, close to the airport, great breakfast in the morning and airport shuttle to the airport. The only issue is the shuttle runs 7am to 2pm. If you have evening de departure you pay for the shuttle.