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Reviews of Sofitel Guangzhou Sunrich

5 out of 5
Sofitel Guangzhou Sunrich
988 Guangzhou Da Dao Zhong, Guangzhou, Guangdong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 487 out of 851 reviews" "
Rating 8 - Good. 266 out of 851 reviews" "
Rating 6 - Okay. 69 out of 851 reviews" "
Rating 4 - Poor. 19 out of 851 reviews" "
Rating 2 - Terrible. 10 out of 851 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen Chih Fei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great but the staff aren’t very welcoming. The lack of smiles and the cold conversations is really quite a put off. The friendliest people are the housekeepers. They made the stay more pleasant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Haoran

Liked: Amenities
Overall, we had a good stay in Sofitel.
Stayed 1 night in Feb 2024

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Zhen Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to nearby shopping centers. Friendly staff and nice room. Nice city view.
Stayed 3 nights in Jan 2024

8/10 Good

Okab, Irbed

Stayed 5 nights in Dec 2023

8/10 Good

Okab, Irbed

Liked: Staff & service, property conditions & facilities
Cleanliness bathroom is not very good
Stayed 5 nights in Dec 2023

2/10 Terrible

Adnan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
There are much better options brand is good but not this one
Stayed 6 nights in Oct 2023

10/10 Excellent

Choon Hiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beautifully decorated
Stayed 2 nights in Dec 2023

8/10 Good

fariborz

Business traveller
Liked: Staff & service, amenities
I am very much used to staying at Sofitel hotels, but this particular one that they stayed at was not up to part compared to the other Cell hotels that I have stayed in in other part of the world
Stayed 2 nights in Nov 2023

10/10 Excellent

DESIGN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stays at SOFITEL Sunrich hotel. Friendly staff and great breakfast room
Stayed 1 night in Nov 2023

10/10 Excellent

amir hassan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff excellent overall place to stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Zhicong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Anir K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 10 nights in Oct 2023

10/10 Excellent

Gurbinder

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and ill like to come back again
Stayed 9 nights in Oct 2023

8/10 Good

Nour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton fair first trip after covid
Hotel room excellent…local area nothing much to do unless you take a taxi. To go to canton fair, the shuttle bus is comfortable but the traffic has become much heavier in Guangzhou than previous years…five minutes taxi to shopping malls…not much entertainment in the hotel if you wanna stay in during the evening…wifi very bad
Stayed 5 nights in Oct 2023

10/10 Excellent

Ka kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Ka kwok

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2023

10/10 Excellent

DESIGN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LT SHOES
I always enjoy my stay at Sofitel - Sunrich.
Stayed 1 night in Sep 2023

10/10 Excellent

TIGRAN

Stayed 1 night in Aug 2023

10/10 Excellent

Anir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2023

10/10 Excellent

Anir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property
Stayed 1 night in Jul 2023

10/10 Excellent

Yunong

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the CBD (Tianhe) and very conveniently located. Has a 24-hour fitness center, daytime hot tub and pool (remember the swim cap if you want to swim), and if you need an English-speaking staff you can always find one. Rooms are clean and serviced every day, nothing to complain about.
Stayed 5 nights in May 2023

10/10 Excellent

Mauricio

Business traveller
Liked: Staff & service, property conditions & facilities
Excelent
Stayed 7 nights in Apr 2023

10/10 Excellent

DESIGN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LT SHOES
I enjoyed, being back working in China and also staying at The Sofitel Sunrich. Never disappoints me
Stayed 1 night in Apr 2023

10/10 Excellent

Faisal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing service from the staff
Stayed 6 nights in Mar 2023

10/10 Excellent

David

Stayed 4 nights in Mar 2023

10/10 Excellent

Simon, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and Professional services especially in solving problems.
Stayed 3 nights in Mar 2023

6/10 Okay

Hoi Sang Peter

Travelled with family
Wifi is very weak in the room, it’s almost like no wifi
Stayed 1 night in Mar 2023

8/10 Good

pang miu woon

Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Good Quality Service
Great room and excellent breakfast. The staff are super friendly and the level of English spoken is a big asset
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Oi Lin Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Linda

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff are very helpful and hotel is very Clean and good service
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is the go to hotel whenever I am celebrating a special occasion. Stayed at their sister hotel in Queenstown and Auckland last year when I went there to propose. Stayed with Sofitel Guangzhou Sunrich to celebrate my wife's birthday. Wrote in to Sofitel and was attended by Fann who was the duty manager on the day when I was checking in and even greeted me. Fann went the extra mile to make it a special day for my wife by preparing a complimentary room upgrade, a birthday cake and a birthday card. Concierge, was fantastic too as they assisted me by helping me make a reservation at Morton's. Service was impeccable! They informed me that my package reached the hotel and offered to send it up. Not only that as a foreigner getting cab was not easy and I like that they are helpful to help guest get cabs. On the second day we had late dinner at 8, FAUBOURG BAR AND TERRACE. Someone reserved the place for a party, however the lady manager (a pity I didn't get her name) she made sure that we were made to feel very welcome and she took great care of us. The room was big, there was a number of international tv programs which was greatly appreciated. Definitely will come back here again if I am in Guangzhou!
Stayed 1 night in Dec 2019

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

Victoria

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service was excellent and the rooms were clean and spacious
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Very friendly and helpful front desk and lobby staff.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
In general, the hotel is very nice and the staff is very helpful. The housekeeper is very nice. What I don’t like is the lighting control is very confusing
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, room is spacious and clean, very friendly staff , welcome guest with sincere and professional, 👍👍😁😀I will strongly come back to stay again
Stayed 3 nights in Nov 2019

10/10 Excellent

Byung Chul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Hongzhuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Convenient location. Staff helpful
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Guangzhou
We got upgrade to a suite because they do not have a non-smoking room which we requested. They even gave us a bottle wine and fruit basket as a welcome gift. The room , service , and food are all top notched. Hotel is centrally located. However Guangzhou is quite big, and we end up taking taxi most of the time which is not expensive. This is definitely one of the best hotel in Guangzhou, highly recommended.
Stayed 1 night in Nov 2019