On the beach, white sand, sun-loungers, beach umbrellas
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Reviews of Zenitude Hôtel-Résidences le Salako

3 out of 5
Zenitude Hôtel-Résidences le Salako
10 rue Pointe de la Verdure, Le Gosier

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 417 reviews" "
Rating 8 - Good. 186 out of 417 reviews" "
Rating 6 - Okay. 83 out of 417 reviews" "
Rating 4 - Poor. 49 out of 417 reviews" "
Rating 2 - Terrible. 11 out of 417 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Bret

Travelled with partner
Disliked: Property conditions & facilities
Although not in the Hotels control, we only had running water for 1-2 hours a day. I don’t recommend traveling to Guadalupe until this problem is resolved.
Stayed 3 nights in Mar 2024

2/10 Terrible

Violaine

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no water at all, they should not be allowed to continue their business, this is unacceptable
Stayed 1 night in Mar 2024

6/10 Okay

Cassandra

Travelled with family
Disliked: Property conditions & facilities
The beach view was beautiful but, the furniture were out dated
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Stayed 1 night in Dec 2023

8/10 Good

isabelle

Travelled with family
Liked: Cleanliness, amenities
Happily surprised for the price we paid. Staff is nice and helpful. The property could use some upgrade for sure but this is the Caribbean and its charm. The view on the mountain and volcano was spectacular. This hotel has a great central location so you don’t spent 2h in traffic wether you want to go to St Francois or to Basse-terre. The buffet was modest but quite tasty. Parking was secured which was nice for our rented car. Will probably stay there another time.
Stayed 14 nights in Dec 2023

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Special thanks to Marvela who checked us in ! Wonderful!!
Stayed 1 night in Dec 2023

4/10 Poor

letitia

Stayed 2 nights in Dec 2023

8/10 Good

Aurelien

Clean and green
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Stayed 5 nights in Jul 2023

10/10 Excellent

Katyna

Stayed 7 nights in Apr 2023

4/10 Poor

Luigi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really nicely situated ON the beach. Easy beach access. Dinner at Pelican Grill was very tasty, but servers should understand that not all visitors are Guadeloupeen and would understand the menu. Property does require major repairs and maintenance (septic system caused bad smell in bathroom and rooms, with yellow tap water)
Stayed 3 nights in Apr 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. I just wish the rooms had 110 outlets for charging cell phones and laptops.
Stayed 1 night in Mar 2023

8/10 Good

Juana

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice beach, pool Too many roosters crowing at 3 AM
Stayed 7 nights in Feb 2023

10/10 Excellent

leo tinho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely buffet
Response from Service hébergement on 20 Jan 2023
Bonjour,Nous vous remercions pour votre note extrêmement positive qui ravira l'ensemble de nos équipes ! C'est avec grand plaisir que nous vous accueillerons lors d'un prochain séjour.

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big with lots to do. Close tonthe sea with water sports. Ample relaxing space.
Stayed 1 night in Jan 2023
Response from Hosting service on 5 Jan 2023
Hi ! We thank you for your comment.We are very pleased to hear that you were satisfied with your stay at our establishment.Hoping to see you again.

4/10 Poor

letitia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is in a slow state of decline.
Response from Service hébergement on 26 Dec 2022
Bonjour,Nous vous remercions d'avoir pris le temps de nous écrire. Nous prenons bonne note de vos retours.Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Relax and enjoy the sea
Hôtel by the beach. Lovely happy staff. Great breakfast. Lovely bar by the beach with food restaurant and lovely cocktails. Lots of amenities around. Makes for a great relaxing holiday.
Stayed 3 nights in Nov 2022

4/10 Poor

Mariangeles

Travelled with family and small children
Disliked: Cleanliness, amenities
The room needs a lot of renovation, it doesn’t look like the pictures. The shower floor was dirty, mold on every corner. Uncomfortable bed. The front desk staff was nice. Definitely I won’t stay here again.
Stayed 2 nights in Nov 2022

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

8/10 Good

janice

Stayed 1 night in Sep 2022

4/10 Poor

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not worth your money. It was a place for my family to rest our heads while we were in transit and nothing more. We experienced the following problems: (1) the rooms were not properly cleaned especially the bathrooms, (2) the rooms are extremely outdated, (3) one of the toilets were leeking, (4) the internet was not working in any of our rooms, (5) they dont provide tea or coffee in the rooms, (6) the staff in some cases are unhelpful, (7) the walk up to the rooms with your heavy bags is a task, no one to assist. I could go on and on but I will stop here. In conclusion, I regretted my stay and this hotel will never have my hard earned money again.
Stayed 1 night in Aug 2022

8/10 Good

Jose

Stayed 2 nights in Aug 2022

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Very good value for the money. Clean hotel with good amenities, restaurant, bar, pool and beach. Good views and location.
Stayed 1 night in Aug 2022

8/10 Good

Irene

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

PATRICIA

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property desperately needs renovation, the beach is not clean daily. Invited people such as local teenagers drinking on the hotel's private beach leave empty bottles everywhere. My vacation was ruined, my 14 years son was injured severely from their insecure shower and was sent to the local children's hospital. The staff is helpless. Nov turning back
Stayed 10 nights in Jul 2022

10/10 Excellent

Tasha, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good enough for a weekend. The receptionist was very friendly
Stayed 3 nights in Apr 2022
Response from Marie DORVILLE - Hosting Service on 26 Apr 2022
Good-Morning Tasha, Thank you for your feed back, we are please to see that your enjoyed your stay with us ! We hope to see you soon in one of our residences.

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Matth

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

DABOR, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Yola, New York

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel but the beach was dirty
First day no WATER at all they have to give 3 of us 2 bottle of water 32oz to bath and for the morning until we get running water so needless to say how disappointed we was
Stayed 3 nights in Mar 2018

8/10 Good

Doug, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and pleasant. Patient and helpful with English only customers.
Stayed 1 night in Feb 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is excellent.(Towels for same were in short supply.) Breakfasts were very good. Neighborhood is a little iffy. Beds and pillows were downright uncomfortable. Room and public spaces were clean and well kept.

8/10 Good

Cherone

Liked: Property conditions & facilities
Disliked: Cleanliness
Check for roaches before unpacking!
There was a roach crawling on the wall when we entered our room. We immediately returned to the reception desk and was given a new room.
Stayed 4 nights in Feb 2018

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Gosier hotel with great beach and grounds.
Wonderful surrounding grounds. Very tropical setting with great beach area.
Stayed 2 nights in Feb 2018

8/10 Good

Gabrielle

Liked: Room comfort
Disliked: Staff & service
Overall hotel location was great for what we were doing. The room was average but bed was comfy. Front desk service was super helpful but the restaurant was awful and not worth the money. We had better luck branching out to other local restaurants. Front desk speaks multiple languages for those that are English speakers only, but French is definitely a prerequisite. Guadeloupe is a beautiful country and I enjoyed the seclusion very much. The resort had a very nice beach and was close to other local beaches which was convenient. If your down for an adventure, you can stay here at a relatively cheap rate and the venture off on your own. Definitely rent a car to get around. Lots of beauty to see.
Stayed 5 nights in Dec 2017

8/10 Good

Wheelyboy, Devon, England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Scruffy approach road but hotel reasonable.
Resort itself is nice enough for the cost. Excellent breakfast every day. Excellent beach. Room was ok with good AC though we did not get the requested 'Superior' room upgrade. Swapped rooms with a family member and 'Superior' basically meant a higher floor so better views and a kettle - no cups or coffee/tea just a kettle. Hmmm! Staff generally helpful, particularly Odile on Reception. Speed of Bar service in the evenings was 'interesting' but always polite and accurate. Evening entertainment was often (but not always) mediocre. Didn't use the pool but always looked pleasant and immaculately maintained. Gardens nicely maintained.
Stayed 12 nights in Dec 2017

8/10 Good

Manny, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach.
My wife call previous to check in and ask for a single bed for the Toddler, we arrived and they have a crib, even we ask and they never make the change, so we sleep with our kid for 5 nights. The rest is good clean facilities, good Breakfast, they need to clean up the beach area, is full of cigarettes butts, I guess is not hotel fault, is the disgusting people who think that the sand is a big ashtray...
Stayed 5 nights in Dec 2017

6/10 Okay

Marilu, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
perfect location to discover the island
Nice hotel newly renovated, super close to a nice beach. Location perfect to discover the island but you should rent a car to go tp the best beaches. The room was nice with the ocean view but some lingerie disappeared. I notify many times the issue but none was really caring. The wi-fi in the room didn't work. Again I notified many time the problem but nothing changed.The resort is nice but badly administrated.
Stayed 7 nights in Dec 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in an excellent location. The staff was very friendly and helpful. I enjoyed my holiday and would recommend this hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Pj, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant surprise
We were pleasantly surprised with our 5 day stay at this resort. This is a terrific property for a 3 star hotel. It appears to be recently renovated. Facilities were clean and modern. Breakfast was plentiful and fresh. Pool and private beach were fantastic.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean
karibea beach resort is a very real nice place.. very clean and quite, the food is ok.. great location if you like the casino...would return to karibea beach resort
Stayed 3 nights in Dec 2017

8/10 Good

Geir

Liked: Room comfort
God stay nice breakfast. Problems with WiFi not possible with last version off I phone upgrade
Stayed 4 nights in Oct 2017
Dear Geir, first of all, we would like to thank you for taking the time to share your experience with us. What a pleasure to see that you spent a nice stay with us and that you could enjoy the breakfast served every morning in front of the sea. Netherless we are sorry that you had some trouble with the wifi connexion and we hope that it didn't disturbe your stay. Thanks again for staying with us and we would be delighted to welcome you here again. Kind regards, the Karibea team.

10/10 Excellent

Pierre-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place - you will not want to leave it
The hotel is great, and the location is just amazing. Beach, pool are very nice. The restaurant is a easy going place to eat, and the buffet is very complete. I enjoy to stay here 2 weeks !
Stayed 13 nights in Oct 2017
Dear Pierre Yves, we would like first to thank you for taking the time to share you experience at the Salako hotel with us. What a pleasure to see that you had a really good stay with us and that you could take advantage of all the equipments of the hotel like the beach, the pool and the restaurant. We are really glad that everything was good. Thanks for staying with us and we would be delighted to welcome you here again. Kind regards, The Karibea team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karibea Hotel
Nice comfortable hotel with private access to beach. Room and bathroom clean and comfortable. Restaurant served excellent food.
Stayed 2 nights in Oct 2017
Response from The Karibea team on 20 Nov 2017
Dear Guest, Thanks for taking the time to share your experience with us. We are really glad to see that you had a nice stay with us and that you could take advantage of the nice beach of the hotel, your room and the restaurant. Thanks again for staying with us and we would be really happy to welcome you here again. Kind regards, the Karibea team.

8/10 Good

Brennie, Saint Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a restful holiday
The hotel is perfectly located. Lovely beaches, restaurants to choose from and a casino nearby for the game enthusiasts. i was pleased with the food. The staff were very friendly and always tried to assist. my only disappointment during these 7 nights was that i had to sign in every morning to have internet access. Otherwise, it was a pleasing 7 nights at Karibea Beach Resort
Stayed 7 nights in Jun 2017

6/10 Okay

Traveller, Montreal Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice hôtel close to the beach
Restauration is correct but more a cafeteria than a restaurant. Not enough food for all clients. Matress was old and too soft. Broken patio door lock.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel
Hotel was clean but if you are looking for an english friendly hotel keep looking. Although they advertise themselves as English speaking they do so begrudgingly. As for the food … mediocre . Typical buffet stuff. Luke warm and it all tastes the same. If you get the free breakfast it is fine but lunch and dinner you will do better walking across the street to the many small establishments. Our favorite was called "La Verdure". Food was excellent and they were very nice to those of us with limited French. They also have a store where you can purchase snacks, wine, beer and soda. They advertise 3 bars but the main bar is not open to the general hotel guests. We tried to purchase a drink but we're told no . The best we could figure out the hotel uses this bar for companies etc, who rent it out for their "meet and greats". You can get a drink in the restaurant but you have to hunt down someone to wait on you as they are all preparing the food for lunch or dinner. The beach also has a bar but it has a small selection of beer and soda. All in all if you speak more than a smattering of French you will be fine but if you aren't secure in your french you may want to try another place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice hotel close to the beach
Our fridge didn't work the whole time, they said they couldn't fix it and all the rooms were full so they didn't have any spare ones. 5 out of 7 days the nightly entertainment was so bad there were only 1 to 3 people watching with a full hotel. We asked for a 220v to 120 v converter, he said he would get one but we never got it.

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort